Homewood Suites Atlanta Airport North

Convenient airport shuttle and helpful staff.

The young lady that checked us in and the ladies that serve the breakfasts this weekend were all very sweet and chatty, friendly. very comfortable indoor pool and enclosed patio, gym, and of course the suites are nice. Full appointed kitchen and good size bathroom. Just what we needed. Thank you.

The entire staff was awesome! Personable, hospitable and very accomdating! And you can tell it was genuine, that is what distinguishes the staff here from other establishments. Close to the airport and they have a shuttle that not only takes you to and from the airport, but to any store in a few mile radius! I thought that was the coolest thing ever! My wife loved how comfy the bed was and the convenience of having a full fridge, microwave and stovetop, which we used to make a meal or two. Would highly recommend if visiting the A!

I visited to close out spring break with grandkids. Not what I expected for the name Hilton. The pool was indoors and small. The water was murky one day and the next day it was so full of chlorine it burned yours eyes upon entering the room. Room size was great Staff was great Breakfast was really great Furniture beds cabinets out of date ,could really use upgrade Price for rooms was good. Location was close to food, Im a local so it was good for my family.

The room was a great value and quite nice. The staff were helpful, pleasant and efficient. The evening shuttle driver, Dedric (Mr D) was so much fun and took great care of our transportation need from the airport as well as to and from a nearby restaurant.

The only complaint I have with this hotel was that the pool was abnormally cold, as well as the pool room itself. My son couldn't enjoy the pool because it was too cold. Also at the end of the night we went to pull the sofa bed out and it was broke, no blankets or sheets and the mattress was filthy. Told the lady at the front desk and she could care less however, she did offer us fresh covers and linens. In a pinch, I would stay again.

I booked the family suite. It was very spacious but the water pressure in one of the bathrooms kept going in and out. The pool was closed and we were looking forward to that. The entire facility needs a major renovation. The mattress in the sleeper sofa was stained/dirty. We couldn’t even use it. The breakfast was good.

Staff was very helpful. We booked a one bedroom suite, but there was a maintenance issue with that room. We were given 2 studio suites at no additional charge. The property is undergoing renovations. Our suites were nicely updated. The elevator is located down a long hallway and around the corner from checkin, so it’s inconvenient. There is only 1 elevator and there was a wait.

There was a problem between Expedia and Homewood Suites which caused a big delay on check in. Issue was resolved within about 30 minutes. Room is fine. I called before booking to ask if pool would be open, was told it would be. However pool is being refurbished and is closed. My teenagers are disappointed.

The free shuttle service was the best amenity

Room was not clean and had roaches. The bathroom had empty body wash and lotion bottles in the shower nothing was stocked. We booked a room with a tub do to to having small kids and needed up with a handicap shower that wet the whole bathroom floor and my daughter slipped and fell and hit her head on the floor because it was so slippery. I don’t think that would be good for someone that was actually handicapped. Only thing that was good was the airport shuttle but it was a van and had limited space for our family and bags.

The location was convenient. The property was clean and quiet.

Our room was roach infested and roaches were crawling all over my child’s things. They had to move us to a different room.

I’ve been staying here for years however, the hotel is starting to get ran down. The beds are terrible. There is sunk in and hard. The room wasn’t cleaned properly. There was still people‘s old dirty towels in the room on the back of the door in the bathroom and hanging up on the shower curtain so means that they did not wash the shower curtain. The fridge and kitchen were OK. The living room was OK. I just think what renovations they will be better.

The hotel is very clean. The breakfast did not offer as much as I expected, but what was offered was very good. The bed is comfortable. This will definitely serve its purpose while I am here.

Dirty staff was nice. Just the room could’ve been better kept

Room was not the cleanest (grease stains on the headboard, trash in the couch cushions) and one of the elevators was out of order

Box spring had exposed stains , black mold under soap holder in bathroom, shampoo and body wash bottle provided were empty. Entire hotel smelled like marijuana. Not to mention they gave me the wrong room Number so my key card didn’t work. They come up 10 minutes later after we had to wait in hall unlocks door and let’s us in. Makes up some lie the door battery not working but will get us. New key card . There was liquor on the table with personal items and money and trash visible upon opening the door . He acted like that was normal and walked off and lest us in that room . We walk around confused and upon further inspection realized someone was actually already staying in that room and their clothes and shoes were in there . We were mortified. We had to walk back in the hall and call front desk and wait again for our correct room. I like the hotel layout . Nice size to rooms but need some serious deep cleaning. Staff was very nice and mistakes happen, but this was a big one.

This don’t hold enough character for what I want to type.. This location lacks customer service and cleanliness, the curtains hung off the wall and the lamp was broken, grease stains on the door and moldy refrigerator and bathroom ceiling. The General Manager LaKasha Taylor doesn’t care about your concerns. Not one time did she acknowledge us at the counter. The second room was on the same poor level but not as bad -reeked of mildew and room phone broken. This hotel need major renovations. From the elevators to the hallways. These rooms need new furniture and appliances badly. Pool closed. The couches are so worn out and sits low to the floor. Overall, I didn’t have the best experience at your hotel and I won’t recommend it to anyone.

Stay away! Absolutely horrendous hotel. Our room was dirty, floor sticky, missing shower curtain, none of the lamps or tv’s worked. No blankets for the beds, no sheets for pull out. Pool was in embarrassing condition and out of order. We asked for another room expecting a big improvement and it was more of the same. The staff admitted the hotel was in rough shape and they were doing all they could to keep it going but dear god it was dreadful. Never, ever again. We begged for a refund and got nothing. Buyer beware!!

The room was large and spacious, we actually had 2 bedrooms and a pull out couch with was good for our family of 7. However, the pull out couch had dirty sheets and a dirty towel on it. And, we were told that the pool (in the pictures) was closed. That is why we booked the place so that our kids could take a dip in the pool and when we go there, they said the pool was closed. The couch was well worn but the beds were comfortable.

It is a very nice room My kids were excited to have the pull out couch and watch tv but there were no linens or sheets or pillows for the pull out bed. Then they were very disappointed that the remote didn’t work and no one seemed to care enough to solve that problem.

The young lady that checked us in and the ladies that serve the breakfasts this weekend were all very sweet and chatty, friendly. very comfortable indoor pool and enclosed patio, gym, and of course the suites are nice. Full appointed kitchen and good size bathroom. Just what we needed. Thank you.

Outside and lobby was fine and clean. Desk help was very nice. Room was not so good. Furniture was old, no sheet on pull out mattress. It was cleaned but everything was old. Door looked like it had been attempted to be broken into. It would not very secure.

Love the rooms

The front desk was wonderful! From Friday to Sunday, all 3 young ladies had superb customer service. The room was clean and the beds were comfortable! But!!!!! The tvs did not work! The breaker box kept kicking the tvs off and we finally figured out that both the one in the room/LR could not be on at the same time! Then we could not use any of the outlets in the room at one point, we had to charge the phones in the living room area so maybe it’s something going on electrically in the room I’m not sure. The only other thing that I hate to say, because I was treated very nicely, but those sleeper sofas need to go to the dumpster immediately.

Close to airport. No charge for parking! Building and rooms a bit dated, but overall spacious and comfortable. Pillows super uncomfortable!

Seems fine. First night was decent. Had to ask for more pillows as it says sleeps eight, but really only slept 6. Otherwise was great. We booked our return night because our was nice, but more issues. 3 lights were burned out and we couldn't turn them on. The sink outside the bathroom did not allow to change the water temperature because it was loose, although you could change it if it was off. 1 remote for 2 TVs, but did not work. The pull out couch did not have sheets or blanket available in the room, so had to ask. Also more pillows, because the same as above. Loved the blackout windows, decent breakfast but waffles would be nice! Probably would stay again. Nice staff and responsive.

I want to start by saying the front desk staff was amazing. So what I am about to say does not involve them, they were the best part of our stay. Queen beds were hard and uncomfortable. Pull out bed was nasty, we had to cover it with multiple blankets before letting out kid use it. Even then, it was in such disrepair there is no way an adult, let alone two could sleep on it. Bathroom was clean, main beds felt clean. The first room we had smelled horribly of cigarette smoke, even though its suppose to be smoke free. Despite location, it was very quiet. For the value i would return again. However, if they dont start teplacing furniture, the place will only get worse.

This hotel was quite disappointing. We requested a crib and despite asking multiple times, the crib was never provided. The front desk associate told me that he was the only person working and was "short-staffed" and this was the cause of the delay for the crib (which never arrived). In addition, the beds were clearly old, lumpy, way too soft, and kind of squeaky. The sofa bed was inclined at a pretty steep angle, so my head kept hitting the top of the bed frame. The air conditioning didn\'t work in one of our rooms, so it was really hot. The hotel shuttle for this hotel never arrived at the airport, so we ended up hitching a ride with another hotel\'s shuttle (whose driver graciously dropped us off). Overall, this hotel needs more staff and a serious upgrade.

Very poor overall Check-in - was greeted and the. Told to wait a minute. Left at front desk for 5 minutes whilst staff member went into back room. 10 minutes later she re-emerged with no explanation for the delay. Given room key and told room 601. Went to 601 to be greeted with an open door and staff member inside mending something. That is the only reason we went in that room. Only on leaving the room to get backs from the car did we realise we had been told wrong room number. Digital key was for room 604. Good job we checked before shutting our belongings in a room that wasn’t ours!!! Floor 6 had been renovated so was relatively new but still looked the same as the rest of the hotel. Not much of a renovation!! Housekeeping and maintenance staff were forever hovering around riding the lifts - almost like they were avoiding work! Greeted on one journey in the lift with maintenance staff laying on a table they were moving floors!!! Breakfast was extremely poor with a very limited choice. Breakfast was guarded closely by a member of staff to make sure food was not removed from the area. Who was gonna take that anyway??? Generally not a good impression and will NOT be stopping here again.

Courteous staff upon arrival at the hotel. Immediate recognition of being a Hilton Honors Member.

Staff is always courteous and polite. Each employee properly addresses each guest with respect.

The staff is always courteous, friendly, and polite. Timberly, Marlon, and Felicia always ensure that I’m well-taken care of during my stays.

Great staff

Check-in was smooth the gentleman at the counter was very professional and accommodating. When we were settling into our room the tv in the living area wasn't working, one call to the front desk within minutes someone was there to check it out. The room was clean, there was five of us so we needed more towels, washcloths, bedding and pillows. That was a easy fix, just a visit to the front desk took care of that. Nice variety of hot/cold breakfast items. Free parking, the location was very convenient to where we were competing. Lots of restaurants and stores close by. Overall it was a good stay!! I would stay again and I would recommend to others

Stayed here twice and he always felt Relaxed and at home. Friendly staff and quick and easy check in.

The best part of this experience was the front desk staff! She was wonderful and really made a difference in our experience. Kathryn Templeton

Staff was OUTSTANDING!

Every aspect of the stay was excellent! Amazing staff who went out of their way to assist me, and others, I noticed. I wish I could remember the names of who assisted me but they were amazing people & hotel professionals and made my stay that much better.

It was close to the airport

Great hotel by the airport

The hotel is situated near the airport and a couple of popular restaurants and bars.

The staff was very courteous and the location is convenient when you gotta catch an early flight out of ATL

The breakfast was good. The staff was nice.Parking was adequate.It was located right by the espressway.There was a few restaurants within walking distance.We would stay again if in the area

The location was convenient. The property was clean and quiet.

Close to airport and great for our overnight stay!

Close to airport. No charge for parking! Building and rooms a bit dated, but overall spacious and comfortable. Pillows super uncomfortable!

Hotel was good and convenient for traveling into downtown Atlanta for festivities.

I’m very happy with my stay. I booked the King Suite. Room was clean and spacious, bed was an awesome sleep. The only thing I found unsatisfactory was the shower which showed some either dirt or signs of mold thankfully I brought shower shoes. Parking lot was safe and secure. I returned after a late evening to parking lot security who wouldn’t let me in without checking my credentials which I really appreciated because the surrounding area is a little shaky and busy so I felt safe to park my rental car there. Staff was friendly. Convenient location to the airport. I would definitely stay here again. Thank you for a great stay.

Amazing breakfast

Very poor overall Check-in - was greeted and the. Told to wait a minute. Left at front desk for 5 minutes whilst staff member went into back room. 10 minutes later she re-emerged with no explanation for the delay. Given room key and told room 601. Went to 601 to be greeted with an open door and staff member inside mending something. That is the only reason we went in that room. Only on leaving the room to get backs from the car did we realise we had been told wrong room number. Digital key was for room 604. Good job we checked before shutting our belongings in a room that wasn’t ours!!! Floor 6 had been renovated so was relatively new but still looked the same as the rest of the hotel. Not much of a renovation!! Housekeeping and maintenance staff were forever hovering around riding the lifts - almost like they were avoiding work! Greeted on one journey in the lift with maintenance staff laying on a table they were moving floors!!! Breakfast was extremely poor with a very limited choice. Breakfast was guarded closely by a member of staff to make sure food was not removed from the area. Who was gonna take that anyway??? Generally not a good impression and will NOT be stopping here again.

The sofa sleeper was broken in our room so the staff quickly changed us to a different room just next door so changing rooms was easy. I really appreciated the kind staff. The pool is small. It was clean and the kids had a great time playing together in the indoor pool. The breakfast is mid, like most free breakfast at hotels. I wish they had had fresh fruit while we were.

Run down and dirty. Breakfast was nasty.

This is a good hotel to stay near the airport. Clean, convenient. Good breakfast in the morning. I was staying in a suite and it was very spacious. When I asked for bedsheets they promptly sent it to us to the room without delay.. Loved this property

Very nice hôtel! Great breakfast I recommand

Overall our stay was decent. The staff at the front desk was incredibly helpful and friendly. We had a party of six and needed to use the pullout bed from the couch, however the hotel did not have extra pillows so two had to sleep with no pillows. The cleanliness of the room was lacking upon our arrival. The quality of breakfast was wonderful. The friendliness of staff and quality of breakfast made this a decent stay.

The breakfast was good, the lobby looked nice

The hotel is very clean. The breakfast did not offer as much as I expected, but what was offered was very good. The bed is comfortable. This will definitely serve its purpose while I am here.

Nancy & Timberly are amazing front desk agents. The staff was so friendly & accommodating. Best tasting breakfast buffet. Shuttle bus driver was courteous & loaded our bags. Overall we had a great experience.