South Palms Resort and Spa Panglao - MGallery Collection

Hotelanlage selber ist schön mit direkter Strandlage. Frühstück und Essensqualität genügte unseren Ansprüchen nicht, vor allem das unterdurchschnittliche Frühstück, wenig Obst, miserables Brot. Service an der Rezeption freundlich, aber am Pool mangelhaft. Personal dort träge und die Tische wurde spärlich abgeräumt. Der viele Kunstrasen in der Hotelanlage gefiel uns nicht.

5 Sterne Preise, 5 Sterne Anlage, 2 Sterne Hotel. Für maximal 3 Tage empfohlen. Zimmer mies, Restaurant so,so Abgelegen und überteuert.

Superbe hôtel ambiance design. Un plus d'avoir un accès piscine privé. Personnel au top. Expérience à vivre

While the property was absolutely beautiful, the customer service and and hospitality were lacking. I find it confusing to see so many raving reviews, yet our experience was so different. It felt like all the attention went to building a beautiful 5 star resort, but there was no staff training to create the experience you’d expect at a place this nice. We sat at the pool for about 20mins and were handed our menus (There was only 2 other people at the pool this entire time). After about 40+ mins we realized no one was coming back to take our order. We had to walk to 3 separate restos/bar because no one seemed

The staff was very friendly and accommodating. The room was very nice, clean, big, especially the shower. The breakfast team at Uma was excellent! Special callout to Eric and JM for their attentive service and friendliness, and Michi and Kim too! They knew what we needed or wanted even before we’d ask. Able was so nice to help resolve an issue we had. The front lobby staff were also very helpful, members were Bryan, RJ, Ryan, and Mike.