Name: Holiday Inn Express Jakarta Pluit Citygate by IHG
Address: Emporium Pluit Mall 10th Floor, Penjaringan, Jakarta, ID
Price range: 39 $US–74 $US per night
Rating: 7.93

Ce qu'en disent des voyageurs

L'Holiday Inn Express Jakarta Pluit Citygate by IHG est apprécié pour son emplacement pratique, relié au centre commercial Emporium Pluit et offrant un accès facile à l'aéroport, ainsi que pour son personnel accueillant. Cependant, les commentaires font état d'une propreté inconstante, d'un entretien daté, d'une climatisation faible et d'un petit-déjeuner bondé et de qualité variable.

Plusieurs clients ont signalé des odeurs de moisi ou de fumée, ainsi que du linge de lit et des serviettes tachées. L'état des chambres est variable, avec des commentaires sur des douches faibles, des fuites occasionnelles, du bruit, une ventilation uniquement par ventilateur dans certaines chambres et un accès difficile au hall d'entrée. D'autres ont trouvé des chambres spacieuses avec vue sur la ville, un Wi-Fi fiable et ont apprécié la blanchisserie en libre-service. Dans l'ensemble, attendez-vous à une base pratique si vous pouvez accepter un entretien variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La blanchisserie en libre-service est appréciée. L'accès peut être contraignant en raison d'une longue marche et d'un hall d'entrée sans dépose directe, et des fuites dans les passages ont été signalées lors de fortes pluies.

Avis de voyageur à ce sujet

8

Albert

20 juil. 2023

·

A séjourné 1 nuit

The location is excellent, close to everything including the Airport and connected to Emporium Mall. The room is spacious and clean. The staff was friendly especially to Mr Sigit Wiantoro and his team for providing a great customer experience. The lobby is on the 10th floor and not connected to the taxi drop off. I found it rather inconvenient if you have large suitcases and small children.

10

Shih hsun

28 janv. 2024

·

A séjourné 6 nuits

Might be the hotel hardware too old,when outside raining,the water also leaking from the wall in my room. But over all still good.

10

???

3 nov. 2022

·

やはりショッピングモール直結という点、飛行場が近いという点が、最も秀逸。今回、最終日だけの宿泊だったが、このホテルのおかげでやり残したことが解決できた。星5のホテルを期待しているなら別だが、清潔さやサービスも問題なかった。ランドリーもあったので別の使い方も期待できる。

10

HOCK TIAN

8 avr. 2025

·

A séjourné 9 nuits

I always choose holiday inn hotel in any destination in the world due to its excellent self-service washers and dryers.

8

Amelia

9 juin 2025

·

A séjourné 15 nuits

Staffs were great and were multilingual. Great courtesy provided throughout. Could do with more on deck staffing as breakfast can be very crowded. Hats off to the staff for always being so kind and courteous. Overall stay was comfortable. Lift availability can alter sides but this is not an issue.

4

Damond

30 janv. 2026

·

A séjourné 1 nuit

Long walk to get to the hotel lobby. Leaking many places in the restaurant and hotel walkway during heavy downpour. Slippy and dangerous. Breakfast definitely can be improved.

6

Lawrence

22 févr. 2024

·

A séjourné 2 nuits

Terrible hotel. Hotel reception in some far corner with no direct access. Breakfast is quite a waste of time, only thing that was presentable was fried eggs.

6

Kyoko

18 févr. 2025

·

A séjourné 2 nuits

朝食のスペースが小さいため混雑していた。ショッピングセンターが下にあるので買い物に便利な場所。ランドリーもあり助かりました

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sont variables : plusieurs clients ont noté des odeurs de moisi ou de fumée, ainsi que des serviettes et du linge de lit tachés ou usés, avec parfois des fourmis, tandis que d'autres ont trouvé les chambres propres et bien rangées.

Avis de voyageur à ce sujet

4

Vincent Bernard

19 févr. 2026

·

A séjourné 2 nuits

On the first night of my business trip, the room smelled musky upon entering, but since my arrival was at midnight, I just tried to sleep it off. But the sheets felt uncomfortable. During the morning, I was horrified to find my bed sheets discolored and dirty. Upon going to the toilet, the bath towels look horrible, worse than rags to be used on the floor. They were terribly norñt white, smelled funky. Finally, I smelled smoke coming from the air vent.

6

Rudi

20 août 2023

·

A séjourné 2 nuits

The room is not clean. It is non smoking room, but the cigarette smell is strong. The shower holder is broken.

4

Marsha

22 sept. 2024

·

A séjourné 4 nuits

The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.

8

Edy

17 déc. 2023

·

Location is the major plus about this hotel. It’s located next to a shopping mall with lots of food and drink to choose from. The hotel room looked old and a bit dirty. Beddings and bathroom didn’t look very clean.

8

Herbert

14 déc. 2022

·

A séjourné 4 nuits

Hotel is ideally located near my work area and with the mall beside it, food is plenty to choose. I think the breakfast menu can be improved, and the coffee machines are not working as they should. Staff are friendly and rooms are clean and tidy

4

Agnes

27 oct. 2025

·

A séjourné 3 nuits

Affordable accommodation but poor maintenance. Towels look dirty, room has a musty odour, everything in the room looks old and needed renovation and upgrading. Not sure if the hotel centrally controls the aircon temperature due to sustainability effort, my room aircon was not conducive even when I adjusted to a minimum temperature. Breakfast area seemed under-staffed. Tables were left uncleared, food not replenished on time and coffee machines are perpetually having problems. I used to love Holiday Inn Express for its value for money stay but this one at Pluit has been poorly maintained. My 3 nights stay was not enjoyable.

8

constantijn

20 août 2025

·

A séjourné 1 nuit

Fast check inn, clean room

6

Stewart

20 sept. 2025

·

A séjourné 3 nuits

Air conditioning is not too cold for us. First night in the room the bed sheets is a bit sticky. I don’t know if the hotel stuff replaced wit the new one or not. However we ask to change the room and make sure they replace the sheet with the new one.

8

HYUN GI

28 janv. 2024

·

A séjourné 4 nuits

숙소에 개미가 좀 보입니다. 그것만 처리하면 깔끔하고 좋을것 같아요

4

Nischal

15 août 2025

·

A séjourné 1 nuit

Centrally located. Walking distance to mall. Our room only has a fan system. No air-conditioning system. Musty smell in room with no ventilation at all.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres montrent leur âge et un entretien variable, avec des signalements de douches faibles, de ventilation uniquement par ventilateur, de fuites occasionnelles, de bruit, de sols irréguliers, d'éléments cassés et de portes difficiles à fermer. D'autres mentionnent des chambres spacieuses, une vue sur la ville, des lits confortables et un Wi-Fi fiable.

Avis de voyageur à ce sujet

10

CHAO CHUN

19 juin 2024

·

A séjourné 1 nuit

窗外景觀不錯，網路很順暢

10

Shih hsun

28 janv. 2024

·

A séjourné 6 nuits

Might be the hotel hardware too old,when outside raining,the water also leaking from the wall in my room. But over all still good.

8

RUDOLPH

14 août 2024

·

A séjourné 1 nuit

The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.

4

Agnes

27 oct. 2025

·

A séjourné 3 nuits

Affordable accommodation but poor maintenance. Towels look dirty, room has a musty odour, everything in the room looks old and needed renovation and upgrading. Not sure if the hotel centrally controls the aircon temperature due to sustainability effort, my room aircon was not conducive even when I adjusted to a minimum temperature. Breakfast area seemed under-staffed. Tables were left uncleared, food not replenished on time and coffee machines are perpetually having problems. I used to love Holiday Inn Express for its value for money stay but this one at Pluit has been poorly maintained. My 3 nights stay was not enjoyable.

8

emmet

7 févr. 2025

·

A séjourné 3 nuits

Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.

6

TONG

26 août 2024

·

A séjourné 2 nuits

隔音奇差无比，半夜三点有人敲门，走错两次。

4

Kelvin

5 janv. 2024

·

A séjourné 2 nuits

Issue hotel room at low floor. Room room too hard to open and close. Bed is too soft and pillow is too thin.

4

Nischal

15 août 2025

·

A séjourné 1 nuit

Centrally located. Walking distance to mall. Our room only has a fan system. No air-conditioning system. Musty smell in room with no ventilation at all.

4

Chien liang

20 déc. 2024

·

A séjourné 1 nuit

棉被感覺有些潮濕，地板不平整，差點腳崴到，不知道地毯下面有什麼問題，蓮蓬頭水噴四處，應該要即刻更換，水不大要改善

6

Tat Fai

21 janv. 2026

·

A séjourné 3 nuits

Room condition can be improved. Shower water is weak and just barely warm (finally need to change to another room). Towels are old in little grey colour, not clean white. Others are acceptable for short stay business trip. Nice people.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement décrit comme aimable et serviable, avec un personnel multilingue et un enregistrement efficace. Cependant, les périodes de petit-déjeuner peuvent être sous-effectif, l'enregistrement a été lent pour certains, et le suivi ou la réponse téléphonique a parfois manqué.

Avis de voyageur à ce sujet

8

Albert

20 juil. 2023

·

A séjourné 1 nuit

The location is excellent, close to everything including the Airport and connected to Emporium Mall. The room is spacious and clean. The staff was friendly especially to Mr Sigit Wiantoro and his team for providing a great customer experience. The lobby is on the 10th floor and not connected to the taxi drop off. I found it rather inconvenient if you have large suitcases and small children.

4

Marsha

22 sept. 2024

·

A séjourné 4 nuits

The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.

8

Shella

13 juil. 2023

·

A séjourné 2 nuits

Being connected to a mall is a plus point for me since it’s convenient if I need something urgently. The downside for me is only a slow check in process and how chaotic the breakfast time could be, feels that there wasn’t enough staff on the ground during the breakfast time. Other than that all good for me.

8

emmet

7 févr. 2025

·

A séjourné 3 nuits

Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.

8

constantijn

20 août 2025

·

A séjourné 1 nuit

Fast check inn, clean room

10

Tony

6 avr. 2024

·

A séjourné 2 nuits

Excellent guest service from the front receptionist Mr Agustin and others that willing to do more for guest satisfaction.

8

Louis

3 nov. 2025

·

A séjourné 3 nuits

Good service

10

Agha

10 déc. 2024

·

A séjourné 2 nuits

Richard at front desk was very helpful.

8

Amelia

9 juin 2025

·

A séjourné 15 nuits

Staffs were great and were multilingual. Great courtesy provided throughout. Could do with more on deck staffing as breakfast can be very crowded. Hats off to the staff for always being so kind and courteous. Overall stay was comfortable. Lift availability can alter sides but this is not an issue.

10

Tooma

4 déc. 2025

·

A séjourné 1 nuit

Staff friendly like usual...breakfast buffet excellent...room okay

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent pour accéder au centre commercial Emporium Pluit, aux restaurants et aux transports en commun, avec des mentions fréquentes de liaisons pratiques avec l'aéroport et les taxis. Nombreux sont ceux qui apprécient la facilité de se déplacer à pied pour faire du shopping et manger.

Avis de voyageur à ce sujet

8

Albert

20 juil. 2023

·

A séjourné 1 nuit

The location is excellent, close to everything including the Airport and connected to Emporium Mall. The room is spacious and clean. The staff was friendly especially to Mr Sigit Wiantoro and his team for providing a great customer experience. The lobby is on the 10th floor and not connected to the taxi drop off. I found it rather inconvenient if you have large suitcases and small children.

10

Austin

5 déc. 2024

·

A séjourné 3 nuits

Easy to get around from this location

10

RUDOLPH

1 août 2024

·

A séjourné 1 nuit

Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport.

10

Fiona

21 juil. 2025

·

A séjourné 2 nuits

Great location, just 1min walk to Emporium Mall. Rooms look fairly newly furnished, spacious, clean n good housekeeping. The breakfast has a wide range of delicipus hot Indo foods (the widest for any Holiday Inn Express i have stayed).

10

Swee Heng

25 févr. 2023

·

A séjourné 1 nuit

Convenient location

10

NOBUTAKE

28 avr. 2025

·

A séjourné 1 nuit

Good for transportation using Taxi

8

HOCK THYE

7 déc. 2024

·

A séjourné 1 nuit

It was satisfactory. Convenient location

10

Kee Leong, Jackie

19 oct. 2024

·

A séjourné 3 nuits

The hotel is well priced and very convenient, jist next to Emporium Pluit City. Breakfast is nice too.

10

Stanley

26 mai 2023

·

A séjourné 3 nuits

I like the fact that it is connected to a shopping center where you can eat as well.

6

Makmur

13 févr. 2024

·

A séjourné 5 nuits

Good location n very convinient. Access to airport and food is great

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont variables : certains louent un buffet copieux et savoureux, tandis que beaucoup critiquent les places bondées, le service lent, les articles épuisés, les offres limitées et les machines à café fréquemment en panne.

Avis de voyageur à ce sujet

8

Kenji

26 juil. 2025

·

A séjourné 7 nuits

At the breakfast, always the coffee machines did not work properly and not enough number of staff took care of that.

10

Fiona

21 juil. 2025

·

A séjourné 2 nuits

Great location, just 1min walk to Emporium Mall. Rooms look fairly newly furnished, spacious, clean n good housekeeping. The breakfast has a wide range of delicipus hot Indo foods (the widest for any Holiday Inn Express i have stayed).

6

Jovian

18 mars 2023

·

A séjourné 3 nuits

Breakfast tables were not cleared fast enough for new diners. Food also ran out quickly.

6

YUTAKA

30 juil. 2025

·

A séjourné 3 nuits

部屋はきれいでした。朝食が人が多く座る席が不足気味で、またフォーク、スプーンなどの用意が間に合っていなかった。

8

Herbert

14 déc. 2022

·

A séjourné 4 nuits

Hotel is ideally located near my work area and with the mall beside it, food is plenty to choose. I think the breakfast menu can be improved, and the coffee machines are not working as they should. Staff are friendly and rooms are clean and tidy

4

Agnes

27 oct. 2025

·

A séjourné 3 nuits

Affordable accommodation but poor maintenance. Towels look dirty, room has a musty odour, everything in the room looks old and needed renovation and upgrading. Not sure if the hotel centrally controls the aircon temperature due to sustainability effort, my room aircon was not conducive even when I adjusted to a minimum temperature. Breakfast area seemed under-staffed. Tables were left uncleared, food not replenished on time and coffee machines are perpetually having problems. I used to love Holiday Inn Express for its value for money stay but this one at Pluit has been poorly maintained. My 3 nights stay was not enjoyable.

8

emmet

7 févr. 2025

·

A séjourné 3 nuits

Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.

4

Damond

30 janv. 2026

·

A séjourné 1 nuit

Long walk to get to the hotel lobby. Leaking many places in the restaurant and hotel walkway during heavy downpour. Slippy and dangerous. Breakfast definitely can be improved.

10

Gunawan

18 avr. 2024

·

A séjourné 3 nuits

Great Hotel with superb Breakfast!

10

Tooma

4 déc. 2025

·

A séjourné 1 nuit

Staff friendly like usual...breakfast buffet excellent...room okay

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	37 $US
février	34 $US
mars	35 $US
avril	41 $US
mai	42 $US
juin	45 $US
juillet	42 $US
août	42 $US
septembre	43 $US
octobre	39 $US
novembre	43 $US
décembre	40 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $74	17 $43
18 $43	19 $46	20 $43	21 $46	22 $43	23 $42	24 $44
25 $42	26 $43	27 $43	28 $43	29 $43	30 $46	31 $41

di	lu	ma	me	je	ve	sa
1 $41	2 $41	3 $41	4 $41	5 $41	6 $40	7 $41
8 $41	9 $41	10 $41	11 $41	12 $39	13 $41	14 $41
15 $39	16 $41	17 $41	18 $41	19 $41	20 $41	21 $41
22 $41	23 $41	24 $41	25 $41	26 $45	27 $40	28 $41
29 $41	30 $42

Holiday Inn Express Jakarta Pluit Citygate by IHG

Prix pour Holiday Inn Express Jakarta Pluit Citygate by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 grand lit, en angle (with Free Breakfast)

Chambre Standard (Free Breakfast)

Chambre Standard, 1 lit une place (High Floor with Free Breakfast)

Chambre Standard, 1 grand lit, accessible aux personnes à mobilité réduite (with Free Breakfast)

Chambre Standard, 1 grand lit (High Floor with Free Breakfast)

Chambre Standard, 1 grand lit (Free Breakfast)

Chambre Standard, 2 lits une place (Free Breakfast)

Avis des voyageurs sur Holiday Inn Express Jakarta Pluit Citygate by IHG

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

Informations sur l'établissement