Savana Hotel & Convention Malang

All my reviews are by the Rules & Regulations of Expedia. First the good....few employees are 5 STAR: 1) Miss Mayan from the Reception is nice, polite, helpful, speaks good English. 2) Miss Rara from the Reception is nice and polite. 3) Mr. Harry for the Cafe/Restaurant is nice, polite. Now, the not so good...lots of NOISE. I FELT UNSAFE. NO INTERNET for few HOURS. NO ELECTRICITY for few HOURS. I will NOT GO TO this HOTEL.

All my reviews are by the Rules & Regulations of Expedia. First the good....few employees are 5 STAR: 1) Miss Mayan from the Reception is nice, polite, helpful, speaks good English. 2) Miss Rara from the Reception is nice and polite. 3) Mr. Harry for the Cafe/Restaurant is nice, polite. Now to the REALITY...I truly suffered there. Extreme noise (day and night), was followed constantly by hotel employees. Only 1 or 2 speak English in the entire hotel. Most of the staff are very unfriendly. 1 of the hotel managers (I cannot mention his name due to Expedia Rules & Regulations) asked me questions that are illegal in USA, Canada & Europe. Quote: What is your religion? Why are you in this country? Why are you in this city? Purpose? Are you single? Married? Divorced? So so shocking... I felt very unsafe 24/7...wanted to leave/get a refund, same rude, disrespectful young manager said...quote: Sorry...NO REFUNDS. Will NEVER GO TO this HOTEL AGAIN...SHOULD BE 1 STAR MAXIMUM !!