Name: My Story Hotel Ouro
Address: Rua Áurea 100, Lisboa, Distrito de Lisboa, PT
Price range: US$ 88–US$ 482 per night
Rating: 8.78

Opinião dos hóspedes

Em diversas avaliações, o My Story Hotel Ouro se destaca pela sua excelente localização central, com fácil acesso a pontos turísticos e transporte público. Os quartos são compactos, mas geralmente silenciosos, apesar da área movimentada, e ideais para descansar entre passeios.

Os hóspedes frequentemente elogiam a limpeza, mas problemas de manutenção recorrentes são mencionados, incluindo falhas no ar condicionado, chuveiros com vazamento ou pequenos, problemas ocasionais com água quente e chaves de quarto que não funcionam bem. O café da manhã e o restaurante no local recebem consistentemente elogios, embora a área do café da manhã possa parecer apertada e alguns acham a seleção ou o preparo do café limitado; o bar é apreciado, embora um hóspede tenha relatado um serviço lento. O atendimento costuma ser acolhedor e eficiente, mas alguns tiveram experiências inconsistentes no balcão de recepção ou no serviço de café da manhã e, em alguns casos, foram realocados para um hotel irmão sem aviso prévio. Ideal para estadias curtas na cidade, especialmente se você planeja passar a maior parte do dia fora.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Vários hóspedes apreciaram o bar e o serviço de bar, incluindo uma área externa; um relatou um serviço muito lento. Nenhuma outra instalação é mencionada consistentemente.

Avaliações dos hóspedes relacionadas

10

Sharon

15 de set. de 2023

·

Hospedou-se por 4 noites

Excellent overall. Very clean and well maintained. Staff were friendly and helpful. Location was perfect. Very central location. Everything was within walking distance. The rooms were very small but that was expected. Good bar service. A little cramped inside at breakfast but plenty of seating outside.

10

Orlando Paul Lozada

21 de set. de 2025

·

Hospedou-se por 4 noites

Sehr gut, aber leider kein Fitnessstudio

8

Nigel

20 de out. de 2024

·

Hospedou-se por 4 noites

Good location, clean, nice bar, great breakfast.

10

Steve

11 de jun. de 2024

·

Hospedou-se por 1 noite

Excellent stay. Lovely staff, i always like being greeted with a welcome and a smile. Fast check in, comfy room, hot shower. Great location, right in centre old town. Nice bar area outside and very nice breakfast.

4

David

9 de mai. de 2025

·

Hospedou-se por 3 noites

Service was unfortunately poor when we thought we would get a quick drink at the hotel before going to bed. Took about 15 minutes to get my drink after my partner got hers. Forgotten about me which happens but when he realised I still waited another 10 minutes. Wouldn't normally mention it but didn't seem that busy as bar staff chatting. No hot water one morning (which also happens) so had a cold shower and we weren't told about this (although my partner was told we were). Ok breakfast. Loved Lisbon but unfortunately wouldn't stay there again.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Comumente elogiado pela limpeza, com quartos organizados e serviço de limpeza eficiente. Problemas de manutenção recorrentes incluem falhas ou ruídos no ar condicionado, chuveiros com vazamento ou pequenos e problemas ocasionais com água quente, além de algumas falhas no serviço de limpeza.

Avaliações dos hóspedes relacionadas

10

Sharon

15 de set. de 2023

·

Hospedou-se por 4 noites

Excellent overall. Very clean and well maintained. Staff were friendly and helpful. Location was perfect. Very central location. Everything was within walking distance. The rooms were very small but that was expected. Good bar service. A little cramped inside at breakfast but plenty of seating outside.

6

ana elena

7 de set. de 2024

·

Hospedou-se por 1 noite

El hotel en general es promedio. No servia el aire acondicionado y la ropa de cama dura y nada fresca para la temporada.

8

Marina

3 de abr. de 2024

·

Hospedou-se por 5 noites

Sehr kleine Zimmer, zwar recht gemütlich eingerichtet, aber die Dusche ist fast auseinander gefallen und nach dem Duschen hatte das Badezimmer an manchen Stellen Pfützen. Auch der frühstücksbereich war extrem klein und eng.

10

Tim

24 de set. de 2024

·

Hospedou-se por 2 noites

Room was a bit hot as air conditioning was not working, otherwise a good stay..great location and would stay again.

10

Natalie

31 de jul. de 2024

·

Hospedou-se por 4 noites

Staff were very kind and pleasant. Our rooms were extremely clean. We thoroughly enjoyed the location as it was safe and quiet for our family. The area around the hotel was walkable and conveniently located to several restaurants, tourist attractions, local transit, and shops. We would select this hotel again.

2

Liat

29 de mai. de 2024

·

Hospedou-se por 5 noites

Service was terrible. The first day there was no hot water. For the next 2 days the AC was making noises that made it impossible to sleep. Once it was fixed, only the front desk was able to control the AC- so I needed to call them every time I wanted it turned on/off. My room was not cleaned, just the bed was made. Used cups and glasses, with my lipstick marks, were simply returned to the table. Used tissues and whatnot in the bathroom were left as is. Toiletries were not replenished. Basics such as water were not provided. Towels left on the floor - per hotel options for washing, were just hung up on the hook rather than replaced. Every time I needed something from the front desk, they had run out. I asked for a band aid- we ran out, go to the pharmacy. I asked for a small creamer for my coffee, we ran out, but you can buy from the kitchen. Overall, terrible experience with the hotel. But it IS centrally located and very easy to navigate in a prime location (and not on a hill)

10

Luis

24 de out. de 2024

·

Hospedou-se por 5 noites

Clean, great service and best location!

8

Eva

21 de nov. de 2025

·

Hospedou-se por 5 noites

Habitaciones muy pequeñas. Las facilidades muy limpias

10

Susan

28 de mai. de 2024

·

Hospedou-se por 1 noite

Relaxing stay. Very clean. Lovely helpful staff.

4

David

9 de mai. de 2025

·

Hospedou-se por 3 noites

Service was unfortunately poor when we thought we would get a quick drink at the hotel before going to bed. Took about 15 minutes to get my drink after my partner got hers. Forgotten about me which happens but when he realised I still waited another 10 minutes. Wouldn't normally mention it but didn't seem that busy as bar staff chatting. No hot water one morning (which also happens) so had a cold shower and we weren't told about this (although my partner was told we were). Ok breakfast. Loved Lisbon but unfortunately wouldn't stay there again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são compactos a muito pequenos, com espaço de armazenamento limitado; alguns observam layouts estranhos ou banheiros apertados, enquanto alguns quartos são mais espaçosos. Muitos relatam um bom isolamento acústico e estadias tranquilas, embora alguns tenham enfrentado vistas ruins ou barulho de unidades externas.

Avaliações dos hóspedes relacionadas

8

Debbie

2 de mai. de 2024

·

Hospedou-se por 4 noites

Nice value for money and location. Very small rooms.

8

John

21 de out. de 2023

·

Hospedou-se por 3 noites

Great location, room too small

8

Gunnar Morten

22 de set. de 2024

·

Hospedou-se por 2 noites

Perfect location. Small room.

8

Heidi

21 de out. de 2024

·

Hospedou-se por 3 noites

The location was very central to the Praça do Comércio and easy walking distance to both a Metro and train station. The staff was very friendly and helpful, with good recommendations for restaurants and getting back to the airport. The surprise was just how small the room was. The 'closet' was two small bars of hangers over a low dresser. This worked but made the room feel even smaller once we unpacked. The ability to open the window was much appreciated and the AC worked well. The bathroom had a good amount of storage which. We had breakfast at the hotel each day that was more than basic and they even packed us a to-go box to take with us to the airport!

6

REBECA

21 de abr. de 2025

·

Hospedou-se por 1 noite

Hotel bem localizado e café bom mas quarto extremamente pequeno, acomoda bem apenas uma pessoa, uma mala grande e uma pequena.

8

Colin

4 de jun. de 2023

·

Hospedou-se por 3 noites

Great location Breakfast area is very cramped, but reasonably good food choices. Room (411) was fine but our balcony was unusable, looked at the wall next door & had noisy air conditioning unit

6

Tamir

17 de mai. de 2023

·

Hospedou-se por 5 noites

The most smallest room I've ever been in. You can not stand by the bad from either sides. Not suitable to be in. The location is great - the best location in lisbon. Breakfast was pleasing not much to ecspect. After being there, i think it was better to locate a little farther from the center, and get a better hotel. It was desapointing...

10

Pekka

23 de ago. de 2025

·

Hospedou-se por 1 noite

Staff was very nice and welcoming. The rooms were very quiet, no street noise. That was surprising in the city center.

8

Martinus

13 de jun. de 2023

·

Hospedou-se por 3 noites

Rooms are a bit small

10

Pekka

23 de ago. de 2025

·

Hospedou-se por 1 noite

Another night in nice quiet room. No street noise in the room.

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Serviço

O atendimento é amplamente descrito como amigável e prestativo, com check-ins eficientes e assistência atenciosa. Uma minoria relatou serviço lento no bar ou no café da manhã, interações desagradáveis e transferências ocasionais de última hora para um hotel irmão.

Avaliações dos hóspedes relacionadas

10

Robert

29 de abr. de 2024

·

Hospedou-se por 2 noites

We enjoyed our stay at this hotel. It is centrally located within walking distance to restaurants and attractions. The staff was very helpful and accommodating. The room was on the small side with no sitting area. Overall, I give it high marks and would stay here again.

6

Katrin

10 de out. de 2023

·

Hospedou-se por 2 noites

Leider wurden wir ohne vorherige Mitteilung auf ein Partnerhotel umgebucht. Es kann ja immer mal was schief laufen bei den vielen Buchungen, aber dann hätte ich gerne vorher Bescheid gewusst, um dann nicht mit dem gesamten Gepäck durch die Altstadt zum anderen Hotel zu laufen. Dies ist unprofessionell und ich würde dieses Hotel nie mehr buchen

10

Heidi

17 de jul. de 2025

·

Hospedou-se por 3 noites

Great hotel in the middle of everything. Convenient for walking to many of the tourist destinations. Staff were extremely helpful and friendly.

6

Rhian

15 de set. de 2025

·

Hospedou-se por 4 noites

Reception staff friendly and welcoming. Cleaning staff friendly, polite and did a good job. Staff at breakfast looked sullen and unhappy. Did not like drinks in coffee machine. I would swap the coffee machine for cafettiere and include decaff coffee even if it’s just sachets plus choice of tea bags and provide hot water.

10

Stuart

21 de nov. de 2024

·

Hospedou-se por 6 noites

Very helpful staff!

10

Kitt

16 de mai. de 2025

·

Hospedou-se por 2 noites

Superb location right in the heart of Lisbon. So many dining and shopping options at your doorstep. Staff was very friendly and helpful both at the Front Desk and in the Restaurant.

10

Diane

3 de mar. de 2025

·

Hospedou-se por 2 noites

Smooth checkin. Really friendly receptionists Rodrigo and Stephen - so helpful and welcoming. Breakfast was good only criticism was the coffee/tea machine did not make water very hot. Brilliant location. Would definitely come back.

10

Dennis

1 de mai. de 2024

·

Hospedou-se por 3 noites

All staff were extremely friendly and helpful. Both day & night hotel managers couldn't have been nicer or more helpful. Room was small but efficient. Typical European 3*/4*. Would definitely stay here again.

10

Keijo

23 de mai. de 2023

·

Hospedou-se por 1 noite

Excellent service, and very helpful staff when the booking was not forwarded to the hotel.

4

David

9 de mai. de 2025

·

Hospedou-se por 3 noites

Service was unfortunately poor when we thought we would get a quick drink at the hotel before going to bed. Took about 15 minutes to get my drink after my partner got hers. Forgotten about me which happens but when he realised I still waited another 10 minutes. Wouldn't normally mention it but didn't seem that busy as bar staff chatting. No hot water one morning (which also happens) so had a cold shower and we weren't told about this (although my partner was told we were). Ok breakfast. Loved Lisbon but unfortunately wouldn't stay there again.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Consistentemente elogiado pela localização central e pela facilidade de acesso a pontos turísticos, lojas e transporte público, ideal para explorar Lisboa. Muitos quartos são isolados do barulho da rua, apesar da área movimentada.

Avaliações dos hóspedes relacionadas

10

Sharon

15 de set. de 2023

·

Hospedou-se por 4 noites

Excellent overall. Very clean and well maintained. Staff were friendly and helpful. Location was perfect. Very central location. Everything was within walking distance. The rooms were very small but that was expected. Good bar service. A little cramped inside at breakfast but plenty of seating outside.

10

Milene

13 de ago. de 2025

·

Hospedou-se por 2 noites

Wonderful place, clean, modern, and right in the downtown area, near shopping, plenty of great dining options but still quiet enough for a good night sleep

10

Victor

13 de abr. de 2025

·

Hospedou-se por 3 noites

Experiencia muy buena y el hotel está muy céntrico. A una calle de la estación de metro.

10

Kim

28 de set. de 2025

·

Hospedou-se por 3 noites

Great location and friendly staff. The area near the hotel is very busy but the room was quiet. Great location to walk to the major attractions.

8

Heidi

21 de out. de 2024

·

Hospedou-se por 3 noites

The location was very central to the Praça do Comércio and easy walking distance to both a Metro and train station. The staff was very friendly and helpful, with good recommendations for restaurants and getting back to the airport. The surprise was just how small the room was. The 'closet' was two small bars of hangers over a low dresser. This worked but made the room feel even smaller once we unpacked. The ability to open the window was much appreciated and the AC worked well. The bathroom had a good amount of storage which. We had breakfast at the hotel each day that was more than basic and they even packed us a to-go box to take with us to the airport!

10

Heidi

17 de jul. de 2025

·

Hospedou-se por 3 noites

Great hotel in the middle of everything. Convenient for walking to many of the tourist destinations. Staff were extremely helpful and friendly.

10

Kitt

16 de mai. de 2025

·

Hospedou-se por 2 noites

Superb location right in the heart of Lisbon. So many dining and shopping options at your doorstep. Staff was very friendly and helpful both at the Front Desk and in the Restaurant.

8

Maria Carolina

10 de set. de 2025

·

Hospedou-se por 3 noites

Leuk en netjes hotel, prima kamer en vriendelijk personeel middan in het centrum van lissabon.

10

Pamela

29 de nov. de 2024

·

Hospedou-se por 2 noites

love the location

10

virgilio

19 de mar. de 2024

·

Hospedou-se por 4 noites

Fantastic location in the heart of everything and just a block from the subway. Nice, clean and safe

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Jantar

O café da manhã é geralmente bem avaliado pela qualidade e variedade, embora o espaço possa parecer apertado e alguns acharam as opções limitadas ou não gostaram da máquina de café. O restaurante no local é elogiado pelos jantares saborosos e pela equipe atenciosa.

Avaliações dos hóspedes relacionadas

10

James

29 de ago. de 2023

·

Hospedou-se por 1 noite

Great location. Clean and modern. Friendly staff. Great breakfast.

10

KONSTANTINOS

13 de out. de 2023

·

Hospedou-se por 5 noites

Κεντρική τοποθεσία με πολλα αξιοθέατα πολύ κοντά. Ο σταθμός του μετρο σε απόσταση 100 μετρων. Ευγενικό προσωπικο και ειδικα η κυρια που καθαριζε το δωμάτιο. Καλο εστιατόριο για βραδινό φαγητό.

8

Colin

4 de jun. de 2023

·

Hospedou-se por 3 noites

Great location Breakfast area is very cramped, but reasonably good food choices. Room (411) was fine but our balcony was unusable, looked at the wall next door & had noisy air conditioning unit

8

Nigel

20 de out. de 2024

·

Hospedou-se por 4 noites

Good location, clean, nice bar, great breakfast.

10

Dallon

5 de mai. de 2023

·

Hospedou-se por 4 noites

Very clean, fabulous location, right in the middle of tourist area. Room was very quiet, and staff was very friendly and helpful. Breakfast was not too many variety but good quality, especially the pastries. Stayed four nights.

6

Rhian

15 de set. de 2025

·

Hospedou-se por 4 noites

Reception staff friendly and welcoming. Cleaning staff friendly, polite and did a good job. Staff at breakfast looked sullen and unhappy. Did not like drinks in coffee machine. I would swap the coffee machine for cafettiere and include decaff coffee even if it’s just sachets plus choice of tea bags and provide hot water.

10

Diane

3 de mar. de 2025

·

Hospedou-se por 2 noites

Smooth checkin. Really friendly receptionists Rodrigo and Stephen - so helpful and welcoming. Breakfast was good only criticism was the coffee/tea machine did not make water very hot. Brilliant location. Would definitely come back.

10

romina johana

19 de ago. de 2023

·

Hospedou-se por 3 noites

Buen precio y buena ubicación, cerca de la plaza do comercio. La habitación muy bonita y completa. Desayuno simple pero con todo lo necesario. Recomiendo.

10

Steve

11 de jun. de 2024

·

Hospedou-se por 1 noite

Excellent stay. Lovely staff, i always like being greeted with a welcome and a smile. Fast check in, comfy room, hot shower. Great location, right in centre old town. Nice bar area outside and very nice breakfast.

10

Clarence

9 de abr. de 2024

·

Hospedou-se por 4 noites

Loved the buffet breakfast! The hotel’s location was perfect for walking tours of the neighborhoods. The 5th floor room faced the street and had low ceiling sections that created a bit of a safety hazard for one’s head if one was not careful. The queen size bed was comfortable. Staff service was excellent and hotel restaurant food was very good.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 94
fevereiro	US$ 481
março	US$ 734
abril	US$ 1.129
maio	US$ 232
junho	US$ 180
julho	US$ 138
agosto	US$ 136
setembro	US$ 214
outubro	US$ 223
novembro	US$ 409
dezembro	US$ 933

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $482	21 $227	22	23 $207	24 $207
25 $160	26 $173	27 $180	28 $174	29 $218	30 $394	31 $164

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $150	2 $136	3 $137	4 $172	5 $110	6 $175	7 $139
8 $128	9 $293	10 $412	11 $179	12 $155	13 $148	14 $168
15 $116	16 $116	17 $88	18 $111	19 $133	20 $124	21 $121
22 $95	23 $96	24 $116	25 $112	26 $98	27 $127	28 $133
29 $95	30 $96

My Story Hotel Ouro

Preços para My Story Hotel Ouro

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Quarto duplo

Quarto casal

Quarto família

Avaliações dos hóspedes sobre My Story Hotel Ouro

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Extras opcionais

Preços para próximas datas

Dados da empresa