Quality Inn York

Staff was extremely rude. I arrived few hours before checking and asked to used the restroom. The response I got was they had no public restroom. I explained I was going to be a guest and waiting to check in in a few hours and even then they denied. Once I got the room the furnace was extremely loud making difficult to have a good sleep. Not the greatest place.

Everything was fine.

There was a smoke smell when we walked in and was unpleasant.

Staff was very unorganized, did not get the room we booked,

Both Managers didn't offer to dry my clothes or even apologize after learning that thier coin dryer wasn't working. Asked for a couple of trash bags for wet clothes and he asked for my room number to charge me for them. Politely told him about dryer and showed him what was wrong. He didn't care and was like getting all defensive. Told the day manager about it- same result. Place is overpriced, mattresses are cheap, hot tub is joke, and I doubt they will fix the dryer.