AmoRoma Suite

No ocupamos

The room was not what it showed in the website picture. The heater did not work very will. The place was safe. But was very disappointed.

A hospedagem em si é razoável, a cama de casal tem uma fresta no meio, me parece ser duas camas que foram ajuntadas. Se for no inverno, se prepare para tomar banhos rápidos, a água quente do chuveiro acaba rapidamente e só retorna no dia seguinte, minha namorada estava lavando o cabelo no banho quando a água quente acabou, teve de terminar o banho em água completamente gelada. O aquecimento do quarto não funciona bem, o ar fica em um local que sopra para a parede o que faz não esquentar praticamente nada o quarto. O elevador dá medo, uma estrutura bem velha, cabe duas pessoas apertadas, faz uns estralos quando sobe ou desce. A localização em si é boa, próxima de alguns pontos turísticos e de Termini.

The hotel is beautiful and centrally located, I loved the room. However, we had a small issue. We left our dirty clothes in a plastic bag on the floor next to the table and chair, along with a paper bag meant to store souvenirs we planned to buy. We left the hotel to explore the city, but when we returned, the bags were gone. We were told that no one had taken them, but we searched thoroughly, and they weren’t there. We suggested that maybe there was a misunderstanding and the bags were mistaken for trash and thrown away. However, if they weren’t in the trash, nothing else should have been removed from the room. We were told no, and even that our clothes were “lost,” as if we were lying. But these items were part of our luggage, and we had no reason to lie. We didn’t get any real answers, just that the cleaning staff doesn’t take anything from the rooms. I’m not saying this was done on purpose; the truth is that the clothes aren’t valuable to anyone but us. I believe it was just a misunderstanding. What’s upsetting is the attitude we encountered. They just denied everything and said it wasn’t them, but the fact is that neither of the bags was in the room. So, did someone else enter the room, or did they just disappear? Until the very end, on the last night, they told us, “We have no solution for this.The cleaning staff searched through the trash, but perhaps by mistake, the bag was thrown away” I suggest taking a photo or video of the room before leaving to have a backup.

Super place to stay . A little noise room from the outside