Globales Castillo de Ayud

Good for overnight stay . Easy parking & near town centre Corridos etc a bit tried,Room & bed come y Hotel does need bit of t l c. Staff very good.

I stayed here in a period of heavy rain in a room on the 6th floor. Water started coming in through the roof. As you can see from the photo there was a hole. There was one at the other side too. This was around 2245. I reported it to reception who said that maintenance had gone home. 20 minutes later the receptionist arrived with towels to put down. I heard her go to other rooms too with a similar problem. There was also chewing gum left loose on the floor, mould around the bath and shower screen and the bathroom smelt mouldy. My reservation didn't include breakfast but at checkin I was not offered it either.

Reception service on arrival could have been better...one guest being dealt with ahead of me who then went to get something from his car or somewhere. No communication with me or "sorry please bear with me". Nothing. This guest\'s wife then comes back in and it takes 10 minutes to deal with her before i am dealt with. No apology or even \'sorry for the wait\'. Pretty poor. Room was ok but was told that it has an adjoining door to another room and that \'if i keep it closed, the other guests can\'t get in!\' Very reassuring! Keycard operated door had a weird way of locking - if you weren\'t careful it wasn\'t secure. Decor in the Hallway was peeling off the wall and carpet was marked quite badly. Positives: Very good spread at breakfast. Good shower in pretty clean room with large fridge ( always a bonus). Location is great: 5 minutes to train station; 5 minutes to town; 10 minutes to the old town. Very good value for money just a couple of little things let it down...

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The bed wasn’t made, dust balls everywhere, towel bar didn’t heat, no shampoo etc, but the employees were very nice.