Name: My Story Hotel Ouro
Address: Rua Áurea 100, Lisbona, Distretto di Lisbona, PT
Price range: 96 USD–331 USD per night
Rating: 8.78

Cosa pensano gli ospiti

Da molte recensioni, l'hotel My Story Hotel Ouro si distingue per la sua eccellente posizione centrale, a pochi passi dalle attrazioni e dai mezzi pubblici, con camere compatte che spesso sono tranquille nonostante la zona vivace e adatte a riposare tra un'esplorazione e l'altra.

Gli ospiti lodano frequentemente la pulizia, ma emergono problemi di manutenzione ricorrenti, tra cui guasti all'aria condizionata, docce difettose o piccole, occasionali problemi con l'acqua calda e chiavi delle camere capricciose. La colazione e il ristorante in loco ricevono complimenti costanti, anche se l'area colazione può risultare affollata e alcuni trovano la scelta o il sistema del caffè limitati; il bar è apprezzato, con una segnalazione di servizio lento. Il servizio è generalmente accogliente ed efficiente, tuttavia alcuni hanno riscontrato un servizio incostante alla reception o a colazione e, in occasioni, un cambio di prenotazione in un hotel consociato senza preavviso. Ideale per brevi soggiorni in città in cui si prevede di uscire per la maggior parte della giornata.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Diversi ospiti hanno apprezzato il bar e il servizio bar, inclusa un'area all'aperto; uno ha segnalato un servizio molto lento. Nessun'altra struttura è menzionata in modo costante.

Recensioni degli ospiti correlate

10

Sharon

15 set 2023

·

Soggiorno di 4 notti

Excellent overall. Very clean and well maintained. Staff were friendly and helpful. Location was perfect. Very central location. Everything was within walking distance. The rooms were very small but that was expected. Good bar service. A little cramped inside at breakfast but plenty of seating outside.

10

Orlando Paul Lozada

21 set 2025

·

Soggiorno di 4 notti

Sehr gut, aber leider kein Fitnessstudio

8

Nigel

20 ott 2024

·

Soggiorno di 4 notti

Good location, clean, nice bar, great breakfast.

10

Steve

11 giu 2024

·

Soggiorno di 1 notte

Excellent stay. Lovely staff, i always like being greeted with a welcome and a smile. Fast check in, comfy room, hot shower. Great location, right in centre old town. Nice bar area outside and very nice breakfast.

4

David

9 mag 2025

·

Soggiorno di 3 notti

Service was unfortunately poor when we thought we would get a quick drink at the hotel before going to bed. Took about 15 minutes to get my drink after my partner got hers. Forgotten about me which happens but when he realised I still waited another 10 minutes. Wouldn't normally mention it but didn't seem that busy as bar staff chatting. No hot water one morning (which also happens) so had a cold shower and we weren't told about this (although my partner was told we were). Ok breakfast. Loved Lisbon but unfortunately wouldn't stay there again.

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Pulizia

Comunemente lodato per la pulizia e la cura delle camere e per un servizio di housekeeping efficace. Problemi di manutenzione ricorrenti includono guasti o rumori all'aria condizionata, docce difettose/piccole e occasionali problemi con l'acqua calda, oltre a qualche mancanza nel servizio di housekeeping.

Recensioni degli ospiti correlate

10

Sharon

15 set 2023

·

Soggiorno di 4 notti

Excellent overall. Very clean and well maintained. Staff were friendly and helpful. Location was perfect. Very central location. Everything was within walking distance. The rooms were very small but that was expected. Good bar service. A little cramped inside at breakfast but plenty of seating outside.

6

ana elena

7 set 2024

·

Soggiorno di 1 notte

El hotel en general es promedio. No servia el aire acondicionado y la ropa de cama dura y nada fresca para la temporada.

8

Marina

3 apr 2024

·

Soggiorno di 5 notti

Sehr kleine Zimmer, zwar recht gemütlich eingerichtet, aber die Dusche ist fast auseinander gefallen und nach dem Duschen hatte das Badezimmer an manchen Stellen Pfützen. Auch der frühstücksbereich war extrem klein und eng.

10

Tim

24 set 2024

·

Soggiorno di 2 notti

Room was a bit hot as air conditioning was not working, otherwise a good stay..great location and would stay again.

10

Natalie

31 lug 2024

·

Soggiorno di 4 notti

Staff were very kind and pleasant. Our rooms were extremely clean. We thoroughly enjoyed the location as it was safe and quiet for our family. The area around the hotel was walkable and conveniently located to several restaurants, tourist attractions, local transit, and shops. We would select this hotel again.

2

Liat

29 mag 2024

·

Soggiorno di 5 notti

Service was terrible. The first day there was no hot water. For the next 2 days the AC was making noises that made it impossible to sleep. Once it was fixed, only the front desk was able to control the AC- so I needed to call them every time I wanted it turned on/off. My room was not cleaned, just the bed was made. Used cups and glasses, with my lipstick marks, were simply returned to the table. Used tissues and whatnot in the bathroom were left as is. Toiletries were not replenished. Basics such as water were not provided. Towels left on the floor - per hotel options for washing, were just hung up on the hook rather than replaced. Every time I needed something from the front desk, they had run out. I asked for a band aid- we ran out, go to the pharmacy. I asked for a small creamer for my coffee, we ran out, but you can buy from the kitchen. Overall, terrible experience with the hotel. But it IS centrally located and very easy to navigate in a prime location (and not on a hill)

10

Luis

24 ott 2024

·

Soggiorno di 5 notti

Clean, great service and best location!

8

Eva

21 nov 2025

·

Soggiorno di 5 notti

Habitaciones muy pequeñas. Las facilidades muy limpias

10

Susan

28 mag 2024

·

Soggiorno di 1 notte

Relaxing stay. Very clean. Lovely helpful staff.

4

David

9 mag 2025

·

Soggiorno di 3 notti

Service was unfortunately poor when we thought we would get a quick drink at the hotel before going to bed. Took about 15 minutes to get my drink after my partner got hers. Forgotten about me which happens but when he realised I still waited another 10 minutes. Wouldn't normally mention it but didn't seem that busy as bar staff chatting. No hot water one morning (which also happens) so had a cold shower and we weren't told about this (although my partner was told we were). Ok breakfast. Loved Lisbon but unfortunately wouldn't stay there again.

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Camere

Le camere sono compatte o molto piccole con spazio di archiviazione limitato; alcuni notano layout scomodi o bagni angusti, mentre alcune camere sono più spaziose. Molti segnalano un buon isolamento acustico e soggiorni tranquilli, sebbene alcuni abbiano avuto viste scadenti o rumore proveniente da unità esterne.

Recensioni degli ospiti correlate

8

Debbie

2 mag 2024

·

Soggiorno di 4 notti

Nice value for money and location. Very small rooms.

8

John

21 ott 2023

·

Soggiorno di 3 notti

Great location, room too small

8

Gunnar Morten

22 set 2024

·

Soggiorno di 2 notti

Perfect location. Small room.

8

Heidi

21 ott 2024

·

Soggiorno di 3 notti

The location was very central to the Praça do Comércio and easy walking distance to both a Metro and train station. The staff was very friendly and helpful, with good recommendations for restaurants and getting back to the airport. The surprise was just how small the room was. The 'closet' was two small bars of hangers over a low dresser. This worked but made the room feel even smaller once we unpacked. The ability to open the window was much appreciated and the AC worked well. The bathroom had a good amount of storage which. We had breakfast at the hotel each day that was more than basic and they even packed us a to-go box to take with us to the airport!

6

REBECA

21 apr 2025

·

Soggiorno di 1 notte

Hotel bem localizado e café bom mas quarto extremamente pequeno, acomoda bem apenas uma pessoa, uma mala grande e uma pequena.

8

Colin

4 giu 2023

·

Soggiorno di 3 notti

Great location Breakfast area is very cramped, but reasonably good food choices. Room (411) was fine but our balcony was unusable, looked at the wall next door & had noisy air conditioning unit

6

Tamir

17 mag 2023

·

Soggiorno di 5 notti

The most smallest room I've ever been in. You can not stand by the bad from either sides. Not suitable to be in. The location is great - the best location in lisbon. Breakfast was pleasing not much to ecspect. After being there, i think it was better to locate a little farther from the center, and get a better hotel. It was desapointing...

10

Pekka

23 ago 2025

·

Soggiorno di 1 notte

Staff was very nice and welcoming. The rooms were very quiet, no street noise. That was surprising in the city center.

8

Martinus

13 giu 2023

·

Soggiorno di 3 notti

Rooms are a bit small

10

Pekka

23 ago 2025

·

Soggiorno di 1 notte

Another night in nice quiet room. No street noise in the room.

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Servizio

Il servizio è ampiamente descritto come cordiale e disponibile, con check-in agevoli e assistenza attenta. Una minoranza ha segnalato un servizio lento al bar o a colazione, interazioni poco cortesi e occasionali spostamenti last-minute in un hotel consociato.

Recensioni degli ospiti correlate

10

Robert

29 apr 2024

·

Soggiorno di 2 notti

We enjoyed our stay at this hotel. It is centrally located within walking distance to restaurants and attractions. The staff was very helpful and accommodating. The room was on the small side with no sitting area. Overall, I give it high marks and would stay here again.

6

Katrin

10 ott 2023

·

Soggiorno di 2 notti

Leider wurden wir ohne vorherige Mitteilung auf ein Partnerhotel umgebucht. Es kann ja immer mal was schief laufen bei den vielen Buchungen, aber dann hätte ich gerne vorher Bescheid gewusst, um dann nicht mit dem gesamten Gepäck durch die Altstadt zum anderen Hotel zu laufen. Dies ist unprofessionell und ich würde dieses Hotel nie mehr buchen

10

Heidi

17 lug 2025

·

Soggiorno di 3 notti

Great hotel in the middle of everything. Convenient for walking to many of the tourist destinations. Staff were extremely helpful and friendly.

6

Rhian

15 set 2025

·

Soggiorno di 4 notti

Reception staff friendly and welcoming. Cleaning staff friendly, polite and did a good job. Staff at breakfast looked sullen and unhappy. Did not like drinks in coffee machine. I would swap the coffee machine for cafettiere and include decaff coffee even if it’s just sachets plus choice of tea bags and provide hot water.

10

Stuart

21 nov 2024

·

Soggiorno di 6 notti

Very helpful staff!

10

Kitt

16 mag 2025

·

Soggiorno di 2 notti

Superb location right in the heart of Lisbon. So many dining and shopping options at your doorstep. Staff was very friendly and helpful both at the Front Desk and in the Restaurant.

10

Diane

3 mar 2025

·

Soggiorno di 2 notti

Smooth checkin. Really friendly receptionists Rodrigo and Stephen - so helpful and welcoming. Breakfast was good only criticism was the coffee/tea machine did not make water very hot. Brilliant location. Would definitely come back.

10

Dennis

1 mag 2024

·

Soggiorno di 3 notti

All staff were extremely friendly and helpful. Both day & night hotel managers couldn't have been nicer or more helpful. Room was small but efficient. Typical European 3*/4*. Would definitely stay here again.

10

Keijo

23 mag 2023

·

Soggiorno di 1 notte

Excellent service, and very helpful staff when the booking was not forwarded to the hotel.

4

David

9 mag 2025

·

Soggiorno di 3 notti

Service was unfortunately poor when we thought we would get a quick drink at the hotel before going to bed. Took about 15 minutes to get my drink after my partner got hers. Forgotten about me which happens but when he realised I still waited another 10 minutes. Wouldn't normally mention it but didn't seem that busy as bar staff chatting. No hot water one morning (which also happens) so had a cold shower and we weren't told about this (although my partner was told we were). Ok breakfast. Loved Lisbon but unfortunately wouldn't stay there again.

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Posizione

Costantemente lodato per la sua posizione centrale e la vicinanza a piedi alle principali attrazioni, ai negozi e ai mezzi pubblici, ideale per esplorare Lisbona. Molte camere sono isolate dal rumore della strada nonostante la zona vivace.

Recensioni degli ospiti correlate

10

Sharon

15 set 2023

·

Soggiorno di 4 notti

Excellent overall. Very clean and well maintained. Staff were friendly and helpful. Location was perfect. Very central location. Everything was within walking distance. The rooms were very small but that was expected. Good bar service. A little cramped inside at breakfast but plenty of seating outside.

10

Milene

13 ago 2025

·

Soggiorno di 2 notti

Wonderful place, clean, modern, and right in the downtown area, near shopping, plenty of great dining options but still quiet enough for a good night sleep

10

Victor

13 apr 2025

·

Soggiorno di 3 notti

Experiencia muy buena y el hotel está muy céntrico. A una calle de la estación de metro.

10

Kim

28 set 2025

·

Soggiorno di 3 notti

Great location and friendly staff. The area near the hotel is very busy but the room was quiet. Great location to walk to the major attractions.

8

Heidi

21 ott 2024

·

Soggiorno di 3 notti

The location was very central to the Praça do Comércio and easy walking distance to both a Metro and train station. The staff was very friendly and helpful, with good recommendations for restaurants and getting back to the airport. The surprise was just how small the room was. The 'closet' was two small bars of hangers over a low dresser. This worked but made the room feel even smaller once we unpacked. The ability to open the window was much appreciated and the AC worked well. The bathroom had a good amount of storage which. We had breakfast at the hotel each day that was more than basic and they even packed us a to-go box to take with us to the airport!

10

Heidi

17 lug 2025

·

Soggiorno di 3 notti

Great hotel in the middle of everything. Convenient for walking to many of the tourist destinations. Staff were extremely helpful and friendly.

10

Kitt

16 mag 2025

·

Soggiorno di 2 notti

Superb location right in the heart of Lisbon. So many dining and shopping options at your doorstep. Staff was very friendly and helpful both at the Front Desk and in the Restaurant.

8

Maria Carolina

10 set 2025

·

Soggiorno di 3 notti

Leuk en netjes hotel, prima kamer en vriendelijk personeel middan in het centrum van lissabon.

10

Pamela

29 nov 2024

·

Soggiorno di 2 notti

love the location

10

virgilio

19 mar 2024

·

Soggiorno di 4 notti

Fantastic location in the heart of everything and just a block from the subway. Nice, clean and safe

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Ristorazione

La colazione è generalmente apprezzata per la qualità e la scelta, anche se lo spazio può risultare ristretto e alcuni hanno trovato la scelta limitata o non hanno apprezzato la macchina del caffè. Il ristorante in loco è lodato per le cene gustose e il personale disponibile.

Recensioni degli ospiti correlate

10

James

29 ago 2023

·

Soggiorno di 1 notte

Great location. Clean and modern. Friendly staff. Great breakfast.

10

KONSTANTINOS

13 ott 2023

·

Soggiorno di 5 notti

Κεντρική τοποθεσία με πολλα αξιοθέατα πολύ κοντά. Ο σταθμός του μετρο σε απόσταση 100 μετρων. Ευγενικό προσωπικο και ειδικα η κυρια που καθαριζε το δωμάτιο. Καλο εστιατόριο για βραδινό φαγητό.

8

Colin

4 giu 2023

·

Soggiorno di 3 notti

Great location Breakfast area is very cramped, but reasonably good food choices. Room (411) was fine but our balcony was unusable, looked at the wall next door & had noisy air conditioning unit

8

Nigel

20 ott 2024

·

Soggiorno di 4 notti

Good location, clean, nice bar, great breakfast.

10

Dallon

5 mag 2023

·

Soggiorno di 4 notti

Very clean, fabulous location, right in the middle of tourist area. Room was very quiet, and staff was very friendly and helpful. Breakfast was not too many variety but good quality, especially the pastries. Stayed four nights.

6

Rhian

15 set 2025

·

Soggiorno di 4 notti

Reception staff friendly and welcoming. Cleaning staff friendly, polite and did a good job. Staff at breakfast looked sullen and unhappy. Did not like drinks in coffee machine. I would swap the coffee machine for cafettiere and include decaff coffee even if it’s just sachets plus choice of tea bags and provide hot water.

10

Diane

3 mar 2025

·

Soggiorno di 2 notti

Smooth checkin. Really friendly receptionists Rodrigo and Stephen - so helpful and welcoming. Breakfast was good only criticism was the coffee/tea machine did not make water very hot. Brilliant location. Would definitely come back.

10

romina johana

19 ago 2023

·

Soggiorno di 3 notti

Buen precio y buena ubicación, cerca de la plaza do comercio. La habitación muy bonita y completa. Desayuno simple pero con todo lo necesario. Recomiendo.

10

Steve

11 giu 2024

·

Soggiorno di 1 notte

Excellent stay. Lovely staff, i always like being greeted with a welcome and a smile. Fast check in, comfy room, hot shower. Great location, right in centre old town. Nice bar area outside and very nice breakfast.

10

Clarence

9 apr 2024

·

Soggiorno di 4 notti

Loved the buffet breakfast! The hotel’s location was perfect for walking tours of the neighborhoods. The 5th floor room faced the street and had low ceiling sections that created a bit of a safety hazard for one’s head if one was not careful. The queen size bed was comfortable. Staff service was excellent and hotel restaurant food was very good.

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Mese	Prezzo medio
gennaio	94 USD
febbraio	481 USD
marzo	734 USD
aprile	1129 USD
maggio	232 USD
giugno	180 USD
luglio	138 USD
agosto	136 USD
settembre	214 USD
ottobre	223 USD
novembre	409 USD
dicembre	933 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $201	19	20 $209	21 $239	22 $224	23 $207	24 $228
25 $160	26 $161	27 $331	28 $162	29 $164	30 $172	31 $167

dom	lun	mar	mer	gio	ven	sab
1 $142	2 $140	3 $141	4 $177	5 $119	6 $180	7 $143
8 $125	9 $203	10 $172	11 $167	12 $160	13 $153	14 $161
15 $118	16 $113	17 $113	18 $112	19 $128	20 $122	21 $126
22 $96	23 $96	24 $112	25 $117	26 $99	27 $126	28 $131
29 $96	30 $96

My Story Hotel Ouro

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