Arena by the Beach

Went with 2 friends and payed for the double couch bed. The room was dirty (blood stains on the couch, scratches on the bed,etc.). Staff was unpleasant even rude at times. Apparently they don't give any sets of spare linen and the front desk closes at 11 so me and my friend had to sleep without any pillows or blankets. Absolutely terrible experience if you want something on the beach there are plenty of better places in the area than this dump.

my last night in Israel was finished watching the sunset from my balcony at Arena by the Beach. beautiful sea-front location with spacious, well furnished suite. the staff were friendly and helpful even though it was a little busy at check in. unfortunately I wasn't able to stay for the breakfast but I had a wonderful evening and a much-needed rest. thank you so much for the hospitality! - this is the review I would have written if the devastating events that are currently unfolding had not occurred. my heart is broken to see what is happening right now in Israel and my prayers are with you and your families. the love and warmth and friendliness I was shown on my trip is in stark contrast to the horror of these terror attacks.

The staff was amazing! So kind and very helpful

We had bugs in our room. Desk service was rude. Absolutely Terrible. STAY AWAY!!!

The pool was nice. But it closed at 6:00 pm - sunset was at 7:40. And it did not open untill 11:00 am which was checkout. We arrived at 2:35 pm. Met a person at the deak who told us that check in was at 3:00 pm - which was true. She told us that our reservation was for two nights. That was incorrect- it was for one night. She barked at us to sit down as check in is at 3:00. At 3:10 we knocked on the door. She said a room is not ready and promptly left as her shift was done. Someone else came and had to start over. A room was not avaliable until 4:00 pm. No compensation was offered or given for the delay. The breakfast was bare. The food choice was quite limited. Someone was making what seem to be omelets - but had no fillings ie cheese, mushrooms, onions etc. so he was making egg rings in iul. Everything else was premade. They did not have regular coffee - just instant and through a machine. The air conditioning in the room did work well. The room was quite dated. There was no service, bellhop, concierge etc.