Name: Holiday Inn Express Jakarta Pluit Citygate by IHG
Address: Emporium Pluit Mall 10th Floor, Penjaringan, Región Especial de Yakarta, ID
Price range: 39 US$–74 US$ per night
Rating: 7.93

Opiniones de los huéspedes

El Holiday Inn Express Jakarta Pluit Citygate de IHG recibe elogios por su conveniente ubicación conectada con el centro comercial Emporium Pluit y su fácil acceso al aeropuerto, así como por su personal amable, pero las reseñas mencionan una limpieza inconsistente, un mantenimiento anticuado, aire acondicionado débil y un desayuno con mucha gente y de calidad variable.

Varios huéspedes informaron sobre olores a humedad o a humo y manchas en la ropa de cama y las toallas. Las condiciones de las habitaciones varían, con comentarios sobre duchas débiles, fugas ocasionales, ruido, ventilación solo con ventilador en algunas habitaciones y un acceso incómodo al vestíbulo. Otros encontraron habitaciones espaciosas con vistas a la ciudad, Wi-Fi confiable y apreciaron la lavandería de autoservicio. En general, espere una base conveniente si puede aceptar un mantenimiento variable.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Se agradece la lavandería de autoservicio. El acceso puede ser incómodo debido a una larga caminata y un vestíbulo sin una parada de taxis directa, y se informaron fugas en los pasillos durante las fuertes lluvias.

Reseñas de huéspedes relacionadas

8

Albert

20 jul 2023

·

Se alojó 1 noche

The location is excellent, close to everything including the Airport and connected to Emporium Mall. The room is spacious and clean. The staff was friendly especially to Mr Sigit Wiantoro and his team for providing a great customer experience. The lobby is on the 10th floor and not connected to the taxi drop off. I found it rather inconvenient if you have large suitcases and small children.

10

Shih hsun

28 ene 2024

·

Se alojó 6 noches

Might be the hotel hardware too old,when outside raining,the water also leaking from the wall in my room. But over all still good.

10

???

3 nov 2022

·

やはりショッピングモール直結という点、飛行場が近いという点が、最も秀逸。今回、最終日だけの宿泊だったが、このホテルのおかげでやり残したことが解決できた。星5のホテルを期待しているなら別だが、清潔さやサービスも問題なかった。ランドリーもあったので別の使い方も期待できる。

10

HOCK TIAN

8 abr 2025

·

Se alojó 9 noches

I always choose holiday inn hotel in any destination in the world due to its excellent self-service washers and dryers.

8

Amelia

9 jun 2025

·

Se alojó 15 noches

Staffs were great and were multilingual. Great courtesy provided throughout. Could do with more on deck staffing as breakfast can be very crowded. Hats off to the staff for always being so kind and courteous. Overall stay was comfortable. Lift availability can alter sides but this is not an issue.

4

Damond

30 ene 2026

·

Se alojó 1 noche

Long walk to get to the hotel lobby. Leaking many places in the restaurant and hotel walkway during heavy downpour. Slippy and dangerous. Breakfast definitely can be improved.

6

Lawrence

22 feb 2024

·

Se alojó 2 noches

Terrible hotel. Hotel reception in some far corner with no direct access. Breakfast is quite a waste of time, only thing that was presentable was fried eggs.

6

Kyoko

18 feb 2025

·

Se alojó 2 noches

朝食のスペースが小さいため混雑していた。ショッピングセンターが下にあるので買い物に便利な場所。ランドリーもあり助かりました

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Limpieza

Las opiniones son inconsistentes: varios huéspedes notaron olores a humedad o a humo y toallas y ropa de cama manchadas o desgastadas, con hormigas ocasionales, mientras que otros encontraron las habitaciones limpias y ordenadas.

Reseñas de huéspedes relacionadas

4

Vincent Bernard

19 feb 2026

·

Se alojó 2 noches

On the first night of my business trip, the room smelled musky upon entering, but since my arrival was at midnight, I just tried to sleep it off. But the sheets felt uncomfortable. During the morning, I was horrified to find my bed sheets discolored and dirty. Upon going to the toilet, the bath towels look horrible, worse than rags to be used on the floor. They were terribly norñt white, smelled funky. Finally, I smelled smoke coming from the air vent.

6

Rudi

20 ago 2023

·

Se alojó 2 noches

The room is not clean. It is non smoking room, but the cigarette smell is strong. The shower holder is broken.

4

Marsha

22 sept 2024

·

Se alojó 4 noches

The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.

8

Edy

17 dic 2023

·

Location is the major plus about this hotel. It’s located next to a shopping mall with lots of food and drink to choose from. The hotel room looked old and a bit dirty. Beddings and bathroom didn’t look very clean.

8

Herbert

14 dic 2022

·

Se alojó 4 noches

Hotel is ideally located near my work area and with the mall beside it, food is plenty to choose. I think the breakfast menu can be improved, and the coffee machines are not working as they should. Staff are friendly and rooms are clean and tidy

4

Agnes

27 oct 2025

·

Se alojó 3 noches

Affordable accommodation but poor maintenance. Towels look dirty, room has a musty odour, everything in the room looks old and needed renovation and upgrading. Not sure if the hotel centrally controls the aircon temperature due to sustainability effort, my room aircon was not conducive even when I adjusted to a minimum temperature. Breakfast area seemed under-staffed. Tables were left uncleared, food not replenished on time and coffee machines are perpetually having problems. I used to love Holiday Inn Express for its value for money stay but this one at Pluit has been poorly maintained. My 3 nights stay was not enjoyable.

8

constantijn

20 ago 2025

·

Se alojó 1 noche

Fast check inn, clean room

6

Stewart

20 sept 2025

·

Se alojó 3 noches

Air conditioning is not too cold for us. First night in the room the bed sheets is a bit sticky. I don’t know if the hotel stuff replaced wit the new one or not. However we ask to change the room and make sure they replace the sheet with the new one.

8

HYUN GI

28 ene 2024

·

Se alojó 4 noches

숙소에 개미가 좀 보입니다. 그것만 처리하면 깔끔하고 좋을것 같아요

4

Nischal

15 ago 2025

·

Se alojó 1 noche

Centrally located. Walking distance to mall. Our room only has a fan system. No air-conditioning system. Musty smell in room with no ventilation at all.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones muestran signos de antigüedad y un mantenimiento variable, con informes de duchas débiles, ventilación solo con ventilador, fugas ocasionales, ruido, pisos irregulares, accesorios rotos y puertas difíciles de cerrar. Otros mencionan habitaciones espaciosas, vistas a la ciudad, camas cómodas y Wi-Fi confiable.

Reseñas de huéspedes relacionadas

10

CHAO CHUN

19 jun 2024

·

Se alojó 1 noche

窗外景觀不錯，網路很順暢

10

Shih hsun

28 ene 2024

·

Se alojó 6 noches

Might be the hotel hardware too old,when outside raining,the water also leaking from the wall in my room. But over all still good.

8

RUDOLPH

14 ago 2024

·

Se alojó 1 noche

The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.

4

Agnes

27 oct 2025

·

Se alojó 3 noches

Affordable accommodation but poor maintenance. Towels look dirty, room has a musty odour, everything in the room looks old and needed renovation and upgrading. Not sure if the hotel centrally controls the aircon temperature due to sustainability effort, my room aircon was not conducive even when I adjusted to a minimum temperature. Breakfast area seemed under-staffed. Tables were left uncleared, food not replenished on time and coffee machines are perpetually having problems. I used to love Holiday Inn Express for its value for money stay but this one at Pluit has been poorly maintained. My 3 nights stay was not enjoyable.

8

emmet

7 feb 2025

·

Se alojó 3 noches

Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.

6

TONG

26 ago 2024

·

Se alojó 2 noches

隔音奇差无比，半夜三点有人敲门，走错两次。

4

Kelvin

5 ene 2024

·

Se alojó 2 noches

Issue hotel room at low floor. Room room too hard to open and close. Bed is too soft and pillow is too thin.

4

Nischal

15 ago 2025

·

Se alojó 1 noche

Centrally located. Walking distance to mall. Our room only has a fan system. No air-conditioning system. Musty smell in room with no ventilation at all.

4

Chien liang

20 dic 2024

·

Se alojó 1 noche

棉被感覺有些潮濕，地板不平整，差點腳崴到，不知道地毯下面有什麼問題，蓮蓬頭水噴四處，應該要即刻更換，水不大要改善

6

Tat Fai

21 ene 2026

·

Se alojó 3 noches

Room condition can be improved. Shower water is weak and just barely warm (finally need to change to another room). Towels are old in little grey colour, not clean white. Others are acceptable for short stay business trip. Nice people.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se describe ampliamente como amable y servicial, con personal multilingüe y un registro eficiente. Sin embargo, durante el desayuno puede haber escasez de personal, el registro fue lento para algunos y el seguimiento o la respuesta telefónica fue ocasionalmente deficiente.

Reseñas de huéspedes relacionadas

8

Albert

20 jul 2023

·

Se alojó 1 noche

The location is excellent, close to everything including the Airport and connected to Emporium Mall. The room is spacious and clean. The staff was friendly especially to Mr Sigit Wiantoro and his team for providing a great customer experience. The lobby is on the 10th floor and not connected to the taxi drop off. I found it rather inconvenient if you have large suitcases and small children.

4

Marsha

22 sept 2024

·

Se alojó 4 noches

The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.

8

Shella

13 jul 2023

·

Se alojó 2 noches

Being connected to a mall is a plus point for me since it’s convenient if I need something urgently. The downside for me is only a slow check in process and how chaotic the breakfast time could be, feels that there wasn’t enough staff on the ground during the breakfast time. Other than that all good for me.

8

emmet

7 feb 2025

·

Se alojó 3 noches

Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.

8

constantijn

20 ago 2025

·

Se alojó 1 noche

Fast check inn, clean room

10

Tony

6 abr 2024

·

Se alojó 2 noches

Excellent guest service from the front receptionist Mr Agustin and others that willing to do more for guest satisfaction.

8

Louis

3 nov 2025

·

Se alojó 3 noches

Good service

10

Agha

10 dic 2024

·

Se alojó 2 noches

Richard at front desk was very helpful.

8

Amelia

9 jun 2025

·

Se alojó 15 noches

Staffs were great and were multilingual. Great courtesy provided throughout. Could do with more on deck staffing as breakfast can be very crowded. Hats off to the staff for always being so kind and courteous. Overall stay was comfortable. Lift availability can alter sides but this is not an issue.

10

Tooma

4 dic 2025

·

Se alojó 1 noche

Staff friendly like usual...breakfast buffet excellent...room okay

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente para acceder al centro comercial Emporium Pluit, restaurantes y transporte, con frecuentes menciones de los convenientes enlaces con el aeropuerto y los taxis. A muchos les gusta la facilidad para ir caminando a tiendas y restaurantes.

Reseñas de huéspedes relacionadas

8

Albert

20 jul 2023

·

Se alojó 1 noche

The location is excellent, close to everything including the Airport and connected to Emporium Mall. The room is spacious and clean. The staff was friendly especially to Mr Sigit Wiantoro and his team for providing a great customer experience. The lobby is on the 10th floor and not connected to the taxi drop off. I found it rather inconvenient if you have large suitcases and small children.

10

Austin

5 dic 2024

·

Se alojó 3 noches

Easy to get around from this location

10

RUDOLPH

1 ago 2024

·

Se alojó 1 noche

Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport.

10

Fiona

21 jul 2025

·

Se alojó 2 noches

Great location, just 1min walk to Emporium Mall. Rooms look fairly newly furnished, spacious, clean n good housekeeping. The breakfast has a wide range of delicipus hot Indo foods (the widest for any Holiday Inn Express i have stayed).

10

Swee Heng

25 feb 2023

·

Se alojó 1 noche

Convenient location

10

NOBUTAKE

28 abr 2025

·

Se alojó 1 noche

Good for transportation using Taxi

8

HOCK THYE

7 dic 2024

·

Se alojó 1 noche

It was satisfactory. Convenient location

10

Kee Leong, Jackie

19 oct 2024

·

Se alojó 3 noches

The hotel is well priced and very convenient, jist next to Emporium Pluit City. Breakfast is nice too.

10

Stanley

26 may 2023

·

Se alojó 3 noches

I like the fact that it is connected to a shopping center where you can eat as well.

6

Makmur

13 feb 2024

·

Se alojó 5 noches

Good location n very convinient. Access to airport and food is great

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Las opiniones sobre el desayuno son inconsistentes: algunos elogian una variedad amplia y sabrosa, mientras que muchos mencionan asientos llenos, un servicio lento al retirar los platos, que se agoten los alimentos, opciones limitadas y máquinas de café que a menudo no funcionan.

Reseñas de huéspedes relacionadas

8

Kenji

26 jul 2025

·

Se alojó 7 noches

At the breakfast, always the coffee machines did not work properly and not enough number of staff took care of that.

10

Fiona

21 jul 2025

·

Se alojó 2 noches

Great location, just 1min walk to Emporium Mall. Rooms look fairly newly furnished, spacious, clean n good housekeeping. The breakfast has a wide range of delicipus hot Indo foods (the widest for any Holiday Inn Express i have stayed).

6

Jovian

18 mar 2023

·

Se alojó 3 noches

Breakfast tables were not cleared fast enough for new diners. Food also ran out quickly.

6

YUTAKA

30 jul 2025

·

Se alojó 3 noches

部屋はきれいでした。朝食が人が多く座る席が不足気味で、またフォーク、スプーンなどの用意が間に合っていなかった。

8

Herbert

14 dic 2022

·

Se alojó 4 noches

Hotel is ideally located near my work area and with the mall beside it, food is plenty to choose. I think the breakfast menu can be improved, and the coffee machines are not working as they should. Staff are friendly and rooms are clean and tidy

4

Agnes

27 oct 2025

·

Se alojó 3 noches

Affordable accommodation but poor maintenance. Towels look dirty, room has a musty odour, everything in the room looks old and needed renovation and upgrading. Not sure if the hotel centrally controls the aircon temperature due to sustainability effort, my room aircon was not conducive even when I adjusted to a minimum temperature. Breakfast area seemed under-staffed. Tables were left uncleared, food not replenished on time and coffee machines are perpetually having problems. I used to love Holiday Inn Express for its value for money stay but this one at Pluit has been poorly maintained. My 3 nights stay was not enjoyable.

8

emmet

7 feb 2025

·

Se alojó 3 noches

Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.

4

Damond

30 ene 2026

·

Se alojó 1 noche

Long walk to get to the hotel lobby. Leaking many places in the restaurant and hotel walkway during heavy downpour. Slippy and dangerous. Breakfast definitely can be improved.

10

Gunawan

18 abr 2024

·

Se alojó 3 noches

Great Hotel with superb Breakfast!

10

Tooma

4 dic 2025

·

Se alojó 1 noche

Staff friendly like usual...breakfast buffet excellent...room okay

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	37 US$
febrero	34 US$
marzo	35 US$
abril	41 US$
mayo	42 US$
junio	45 US$
julio	42 US$
agosto	42 US$
septiembre	43 US$
octubre	39 US$
noviembre	43 US$
diciembre	40 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $74	17 $44
18 $46	19 $46	20 $42	21 $46	22 $43	23 $42	24 $44
25 $42	26 $43	27 $43	28 $43	29 $43	30 $46	31 $41

DO	LU	MA	MI	JU	VI	SA
1 $41	2 $41	3 $41	4 $41	5 $41	6 $40	7 $41
8 $41	9 $41	10 $41	11 $41	12 $39	13 $41	14 $41
15 $39	16 $41	17 $41	18 $41	19 $41	20 $41	21 $41
22 $41	23 $41	24 $41	25 $41	26 $45	27 $40	28 $41
29 $41	30 $42

Holiday Inn Express Jakarta Pluit Citygate by IHG

Precios para Holiday Inn Express Jakarta Pluit Citygate by IHG

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, 1 cama de matrimonio, en esquina (with Free Breakfast)

Habitación estándar (Free Breakfast)

Habitación estándar, 1 cama individual (High Floor with Free Breakfast)

Habitación estándar, 1 cama de matrimonio (with Free Breakfast)

Habitación estándar, 1 cama de matrimonio (High Floor with Free Breakfast)

Habitación estándar, 1 cama de matrimonio (Free Breakfast)

Habitación estándar, 2 camas individuales (Free Breakfast)

Reseñas de los huéspedes sobre Holiday Inn Express Jakarta Pluit Citygate by IHG

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Opiniones de los huéspedes

Política del establecimiento

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