Savoy Le Grand Residence Suites
From
US$ 688
/noite
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From
US$ 688
/noite
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Este hotel disponibiliza ainda Wi-fi grátis e um cabeleireiro.
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Este hotel disponibiliza ainda Wi-fi grátis e um cabeleireiro.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e armazenamento de bagagem. Há estacionamento com motorista grátis no local.
Restaurante
Satisfaça o seu apetite num dos 2 restaurantes. Aproveite ainda para tomar um copo entre dois dedos de conversa num dos 4 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 11:00.
Quartos
Sinta-se em casa num dos 22 quartos. As unidades contam com uma varanda ou pátio interior. Mantenha-se em contacto graças à internet sem fios. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia nSavoy Le Grand Residence Suites em Marrakech (Hivernage), ficará a alguns passos de Avenida Mohamed VI e de Menara Mall. Este hotel de luxo está a 1 km (0,6 mi) de Jardim Menara e a 4 km (2,5 mi) de Jemaa el-Fna.
O que há nas proximidades
Avenida Mohamed VI(0.1 milhas)
Menara Mall(0.2 milhas)
Lugar da Juventude(0.4 milhas)
Jardim Menara(0.6 milhas)
Palais des Congrès(0.7 milhas)
Bab El Djedid(0.7 milhas)
Casino de Marrakech(0.8 milhas)
Le Grand Casino de La Mamounia(0.8 milhas)
Royal Tennis Harti(0.9 milhas)
Jardim de Harti(0.9 milhas)
Parque Cyber(0.9 milhas)
Theatre Royal(1.1 milhas)
Mesquita Koutoubia(1.1 milhas)
Place du 16 Novembre(1.4 milhas)
Grand Poste Gueliz(1.4 milhas)
O aeroporto principal mais próximo é o de Marrakech (RAK-Menara)(2.6 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
14 Bd Mohamed VI, Marraqueche, Marrocos
Avenida Mohamed VI (0.1 milhas)
Menara Mall (0.2 milhas)
Lugar da Juventude (0.4 milhas)
Jardim Menara (0.6 milhas)
Palais des Congrès (0.7 milhas)
Bab El Djedid (0.7 milhas)
Opções de quartos
6
Suite Presidencial, vista para a piscina
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 2
1787 ft²
Varanda ou TerraçoAr condicionadoAquecimentoWi-Fi (gratuito)
7
Suite Royal
Detalhes do quarto
1 Cama De Casal Extragrande
, 1 Cama Individual
e 1 Sofá-Cama
Dormidas 4
4176 ft²
Varanda ou TerraçoAr condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Savoy Le Grand Residence Suites
8
Muito Bom
Com base em 1 avaliação verificada
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Pickalbatros Savoy Le Grand Hotel - Marrakech, os viajantes elogiam a localização conveniente perto do Menara Mall, as piscinas e os jardins atraentes e, principalmente, o café da manhã farto. No entanto, o feedback frequentemente aponta para um serviço inconsistente na recepção, limpeza precária e quartos desatualizados ou com problemas de manutenção.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Pickalbatros Savoy Le Grand Hotel - Marrakech, os viajantes elogiam a localização conveniente perto do Menara Mall, as piscinas e os jardins atraentes e, principalmente, o café da manhã farto. No entanto, o feedback frequentemente aponta para um serviço inconsistente na recepção, limpeza precária e quartos desatualizados ou com problemas de manutenção.
Os quartos são frequentemente espaçosos, mas os hóspedes relatam odores ocasionais, Wi-Fi instável e ruído da música da piscina. As instalações incluem várias piscinas e uma academia, embora as piscinas ao ar livre possam estar frias, o spa tenha custos adicionais e algumas políticas e preços do hotel pareçam rígidos ou altos. Espere uma base conveniente, com estilo de resort e boas comodidades, atenuada por um serviço inconsistente e alguns detalhes envelhecidos.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Áreas de piscina atraentes com várias piscinas, incluindo uma opção interna; no entanto, as piscinas ao ar livre não são aquecidas e podem estar frias, e as espreguiçadeiras são, às vezes, reservadas antecipadamente. A academia é apreciada, enquanto o spa exige acesso pago e é considerado caro; algumas políticas e experiências no bar parecem rígidas ou inconsistentes.
Avaliações dos hóspedes relacionadas
6
Rajesh
31 de mar. de 2025
·
A estadia foi de 4 noites
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
10
Patrick
9 de nov. de 2024
·
A estadia foi de 1 noite
The welcome from staff was warm and helpful especially Ahmed. The hotel is in a great location only 15 mins walk from the Medina and la Mamounia and another 5 mins to the main square. There is a small mall next door to the hotel with a good selection of shops and cafes. You can get ice cream, crepes, breakfast, cakes etc. We had breakfast in one which was much cheaper than hotel which charges 300 Dh per person (£25 ish) however having said that the buffet has a great selection. The hotel has 3 pools. One indoor heated pool and two outside pools which are unheated and a bit too cold! One pool is quite lively with music whilst the other is quiet. We had the international buffet one night which had a great selection of food which was delicious. The room was clean and comfortable with tea making facilities and a fridge. All in all a great stay!
The welcome from staff was warm and helpful especially Ahmed. The hotel is in a great location only 15 mins walk from the Medina and la Mamounia and another 5 mins to the main square. There is a small mall next door to the hotel with a good selection of shops and cafes. You can get ice cream, crepes, breakfast, cakes etc. We had breakfast in one which was much cheaper than hotel which charges 300 Dh per person (£25 ish) however having said that the buffet has a great selection. The hotel has 3 pools. One indoor heated pool and two outside pools which are unheated and a bit too cold! One pool is quite lively with music whilst the other is quiet. We had the international buffet one night which had a great selection of food which was delicious. The room was clean and comfortable with tea making facilities and a fridge. All in all a great stay!
10
Aymen
8 de jan. de 2025
·
A estadia foi de 7 noites
Séjour passé lors de la première semaine de janvier dans l’excellent hôtel qu’est le Savoy. Tout était parfait : du buffet exceptionnel du petit-déjeuner (véritable coup de cœur du séjour), la chambre, les piscines (chauffées ou non), la salle de sport (Mr Jaouad toujours disponible pour donner des conseils) ou encore les différents bars et restaurants de l’hôtel. Un grand merci à tout le personnel de l’hôtel aussi : l’accueil et la réception, le personnel de ménage et l’équipe du petit-déjeuner (particulièrement Mr Azzedine ainsi que le serveur de thé, toujours attentionné) qui ont également contribué à rendre ce séjour parfait.
Séjour passé lors de la première semaine de janvier dans l’excellent hôtel qu’est le Savoy. Tout était parfait : du buffet exceptionnel du petit-déjeuner (véritable coup de cœur du séjour), la chambre, les piscines (chauffées ou non), la salle de sport (Mr Jaouad toujours disponible pour donner des conseils) ou encore les différents bars et restaurants de l’hôtel. Un grand merci à tout le personnel de l’hôtel aussi : l’accueil et la réception, le personnel de ménage et l’équipe du petit-déjeuner (particulièrement Mr Azzedine ainsi que le serveur de thé, toujours attentionné) qui ont également contribué à rendre ce séjour parfait.
8
Farida
21 de jul. de 2023
·
A estadia foi de 4 noites
It was a very nice hotel, very big, very clean next to the mall and a lot of eating places. The swimming pool are not that deep very shallow, you cant swim properly. The breakfast is very good and has a lot of options. The spa is a bit pricey but really nice, i recommend the hammam. The AC is not on remote control and doesnt cool the room. Overall a good stay, i would visit the hotel again.
It was a very nice hotel, very big, very clean next to the mall and a lot of eating places. The swimming pool are not that deep very shallow, you cant swim properly. The breakfast is very good and has a lot of options. The spa is a bit pricey but really nice, i recommend the hammam. The AC is not on remote control and doesnt cool the room. Overall a good stay, i would visit the hotel again.
8
Christopher
12 de nov. de 2024
·
A estadia foi de 3 noites
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
6
Marie Françoise
16 de ago. de 2024
·
A estadia foi de 4 noites
Hotel récent bien situé Probleme avec les transats autour des piscines pris des 7 heures du matin.... Petit déjeuner très bien Chambre spacieuse
Hotel récent bien situé Probleme avec les transats autour des piscines pris des 7 heures du matin.... Petit déjeuner très bien Chambre spacieuse
10
Michelle
20 de nov. de 2023
·
A estadia foi de 2 noites
The pools are amazing!! Service was excellent. Enjoyed the breakfast buffet. Quick access to the mall.
The pools are amazing!! Service was excellent. Enjoyed the breakfast buffet. Quick access to the mall.
10
Adnan
29 de jul. de 2024
·
A estadia foi de 6 noites
Friendly, comfortable, excellent dining strong wifi Well equipped gym- but no water available in the gym
Friendly, comfortable, excellent dining strong wifi Well equipped gym- but no water available in the gym
8
Varun
7 de jan. de 2025
·
A estadia foi de 3 noites
Very old property. For a 5 star hotel it has weird rules, can’t bring outside food and wine into the hotel, you cannot sign for any of the stuff you use during your stay and have to pay off right away, once checked out they give you a special pass to get your luggage. Not bad, but not a 5 star feel.
Very old property. For a 5 star hotel it has weird rules, can’t bring outside food and wine into the hotel, you cannot sign for any of the stuff you use during your stay and have to pay off right away, once checked out they give you a special pass to get your luggage. Not bad, but not a 5 star feel.
4
Stéphane
1 de mar. de 2025
·
A estadia foi de 2 noites
L'hotel a essayé de nous founir une chambre à la fin de travaux. Mais ils n'étaient pas fini, ni dans la chambre ni autour !!! Ils décident de nous changer de chambre, mais lettent 1h pour le faire. Sinon salle petit dej très bruyante et piscine couverte manque de lumière.
L'hotel a essayé de nous founir une chambre à la fin de travaux. Mais ils n'étaient pas fini, ni dans la chambre ni autour !!! Ils décident de nous changer de chambre, mais lettent 1h pour le faire. Sinon salle petit dej très bruyante et piscine couverte manque de lumière.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos comentários descrevem quartos e áreas comuns limpos, mas outros mencionam atrasos na limpeza, falta de reposição de itens, odores e problemas de manutenção em banheiros e elevadores. Os padrões parecem inconsistentes.
Avaliações dos hóspedes relacionadas
10
SEBRENA M
1 de jan. de 2025
·
A estadia foi de 3 noites
Luxury hotel. The staff is awesome, the hotel room is clean, housekeeping comes everyday, they knocked on the door in the evening to ask if we needed anything. Worth every dime. I highly recommend it. The Menara Mall is attached to the hotel. You can enter the mall with your room key. A hotel employee is always standing by the mall entrance to open the door for you. The restaurants outside the hotel/mall is delicious. There are several restaurants to choose from, cozy atmosphere and beautiful surroundings with colorful waterfall. You will not regret staying at this beautiful hotel. They will hold your bags for you after checkout and will let you shower when you pick up your bags after a day of excursions on your last day.
Luxury hotel. The staff is awesome, the hotel room is clean, housekeeping comes everyday, they knocked on the door in the evening to ask if we needed anything. Worth every dime. I highly recommend it. The Menara Mall is attached to the hotel. You can enter the mall with your room key. A hotel employee is always standing by the mall entrance to open the door for you. The restaurants outside the hotel/mall is delicious. There are several restaurants to choose from, cozy atmosphere and beautiful surroundings with colorful waterfall. You will not regret staying at this beautiful hotel. They will hold your bags for you after checkout and will let you shower when you pick up your bags after a day of excursions on your last day.
2
Yamina
9 de set. de 2024
·
A estadia foi de 1 noite
À éviter, cet hôtel n’a rien d’un 5 étoiles !!!! En tout cas revoir les critères d’attribution des étoiles !!! 1 er jour à l’arrivée une chambre nous a été donner avec odeur provenant sûrement de l’égout ? Il a fallu redescendre avec nos valises pour demander un changement de chambre.( la chambre aurait du être contrôler avant de la proposer à des clients). Ensuite parlons du service de l’hôtel, tout le monde est débordé et tous perdent la mémoire quand vous leur demandez quelque chose !!! Exemple au petit déjeuner il faut s’armer de patience pour demander des couverts ou une bouteille d’eau mais par contre la priorité est donné au européens et pourtant nous sommes bien au Maroc ( moi-même je suis européens avec des origines marocaines). Idem quand on demande un parasol à la piscine, il faut les relancer à trois reprise minimum pour obtenir un parasol au bout de 45 mn. Et pour finir le meilleur, le ménage parlons-en !!! Je quitte la chambre vers 9h30 du matin et n’y reviens que vers 16h et là grosse surprise le ménage n’est toujours pas fait ! Et là aussi c’est le parcours du combattant pour obtenir ne serait-ce que serviettes propres afin de prendre une douche ( qu’on obtiendra au bout de 1h30 bloquer dans la chambre à attendre la femme de ménage). Quel dommage pour un hôtel de la sorte, le seul point positif c’est l’équipe des voituriers qui sont professionnels et très aimable. Ne vaut pas son prix au du service fourni…. À fuir si vous pouvez.
À éviter, cet hôtel n’a rien d’un 5 étoiles !!!! En tout cas revoir les critères d’attribution des étoiles !!! 1 er jour à l’arrivée une chambre nous a été donner avec odeur provenant sûrement de l’égout ? Il a fallu redescendre avec nos valises pour demander un changement de chambre.( la chambre aurait du être contrôler avant de la proposer à des clients). Ensuite parlons du service de l’hôtel, tout le monde est débordé et tous perdent la mémoire quand vous leur demandez quelque chose !!! Exemple au petit déjeuner il faut s’armer de patience pour demander des couverts ou une bouteille d’eau mais par contre la priorité est donné au européens et pourtant nous sommes bien au Maroc ( moi-même je suis européens avec des origines marocaines). Idem quand on demande un parasol à la piscine, il faut les relancer à trois reprise minimum pour obtenir un parasol au bout de 45 mn. Et pour finir le meilleur, le ménage parlons-en !!! Je quitte la chambre vers 9h30 du matin et n’y reviens que vers 16h et là grosse surprise le ménage n’est toujours pas fait ! Et là aussi c’est le parcours du combattant pour obtenir ne serait-ce que serviettes propres afin de prendre une douche ( qu’on obtiendra au bout de 1h30 bloquer dans la chambre à attendre la femme de ménage). Quel dommage pour un hôtel de la sorte, le seul point positif c’est l’équipe des voituriers qui sont professionnels et très aimable. Ne vaut pas son prix au du service fourni…. À fuir si vous pouvez.
8
Nour
28 de set. de 2024
·
A estadia foi de 6 noites
The hotel was ok. The shower floor at the bathroom had a drainage problem. Also, the bathroom door gets stuck and had to shake it hardly multiple times to get it open. Other than that, the hotel was ok.
The hotel was ok. The shower floor at the bathroom had a drainage problem. Also, the bathroom door gets stuck and had to shake it hardly multiple times to get it open. Other than that, the hotel was ok.
8
Anthony
27 de jul. de 2023
·
A estadia foi de 7 noites
L’hôtel est très bien le personnel sympathique. Cependant quelques détails à revoir pour faire améliorer l’hôtel Room service beaucoup trop lent il faut appeler au moins trois fois pour avoir ce qu’on veut. Lavabo bouché, presque toute la semaine! Chaîne de télé qui fonctionne un jour sur deux! Les serviettes de bain propre arrive beaucoup trop tard dans la journée Mais dans l’ensemble ça reste correct C’est notre quatrième séjour au Savoy À refaire avec plaisir quand même Chambre 2125 très bien situé avec l’accès. Piscine direct.
L’hôtel est très bien le personnel sympathique. Cependant quelques détails à revoir pour faire améliorer l’hôtel Room service beaucoup trop lent il faut appeler au moins trois fois pour avoir ce qu’on veut. Lavabo bouché, presque toute la semaine! Chaîne de télé qui fonctionne un jour sur deux! Les serviettes de bain propre arrive beaucoup trop tard dans la journée Mais dans l’ensemble ça reste correct C’est notre quatrième séjour au Savoy À refaire avec plaisir quand même Chambre 2125 très bien situé avec l’accès. Piscine direct.
10
Roland
16 de mai. de 2024
·
A estadia foi de 5 noites
Sehr schönes und sehr sauberes Hotel! Personal sehr freundlich und hilfsbereit! Geräumige Zimmer!
Sehr schönes und sehr sauberes Hotel! Personal sehr freundlich und hilfsbereit! Geräumige Zimmer!
8
Moheeni
3 de jan. de 2025
·
A estadia foi de 5 noites
Great hotel and staff are very kind and helpful. However I don’t think it’s as clean as it should be.
Great hotel and staff are very kind and helpful. However I don’t think it’s as clean as it should be.
10
Martinus
31 de dez. de 2024
·
A estadia foi de 3 noites
Schone ruime kamer aan de rustige kant van het hotel. Mooi hotel, vriendelijke mensen
Schone ruime kamer aan de rustige kant van het hotel. Mooi hotel, vriendelijke mensen
8
Leticia
7 de jul. de 2024
·
A estadia foi de 3 noites
Very clean
Very clean
4
Ithsham
12 de nov. de 2024
·
A estadia foi de 1 noite
The rooms aren’t clean they very old fashion the room stinks and the to thinly has couple Chanel’s no YouTube or Netflix
The rooms aren’t clean they very old fashion the room stinks and the to thinly has couple Chanel’s no YouTube or Netflix
8
Isabelle
26 de set. de 2023
·
A estadia foi de 2 noites
La catégorie 4* correspondrait davantage à cet hôtel plutôt que 5*. La restauration est très moyenne. L’ascenseur sent mauvais, la moquette demande à être changée. La literie est très bien.
La catégorie 4* correspondrait davantage à cet hôtel plutôt que 5*. La restauration est très moyenne. L’ascenseur sent mauvais, la moquette demande à être changée. La literie est très bien.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são frequentemente espaçosos, mas a decoração e o mobiliário podem parecer datados, e há relatos de problemas de manutenção (vazamentos, portas emperradas, ar condicionado fraco) e odores; o Wi-Fi pode ser instável e alguns quartos ficam expostos ao ruído da música da piscina.
Avaliações dos hóspedes relacionadas
2
Obaid
24 de jan. de 2025
·
A estadia foi de 2 noites
Shower was dripping water, unable to take proper shower. I complained but no one came to fix the issue.
Shower was dripping water, unable to take proper shower. I complained but no one came to fix the issue.
8
Radha
1 de mar. de 2025
·
A estadia foi de 1 noite
Rooms and bathrooms are spacious and comfortable. We paid for a 3rd guest and it took them a long time to get us the rollaway bed. Also, an airport shuttle was advertised but unavailable at the hotel and they were arranging taxis which were over-priced for a 10minute drive. We also paid for a comprehensive hammam experience but they definitely didn’t offer us the whole hour and was more basic than advertised. The Wi-Fi is also unreliable. Overall, a nice hotel but has some kinks that should be addressed especially if they’re claiming it’s a 5 star hotel
Rooms and bathrooms are spacious and comfortable. We paid for a 3rd guest and it took them a long time to get us the rollaway bed. Also, an airport shuttle was advertised but unavailable at the hotel and they were arranging taxis which were over-priced for a 10minute drive. We also paid for a comprehensive hammam experience but they definitely didn’t offer us the whole hour and was more basic than advertised. The Wi-Fi is also unreliable. Overall, a nice hotel but has some kinks that should be addressed especially if they’re claiming it’s a 5 star hotel
10
Robert
20 de jan. de 2025
·
A estadia foi de 1 noite
The perfect modern hotel 5 minutes from the airport! Large, modern rooms with comfortable beds. Highly recommend this hotel: midway between The Medina & RAK.
The perfect modern hotel 5 minutes from the airport! Large, modern rooms with comfortable beds. Highly recommend this hotel: midway between The Medina & RAK.
8
Nour
28 de set. de 2024
·
A estadia foi de 6 noites
The hotel was ok. The shower floor at the bathroom had a drainage problem. Also, the bathroom door gets stuck and had to shake it hardly multiple times to get it open. Other than that, the hotel was ok.
The hotel was ok. The shower floor at the bathroom had a drainage problem. Also, the bathroom door gets stuck and had to shake it hardly multiple times to get it open. Other than that, the hotel was ok.
8
Farida
21 de jul. de 2023
·
A estadia foi de 4 noites
It was a very nice hotel, very big, very clean next to the mall and a lot of eating places. The swimming pool are not that deep very shallow, you cant swim properly. The breakfast is very good and has a lot of options. The spa is a bit pricey but really nice, i recommend the hammam. The AC is not on remote control and doesnt cool the room. Overall a good stay, i would visit the hotel again.
It was a very nice hotel, very big, very clean next to the mall and a lot of eating places. The swimming pool are not that deep very shallow, you cant swim properly. The breakfast is very good and has a lot of options. The spa is a bit pricey but really nice, i recommend the hammam. The AC is not on remote control and doesnt cool the room. Overall a good stay, i would visit the hotel again.
6
James
11 de set. de 2023
·
A estadia foi de 1 noite
Our room smelt of cigarettes.
Our room smelt of cigarettes.
4
ahmed
22 de fev. de 2025
·
A estadia foi de 4 noites
The room furniture quality and finishing is so old and not up to the 5 stars standards. Hotel should invest in renovations of the room with nice design and nice finish and better furniture
The room furniture quality and finishing is so old and not up to the 5 stars standards. Hotel should invest in renovations of the room with nice design and nice finish and better furniture
8
Christopher
12 de nov. de 2024
·
A estadia foi de 3 noites
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
8
damia
27 de fev. de 2024
·
A estadia foi de 5 noites
Ne jamais prendre une chambre au rdc bruyante toutes la nuit Venue pour me reposer et j ai passé des nuits bruyantes
Ne jamais prendre une chambre au rdc bruyante toutes la nuit Venue pour me reposer et j ai passé des nuits bruyantes
10
Martinus
31 de dez. de 2024
·
A estadia foi de 3 noites
Schone ruime kamer aan de rustige kant van het hotel. Mooi hotel, vriendelijke mensen
Schone ruime kamer aan de rustige kant van het hotel. Mooi hotel, vriendelijke mensen
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A simpatia da equipe é frequentemente elogiada, mas o serviço da recepção e do concierge recebe reclamações recorrentes sobre rudeza, check-in/out lento ou confuso e problemas com reservas ou atribuição de quartos; a atenção à piscina e ao serviço de quarto também pode ser muito lenta.
Avaliações dos hóspedes relacionadas
6
Irina
17 de jul. de 2024
·
A estadia foi de 4 noites
We travelled through Morocco for 9 days before arriving to Savoy. It was an only hotel where we had very cold welcome and we had difficulty getting help with luggage. We had a nice suite, but my daughter’s bed was not ready. It took 3 separate visits of different people and 1.5 hrs to get the bed ready. We had no room service for 2 days at all and day 3 the lady knocked on the door and asked me if we needed anything. The room was cleaned on day 4 but there was only one clean towel left after cleaning when 3 of us returned from the pool. The highlight of the hotel is the location as it’s very walkable with plenty of choices to eat. The breakfast is very nice but again the service is not. If you have to ask for something from staff it takes forever to arrive. The amenities at the hotel are nice but the level of service is not good.
We travelled through Morocco for 9 days before arriving to Savoy. It was an only hotel where we had very cold welcome and we had difficulty getting help with luggage. We had a nice suite, but my daughter’s bed was not ready. It took 3 separate visits of different people and 1.5 hrs to get the bed ready. We had no room service for 2 days at all and day 3 the lady knocked on the door and asked me if we needed anything. The room was cleaned on day 4 but there was only one clean towel left after cleaning when 3 of us returned from the pool. The highlight of the hotel is the location as it’s very walkable with plenty of choices to eat. The breakfast is very nice but again the service is not. If you have to ask for something from staff it takes forever to arrive. The amenities at the hotel are nice but the level of service is not good.
8
Guillaume
22 de fev. de 2024
·
A estadia foi de 4 noites
Hébergement très bien Concierge peu efficace
Hébergement très bien Concierge peu efficace
6
Rajesh
31 de mar. de 2025
·
A estadia foi de 4 noites
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
8
Hizma
6 de abr. de 2025
·
A estadia foi de 2 noites
An der Rezeption wurden wir sehr herzlich empfangen. Wir sind bereits das zweite mal innerhalb in den 14 Tagen Gäste bei Savoy gewesen. Dieses mal wurden wir von Frau Safa an der Rezeption empfangen. Eine sehr reizende junge Lady. Höflich, freundlich, professionell und ein schönes Lächeln. Einfach nur klasse , Beim Frühstück kannte man uns bereits Herr Morad ist einfach nur Mega Toll! Er wusste genau was wir vor einer Woche alles bestellten und kaum gesessen war der Tisch gefüllt mit den leckeren Sachen. 1001 Nacht ist nicht schöner als wenn sich Mitarbeiter wirklich freuen uns wiederzusehen! Dann die Dame die marokkanisch Pfannkuchen macht…einfach nur perfekt… Ich habe jeden Tag mindestens 4 davon gegessen. Wir möchten uns ganz herzlich bei allen dafür bedanken das wir einen schönen angenehmen Aufenthalt hatten. Vielen lieben Dank! Auch an das gesamte Personal
An der Rezeption wurden wir sehr herzlich empfangen. Wir sind bereits das zweite mal innerhalb in den 14 Tagen Gäste bei Savoy gewesen. Dieses mal wurden wir von Frau Safa an der Rezeption empfangen. Eine sehr reizende junge Lady. Höflich, freundlich, professionell und ein schönes Lächeln. Einfach nur klasse , Beim Frühstück kannte man uns bereits Herr Morad ist einfach nur Mega Toll! Er wusste genau was wir vor einer Woche alles bestellten und kaum gesessen war der Tisch gefüllt mit den leckeren Sachen. 1001 Nacht ist nicht schöner als wenn sich Mitarbeiter wirklich freuen uns wiederzusehen! Dann die Dame die marokkanisch Pfannkuchen macht…einfach nur perfekt… Ich habe jeden Tag mindestens 4 davon gegessen. Wir möchten uns ganz herzlich bei allen dafür bedanken das wir einen schönen angenehmen Aufenthalt hatten. Vielen lieben Dank! Auch an das gesamte Personal
4
Ricardo
2 de mar. de 2025
·
A estadia foi de 4 noites
Durante o checkin nos deram um upgrade de vista, porém nos colocaram em um quarto que ainda não tinham terminado a reforma, tinha cheiro forte de tinta e as tomadas e interruptores ainda não tinham tampas. Pedimos pra trocar pois minha esposa tem asma, e esse processo de troca demorou mais de 3h!
Durante o checkin nos deram um upgrade de vista, porém nos colocaram em um quarto que ainda não tinham terminado a reforma, tinha cheiro forte de tinta e as tomadas e interruptores ainda não tinham tampas. Pedimos pra trocar pois minha esposa tem asma, e esse processo de troca demorou mais de 3h!
4
Hafsah
5 de jul. de 2024
·
A estadia foi de 4 noites
The actual hotel is pretty decent to look at but it falls down in terms of customer service quite a bit. A lot of the basic amenities in the room were missing on our first night e.g toilet paper and slippers and shower gel we called down for them and this seemed to be a recurring thing every time our room was clean the cleaners would never stock up! I went down to the poolside and ordered 2 cafe lattes 4 times and it never arrived Mohammed the staff member with glasses who works outside next to the poolside promised us our drink was on the way 6 times! We waited over an hour before we just ended up leaving because it was was disgusting service the staff are always huddled chatting and laughing rather then paying attention which is a shame. I understand it's a waitressing job and can get quite boring which may need them to talk to each other but this dosent mean you ignore paying guests to indulge in your own conversations I took plenty of pictures of this happening numerous times but waiting in the scorching sun for a drink and not to get it really annoyed me. This extends to the inside services the lifts were drenched with water a few times with no warning which was quite dangerous. For the price you're better off going elsewhere the pool beds are reserved early in the morning and that's the case for the whole day overall comfortable beds but hospitality and basic amenities it lacks completely I wasn't happy when I left because of the service recieved from staff
The actual hotel is pretty decent to look at but it falls down in terms of customer service quite a bit. A lot of the basic amenities in the room were missing on our first night e.g toilet paper and slippers and shower gel we called down for them and this seemed to be a recurring thing every time our room was clean the cleaners would never stock up! I went down to the poolside and ordered 2 cafe lattes 4 times and it never arrived Mohammed the staff member with glasses who works outside next to the poolside promised us our drink was on the way 6 times! We waited over an hour before we just ended up leaving because it was was disgusting service the staff are always huddled chatting and laughing rather then paying attention which is a shame. I understand it's a waitressing job and can get quite boring which may need them to talk to each other but this dosent mean you ignore paying guests to indulge in your own conversations I took plenty of pictures of this happening numerous times but waiting in the scorching sun for a drink and not to get it really annoyed me. This extends to the inside services the lifts were drenched with water a few times with no warning which was quite dangerous. For the price you're better off going elsewhere the pool beds are reserved early in the morning and that's the case for the whole day overall comfortable beds but hospitality and basic amenities it lacks completely I wasn't happy when I left because of the service recieved from staff
2
Ashley
3 de set. de 2023
·
A estadia foi de 5 noites
Fatima (Guest relations)was fantastic. 5 star rating. Just started working here. Assim was very helpful. Door staff was friendly. Breakfast staff was nice. Room cleaners very good. Made my birthday special. Reception was terrible. I bought a pool view room. They downgraded me to the other side so was facing the garden. We complained and asked for a dinner meal voucher. We was told no. 30 minutes later, we was told the room I paid for I could have it. By that time we had unpacked and was not moving room. Management and reception staff this is not how you deal with clients. I fly to 20 countries a year, so I’m often in hotels. Then when we checked out, the reception argued about our late check out status when part of Expedia we had it and it was supposed to be on our booking. Then to be allowed to leave the hotel, they have to give you a card. Our we in a prison?! Also, whilst in the lobby. A Z list football team stands where I am then I was told to move so they could take a photo. There was staff members that did a good job but overall service was poor from front desk and management regarding what we was entitled to with Expedia benefits. My room was downgraded instead of upgraded so that and bad service from reception and management is the reason for the poor rating.
Fatima (Guest relations)was fantastic. 5 star rating. Just started working here. Assim was very helpful. Door staff was friendly. Breakfast staff was nice. Room cleaners very good. Made my birthday special. Reception was terrible. I bought a pool view room. They downgraded me to the other side so was facing the garden. We complained and asked for a dinner meal voucher. We was told no. 30 minutes later, we was told the room I paid for I could have it. By that time we had unpacked and was not moving room. Management and reception staff this is not how you deal with clients. I fly to 20 countries a year, so I’m often in hotels. Then when we checked out, the reception argued about our late check out status when part of Expedia we had it and it was supposed to be on our booking. Then to be allowed to leave the hotel, they have to give you a card. Our we in a prison?! Also, whilst in the lobby. A Z list football team stands where I am then I was told to move so they could take a photo. There was staff members that did a good job but overall service was poor from front desk and management regarding what we was entitled to with Expedia benefits. My room was downgraded instead of upgraded so that and bad service from reception and management is the reason for the poor rating.
2
Florent
4 de dez. de 2023
·
A estadia foi de 1 noite
Bad reservation system : BOTH our separate bookings were made past midnight (my collegue and myself) and after confirmation, it appeared BOTH were booked for the following night. At the front desk, we had to buy our nights again, and no refund were given by the hotel for the ones we lost. It was pretty clear we were not responsible for this post-midnight booking mess. But the hotel redused A refund for a night we didnt use. Honestly, we book at least 70 to 100 nights per year on hotel.com . This never happen, and obviously the issue could have been solved differently by both hotels.com, and the Savoy hotel, which i would have expected a way better service and compensation, Disappointing hotel. Otherwise, rooms are ok. Breakfast is great. Problem solving reaction from desk and booking team: as bad as it can be. Nope. I wont recommend going there for that matter.
Bad reservation system : BOTH our separate bookings were made past midnight (my collegue and myself) and after confirmation, it appeared BOTH were booked for the following night. At the front desk, we had to buy our nights again, and no refund were given by the hotel for the ones we lost. It was pretty clear we were not responsible for this post-midnight booking mess. But the hotel redused A refund for a night we didnt use. Honestly, we book at least 70 to 100 nights per year on hotel.com . This never happen, and obviously the issue could have been solved differently by both hotels.com, and the Savoy hotel, which i would have expected a way better service and compensation, Disappointing hotel. Otherwise, rooms are ok. Breakfast is great. Problem solving reaction from desk and booking team: as bad as it can be. Nope. I wont recommend going there for that matter.
10
David
29 de abr. de 2024
·
A estadia foi de 1 noite
Hotel staff are wonderful! Beware hotel car agency
Hotel staff are wonderful! Beware hotel car agency
8
Craig
27 de jul. de 2024
·
A estadia foi de 3 noites
The hotel is very well-located, and the pool and outside area is very nice. However, the front desk staff is terrible. Rude and with an attitude. We speak French and Moroccan Dereja so it’s not a cultural issue. The food was plain. The rooms are overpriced for what you get. We knew it was not La Moumania, but still… overpriced.
The hotel is very well-located, and the pool and outside area is very nice. However, the front desk staff is terrible. Rude and with an attitude. We speak French and Moroccan Dereja so it’s not a cultural issue. The food was plain. The rooms are overpriced for what you get. We knew it was not La Moumania, but still… overpriced.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Muito conveniente ao lado do Menara Mall, com restaurantes e lojas na porta; acesso fácil a pé à Medina e uma curta viagem para o aeroporto.
Avaliações dos hóspedes relacionadas
10
Rimsha
5 de jan. de 2025
·
A estadia foi de 4 noites
Staff were extremely helpful and the location was perfect! The hotel was worth the stay!
Staff were extremely helpful and the location was perfect! The hotel was worth the stay!
8
christopher
14 de jan. de 2025
·
A estadia foi de 3 noites
El hotel está en buena zona con un mini mall a un lado . Cerca del aeropuerto el desayuno está muy completo
El hotel está en buena zona con un mini mall a un lado . Cerca del aeropuerto el desayuno está muy completo
10
Robert
20 de jan. de 2025
·
A estadia foi de 1 noite
The perfect modern hotel 5 minutes from the airport! Large, modern rooms with comfortable beds. Highly recommend this hotel: midway between The Medina & RAK.
The perfect modern hotel 5 minutes from the airport! Large, modern rooms with comfortable beds. Highly recommend this hotel: midway between The Medina & RAK.
10
Phillip
4 de dez. de 2024
·
A estadia foi de 7 noites
Our stay at the Savoy Le Grand was terrific. The hotel is modern and clean, and our spacious and well-appointed room (King Room Prestige). It is a short taxi ride from the airport, and most attractions are within 30-40 minutes walking distance. There are some nice restaurants and cafes around the hotel, which is also attached to a shopping mall
Our stay at the Savoy Le Grand was terrific. The hotel is modern and clean, and our spacious and well-appointed room (King Room Prestige). It is a short taxi ride from the airport, and most attractions are within 30-40 minutes walking distance. There are some nice restaurants and cafes around the hotel, which is also attached to a shopping mall
10
Patrick
9 de nov. de 2024
·
A estadia foi de 1 noite
The welcome from staff was warm and helpful especially Ahmed. The hotel is in a great location only 15 mins walk from the Medina and la Mamounia and another 5 mins to the main square. There is a small mall next door to the hotel with a good selection of shops and cafes. You can get ice cream, crepes, breakfast, cakes etc. We had breakfast in one which was much cheaper than hotel which charges 300 Dh per person (£25 ish) however having said that the buffet has a great selection. The hotel has 3 pools. One indoor heated pool and two outside pools which are unheated and a bit too cold! One pool is quite lively with music whilst the other is quiet. We had the international buffet one night which had a great selection of food which was delicious. The room was clean and comfortable with tea making facilities and a fridge. All in all a great stay!
The welcome from staff was warm and helpful especially Ahmed. The hotel is in a great location only 15 mins walk from the Medina and la Mamounia and another 5 mins to the main square. There is a small mall next door to the hotel with a good selection of shops and cafes. You can get ice cream, crepes, breakfast, cakes etc. We had breakfast in one which was much cheaper than hotel which charges 300 Dh per person (£25 ish) however having said that the buffet has a great selection. The hotel has 3 pools. One indoor heated pool and two outside pools which are unheated and a bit too cold! One pool is quite lively with music whilst the other is quiet. We had the international buffet one night which had a great selection of food which was delicious. The room was clean and comfortable with tea making facilities and a fridge. All in all a great stay!
10
Mehak
28 de abr. de 2024
·
A estadia foi de 4 noites
Beautiful property, just how it looks in the pictures if not better! The rooms are large and well kitted! The customer service is really goo and the breakfast buffet is exquisite and definitely something to look forward to every morning! The location tops off this hotel beautifully as it is right next to a mall which has great dining options and is also walkable to some of the main tourist sites!
Beautiful property, just how it looks in the pictures if not better! The rooms are large and well kitted! The customer service is really goo and the breakfast buffet is exquisite and definitely something to look forward to every morning! The location tops off this hotel beautifully as it is right next to a mall which has great dining options and is also walkable to some of the main tourist sites!
8
Samih
13 de mai. de 2025
·
A estadia foi de 4 noites
Hôtel très bien situé à côté du Ménara mall Services au top / personnel souriant / petit déjeuner copieux Point négatif : Quelques vétustés. Porte des toilettes/douches mal réglée. Calcaire visible dans le coin bain à remou Rien de bien méchant néanmoins
Hôtel très bien situé à côté du Ménara mall Services au top / personnel souriant / petit déjeuner copieux Point négatif : Quelques vétustés. Porte des toilettes/douches mal réglée. Calcaire visible dans le coin bain à remou Rien de bien méchant néanmoins
10
Osama
5 de jan. de 2025
·
A estadia foi de 4 noites
Professional staff, great pool view, amd within walkable distance to the major old city attractions.
Professional staff, great pool view, amd within walkable distance to the major old city attractions.
8
Jaison
29 de jul. de 2024
·
A estadia foi de 3 noites
Conveniently located right next to Menara mall and easy access to the Medina.
Conveniently located right next to Menara mall and easy access to the Medina.
10
Gary
24 de fev. de 2024
·
A estadia foi de 4 noites
Great hotel located outside of Marrakesh but within walking distance of centre. Lovely pools and decor. Staff were always courteous.
Great hotel located outside of Marrakesh but within walking distance of centre. Lovely pools and decor. Staff were always courteous.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é amplamente elogiado pela variedade e qualidade, e alguns apreciaram os jantares no local. No entanto, a comida e as bebidas são consideradas caras ou sem graça por vários hóspedes, o serviço no bar pode ser brusco e o serviço de quarto ou o café da manhã pode ser, às vezes, lento.
Avaliações dos hóspedes relacionadas
8
Sukhdev
17 de jun. de 2024
·
A estadia foi de 7 noites
A great hotel in a good location. Breakfast waiter service was slow and not a 5 star service. Food was excellent. Huge swimming pool with plenty of cabannas and sunbeds . Our bathroom had a bad sewage smell which was slowly rectified. Would go back again .
A great hotel in a good location. Breakfast waiter service was slow and not a 5 star service. Food was excellent. Huge swimming pool with plenty of cabannas and sunbeds . Our bathroom had a bad sewage smell which was slowly rectified. Would go back again .
6
Rajesh
31 de mar. de 2025
·
A estadia foi de 4 noites
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
Hotel is in a great location ... central to many of the areas best restaurants and clubs. Walking distance to many key visiting attractions. Hotel staff overall are amazing however reception staff could do with some retraining on welcoming guests .. were moody and provided mis-leading info and when later questioned backtracked. As many reviews say, whilst the hotel has a modern look, the rooms are very very dated but comfortable. Negatives were both outdoor pools were not heated and hence water was freezing, they have a lovely indoor pool but who wants to be indoors on holiday ? The Spa which is used for marketing the hotel is NOT actually part of the hotel. You have no access in your perks and need to pay for it all, and staff at SPA again were miserable, so i used external spa's for my treatments which were superb. Breakfast is great / fresh and so much variety. Overall, so much potential but compared to other 5 star properties, this feels like a 3 1/2 star at best for key areas lacking attention. Didn't spoil overall trip but some improvements and this could be one of the best.
8
Hizma
6 de abr. de 2025
·
A estadia foi de 2 noites
An der Rezeption wurden wir sehr herzlich empfangen. Wir sind bereits das zweite mal innerhalb in den 14 Tagen Gäste bei Savoy gewesen. Dieses mal wurden wir von Frau Safa an der Rezeption empfangen. Eine sehr reizende junge Lady. Höflich, freundlich, professionell und ein schönes Lächeln. Einfach nur klasse , Beim Frühstück kannte man uns bereits Herr Morad ist einfach nur Mega Toll! Er wusste genau was wir vor einer Woche alles bestellten und kaum gesessen war der Tisch gefüllt mit den leckeren Sachen. 1001 Nacht ist nicht schöner als wenn sich Mitarbeiter wirklich freuen uns wiederzusehen! Dann die Dame die marokkanisch Pfannkuchen macht…einfach nur perfekt… Ich habe jeden Tag mindestens 4 davon gegessen. Wir möchten uns ganz herzlich bei allen dafür bedanken das wir einen schönen angenehmen Aufenthalt hatten. Vielen lieben Dank! Auch an das gesamte Personal
An der Rezeption wurden wir sehr herzlich empfangen. Wir sind bereits das zweite mal innerhalb in den 14 Tagen Gäste bei Savoy gewesen. Dieses mal wurden wir von Frau Safa an der Rezeption empfangen. Eine sehr reizende junge Lady. Höflich, freundlich, professionell und ein schönes Lächeln. Einfach nur klasse , Beim Frühstück kannte man uns bereits Herr Morad ist einfach nur Mega Toll! Er wusste genau was wir vor einer Woche alles bestellten und kaum gesessen war der Tisch gefüllt mit den leckeren Sachen. 1001 Nacht ist nicht schöner als wenn sich Mitarbeiter wirklich freuen uns wiederzusehen! Dann die Dame die marokkanisch Pfannkuchen macht…einfach nur perfekt… Ich habe jeden Tag mindestens 4 davon gegessen. Wir möchten uns ganz herzlich bei allen dafür bedanken das wir einen schönen angenehmen Aufenthalt hatten. Vielen lieben Dank! Auch an das gesamte Personal
10
Myrna
25 de jun. de 2024
·
A estadia foi de 2 noites
The stay was great, but the food was even better! Between the breakfast buffet and the staek we had, I fell in love!! I recommend this resort!
The stay was great, but the food was even better! Between the breakfast buffet and the staek we had, I fell in love!! I recommend this resort!
10
Aymen
8 de jan. de 2025
·
A estadia foi de 7 noites
Séjour passé lors de la première semaine de janvier dans l’excellent hôtel qu’est le Savoy. Tout était parfait : du buffet exceptionnel du petit-déjeuner (véritable coup de cœur du séjour), la chambre, les piscines (chauffées ou non), la salle de sport (Mr Jaouad toujours disponible pour donner des conseils) ou encore les différents bars et restaurants de l’hôtel. Un grand merci à tout le personnel de l’hôtel aussi : l’accueil et la réception, le personnel de ménage et l’équipe du petit-déjeuner (particulièrement Mr Azzedine ainsi que le serveur de thé, toujours attentionné) qui ont également contribué à rendre ce séjour parfait.
Séjour passé lors de la première semaine de janvier dans l’excellent hôtel qu’est le Savoy. Tout était parfait : du buffet exceptionnel du petit-déjeuner (véritable coup de cœur du séjour), la chambre, les piscines (chauffées ou non), la salle de sport (Mr Jaouad toujours disponible pour donner des conseils) ou encore les différents bars et restaurants de l’hôtel. Un grand merci à tout le personnel de l’hôtel aussi : l’accueil et la réception, le personnel de ménage et l’équipe du petit-déjeuner (particulièrement Mr Azzedine ainsi que le serveur de thé, toujours attentionné) qui ont également contribué à rendre ce séjour parfait.
8
betty
27 de nov. de 2023
·
A estadia foi de 2 noites
The pools were very nice, mall was convenient, breakfast was good. Bartender/ manager was rude as hell
The pools were very nice, mall was convenient, breakfast was good. Bartender/ manager was rude as hell
8
Reyadh
17 de jul. de 2024
·
A estadia foi de 4 noites
Hotel overall is nice but the service “room service very slow”
Hotel overall is nice but the service “room service very slow”
8
Christopher
12 de nov. de 2024
·
A estadia foi de 3 noites
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.
8
Craig
27 de jul. de 2024
·
A estadia foi de 3 noites
The hotel is very well-located, and the pool and outside area is very nice. However, the front desk staff is terrible. Rude and with an attitude. We speak French and Moroccan Dereja so it’s not a cultural issue. The food was plain. The rooms are overpriced for what you get. We knew it was not La Moumania, but still… overpriced.
The hotel is very well-located, and the pool and outside area is very nice. However, the front desk staff is terrible. Rude and with an attitude. We speak French and Moroccan Dereja so it’s not a cultural issue. The food was plain. The rooms are overpriced for what you get. We knew it was not La Moumania, but still… overpriced.
8
Carlos
27 de mar. de 2024
·
A estadia foi de 4 noites
Bebidas alcohólicas y cockteles de muy baja calidad y precio desmedido.
Bebidas alcohólicas y cockteles de muy baja calidad y precio desmedido.
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Políticas da propriedade
Check-in
Check-out
De 15:00 a 22:00
Antes das 12:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-04: 257.13196692414857USD
- 2026-11-05: 299.9731623669739USD
- 2026-11-06: 328.1705846629334USD
- 2026-11-07: 671.6670443286744USD
- 2026-11-08: 254.23569936578372USD
- 2026-11-09: 250.7972276576996USD
- 2026-11-10: 248.88349548805238USD
- 2026-11-11: 249.35586201831057USD
- 2026-11-12: 257.13196692414857USD
- 2026-11-13: 267.94825861885073USD
- 2026-11-14: 249.99781708296206USD
- 2026-11-15: 209.34895132138064USD
- 2026-11-16: 186.80796549290469USD
- 2026-11-17: 188.9639474398346USD
- 2026-11-18: 192.85200844918825USD
- 2026-11-19: 206.84171061996463USD
- 2026-11-20: 206.81747879708863USD
- 2026-11-21: 209.38528194282534USD
- 2026-11-22: 206.79324697421265USD
- 2026-11-23: 206.6963539084473USD
- 2026-11-24: 209.38528194282534USD
- 2026-11-25: 206.79324697421265USD
- 2026-11-26: 229.58859849140933USD
- 2026-11-27: 199.0534898026886USD
- 2026-11-28: 196.70370461135866USD
- 2026-11-29: 178.8380744555359USD
- 2026-11-30: 178.93496752130127USD
- 2026-12-01: 177.65107450486758USD
- 2026-12-02: 247.0060768269806USD
- 2026-12-03: 181.9509396001587USD
- 2026-12-04: 249.90094113006595USD
- 2026-12-05: 251.00212004138186USD
- 2026-12-06: 181.9509396001587USD
- 2026-12-07: 180.7397078266144USD
- 2026-12-08: 183.98579665844727USD
- 2026-12-09: 184.27649296861267USD
- 2026-12-10: 190.42954490209962USD
- 2026-12-11: 212.19903124560548USD
- 2026-12-12: 211.11037895458986USD
- 2026-12-13: 181.9509396001587USD
- 2026-12-14: 181.9509396001587USD
- 2026-12-15: 179.8631182115021USD
- 2026-12-16: 183.0652611950684USD
- 2026-12-17: 211.11037895458986USD
- 2026-12-18: 212.19903124560548USD
- 2026-12-19: 215.30820001046754USD
- 2026-12-20: 258.2584044304962USD
- 2026-12-21: 264.3145632982178USD
- 2026-12-22: 266.73702684530645USD
- 2026-12-23: 264.3145632982178USD
- 2026-12-24: 264.3145632982178USD
- 2026-12-25: 261.8920997511292USD
- 2026-12-26: 260.7028922403259USD
- 2026-12-27: 2262.819369475342USD
- 2026-12-28: 1597.0670119241945USD
- 2026-12-29: 2532.015207602051USD
- 2026-12-30: NO DATA
- 2026-12-31: 472.7308632447815USD
- 2027-01-01: 472.7308632447815USD
- 2027-01-02: 416.92952718463135USD
- 2027-01-03: 248.568567355011USD
- 2027-01-04: 194.64461573019412USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 16 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Lockers Available
Atividades
Piscina
Jardim
Karaoke
Piscina para crianças
Piscina interior
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Evening Entertainment
Pool (Indoor)
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Bar junto à piscina
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Cerca à volta da piscina
Wheelchair Accessible (Limited)
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito