Holiday Inn Lexington - Hamburg by IHG

Me gusto todo

Stayed here for daughters UK graduation weekend. The shower only had hot/warm water the morning of 5/9 and was cold on 5/10. We switched rooms hoping that the water issue would change. It was still ice cold on 5/11. We also didn't realize there was no continental breakfast that we've always had when staying at any other Holiday Inn. Were told at the front desk on 5/9 that if we had paid for breakfast. we would have received tickets for it when we checked in. When I made the reservation, I don't recall being given the option to include breakfast.

Comfortable room and very convenient location. Easy & pleasant check in.

Only problem was water in shower and sink was luke warm. I really wanted a hot shower after driving all day and it was barely warm. No i didn’t report it because i was tired and didn’t feel good so i just went to bed.

Stayed for 5 days - did not have hot water during the stay. Pool was closed for maintenance the entire time. Limited room service - did not replace towels or in room coffee pods. On a positive note - the front desk was always willing to help. But the hot water and pool situation was just out of their control.