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Hotel Hugo

429 US$

/ noche

Promedio para septiembre

Hotel Hugo - Image 1

Hotel Hugo - Habitación

Hotel Hugo - Habitación

Hotel Hugo - Baño

Hotel Hugo - Sala de fitness

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429 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hotel Hugo, los precios por noche son de 193 US$ de media en el mes más barato (enero) y de 429 US$ en el mes más caro (septiembre), según los últimos 12 meses.

Precio medio por noche en Hotel Hugo por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	193 US$
febrero	196 US$
marzo	225 US$
abril	320 US$
mayo	351 US$
junio	429 US$
julio	333 US$
agosto	248 US$
septiembre	429 US$
octubre	422 US$
noviembre	319 US$
diciembre	417 US$

Más caro: septiembre (aprox. 429 US$)

Más barato: enero (aprox. 193 US$)

Acerca de esta propiedad

Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza en la azotea donde sentarte a contemplar el paisaje. Otros servicios de este hotel inc...

Servicios

Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Tienes también una terraza en la azotea donde sentarte a contemplar el paisaje. Otros servicios de este hotel incluyen servicios de conserjería, servicio de cuidado infantil (de pago) y acceso a un gimnasio cercano con descuento.

Servicios empresariales

Tendrás check-out exprés, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Nueva York? En este hotel tienes a tu disposición 46 metros cuadrados de espacio con zona para conferencias y una sala de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.

Comida

Felix Roasting Co., un restaurante especializado en cocina americana, ofrece deliciosos menús para almorzar, cenar o tomar un brunch, aunque el alojamiento también cuenta con una cafetería y un servicio de habitaciones con horario limitado. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 3 bares con salón. Se ofrece un desayuno continental todos los días de 07:00 a 13:00 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 122 habitaciones con decoraciones diferentes, equipadas con minibar y televisión de pantalla plana. Las camas cuentan con colchones con una capa de acolchado adicional y sábanas de algodón egipcio para descansar plácidamente. Para los momentos de ocio, tienes una por cable. El baño privado con ducha está provisto de cabezal de ducha tipo lluvia y artículos de higiene personal de diseño.

Ubicación

Hotel Hugo se encuentra en Manhattan (Nueva York), a 4 min a pie de Parque Hudson River y a 14 min de Parque Washington Square. Además, este hotel para familias se encuentra a 1,6 km de Museo Whitney de Arte Estadounidense y a 2,2 km de The High Line Park (parque).

Qué hay cerca

Parque Hudson River(0.2 millas)
Universidad de Nueva York(0.6 millas)
Parque Washington Square(0.7 millas)
Quinta Avenida(0.9 millas)
Museo Whitney de Arte Estadounidense(1 millas)
Torre de la Libertad(1 millas)
Puente de Manhattan(1 millas)
Puente de Brooklyn(1.1 millas)
Complejo de edificios Brookfield Place(1.2 millas)
The High Line Park (parque)(1.3 millas)
Parque de Union Square(1.3 millas)
Wall Street(1.4 millas)
South Street Seaport(1.4 millas)
Muelles de Chelsea(1.4 millas)
Bolsa de Nueva York(1.5 millas)
Aeropuerto LaGuardia (LGA)(11.5 millas)
Aeropuerto Internacional Newark Liberty (EWR)(12.9 millas)
Teterboro, NJ (TEB)(14.2 millas)
Aeropuerto Internacional de John F. Kennedy (JFK)(29.1 millas)
Linden, NJ (LDJ)(20.7 millas)

Aparcamiento
Restaurante
Guardería infantil/Niñera
Servicio de habitaciones
Mostrador turístico
Servicio de tintorería

Ubicación

525 Greenwich Street, Hudson Square, Nueva York, Nueva York (y alrededores), Nueva York, Estados Unidos

Parque Hudson River (0.2 millas)

Universidad de Nueva York (0.6 millas)

Parque Washington Square (0.7 millas)

Quinta Avenida (0.9 millas)

Museo Whitney de Arte Estadounidense (1 millas)

Torre de la Libertad (1 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

8

Muy bueno

Basado en 1003 comentarios verificados

¿Quién se queda aquí?

Trabajo

25%

Pareja

38%

Familia

18%

Grupo

13%

Solo/a

4%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Hotel Hugo, los viajeros elogian la ubicación tranquila y accesible en la zona de Hudson, con impresionantes vistas desde la terraza en la azotea, aunque las opiniones sobre las habitaciones y el servicio son variadas, destacando su tamaño compacto, el mantenimiento algo anticuado en algunas áreas y problemas ocasionales con el aire acondicionado, la fontanería y la capacidad de respuesta del personal.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Opiniones de los huéspedes

En Hotel Hugo, los viajeros elogian la ubicación tranquila y accesible en la zona de Hudson, con impresionantes vistas desde la terraza en la azotea, aunque las opiniones sobre las habitaciones y el servicio son variadas, destacando su tamaño compacto, el mantenimiento algo anticuado en algunas áreas y problemas ocasionales con el aire acondicionado, la fontanería y la capacidad de respuesta del personal.

Muchos huéspedes destacan a un personal amable y servicial y a habitaciones generalmente limpias, con algunas habitaciones en pisos superiores que ofrecen vistas al río Hudson. Las desventajas recurrentes incluyen el acceso restringido a la terraza durante eventos privados, ascensores concurridos en horas punta, una tarifa diaria por las instalaciones y un servicio de limpieza o mantenimiento inconsistente que provoca problemas como duchas defectuosas, aire acondicionado débil y un aislamiento acústico deficiente. Espere una estancia boutique con estilo y animada en una zona excelente, pero consulte el calendario de eventos y los detalles de la habitación si la tranquilidad, las vistas o los servicios son prioritarios.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los bares en la azotea ofrecen vistas destacadas de la ciudad y el río, pero el acceso a veces es limitado por eventos privados y pueden provocar aglomeraciones en los ascensores. Las instalaciones son, por lo demás, modestas: un gimnasio muy pequeño, aparcamiento de pago cerca y una tarifa diaria por las instalaciones.

Reseñas de huéspedes relacionadas

8

nunzio

3 mar 2024

·

Se alojó 3 noches

poor recepition area. It isn't quiet during the weekend due to the bar located on top. The elevator usage by their customers should be limited to only one elevator so you don't share the service with drunk people.

poor recepition area. It isn't quiet during the weekend due to the bar located on top. The elevator usage by their customers should be limited to only one elevator so you don't share the service with drunk people.

8

Roberto

23 jul 2025

·

Se alojó 3 noches

Great value and location. Busy rooftop venues make elevators crowded and slow.

Great value and location. Busy rooftop venues make elevators crowded and slow.

8

Dorothy

8 mar 2024

·

Se alojó 1 noche

Loved the rooftop area. Room was small but very comfortable and well decorated. Check in staff was just okay. Gym was tiny with only one treadmill.

Loved the rooftop area. Room was small but very comfortable and well decorated. Check in staff was just okay. Gym was tiny with only one treadmill.

4

Jessica

22 oct 2024

·

Se alojó 1 noche

Great location. Hotel, below average. Parking is outdoors, 5 blocks away from the hotel. $50 per day - this includes the hotel discount. Indoor parking around the area is cheaper. We paid for courtyard view. We had 0 view. We were on the 2nd floor and it felt like we were in a dungeon.

Great location. Hotel, below average. Parking is outdoors, 5 blocks away from the hotel. $50 per day - this includes the hotel discount. Indoor parking around the area is cheaper. We paid for courtyard view. We had 0 view. We were on the 2nd floor and it felt like we were in a dungeon.

10

Gilberto

6 nov 2024

·

Se alojó 4 noches

This property is strategically located near tons of must visit areas. A quick walk to the train station. Staff was very friendly and helpful. Roof top offers great views of the city.

This property is strategically located near tons of must visit areas. A quick walk to the train station. Staff was very friendly and helpful. Roof top offers great views of the city.

6

Jessica

7 nov 2023

·

Se alojó 3 noches

We chose Hotel Hugo out of five different options. In the end, our decision was based on the fact that they had a beautiful rooftop bar. We were there for three nights and were not able to visit the rooftop at all. The first night it was closed for no apparent reason, the second for a private event and the third was for weather reasons (it was about 65 degrees and completely clear when we were told that). I understand that the bar is under separate ownership but hotel guests include accommodations like this in their decision on where to stay. As such, they should be informed if the facilities will not be available for use. Other than the unavailability of the rooftop, the facility was attractive, comfortable and a good location. No complaints at all other than missing out on the beautiful rooftop bar.

We chose Hotel Hugo out of five different options. In the end, our decision was based on the fact that they had a beautiful rooftop bar. We were there for three nights and were not able to visit the rooftop at all. The first night it was closed for no apparent reason, the second for a private event and the third was for weather reasons (it was about 65 degrees and completely clear when we were told that). I understand that the bar is under separate ownership but hotel guests include accommodations like this in their decision on where to stay. As such, they should be informed if the facilities will not be available for use. Other than the unavailability of the rooftop, the facility was attractive, comfortable and a good location. No complaints at all other than missing out on the beautiful rooftop bar.

8

Keith

27 may 2023

·

Se alojó 2 noches

This is a nice hotel that is located in a quiet neighborhood. The subway stop is a relatively short walk from the hotel. If you are driving, the parking garage is located 0.5 miles from the hotel and will cost you. The hotel offers to validate for a discount but it is not much of a discount.

This is a nice hotel that is located in a quiet neighborhood. The subway stop is a relatively short walk from the hotel. If you are driving, the parking garage is located 0.5 miles from the hotel and will cost you. The hotel offers to validate for a discount but it is not much of a discount.

8

Araddies

10 jul 2023

·

Se alojó 2 noches

Overall experience was good but somewhat disappointing. We were unable to enjoy the areas of the rooftop, both the Bar Hugo, and Azul on the Roof, as both nights we stayed they had private events. Sadly both of these were the things that made us choose this hotel in the first place, and we were unable to enjoy them as we expected. I feel that knowing in advance that these areas had reservations during our stay, would have been ideal, as we could have made the decisions to book or look for a different hotel. Additionally, there was not very good service or communication from the staff in these areas. Front desk was not welcoming or friendly. Overall an okay stay at this hotel.

Overall experience was good but somewhat disappointing. We were unable to enjoy the areas of the rooftop, both the Bar Hugo, and Azul on the Roof, as both nights we stayed they had private events. Sadly both of these were the things that made us choose this hotel in the first place, and we were unable to enjoy them as we expected. I feel that knowing in advance that these areas had reservations during our stay, would have been ideal, as we could have made the decisions to book or look for a different hotel. Additionally, there was not very good service or communication from the staff in these areas. Front desk was not welcoming or friendly. Overall an okay stay at this hotel.

4

Richard

20 mar 2025

·

Se alojó 5 noches

On top of half the things in my room not working. They charge you $40 facility fee per night. I guess it's in the fine print. When I asked what it was they said it was for the complimentary water, Wi-Fi and printer you can use behind the front desk. It's not complimentary if they're charging $40 a day, especially for something I'm not using!

On top of half the things in my room not working. They charge you $40 facility fee per night. I guess it's in the fine print. When I asked what it was they said it was for the complimentary water, Wi-Fi and printer you can use behind the front desk. It's not complimentary if they're charging $40 a day, especially for something I'm not using!

2

Elyse

24 nov 2023

·

Se alojó 1 noche

Just be careful of staying here. Almost all of the photos of the property are of the rooftop but during our stay the rooftop was booked for private events and hotel guests weren’t permitted. The hotel took no accountability for this and said that the roof is not operated by the hotel. It’s just strange they would have so many pictures marketing the roof and then tell guests they have no control of access.

Just be careful of staying here. Almost all of the photos of the property are of the rooftop but during our stay the rooftop was booked for private events and hotel guests weren’t permitted. The hotel took no accountability for this and said that the roof is not operated by the hotel. It’s just strange they would have so many pictures marketing the roof and then tell guests they have no control of access.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchas reseñas mencionan habitaciones limpias y áreas comunes ordenadas, pero la limpieza y el servicio de habitaciones son inconsistentes. Varios huéspedes notaron un servicio que se omitió o llegó tarde, ropa de cama manchada o desgastada, baños o alfombras sucios y, en algunos casos, plagas u olores persistentes.

Reseñas de huéspedes relacionadas

10

Kate

26 sept 2025

·

Se alojó 1 noche

Quiet and clean

Quiet and clean

6

Sean

27 sept 2024

·

Se alojó 1 noche

Our hot water didn’t work properly either cold or scalding. Our shampoo and body wash pumps didn’t work and were locked so we couldn’t get it out. We asked if we could have them fixed twice but they never did. We also had to ask to have the included housekeeping done as they just never came. Overall, the room seemed like it wasn’t clean glass ring still there when we arrived. It felt like it was still dirty.

Our hot water didn’t work properly either cold or scalding. Our shampoo and body wash pumps didn’t work and were locked so we couldn’t get it out. We asked if we could have them fixed twice but they never did. We also had to ask to have the included housekeeping done as they just never came. Overall, the room seemed like it wasn’t clean glass ring still there when we arrived. It felt like it was still dirty.

4

Michael

8 ago 2024

·

Se alojó 3 noches

The staff was friendly, but overall I would not stay at this hotel again. Our room was really beat up - all the sconces shades were broken off, so it was just bare light bulbs. The blinds were broken with the broken strings hanging down. Our towels had holes in them 1 of the days, the other days the towels all had stains on them. Two days the cleaning staff took all our towels and forgot to give us new towels, so we had to call the front desk to get additional towels. Overall, a pretty bad experience especially given the hotel is a 4-star hotel.

The staff was friendly, but overall I would not stay at this hotel again. Our room was really beat up - all the sconces shades were broken off, so it was just bare light bulbs. The blinds were broken with the broken strings hanging down. Our towels had holes in them 1 of the days, the other days the towels all had stains on them. Two days the cleaning staff took all our towels and forgot to give us new towels, so we had to call the front desk to get additional towels. Overall, a pretty bad experience especially given the hotel is a 4-star hotel.

4

George

31 oct 2024

·

Stayed one night. Dark, tiny room with a large window with a view of an exterior wall. AC didn’t work. Toilet seat was broken. Fridge didn’t work. Carpets are dirty throughout the building. 20 minutes in line to check in while one of the two clerks behind the desk did literally nothing. $400 for the room, $40 for “amenities” and $10 for a warm bottle of water from the desk. The room was quiet. Mediocre breakfast. Concierge got us a cab when we left but gave the driver the wrong name so we had to pull our stuff out of the cab and go looking for the concierge to tell the driver to take us. Amateurish and overpriced. Beware.

Stayed one night. Dark, tiny room with a large window with a view of an exterior wall. AC didn’t work. Toilet seat was broken. Fridge didn’t work. Carpets are dirty throughout the building. 20 minutes in line to check in while one of the two clerks behind the desk did literally nothing. $400 for the room, $40 for “amenities” and $10 for a warm bottle of water from the desk. The room was quiet. Mediocre breakfast. Concierge got us a cab when we left but gave the driver the wrong name so we had to pull our stuff out of the cab and go looking for the concierge to tell the driver to take us. Amateurish and overpriced. Beware.

10

Amy

16 nov 2024

·

Se alojó 1 noche

Great experience! The staff were all very friendly and helpful. The room and bathroom were clean and nicely decorated. We stayed jn a deluxe double and there was ample space for two adults. The location is terrific- walked all over the place and close subway access, too. Don’t miss the rooftop for spectacular views- great drinks and service, too!

Great experience! The staff were all very friendly and helpful. The room and bathroom were clean and nicely decorated. We stayed jn a deluxe double and there was ample space for two adults. The location is terrific- walked all over the place and close subway access, too. Don’t miss the rooftop for spectacular views- great drinks and service, too!

10

David

5 dic 2024

·

Se alojó 3 noches

Clean. Room was small, but that is typical for the location. Well organized so that size was not too limiting. Everything worked, and the cleaning staff did a good job every day.

Clean. Room was small, but that is typical for the location. Well organized so that size was not too limiting. Everything worked, and the cleaning staff did a good job every day.

10

Shanna

26 feb 2024

·

Se alojó 1 noche

Beautiful property. Quiet. Clean rooms. Great amenities

Beautiful property. Quiet. Clean rooms. Great amenities

4

Jeremy

4 nov 2024

·

Se alojó 3 noches

A huge disappointment. We had stayed at the Hugo before Covid but the standard of the hotel has fallen dramatically. The hotel needs to be refurbished - all areas are shabby from the lift which looks like it should be used only for goods to the rooms where the cabinetry is delaminating. To make this worse, our room was not cleaned at all on two days out of three until we complained - even then the "cleaning" was cursory and no clean towels, coffee cups or refills were provided (until we called down to reception) We will not revisit I'm afaraid

A huge disappointment. We had stayed at the Hugo before Covid but the standard of the hotel has fallen dramatically. The hotel needs to be refurbished - all areas are shabby from the lift which looks like it should be used only for goods to the rooms where the cabinetry is delaminating. To make this worse, our room was not cleaned at all on two days out of three until we complained - even then the "cleaning" was cursory and no clean towels, coffee cups or refills were provided (until we called down to reception) We will not revisit I'm afaraid

4

Christopher

7 sept 2025

·

Se alojó 2 noches

The hotel was very run down. Flooring in the room was coming up, and the A/C was not working. Long black hair was on the floor in the bathroom. It was just over all not a clean or good stay experience. We tried to change rooms but the manger said there were no more rooms, and we could not change to another hotel due to full occupancy in near by hotels. The manager offer a refund, but during check out, they changed and said they could not accommodate our request. Only could offer refund to the resort fee, which was not alot, but that as yet to be refunded. The photos on their website is not a real representation of the rooms or view. I would spend alittle more money and stay somewhere else, don't say at this hotel.

The hotel was very run down. Flooring in the room was coming up, and the A/C was not working. Long black hair was on the floor in the bathroom. It was just over all not a clean or good stay experience. We tried to change rooms but the manger said there were no more rooms, and we could not change to another hotel due to full occupancy in near by hotels. The manager offer a refund, but during check out, they changed and said they could not accommodate our request. Only could offer refund to the resort fee, which was not alot, but that as yet to be refunded. The photos on their website is not a real representation of the rooms or view. I would spend alittle more money and stay somewhere else, don't say at this hotel.

2

Carla

28 ago 2024

·

Se alojó 4 noches

Bed had bugs in it and management brushed it off since they’re “near the water”. Soap bottles didn’t work as the pump is over used and not replaced. Window was full of caked on dust. Sun shade had blood splatter or God knows what on it. Pillows were all different sizes and shapes and awkward stuffing wrapped in random sheets, same for the bedding overall. And on the last night the safe just stopped working with valuables locked inside. Took management 2 hours to figure out how to get it open. Place felt very humid and just dirty. In my 10 years being a Platinum member I’ve never had a property tell me they couldn’t honor one benefit, until Hugo. After all of this they comped the resort fees $100 and offered breakfast (no thanks, keep it). Christopher, the “Director of Operations” was totally unphased that any of these things occurred and told us most of them were normal in fact. As a director he was highly unprofessional and extremely condescending highlighting that this property is not only unsanitary but very poorly managed. I’m filing a claim with American Express due to the bed bugs.

Bed had bugs in it and management brushed it off since they’re “near the water”. Soap bottles didn’t work as the pump is over used and not replaced. Window was full of caked on dust. Sun shade had blood splatter or God knows what on it. Pillows were all different sizes and shapes and awkward stuffing wrapped in random sheets, same for the bedding overall. And on the last night the safe just stopped working with valuables locked inside. Took management 2 hours to figure out how to get it open. Place felt very humid and just dirty. In my 10 years being a Platinum member I’ve never had a property tell me they couldn’t honor one benefit, until Hugo. After all of this they comped the resort fees $100 and offered breakfast (no thanks, keep it). Christopher, the “Director of Operations” was totally unphased that any of these things occurred and told us most of them were normal in fact. As a director he was highly unprofessional and extremely condescending highlighting that this property is not only unsanitary but very poorly managed. I’m filing a claim with American Express due to the bed bugs.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente compactas con espacio de almacenamiento limitado, aunque algunas son espaciosas para los estándares de Nueva York. Las vistas varían mucho (vistas al río Hudson en los pisos superiores frente a paredes o patios en los pisos inferiores), y algunos huéspedes informaron accesorios anticuados, transmisión de ruido y un aire acondicionado o cortinas opacas caprichosos.

Reseñas de huéspedes relacionadas

8

William

17 oct 2025

·

Se alojó 4 noches

Convenient location a couple of blocks walk from Soho, Greenwich Village and subway to the rest of Manhattan. Very friendly and helpful staff. Complementary coffee round the clock. Lovely view of Jersey over the Hudson from higher rooms. Rooftop bar and restaurant very smart. Rooms and communal areas slightly tired but clean and good value for the area.

Convenient location a couple of blocks walk from Soho, Greenwich Village and subway to the rest of Manhattan. Very friendly and helpful staff. Complementary coffee round the clock. Lovely view of Jersey over the Hudson from higher rooms. Rooftop bar and restaurant very smart. Rooms and communal areas slightly tired but clean and good value for the area.

6

valerie

11 sept 2023

·

Se alojó 5 noches

King waiting for the elevator, bad blackout in the room, bottle of water in the room only the first day, bad internet

King waiting for the elevator, bad blackout in the room, bottle of water in the room only the first day, bad internet

4

Patrick

10 nov 2025

·

Se alojó 3 noches

I specifically selected a room based based upon the images on their website saying that the room had a view. It did not! We were on the third floor looking directly into the UPS building. The shower head didn't work and it was extremely noisy. When i complained they said they can arrange another room the next day. The second room was in the fifth floor and looked into a courtyard of another apartment building. Shower worked but the sink would not drain! If you advertise rooms with a view you have to deliver and Hotel Hugo did not!

I specifically selected a room based based upon the images on their website saying that the room had a view. It did not! We were on the third floor looking directly into the UPS building. The shower head didn't work and it was extremely noisy. When i complained they said they can arrange another room the next day. The second room was in the fifth floor and looked into a courtyard of another apartment building. Shower worked but the sink would not drain! If you advertise rooms with a view you have to deliver and Hotel Hugo did not!

10

Chelsea

17 ene 2024

·

Se alojó 5 noches

Lovely hotel in a quiet and safe area of New York. Very helpful staff and nice cafe downstairs for breakfast/lunch or dinner. The rooftop bar is amazing for views and cocktails/small bites. Highly recommend. Rooms are spacious for New York, and we had a lovely view of the river and NJ skyline. Also had a complimentary umbrella to borrow in the room which was helpful when it rained! The only negatives I can think of are that the air conditioning is quite old and noisy (bring earplugs if you’re a light sleeper), and I didn’t think the hotel was very eco friendly. They changed the towels every day (even if we left them hung up and not on the floor). I think the hotel needs to do more to be more eco friendly in this regard. Also they supply small bottles of water, these should be bigger to minimise plastic waste, or just have a water station in the lobby or on each floor. Overall a very nice stay in a great area of New York and close to the subway, would stay again.

Lovely hotel in a quiet and safe area of New York. Very helpful staff and nice cafe downstairs for breakfast/lunch or dinner. The rooftop bar is amazing for views and cocktails/small bites. Highly recommend. Rooms are spacious for New York, and we had a lovely view of the river and NJ skyline. Also had a complimentary umbrella to borrow in the room which was helpful when it rained! The only negatives I can think of are that the air conditioning is quite old and noisy (bring earplugs if you’re a light sleeper), and I didn’t think the hotel was very eco friendly. They changed the towels every day (even if we left them hung up and not on the floor). I think the hotel needs to do more to be more eco friendly in this regard. Also they supply small bottles of water, these should be bigger to minimise plastic waste, or just have a water station in the lobby or on each floor. Overall a very nice stay in a great area of New York and close to the subway, would stay again.

8

Meagan

18 jul 2025

·

Se alojó 3 noches

Hotel Hugo was decent. I would stay here again, but nothing amazing. When I first went into the room it had a bit of a funky smell, so I sprayed some perfume around to help. The outlets didn’t work in some areas, the TV sound wouldn’t work, and the ceiling in the bathroom was in rough shape. Other than that, it was fine. Good room size, convenient location for me, felt safe, etc.

Hotel Hugo was decent. I would stay here again, but nothing amazing. When I first went into the room it had a bit of a funky smell, so I sprayed some perfume around to help. The outlets didn’t work in some areas, the TV sound wouldn’t work, and the ceiling in the bathroom was in rough shape. Other than that, it was fine. Good room size, convenient location for me, felt safe, etc.

4

Jessica

22 oct 2024

·

Se alojó 1 noche

Great location. Hotel, below average. Parking is outdoors, 5 blocks away from the hotel. $50 per day - this includes the hotel discount. Indoor parking around the area is cheaper. We paid for courtyard view. We had 0 view. We were on the 2nd floor and it felt like we were in a dungeon.

Great location. Hotel, below average. Parking is outdoors, 5 blocks away from the hotel. $50 per day - this includes the hotel discount. Indoor parking around the area is cheaper. We paid for courtyard view. We had 0 view. We were on the 2nd floor and it felt like we were in a dungeon.

8

Cynthia

9 ago 2025

·

Se alojó 2 noches

The hotel was fine - not great, but fine. Very young clients for the most part. Rooms quite small, but perfectly efficient. The thing that makes this property really good is the staff and service. They are extremely helpful, cheerful and kind. Can’t say enough good about them. Great Soho neighborhood - parking within two blocks - plenty of dining options.

The hotel was fine - not great, but fine. Very young clients for the most part. Rooms quite small, but perfectly efficient. The thing that makes this property really good is the staff and service. They are extremely helpful, cheerful and kind. Can’t say enough good about them. Great Soho neighborhood - parking within two blocks - plenty of dining options.

6

Sarah

4 dic 2024

·

Se alojó 3 noches

A lot of outlets didn’t work. It was 30 degrees outside upon my arrival and yet the air conditioning was on in my room. No blackout curtains on the windows. Overall meh.

A lot of outlets didn’t work. It was 30 degrees outside upon my arrival and yet the air conditioning was on in my room. No blackout curtains on the windows. Overall meh.

8

Berta

21 jun 2025

·

Se alojó 2 noches

Friendly staff, comfortable bed and pillow, clean, great location, walkable neighborhood with great restaurants, 40 min ride to LGA, free coffee and cold brew in cafe downstairs. Walls are thin, you hear conversations in rooms next door and in hallway. So if you are a light sleeper this is not the place for you.

Friendly staff, comfortable bed and pillow, clean, great location, walkable neighborhood with great restaurants, 40 min ride to LGA, free coffee and cold brew in cafe downstairs. Walls are thin, you hear conversations in rooms next door and in hallway. So if you are a light sleeper this is not the place for you.

8

Jose

25 nov 2024

·

Se alojó 3 noches

Rooms were very small, and not enough space to put clothes. Hotel and service very nice

Rooms were very small, and not enough space to put clothes. Hotel and service very nice

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes elogian al amable y servicial equipo de recepción e ingeniería, y varios señalan un registro de entrada sin problemas y una solución de problemas útil. Otros mencionan interacciones indiferentes o groseras y respuestas lentas, un seguimiento inconsistente de las solicitudes o promesas y contratiempos ocasionales en el registro de entrada y el café o bar.

Reseñas de huéspedes relacionadas

10

Melissa

24 mar 2025

·

Se alojó 1 noche

Fast easy check in. Complimentary coffee/iced tea Clean

Fast easy check in. Complimentary coffee/iced tea Clean

4

Devynn

10 abr 2025

·

Se alojó 3 noches

Terrible customer service everytime we asked for something simple we got eyes rolled and attitude asking for an extra mini water and another day a first aid kit looking for a bandaid for a foot bloody injury and they were trying to gatekeep bandaids. Asked for extra waters to be sent up and she gave me attitude and never sent them up ever. Terrible smell in the lobby the first two days it was horrid.

Terrible customer service everytime we asked for something simple we got eyes rolled and attitude asking for an extra mini water and another day a first aid kit looking for a bandaid for a foot bloody injury and they were trying to gatekeep bandaids. Asked for extra waters to be sent up and she gave me attitude and never sent them up ever. Terrible smell in the lobby the first two days it was horrid.

10

Steven

4 dic 2024

·

Se alojó 3 noches

Brianna and Austin saved the day helping me secure a small area for a critical meeting on short notice. Staff and environment was top notch. Happy hour at Bar Hugo was a great way to start our nights my wife and I will be back to stay in the future I'm sure.

Brianna and Austin saved the day helping me secure a small area for a critical meeting on short notice. Staff and environment was top notch. Happy hour at Bar Hugo was a great way to start our nights my wife and I will be back to stay in the future I'm sure.

2

Walid

24 jul 2025

·

Se alojó 4 noches

I am writing to express my deep disappointment with our recent stay at your hotel. Upon arrival, we were shocked to find the room in unacceptable condition — it was dirty, the sink and phone were not functioning, and the so-called fridge wasn’t working either. We immediately reported these issues to the front desk, and while the reception staff initially promised to waive our resort fees for the inconvenience, only two nights were removed upon checkout — despite the problems persisting throughout our stay. This was not only misleading but also reflects very poorly on your customer service. Overall, this experience was far below what we expected, and we left extremely dissatisfied. I hope you take this feedback seriously and take the necessary steps to improve both your facilities and your service.

I am writing to express my deep disappointment with our recent stay at your hotel. Upon arrival, we were shocked to find the room in unacceptable condition — it was dirty, the sink and phone were not functioning, and the so-called fridge wasn’t working either. We immediately reported these issues to the front desk, and while the reception staff initially promised to waive our resort fees for the inconvenience, only two nights were removed upon checkout — despite the problems persisting throughout our stay. This was not only misleading but also reflects very poorly on your customer service. Overall, this experience was far below what we expected, and we left extremely dissatisfied. I hope you take this feedback seriously and take the necessary steps to improve both your facilities and your service.

10

Lauren

29 mar 2025

·

Se alojó 3 noches

The room was well appointed and a great size, especially for Manhattan. The staff was friendly and helped us settle in early in early, just in time for our babies second nap, making our lives much easier. Reasonable subway connectivity and a short walk to lots of restaurants and things.

The room was well appointed and a great size, especially for Manhattan. The staff was friendly and helped us settle in early in early, just in time for our babies second nap, making our lives much easier. Reasonable subway connectivity and a short walk to lots of restaurants and things.

8

Sheena

8 sept 2025

·

Se alojó 4 noches

The hotel is in a great location and overall very nice. The service lets it down because the staff are at best disinterested ( reception) and sometimes rude ( coffee shop). The roof top bar is also a bit of a negative because unless you pre book ( which you have to know) you cannot get a table and the constant arrival of non hotel guests means that you can be waiting 10 minutes to get an elevator up to your room

The hotel is in a great location and overall very nice. The service lets it down because the staff are at best disinterested ( reception) and sometimes rude ( coffee shop). The roof top bar is also a bit of a negative because unless you pre book ( which you have to know) you cannot get a table and the constant arrival of non hotel guests means that you can be waiting 10 minutes to get an elevator up to your room

8

Shira

23 mar 2025

·

Se alojó 1 noche

Overall the hotel is nice. I really enjoyed the rooftop bar. The cashier downstairs in the restaurant serving breakfast needs to work on his attitude and patience with guest. He’s rude and I don’t believe he is aware.

Overall the hotel is nice. I really enjoyed the rooftop bar. The cashier downstairs in the restaurant serving breakfast needs to work on his attitude and patience with guest. He’s rude and I don’t believe he is aware.

8

Nicole

21 jul 2024

·

Se alojó 4 noches

Our stay was good, overall hotel was good but the housekeeping staff left our room open after cleaning. We arrived back to the hotel around midnight and just pushed our door open. Aside from that it was good but luckily nothing happened when our room was not locked

Our stay was good, overall hotel was good but the housekeeping staff left our room open after cleaning. We arrived back to the hotel around midnight and just pushed our door open. Aside from that it was good but luckily nothing happened when our room was not locked

2

Alex

17 jul 2024

·

Se alojó 2 noches

room not ready, almost 2 hours past guaranteed 3 pm check in

room not ready, almost 2 hours past guaranteed 3 pm check in

10

Patricia

30 mar 2025

·

Se alojó 1 noche

Great service!

Great service!

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Ubicación

Ampliamente elogiado por su ubicación tranquila y accesible cerca del río Hudson y un corto paseo a SoHo, Greenwich o West Village, y conexiones de metro. Algunos encontraron menos opciones cercanas o caminatas más largas hasta el transporte público, pero a la mayoría les gustó la zona.

Reseñas de huéspedes relacionadas

8

William

17 oct 2025

·

Se alojó 4 noches

Convenient location a couple of blocks walk from Soho, Greenwich Village and subway to the rest of Manhattan. Very friendly and helpful staff. Complementary coffee round the clock. Lovely view of Jersey over the Hudson from higher rooms. Rooftop bar and restaurant very smart. Rooms and communal areas slightly tired but clean and good value for the area.

Convenient location a couple of blocks walk from Soho, Greenwich Village and subway to the rest of Manhattan. Very friendly and helpful staff. Complementary coffee round the clock. Lovely view of Jersey over the Hudson from higher rooms. Rooftop bar and restaurant very smart. Rooms and communal areas slightly tired but clean and good value for the area.

10

Jeffrey

6 jul 2025

·

Se alojó 3 noches

Nice hotel in a great location close to restaurants, cafes and bars. The staff were also very friendly and helpful. Highly recommended!

Nice hotel in a great location close to restaurants, cafes and bars. The staff were also very friendly and helpful. Highly recommended!

10

Leonard

18 jun 2025

·

Se alojó 1 noche

It is well priced in a great area

It is well priced in a great area

8

Courtney

13 abr 2025

·

Se alojó 2 noches

10/10 location

10/10 location

8

Mehdi

12 abr 2025

·

Se alojó 1 noche

Location

Location

10

Janet

3 jun 2025

·

Se alojó 4 noches

Great location. Would stay again.

Great location. Would stay again.

10

kimberly

15 mar 2023

·

Se alojó 2 noches

LOVED Hotel Hugo!!!! Excellent location, quiet neighborhood Street in Soho yet close to the Highline and a little island. Spacious room with lovely view of the river. Friendly staff and cool vibe.

LOVED Hotel Hugo!!!! Excellent location, quiet neighborhood Street in Soho yet close to the Highline and a little island. Spacious room with lovely view of the river. Friendly staff and cool vibe.

10

Kevin

25 jun 2023

·

Se alojó 3 noches

Great location--close to the Hudson waterfront and the SoHo neighborhood; nice, clean room; rooftop bar is stunning; and the coffee shop on the first floor is quite good. Definitely would stay here again.

Great location--close to the Hudson waterfront and the SoHo neighborhood; nice, clean room; rooftop bar is stunning; and the coffee shop on the first floor is quite good. Definitely would stay here again.

10

Gilberto

6 nov 2024

·

Se alojó 4 noches

This property is strategically located near tons of must visit areas. A quick walk to the train station. Staff was very friendly and helpful. Roof top offers great views of the city.

This property is strategically located near tons of must visit areas. A quick walk to the train station. Staff was very friendly and helpful. Roof top offers great views of the city.

10

Jason

1 ago 2025

·

Se alojó 5 noches

Excellent value for price! Great location.

Excellent value for price! Great location.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Los bares en la azotea son muy apreciados por sus bebidas y vistas, pero el acceso puede estar limitado por eventos privados y pueden estar concurridos. El café en el vestíbulo sirve un buen café y un desayuno decente para muchos, aunque algunos informan una comida mediocre o un servicio brusco.

Reseñas de huéspedes relacionadas

8

nunzio

3 mar 2024

·

Se alojó 3 noches

poor recepition area. It isn't quiet during the weekend due to the bar located on top. The elevator usage by their customers should be limited to only one elevator so you don't share the service with drunk people.

poor recepition area. It isn't quiet during the weekend due to the bar located on top. The elevator usage by their customers should be limited to only one elevator so you don't share the service with drunk people.

10

Jennifer

29 ago 2024

·

Se alojó 4 noches

New facility, clean, up to date fixture, nice staff. Rooftop bar

New facility, clean, up to date fixture, nice staff. Rooftop bar

10

Kaitlyn

5 jul 2024

·

Se alojó 1 noche

The staff was very nice and accommodating. The rooftop bar was incredible with an amazing view, and that is coming from a lifelong New Yorker. The hotel was very clean and aesthetically pleasing. We stayed in the King room and it was spacious for a NYC hotel room, in my opinion. For anyone who’s never traveled to NYC, hotel rooms tend to be tiny, but the layout of this hotel made it easy to get around. Breakfast at the cafe in the morning was delicious, too! Coffee was included with the price of our room.

The staff was very nice and accommodating. The rooftop bar was incredible with an amazing view, and that is coming from a lifelong New Yorker. The hotel was very clean and aesthetically pleasing. We stayed in the King room and it was spacious for a NYC hotel room, in my opinion. For anyone who’s never traveled to NYC, hotel rooms tend to be tiny, but the layout of this hotel made it easy to get around. Breakfast at the cafe in the morning was delicious, too! Coffee was included with the price of our room.

8

Shira

23 mar 2025

·

Se alojó 1 noche

Overall the hotel is nice. I really enjoyed the rooftop bar. The cashier downstairs in the restaurant serving breakfast needs to work on his attitude and patience with guest. He’s rude and I don’t believe he is aware.

Overall the hotel is nice. I really enjoyed the rooftop bar. The cashier downstairs in the restaurant serving breakfast needs to work on his attitude and patience with guest. He’s rude and I don’t believe he is aware.

8

Zulema

19 oct 2023

·

Se alojó 2 noches

Restaurant and Bar closed too early

Restaurant and Bar closed too early

10

Amy

16 nov 2024

·

Se alojó 1 noche

Great experience! The staff were all very friendly and helpful. The room and bathroom were clean and nicely decorated. We stayed jn a deluxe double and there was ample space for two adults. The location is terrific- walked all over the place and close subway access, too. Don’t miss the rooftop for spectacular views- great drinks and service, too!

Great experience! The staff were all very friendly and helpful. The room and bathroom were clean and nicely decorated. We stayed jn a deluxe double and there was ample space for two adults. The location is terrific- walked all over the place and close subway access, too. Don’t miss the rooftop for spectacular views- great drinks and service, too!

6

Jessica

7 nov 2023

·

Se alojó 3 noches

We chose Hotel Hugo out of five different options. In the end, our decision was based on the fact that they had a beautiful rooftop bar. We were there for three nights and were not able to visit the rooftop at all. The first night it was closed for no apparent reason, the second for a private event and the third was for weather reasons (it was about 65 degrees and completely clear when we were told that). I understand that the bar is under separate ownership but hotel guests include accommodations like this in their decision on where to stay. As such, they should be informed if the facilities will not be available for use. Other than the unavailability of the rooftop, the facility was attractive, comfortable and a good location. No complaints at all other than missing out on the beautiful rooftop bar.

We chose Hotel Hugo out of five different options. In the end, our decision was based on the fact that they had a beautiful rooftop bar. We were there for three nights and were not able to visit the rooftop at all. The first night it was closed for no apparent reason, the second for a private event and the third was for weather reasons (it was about 65 degrees and completely clear when we were told that). I understand that the bar is under separate ownership but hotel guests include accommodations like this in their decision on where to stay. As such, they should be informed if the facilities will not be available for use. Other than the unavailability of the rooftop, the facility was attractive, comfortable and a good location. No complaints at all other than missing out on the beautiful rooftop bar.

10

Mohammed

6 abr 2024

·

Se alojó 3 noches

Superb hotel in SOHO district of NY. Great accomodations. Rooftop bar had a nice view of skyline while enjoying a night cap, the restaurant offered a nice menu between breakfast and dinner, and the room was very posh. Definitely great spot for business travelers and/or families to stop in while visiting NY.

Superb hotel in SOHO district of NY. Great accomodations. Rooftop bar had a nice view of skyline while enjoying a night cap, the restaurant offered a nice menu between breakfast and dinner, and the room was very posh. Definitely great spot for business travelers and/or families to stop in while visiting NY.

10

Natasha

11 sept 2024

·

Se alojó 4 noches

Cute, clean and great area near shopping and great bars and restaurants yet still quiet. Incredible rooftop views!

Cute, clean and great area near shopping and great bars and restaurants yet still quiet. Incredible rooftop views!

8

Araddies

10 jul 2023

·

Se alojó 2 noches

Overall experience was good but somewhat disappointing. We were unable to enjoy the areas of the rooftop, both the Bar Hugo, and Azul on the Roof, as both nights we stayed they had private events. Sadly both of these were the things that made us choose this hotel in the first place, and we were unable to enjoy them as we expected. I feel that knowing in advance that these areas had reservations during our stay, would have been ideal, as we could have made the decisions to book or look for a different hotel. Additionally, there was not very good service or communication from the staff in these areas. Front desk was not welcoming or friendly. Overall an okay stay at this hotel.

Overall experience was good but somewhat disappointing. We were unable to enjoy the areas of the rooftop, both the Bar Hugo, and Azul on the Roof, as both nights we stayed they had private events. Sadly both of these were the things that made us choose this hotel in the first place, and we were unable to enjoy them as we expected. I feel that knowing in advance that these areas had reservations during our stay, would have been ideal, as we could have made the decisions to book or look for a different hotel. Additionally, there was not very good service or communication from the staff in these areas. Front desk was not welcoming or friendly. Overall an okay stay at this hotel.

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10

Alba

15 abr 2026

·

Se alojó 4 noches

No me dieron el VIP

No me dieron el VIP

10

juan enrique

3 dic 2025

·

Se alojó 5 noches

Muy bien

Muy bien

8

Veronica

2 dic 2025

·

Se alojó 6 noches

Habitación limpia

Habitación limpia

10

Fernanda

28 oct 2025

·

Se alojó 4 noches

Habitación limpia y acogedora | Gran ubicación | El personal muy amable y servicial.

Habitación limpia y acogedora | Gran ubicación | El personal muy amable y servicial.

6

LUIS DE ABIEGA

5 sept 2025

·

Se alojó 3 noches

No vale lo que cobran! Elevador malo Ubicación regular

No vale lo que cobran! Elevador malo Ubicación regular

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $1072	15 $1154	16 $1112	17 $505	18 $401	19 $470
20 $323	21 $618	22 $1176	23 $900	24 $602	25 $523	26 $531
27 $308	28	29	30

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva para organizar el registro de entrada. Si tienes previsto llegar después de las 15:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes recibirán un correo electrónico 72 horas antes de su llegada con las instrucciones para el registro de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 21 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.

Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 5 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
El aparcamiento tiene un límite de altura.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.

Desayuno continental: entre 18.00 y 26.00 USD por persona (precio aproximado)
Aparcamiento: 55 USD por día
Mascotas: 50.00 USD por alojamiento, por estancia
No se cobran tasas por los animales de servicio
El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.