Name: Dear Hotel Madrid
Address: Gran Via, Madri, Comunidade de Madri, ES
Price range: US$ 171–US$ 854 per night
Rating: 8.63

Opinião dos hóspedes

O Hotel Madrid oferece uma base central na Gran Vía, com acesso direto ao metrô e proximidade imediata a teatros, lojas e os principais pontos turísticos, tornando-se uma opção fácil e conveniente para quem explora a cidade.

As avaliações elogiam o atendimento atencioso e a limpeza geral, embora alguns hóspedes tenham relatado problemas com o serviço de limpeza, poeira ou odores. Os quartos são geralmente confortáveis, com boas camas, chuveiros potentes e vistas agradáveis; no entanto, o tamanho varia, os andares mais baixos podem sofrer com o barulho da rua e, ocasionalmente, são mencionadas questões de manutenção ou limitações do ar condicionado dependendo da estação. As instalações giram em torno do terraço panorâmico; a piscina pequena ou fechada no inverno, a disponibilidade limitada de café/ferro no quarto, o custo extra pelo gelo e o café da manhã com vista do último andar podem ser caros ou exigir reserva. Espere uma estadia central e animada com alguns compromissos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O bar no terraço recebe elogios pelas vistas, com uma piscina pequena que pode estar fechada ou sem aquecimento no inverno. As instalações, de outro modo, parecem limitadas: há bebedouros convenientes, mas café/chá ou ferros no quarto são raros e o gelo pode ter um custo adicional.

Avaliações dos hóspedes relacionadas

8

Brea

8 de set. de 2025

·

Hospedou-se por 2 noites

Property is in a great location. Staff was great, we checked in late at night. Misleading about amenities like coffee and snacks (all in vending machines, not free.) No staff at the bar by the pool from 12:00-14:00 while we were visiting. We were placed in a room on the first floor and it was extremely noisy & bright being so close to the street.

6

John

3 de jun. de 2025

·

Hospedou-se por 6 noites

The staff and house keeping were excellent. It is centrally located so street noise is to expected. However it was excessive. Sirens through the night every ten to fifteen minutes all night long. Partying on the street with yelling and carrying on 70% of the time. Difficult to sleep through the night. I have never been in a hotel anywhere that you have to pay 10 euros for a bucket of ice for your drinks in the room. They did have a water distillery on every floor which was a positive. Metro at your doorstep was also a positive. The front desk staff were very attentive and helpful and they spoke English which is big positive. Rooftop pool was out of order which was a disappointment but the bar on the roof offered a nice panoramic city view but limited seating.

8

Didier

11 de out. de 2025

·

Hospedou-se por 4 noites

Hotel central tres bien placé au pied du metro plaza de espana Tres bon déjeuner buffet avec tres belle vue au dernier étage Piscine tres petite Pas de corner disponible en chambre / cafe , thé non disponible Bien insonorisé

8

Heribert

25 de ago. de 2025

·

Hospedou-se por 7 noites

Pretty good area, perfect breakfast, rooftop Pool, very friendly service

8

Ilona

13 de abr. de 2025

·

Hospedou-se por 3 noites

Auf jeder Etage stehen wasserspender ! Die Terrasse mit kleiner Bar ist traumhaft- Super Aussicht und fairer preis Wir bekamen ein Upgrade auf ein Zimmer mit Balkon. Das zimmer war sauber und geräumig. Würde wieder kommen

10

Jennifer

31 de ago. de 2024

·

Hospedou-se por 3 noites

Good stay overall. Parking was difficult and off site and no where to leave luggage. Otherwise once inside, very comfortable

8

deepak

7 de dez. de 2022

·

Hospedou-se por 19.329 noites

Good hotel but I wish they had the pool heated in winter

10

Michael

13 de mai. de 2023

·

Hospedou-se por 5 noites

Roof top pool and view

10

Holly

14 de set. de 2025

·

Hospedou-se por 4 noites

Lovely hotel, easy to walm to most of the areas in madrid and right next to the metro, which made getting around and to and from the airport really easy, rooftop bar great with lovely views, especially at sunset, pool more for a quick dip and those who want to instagram their experience than for proper swimming but nice to cool off. Staff really welcoming and friendly. Breakfast also good, and with again lovely views.

6

Lauren

28 de set. de 2024

·

Hospedou-se por 8 noites

I chose this hotel for the rooftop views and pool and the views were spectacular! The location was also perfect, right beside a metro station and very close to another. Lots to see and do in the area on foot. Overall the hotel doesn’t have much to offer, a very small outdated lobby, very old washrooms for public use and no other communal areas. The room was nice and I had a good view but it wasn’t very clean. There was lots of dust and dirt around the room and it seemed it had been tidied but not properly cleaned.

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Limpeza

Muitos hóspedes consideraram o hotel e os quartos muito limpos, mas vários relataram falhas como serviço de limpeza ausente, poeira, odores ou itens manchados. A limpeza geral parece ser variada.

Avaliações dos hóspedes relacionadas

10

Marisol

1 de ago. de 2022

·

Hospedou-se por 4 noites

Excelente ubicación, fácil de llegar caminando a los puntos turísticos, rodeado de restaurantes, habitaciones limpias y agradables.

10

Stephen

1 de mar. de 2026

·

Hospedou-se por 3 noites

Friendly and helpful staff greeted us every time we came through the door. The hotel is quaint, but immaculately clean and well designed. Great beds, nice shower and plenty of space in the bathroom. Our room had an excellent view of the plaza and the views from the rooftop bar were even better. The metro station is directly in front of the hotel entrance and countless restaurants are only a short walk. This street is also Madrid's equivalent to Broadway and has all the theaters running major productions (we splurged and got last minute tickets to The Lion King because we couldn't pass on the opportunity). Central to everything you'd want to do as a visitor to the city. Great price, great amenities, and you couldn't find a more convenient location.

8

Alice

24 de jun. de 2024

·

Hospedou-se por 2 noites

Lovely clean hotel with very nice staff. Only a couple of down points: - only 1 lift was working our entire stay which meant some long wait times as hotel was fully booked (they did however have engineers working on it) - the rooms could be better sound proofed (quite noisy from the street etc - we were on 6th floor) - the shelving in the bathroom opposite the toilet is a bit of a hazard if your tall - was lovely having the plunge pool and bar area but they are very limited for space around it (not sunbed just cushioned chairs etc)

10

LEAO

4 de nov. de 2025

·

Hospedou-se por 4 noites

Excelente localização com quartos limpos e confortáveis. Café da manhã muito bem servido.

8

Patricia

31 de mai. de 2024

·

Hospedou-se por 2 noites

This is a wonderfully central hotel and very walkable to many sites. The staff were so helpful and very friendly. Beautiful (but small) rooftop bar/pool area- not much seating but the delicious mojitos made up for it :) Our room was fairly clean except a few boogers on the wall and one on the blanket that we noticed as we were leaving. There was also a rotten apple underneath the shelving that I could see from the other side of the room. So housekeeping could do a slightly better job but overall it was clean. The hotel was able to hold our bags for us until our room was ready and got a whatsapp message when it was ready, slightly earlier than check-in. Would stay here again!

6

FRANCISCO MANUEL

5 de mar. de 2024

·

Hospedou-se por 1 noite

Mal olor al entrar y limpieza regular.

2

Alistair

18 de fev. de 2026

·

Hospedou-se por 4 noites

Missed to clean room two times under visit, one staff memeber shouted and threatened me, apart from that good location and some staff that tried to make the stay pleasent

6

Monica

28 de set. de 2025

·

Hospedou-se por 1 noite

The hotel is in a safe, convenient location — great for shopping, public transportation, and walking around the city. However, the room was disappointing: the bed was uncomfortable, there was noticeable dust throughout (including on the eucalyptus plant), and the bathroom had an unpleasant smell upon arrival with stains on the shower floor and walls. Breakfast was also underwhelming, with limited options and overly oily fried eggs despite the staff’s friendly service. On a positive note, the gifts provided (tote bag, sandals, and wine) were a thoughtful and rare touch that we truly appreciated.

10

Emily

10 de set. de 2023

·

Hospedou-se por 3 noites

Great location for tourists! The hotel was extremely clean, and had a great rooftop!

10

Christopher

17 de nov. de 2025

·

Hospedou-se por 3 noites

Really super helpful and friendly staff, really nice rooms and super clean.

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Quartos

Os quartos são modernos e confortáveis, com boas camas, chuveiros potentes e vistas; os andares mais altos costumam ser silenciosos. Os tamanhos variam, alguns dão para a rua barulhenta e os hóspedes notaram problemas ocasionais de manutenção ou de controle de clima sazonal.

Avaliações dos hóspedes relacionadas

10

Cindy

27 de abr. de 2025

·

Hospedou-se por 1 noite

Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk.

10

Stephen

1 de mar. de 2026

·

Hospedou-se por 3 noites

Friendly and helpful staff greeted us every time we came through the door. The hotel is quaint, but immaculately clean and well designed. Great beds, nice shower and plenty of space in the bathroom. Our room had an excellent view of the plaza and the views from the rooftop bar were even better. The metro station is directly in front of the hotel entrance and countless restaurants are only a short walk. This street is also Madrid's equivalent to Broadway and has all the theaters running major productions (we splurged and got last minute tickets to The Lion King because we couldn't pass on the opportunity). Central to everything you'd want to do as a visitor to the city. Great price, great amenities, and you couldn't find a more convenient location.

8

Melanie

20 de set. de 2024

·

Hospedou-se por 2 noites

Would give it 5 stars but the bathroom door stuck (had to slam to close) and there was an odd smell in the bathroom when we first arrived.

8

David

14 de jul. de 2023

·

Good location. Bathroom was spacious. Room soundproofing could use work - you could hear neighbors.

10

Sylvie

29 de ago. de 2024

·

Hospedou-se por 3 noites

I was traveling with teenage boys. This was the perfect location, in the heart of the theatre district with tons of shopping and restaurants, just outside the metro station, and walking distance to lots of sites. Despite being in a busy area the room was completely quiet with the window closed. The room was lovely, shower was excellent, the staff friendly and helpful. The rooftop pool is exactly what the picture shows and not an inch more, it is small and when we tried to go it was too crowded to join. Other than that it was an excellent place to stay and I’d return if going to Madrid again.

6

Monica

28 de set. de 2025

·

Hospedou-se por 1 noite

The hotel is in a safe, convenient location — great for shopping, public transportation, and walking around the city. However, the room was disappointing: the bed was uncomfortable, there was noticeable dust throughout (including on the eucalyptus plant), and the bathroom had an unpleasant smell upon arrival with stains on the shower floor and walls. Breakfast was also underwhelming, with limited options and overly oily fried eggs despite the staff’s friendly service. On a positive note, the gifts provided (tote bag, sandals, and wine) were a thoughtful and rare touch that we truly appreciated.

10

Sarah

9 de jul. de 2023

·

Hospedou-se por 2 noites

We enjoyed a quick two night stay at Dear Hotel Madrid in a standard room with a terrace on the 7th floor. Room was small but well equipped, view was great and windows were very soundproofed. A/C worked well & mattress was comfortable. Only two king sized pillows on bed, fyi, for those who like multiple pillows (they’ll send up extras if asked). Terrace was a little small & terrifying so we didn’t sit out there but instead enjoyed looking out with the door open. Hotel itself is located in a busy area but easily walkable to the palace/Temple of Debod/theaters/tons of restaurants. Hotel carpet looking a little worn and lobby very no-frills, but we didn’t mind that. Rooftop bar was small but nice, as was fun rooftop plunge pool. Reception extremely friendly and helpful with setting up airport transfers, restaurant recommendations, and sending up an extra pillow to the room.

10

Céline

19 de nov. de 2025

·

Hospedou-se por 2 noites

Très bon séjour et bon accueil, la chambre était spacieuse et agréable. Seulement petit bémol sur les rideaux et le bruit. J’étais au premier étage côté gran via, malgré du double vitrage c’est tout de même un peu bruyant mais surtout les rideaux laissent passer la lumière et donc difficile de dormir.

8

Ulrike

6 de nov. de 2024

·

Hospedou-se por 4 noites

Das Hotel hatte keine funkitionierende Klimaanlage. Das Fenster konnte man nicht auflassen, das es sehr zentral in der Stadt lag und der Lärmpegel sehr sehr hoch war. Dadurch hatte man keine frische Luft im Zimmer.

6

Carol

14 de mar. de 2025

·

Hospedou-se por 2 noites

The hotel did not disclose that there was no air conditioning during the winter months. The room was very hot and uncomfortable causing it very difficult to sleep. My room was located off the street and it was nosy. I did like the watering station.

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Serviço

O serviço é amplamente descrito como atencioso, prestativo e acolhedor por parte da equipe da recepção e do café da manhã. Alguns hóspedes tiveram experiências menos cordiais ou interações rudes, então a receptividade pode variar.

Avaliações dos hóspedes relacionadas

10

Stephen

1 de mar. de 2026

·

Hospedou-se por 3 noites

Friendly and helpful staff greeted us every time we came through the door. The hotel is quaint, but immaculately clean and well designed. Great beds, nice shower and plenty of space in the bathroom. Our room had an excellent view of the plaza and the views from the rooftop bar were even better. The metro station is directly in front of the hotel entrance and countless restaurants are only a short walk. This street is also Madrid's equivalent to Broadway and has all the theaters running major productions (we splurged and got last minute tickets to The Lion King because we couldn't pass on the opportunity). Central to everything you'd want to do as a visitor to the city. Great price, great amenities, and you couldn't find a more convenient location.

10

Graham

26 de ago. de 2025

·

Hospedou-se por 3 noites

Exceptional hotel. Staff were so friendly and helpful. Room was first class. Literally a few steps from metro entrance. Breakfast was very good with plenty of choice. Rooftop bar was added bonus.

10

Karianne

31 de jul. de 2024

·

Hospedou-se por 2 noites

The hotel was great! Reception wasn’t the best. But made up for at the breakfast restaurant, all the best were superstars there. Would maybe be back, but definitely need a more friendly reception staff.

2

Alistair

18 de fev. de 2026

·

Hospedou-se por 4 noites

Missed to clean room two times under visit, one staff memeber shouted and threatened me, apart from that good location and some staff that tried to make the stay pleasent

8

ISABEL

24 de jun. de 2025

·

Hospedou-se por 3 noites

Localização ótima, confortável, agradável em todos os sentidos. Só precisam ser mais solícitos, pois precisávamos de um lugar para congelar uma bolsa térmica para manter medicamento refrigerado quando fossemos fazer o checkout, disseram que não tinham e não tentaram ao menos nos orientar onde conseguiríamos algo para sanar o problema, sabendo da dificuldade de estarmos em outro país outra língua.

10

Conner

30 de nov. de 2025

·

Hospedou-se por 2 noites

Elena at the front desk was amazing, everyone was incredibly hospitable. Hotel was in the perfect location, right next to the metro and nearly everything we wanted to see was walkable. The downstairs area was incredibly helpful for us to decompress, change, and go about our day before our 3:00pm check-in. I would stay here again in a heartbeat.

6

Denticart

27 de jun. de 2025

·

Hospedou-se por 3 noites

Cute and fun hôtel. It’s right in the center which makes it easy to commute. The staff were very Nice and accommodating. Some of the things I had issues with are 1. I think they allow people to smoke in the rooms and there’s a cigarette stench left over. 2.The hallway smelled like a bad men’s purfume. The scent was way too strong, felt nauseous every time I walked out. 3. To grab breakfast and dinner, a reservation must be made, which is not ideal if you decide to change plans. I also didn’t like that they didn’t have a proper lounge area so I can work. They have a rooftop bar, but you can’t order drinks and bill it to the room. Needed to walk with a credit card at all times. The bar tender was also a bit rude. But overall, it’s a nice place.

10

Leon Frazier

27 de set. de 2023

·

Hospedou-se por 5 noites

Staff was amazing. My wife and I celebrated our 13th wedding anniversary in Spain. Dear Hotel was a great choice. Very friendly people and they even gave us a list of dining options!

10

Rafael

26 de mar. de 2025

·

Hospedou-se por 4 noites

The manager Sofía was awesome

6

Miguel Angel Fernandez

18 de mar. de 2022

·

Hospedou-se por 3 noites

Muy buena ubicación y muy limpio todo, lo que no me ha gustado mucho son las personas de recepción

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Localização

Localização excepcionalmente central na Gran Vía, com uma estação de metrô na porta, tornando a maioria dos pontos turísticos acessíveis a pé. Barulho da rua é relatado em andares mais baixos ou quartos que dão para a avenida.

Avaliações dos hóspedes relacionadas

10

Roxana

11 de jan. de 2024

·

Hospedou-se por 3 noites

Location,location, location! You don't need the RIU, when you have Dear Hotel!

10

Stephen

1 de mar. de 2026

·

Hospedou-se por 3 noites

Friendly and helpful staff greeted us every time we came through the door. The hotel is quaint, but immaculately clean and well designed. Great beds, nice shower and plenty of space in the bathroom. Our room had an excellent view of the plaza and the views from the rooftop bar were even better. The metro station is directly in front of the hotel entrance and countless restaurants are only a short walk. This street is also Madrid's equivalent to Broadway and has all the theaters running major productions (we splurged and got last minute tickets to The Lion King because we couldn't pass on the opportunity). Central to everything you'd want to do as a visitor to the city. Great price, great amenities, and you couldn't find a more convenient location.

10

Rochelle

3 de ago. de 2023

·

Hospedou-se por 2 noites

Great location

10

Norman David

1 de jul. de 2024

·

Hospedou-se por 3 noites

Got the metro from the airport 28 mins it took. Used the Grand Via exit at Plazza de España we were right at the front door of the hotel .

10

Josué

25 de out. de 2023

·

Hospedou-se por 3 noites

Great Location!

10

Peining

10 de abr. de 2023

·

Hospedou-se por 7 noites

Perfect location for a friends’ retreat. We are four high school friends and luckily we found a conjoined two rooms to fit out needs. And.. it is 10 min walk to the palace, plaza mayor, and the shopping destinations off Gran Via. Metro stops for theee lines, 2,3, and 10 right outside of the hotel door. Very nice stay for us

10

Shane

29 de set. de 2025

·

Hospedou-se por 2 noites

Walking distance to tourist spots and train station

8

Barbara

5 de out. de 2025

·

Hospedou-se por 3 noites

Das Hotel ist super zentral gelegen, ideal für ein Kurztrip.

10

Gabriel

24 de nov. de 2025

·

Hospedou-se por 1 noite

Rent, bra service och perfekt läge

10

Holly

14 de set. de 2025

·

Hospedou-se por 4 noites

Lovely hotel, easy to walm to most of the areas in madrid and right next to the metro, which made getting around and to and from the airport really easy, rooftop bar great with lovely views, especially at sunset, pool more for a quick dip and those who want to instagram their experience than for proper swimming but nice to cool off. Staff really welcoming and friendly. Breakfast also good, and with again lovely views.

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Jantar

O café da manhã é frequentemente elogiado pela qualidade e pela vista do último andar. Os pontos negativos incluem horários obrigatórios ou horários de início tardios, variedade limitada para alguns e preços que alguns consideraram altos.

Avaliações dos hóspedes relacionadas

10

Jessica

19 de out. de 2024

·

Hospedou-se por 3 noites

Excellent location. Everything walking distance. Wonderful breakfast/rooftop. Rooms are lovely and modern.

10

Caroline

25 de mai. de 2024

·

Hospedou-se por 4 noites

Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed

8

Ismael

12 de nov. de 2023

·

Hospedou-se por 3 noites

Hotel is in a very good location, walkable distance from interesting places. Hotel needs some maintenance, replace carpets, etc. Breakfast is good, however the area is small compared with hotel size and you need to reserve a time. Front desk Adrian and Paula were very helpful. Raul and the guys at restaurant were also very polite and attentive.

6

Danielle

30 de nov. de 2025

·

Hospedou-se por 2 noites

I booked this hotel for the airport shuttle service. It said to mention this so it could be scheduled. When I checked in (Friday) I mentioned needing the airport shuttle on Monday morning. I was told they could help me schedule a taxi. No shuttle. Phone in the room didn’t work so I had to go to the lobby to make a request. Coffee was only instant. Breakfast didn’t start until after 8am so we were unable to use the breakfast we added to our 2nd night. Rooms were fine but shower amenities did not fit in the holders and could not be used. A weird side table blocked the fridge and needed to be moved to access it. Without the airport shuttle I would definitely wouldn’t stay there again.

10

Anna Elisabeth

6 de jun. de 2023

·

Hospedou-se por 3 noites

Excellent family room. Lovely roof top bar. Great breakfast. Easy location to walk and get around.

10

Britt hege

14 de nov. de 2025

·

Hospedou-se por 2 noites

Very good breakfast with the best views and very sweet women serving us

6

Martin

21 de jun. de 2022

·

Hospedou-se por 3 noites

Sentralt hotell. 14 etasjer, kun to heiser som fører til mye kø i heisen. Takterasse, fin utsikt. Smalt, burde vært forbeholdt hotellets gjester. Frokosten var ikke spesielt god, men dyr.. Ca 25 Euro per pers per dag...Spiste i toppetasjen så fin utsikt....som også kanskje er det du betaler for

10

Gail

22 de out. de 2025

·

Hospedou-se por 2 noites

The selection could have had more variety.

10

Holly

14 de set. de 2025

·

Hospedou-se por 4 noites

Lovely hotel, easy to walm to most of the areas in madrid and right next to the metro, which made getting around and to and from the airport really easy, rooftop bar great with lovely views, especially at sunset, pool more for a quick dip and those who want to instagram their experience than for proper swimming but nice to cool off. Staff really welcoming and friendly. Breakfast also good, and with again lovely views.

10

Nakis

14 de set. de 2025

·

Hospedou-se por 6 noites

Loved the roof top restaurant and pool and the views. Restaurant staff at breakfast were great.

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Mês	Preço médio
janeiro	US$ 195
fevereiro	US$ 184
março	US$ 245
abril	US$ 299
maio	US$ 296
junho	US$ 287
julho	US$ 233
agosto	US$ 185
setembro	US$ 321
outubro	US$ 291
novembro	US$ 242
dezembro	US$ 213

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $248	19	20	21 $305	22	23	24
25 $571	26 $705	27 $233	28 $221	29 $259	30 $308	31 $324

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $171	2 $172	3 $324	4 $205	5 $243	6 $357	7 $854
8 $254	9 $191	10 $208	11 $205	12 $204	13 $273	14 $276
15 $194	16 $205	17 $205	18 $205	19 $203	20 $259	21 $282
22 $194	23 $213	24 $245	25 $245	26 $251	27 $280	28 $290
29 $180	30 $184

Dear Hotel Madrid

Preços para Dear Hotel Madrid

Média de preços por mês

Sobre esta propriedade

Localização

Opções de quarto

Quarto luxo, para não fumantes, vista para a cidade

Quarto premium, vista para a cidade (High floor)

Deluxe con Terraza

Quarto triplo luxo, para não fumantes, vista para a cidade

Quarto família, 2 quartos, quartos conectados, vista para a cidade

Suíte superluxo, vista para a cidade (High floor)

Avaliações dos hóspedes sobre Dear Hotel Madrid

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade

Instruções de check-in

Informações importantes

Extras opcionais

Preços para próximas datas

Dados da empresa