Hotel Monte Campana Heredia
From
US$ 49
/noite
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From
US$ 49
/noite
Sobre este alojamento
Desfrute de 3 piscinas exteriores e de 15 banheiras de hidromassagem existentes no local. Além de uma piscina para crianças, este espaço conta ainda com outras instalações recreativas, incluindo um parque aquático grátis e uma sala de fitne...
Localização
Hotel Monte Campana Heredia, em Jesús, está numa zona repleta de entretenimento e perto do aeroporto. Amantes das compras podem visitar Multiplaza Mall Escazu, ao passo que a natureza mais bonita está em Parque Sabana e Parque Nacional Poás Volcano. Vai viajar com crianças? Considere visitar Fazenda de Café Orgânico Rosa Blanca e Cafe Britt Coffee Farm.
Restaurante
Centro de negócios
Serviço de quartos
Serviços de limpeza
Funcionários multilingues
Quartos interligados
Localização
5 km norte de la Iglesia de Barva, Birri de Santa barbara, Jesús, Cantão de Santa Bárbara, Costa Rica
Opções de quartos
4
Twin Basic
Detalhes do quarto
Dormidas 4
Quarto Familiar - Vista Montanha
Dormidas 8
1
Quadruple Basic
Detalhes do quarto
Dormidas 4
Quarto Familiar - Vista Cidade
Dormidas 8
Family Room Bunk Bed
Dormidas 8
Suite Confort
Dormidas 8
Chalet Two Beds
7
Quarto Standard
Detalhes do quarto
Dormidas 4
House Bunk Bed
Dormidas 8
Family Room Two Beds
Dormidas 8
House City View Two Bedrooms
Dormidas 8
Studio Deluxe Two Beds
Dormidas 5
House City View Two Double Beds
Dormidas 8
Avaliações dos hóspedes sobre Hotel Monte Campana Heredia
7
Bom
Com base em 466 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
46%
Família
34%
Grupos
14%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Hotel Monte Campana Heredia oferece áreas rústicas e integradas à natureza, com características peculiares e atividades para crianças, e vários hóspedes apreciaram estadias únicas, como a casa na árvore e a simpatia da equipe. No entanto, muitos comentários relatam frustrações operacionais que afetam o conforto e a confiabilidade durante a estadia.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Hotel Monte Campana Heredia oferece áreas rústicas e integradas à natureza, com características peculiares e atividades para crianças, e vários hóspedes apreciaram estadias únicas, como a casa na árvore e a simpatia da equipe. No entanto, muitos comentários relatam frustrações operacionais que afetam o conforto e a confiabilidade durante a estadia.
As reclamações mais comuns incluem pouca ou nenhuma água quente nos quartos, jacuzzis não funcionais ou frios e piscinas que podem estar frias ou sujas. Problemas de limpeza e manutenção aparecem em várias avaliações, com relatos de pragas, cheiro de mofo, móveis desgastados e itens faltantes ou com defeito nos quartos. O serviço é irregular, com relatos de horários limitados de recepção, atendimento lento no restaurante e confusão ou cobranças extras no café da manhã ou em outros itens. Espere um ambiente cênico, com muitas atividades e acomodações rústicas e execução inconsistente.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As atividades no local e as atrações aquáticas para famílias são um destaque, incluindo tirolesa e escorregadores. No entanto, muitos comentários relatam jacuzzis frios ou não funcionando e, ocasionalmente, piscinas sujas ou frias; o parque aquático pode ficar lotado quando aberto ao público.
Avaliações dos hóspedes relacionadas
6
Amelia
24 de nov. de 2025
·
A estadia foi de 1 noite
Bizarre place. Like someone just let a bunch of artist friends go nuts on the grounds here. Signage was poor and reception staff mediocre at best (a lot of just staring at guests?!). The treehouse was kinda cute but some seriously big cockroaches that might have been better kept out if the door actually fit the door frame. Worth a stroll around the grounds, if only for the stories.
Bizarre place. Like someone just let a bunch of artist friends go nuts on the grounds here. Signage was poor and reception staff mediocre at best (a lot of just staring at guests?!). The treehouse was kinda cute but some seriously big cockroaches that might have been better kept out if the door actually fit the door frame. Worth a stroll around the grounds, if only for the stories.
6
gaelle
16 de fev. de 2025
·
A estadia foi de 2 noites
Moyen, hôtel de brique et de broc. Pas d’eau chaude. Jacuzzi ne fonctionne pas vraiment. Piscine gelée. Sinon beau décor et belle vu.
Moyen, hôtel de brique et de broc. Pas d’eau chaude. Jacuzzi ne fonctionne pas vraiment. Piscine gelée. Sinon beau décor et belle vu.
6
ZULMA D
12 de fev. de 2023
·
A estadia foi de 5 noites
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
10
Lesther
17 de abr. de 2022
·
A estadia foi de 1 noite
Excelente tanto como en la estadía como en general las picinas hermosas super tranquilo el servicio exelente
Excelente tanto como en la estadía como en general las picinas hermosas super tranquilo el servicio exelente
10
Rafael
11 de ago. de 2025
·
A estadia foi de 11 noites
It is a very nice place with a lot of activities, specially for the children. Staff is very friendly and fast acting. We enjoy the Canopy a lot, thanks guys for the attention and patience during this activity.
It is a very nice place with a lot of activities, specially for the children. Staff is very friendly and fast acting. We enjoy the Canopy a lot, thanks guys for the attention and patience during this activity.
8
Samantha
5 de out. de 2023
·
A estadia foi de 4 noites
Great stay. Which the Jacuzzis actually worked. Its a water park open to the public so be prepared for it to be packed. Other than that we had a great time.
Great stay. Which the Jacuzzis actually worked. Its a water park open to the public so be prepared for it to be packed. Other than that we had a great time.
2
Sergio
2 de mar. de 2025
·
A estadia foi de 3 noites
Room smelled of mold. No hot water. No towels in the room. All three jacuzzi were cold. Refrigerator and microwave inoperable.
Room smelled of mold. No hot water. No towels in the room. All three jacuzzi were cold. Refrigerator and microwave inoperable.
6
EFRAIN
14 de jun. de 2022
·
A estadia foi de 1 noite
Naturaleza muy bonita y cuidada. La comida es bastante regular. La música en vivo es my buena.
Naturaleza muy bonita y cuidada. La comida es bastante regular. La música en vivo es my buena.
8
Geneviève
26 de jan. de 2023
·
A estadia foi de 2 noites
Les installations pour les enfants sont extra ! Plusieurs glissades et grandes piscines. Notre baignoire était aussi grande que la pataugeoire;)))) Jeux d activité directement dans le restaurant ! Nourriture excellente dans le resto ! Serveur très gentil! Notre fils de 2 ans étaient au paradis ! Très belle vue de la ville de San José Énormément a faire sur place pour tous les âges !
Les installations pour les enfants sont extra ! Plusieurs glissades et grandes piscines. Notre baignoire était aussi grande que la pataugeoire;)))) Jeux d activité directement dans le restaurant ! Nourriture excellente dans le resto ! Serveur très gentil! Notre fils de 2 ans étaient au paradis ! Très belle vue de la ville de San José Énormément a faire sur place pour tous les âges !
10
Mauricio
4 de jan. de 2026
·
A estadia foi de 2 noites
Habitación muy bonita, las instalaciones son rústicas y el personal muy amable.
Habitación muy bonita, las instalaciones son rústicas y el personal muy amable.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Vários hóspedes relataram má limpeza e manutenção, incluindo pragas, cheiro de mofo, móveis sujos ou desgastados e equipamentos ou toalhas sujos. Os problemas aparecem em diferentes tipos de quartos.
Avaliações dos hóspedes relacionadas
6
Amelia
24 de nov. de 2025
·
A estadia foi de 1 noite
Bizarre place. Like someone just let a bunch of artist friends go nuts on the grounds here. Signage was poor and reception staff mediocre at best (a lot of just staring at guests?!). The treehouse was kinda cute but some seriously big cockroaches that might have been better kept out if the door actually fit the door frame. Worth a stroll around the grounds, if only for the stories.
Bizarre place. Like someone just let a bunch of artist friends go nuts on the grounds here. Signage was poor and reception staff mediocre at best (a lot of just staring at guests?!). The treehouse was kinda cute but some seriously big cockroaches that might have been better kept out if the door actually fit the door frame. Worth a stroll around the grounds, if only for the stories.
6
ZULMA D
12 de fev. de 2023
·
A estadia foi de 5 noites
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
6
Melissa
22 de abr. de 2023
·
A estadia foi de 1 noite
Limpieza; después de que una persona haga el check-out deberían de revisar bien que todo esté bien en las habitaciones, que todo esté listo y limpio para las próximas personas que se lleguen a hospedar en esa misma habitación, asegurarse que no haya ninguna sorpresa como la que yo me encontré en el baño al llegar a la habitación, encontré las heces de otra persona y yo tuve que bajar la palanca a esas heces que no sé de quién eran. Check in y recepción; Monte campana es de los POCOS hoteles en el país que tienen un check in tan temprano 6:30pm, como feedback deberían de tener como en otros hoteles personas que se turnen, entren un poco más tarde y salgan mas tarde para que así los turistas puedan tener más flexibilidad a la hora del check in, poder llegar después de las 6:30 sin tener que llegar a preguntarle al guarda algo que no le corresponde al trabajo de él, debería quedarse otra persona en recepción un poco más tarde con otro turno, no que a uno como cliente lo ofuscan todo por llegar todo temprano a las 6:30, y al día siguiente las mujeres que trabajan en recepción actúan de mala gana porque uno llegó la noche anterior cuando ellas ya no estaban. No es ni culpa del guarda ni del cliente que decide dónde ir a pagar; es culpa de administración. Jacuzzis; después de cierta hora o rato los apagan y no siguen echando burbujas para que el agua siga fluyendo y limpiandose.
Limpieza; después de que una persona haga el check-out deberían de revisar bien que todo esté bien en las habitaciones, que todo esté listo y limpio para las próximas personas que se lleguen a hospedar en esa misma habitación, asegurarse que no haya ninguna sorpresa como la que yo me encontré en el baño al llegar a la habitación, encontré las heces de otra persona y yo tuve que bajar la palanca a esas heces que no sé de quién eran. Check in y recepción; Monte campana es de los POCOS hoteles en el país que tienen un check in tan temprano 6:30pm, como feedback deberían de tener como en otros hoteles personas que se turnen, entren un poco más tarde y salgan mas tarde para que así los turistas puedan tener más flexibilidad a la hora del check in, poder llegar después de las 6:30 sin tener que llegar a preguntarle al guarda algo que no le corresponde al trabajo de él, debería quedarse otra persona en recepción un poco más tarde con otro turno, no que a uno como cliente lo ofuscan todo por llegar todo temprano a las 6:30, y al día siguiente las mujeres que trabajan en recepción actúan de mala gana porque uno llegó la noche anterior cuando ellas ya no estaban. No es ni culpa del guarda ni del cliente que decide dónde ir a pagar; es culpa de administración. Jacuzzis; después de cierta hora o rato los apagan y no siguen echando burbujas para que el agua siga fluyendo y limpiandose.
2
danny
30 de set. de 2022
·
A estadia foi de 1 noite
Rooms not very taking care of
Rooms not very taking care of
10
SANTIAGO
21 de dez. de 2024
·
A estadia foi de 4 noites
Muy buena atención solo que me encontré con un alacrán en la habitación
Muy buena atención solo que me encontré con un alacrán en la habitación
2
noemi
25 de dez. de 2024
·
A estadia foi de 5 noites
What breakfast offers does not include, does not include towels, dirty and destroyed furniture, torn sheets, spider webs and spiders in quantity, broken cabinets, floors, dirty windows, and there is cable, no air conditioning and it heats a lot since it is all windows glass, We don't sleep a night, the dog barks night and day.
What breakfast offers does not include, does not include towels, dirty and destroyed furniture, torn sheets, spider webs and spiders in quantity, broken cabinets, floors, dirty windows, and there is cable, no air conditioning and it heats a lot since it is all windows glass, We don't sleep a night, the dog barks night and day.
2
Sergio
2 de mar. de 2025
·
A estadia foi de 3 noites
Room smelled of mold. No hot water. No towels in the room. All three jacuzzi were cold. Refrigerator and microwave inoperable.
Room smelled of mold. No hot water. No towels in the room. All three jacuzzi were cold. Refrigerator and microwave inoperable.
4
Cindy
15 de jul. de 2025
·
A estadia foi de 2 noites
Camas muy duras y nada confortables, no hay cobijas y cuando pedimos cobijas porque pasamos una noche demasiado fría, nos dieron sábanas. La habitación traquea y olía mucho a gas. No funcionaba la televisión, ni el agua caliente ni la bañera de hidromasaje. El café del desayuno es horrible. Para comprar desayuno/comida debes caminar 150 metros hasta la recepción y volver al área de desayuno y si olvidaste pagar algo, debes volver hasta la recepción. La atención de las empleadas de recepción fue muy deficiente. Gimnasio en mal estado. No tienen salvavidas, ni seguridad interna.
Camas muy duras y nada confortables, no hay cobijas y cuando pedimos cobijas porque pasamos una noche demasiado fría, nos dieron sábanas. La habitación traquea y olía mucho a gas. No funcionaba la televisión, ni el agua caliente ni la bañera de hidromasaje. El café del desayuno es horrible. Para comprar desayuno/comida debes caminar 150 metros hasta la recepción y volver al área de desayuno y si olvidaste pagar algo, debes volver hasta la recepción. La atención de las empleadas de recepción fue muy deficiente. Gimnasio en mal estado. No tienen salvavidas, ni seguridad interna.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são rústicos e únicos (incluindo uma opção de casa na árvore), mas o conforto é básico, com camas duras e controle limitado de temperatura devido à ausência de ar condicionado. Relatos recorrentes citam pouca ou nenhuma água quente e alguns itens de comodidades no quarto não funcionando.
Avaliações dos hóspedes relacionadas
6
Amelia
24 de nov. de 2025
·
A estadia foi de 1 noite
Bizarre place. Like someone just let a bunch of artist friends go nuts on the grounds here. Signage was poor and reception staff mediocre at best (a lot of just staring at guests?!). The treehouse was kinda cute but some seriously big cockroaches that might have been better kept out if the door actually fit the door frame. Worth a stroll around the grounds, if only for the stories.
Bizarre place. Like someone just let a bunch of artist friends go nuts on the grounds here. Signage was poor and reception staff mediocre at best (a lot of just staring at guests?!). The treehouse was kinda cute but some seriously big cockroaches that might have been better kept out if the door actually fit the door frame. Worth a stroll around the grounds, if only for the stories.
6
gaelle
16 de fev. de 2025
·
A estadia foi de 2 noites
Moyen, hôtel de brique et de broc. Pas d’eau chaude. Jacuzzi ne fonctionne pas vraiment. Piscine gelée. Sinon beau décor et belle vu.
Moyen, hôtel de brique et de broc. Pas d’eau chaude. Jacuzzi ne fonctionne pas vraiment. Piscine gelée. Sinon beau décor et belle vu.
6
ZULMA D
12 de fev. de 2023
·
A estadia foi de 5 noites
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
4
Jose
16 de nov. de 2024
·
A estadia foi de 2 noites
It was truly disappointing the water temperature because it was barely warm for the bathtub inside the room as well as the hot tubs outside near the pools.
It was truly disappointing the water temperature because it was barely warm for the bathtub inside the room as well as the hot tubs outside near the pools.
8
Johnny
11 de dez. de 2023
·
A estadia foi de 1 noite
It was cozy and affordable. Could use some upgrades.
It was cozy and affordable. Could use some upgrades.
2
noemi
25 de dez. de 2024
·
A estadia foi de 5 noites
What breakfast offers does not include, does not include towels, dirty and destroyed furniture, torn sheets, spider webs and spiders in quantity, broken cabinets, floors, dirty windows, and there is cable, no air conditioning and it heats a lot since it is all windows glass, We don't sleep a night, the dog barks night and day.
What breakfast offers does not include, does not include towels, dirty and destroyed furniture, torn sheets, spider webs and spiders in quantity, broken cabinets, floors, dirty windows, and there is cable, no air conditioning and it heats a lot since it is all windows glass, We don't sleep a night, the dog barks night and day.
2
Sergio
2 de mar. de 2025
·
A estadia foi de 3 noites
Room smelled of mold. No hot water. No towels in the room. All three jacuzzi were cold. Refrigerator and microwave inoperable.
Room smelled of mold. No hot water. No towels in the room. All three jacuzzi were cold. Refrigerator and microwave inoperable.
10
Amanda
18 de jun. de 2024
·
A estadia foi de 2 noites
This place is adorable. Very hippy vibe. The staff were very friendly. We stayed in the treehouse and it was very cool.
This place is adorable. Very hippy vibe. The staff were very friendly. We stayed in the treehouse and it was very cool.
4
Nicolas
14 de jan. de 2026
·
A estadia foi de 2 noites
I rented out the tree house and we did not get hot water once for any of our showers for the three days we were there. Very very lame. Also, breakfast said it was included in hotels.com and we were charged for breakfast ($8/head no biggie but annoying) Also asked about doing laundry and they quoted me $5 for a load, and they ended up charging me $41 (what a rip off and I hate being lied to.) I guess expected unexpected things here, cheaper to take an uber and get you food needs and laundry outside of the property.
I rented out the tree house and we did not get hot water once for any of our showers for the three days we were there. Very very lame. Also, breakfast said it was included in hotels.com and we were charged for breakfast ($8/head no biggie but annoying) Also asked about doing laundry and they quoted me $5 for a load, and they ended up charging me $41 (what a rip off and I hate being lied to.) I guess expected unexpected things here, cheaper to take an uber and get you food needs and laundry outside of the property.
4
Cindy
15 de jul. de 2025
·
A estadia foi de 2 noites
Camas muy duras y nada confortables, no hay cobijas y cuando pedimos cobijas porque pasamos una noche demasiado fría, nos dieron sábanas. La habitación traquea y olía mucho a gas. No funcionaba la televisión, ni el agua caliente ni la bañera de hidromasaje. El café del desayuno es horrible. Para comprar desayuno/comida debes caminar 150 metros hasta la recepción y volver al área de desayuno y si olvidaste pagar algo, debes volver hasta la recepción. La atención de las empleadas de recepción fue muy deficiente. Gimnasio en mal estado. No tienen salvavidas, ni seguridad interna.
Camas muy duras y nada confortables, no hay cobijas y cuando pedimos cobijas porque pasamos una noche demasiado fría, nos dieron sábanas. La habitación traquea y olía mucho a gas. No funcionaba la televisión, ni el agua caliente ni la bañera de hidromasaje. El café del desayuno es horrible. Para comprar desayuno/comida debes caminar 150 metros hasta la recepción y volver al área de desayuno y si olvidaste pagar algo, debes volver hasta la recepción. La atención de las empleadas de recepción fue muy deficiente. Gimnasio en mal estado. No tienen salvavidas, ni seguridad interna.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A gentileza da equipe é mencionada, mas o serviço é inconsistente. As avaliações citam horários limitados de recepção, atendimento lento no restaurante, alterações de reserva ou de quarto sem aviso prévio e mal-entendidos ou cobranças extras nas contas (por exemplo, café da manhã, lavanderia, preços do cardápio).
Avaliações dos hóspedes relacionadas
6
Amelia
24 de nov. de 2025
·
A estadia foi de 1 noite
Bizarre place. Like someone just let a bunch of artist friends go nuts on the grounds here. Signage was poor and reception staff mediocre at best (a lot of just staring at guests?!). The treehouse was kinda cute but some seriously big cockroaches that might have been better kept out if the door actually fit the door frame. Worth a stroll around the grounds, if only for the stories.
Bizarre place. Like someone just let a bunch of artist friends go nuts on the grounds here. Signage was poor and reception staff mediocre at best (a lot of just staring at guests?!). The treehouse was kinda cute but some seriously big cockroaches that might have been better kept out if the door actually fit the door frame. Worth a stroll around the grounds, if only for the stories.
10
Lazaro
6 de dez. de 2021
·
A estadia foi de 9 noites
La estancia fue agradable , lo disfrutamos mucho , el personal del restaurante fue muy amable y cordial , nos sentimos muy a gusto es nuestra segunda visita al hotel , gracias .
La estancia fue agradable , lo disfrutamos mucho , el personal del restaurante fue muy amable y cordial , nos sentimos muy a gusto es nuestra segunda visita al hotel , gracias .
6
ZULMA D
12 de fev. de 2023
·
A estadia foi de 5 noites
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
10
Rafael
11 de ago. de 2025
·
A estadia foi de 11 noites
It is a very nice place with a lot of activities, specially for the children. Staff is very friendly and fast acting. We enjoy the Canopy a lot, thanks guys for the attention and patience during this activity.
It is a very nice place with a lot of activities, specially for the children. Staff is very friendly and fast acting. We enjoy the Canopy a lot, thanks guys for the attention and patience during this activity.
6
Melissa
22 de abr. de 2023
·
A estadia foi de 1 noite
Limpieza; después de que una persona haga el check-out deberían de revisar bien que todo esté bien en las habitaciones, que todo esté listo y limpio para las próximas personas que se lleguen a hospedar en esa misma habitación, asegurarse que no haya ninguna sorpresa como la que yo me encontré en el baño al llegar a la habitación, encontré las heces de otra persona y yo tuve que bajar la palanca a esas heces que no sé de quién eran. Check in y recepción; Monte campana es de los POCOS hoteles en el país que tienen un check in tan temprano 6:30pm, como feedback deberían de tener como en otros hoteles personas que se turnen, entren un poco más tarde y salgan mas tarde para que así los turistas puedan tener más flexibilidad a la hora del check in, poder llegar después de las 6:30 sin tener que llegar a preguntarle al guarda algo que no le corresponde al trabajo de él, debería quedarse otra persona en recepción un poco más tarde con otro turno, no que a uno como cliente lo ofuscan todo por llegar todo temprano a las 6:30, y al día siguiente las mujeres que trabajan en recepción actúan de mala gana porque uno llegó la noche anterior cuando ellas ya no estaban. No es ni culpa del guarda ni del cliente que decide dónde ir a pagar; es culpa de administración. Jacuzzis; después de cierta hora o rato los apagan y no siguen echando burbujas para que el agua siga fluyendo y limpiandose.
Limpieza; después de que una persona haga el check-out deberían de revisar bien que todo esté bien en las habitaciones, que todo esté listo y limpio para las próximas personas que se lleguen a hospedar en esa misma habitación, asegurarse que no haya ninguna sorpresa como la que yo me encontré en el baño al llegar a la habitación, encontré las heces de otra persona y yo tuve que bajar la palanca a esas heces que no sé de quién eran. Check in y recepción; Monte campana es de los POCOS hoteles en el país que tienen un check in tan temprano 6:30pm, como feedback deberían de tener como en otros hoteles personas que se turnen, entren un poco más tarde y salgan mas tarde para que así los turistas puedan tener más flexibilidad a la hora del check in, poder llegar después de las 6:30 sin tener que llegar a preguntarle al guarda algo que no le corresponde al trabajo de él, debería quedarse otra persona en recepción un poco más tarde con otro turno, no que a uno como cliente lo ofuscan todo por llegar todo temprano a las 6:30, y al día siguiente las mujeres que trabajan en recepción actúan de mala gana porque uno llegó la noche anterior cuando ellas ya no estaban. No es ni culpa del guarda ni del cliente que decide dónde ir a pagar; es culpa de administración. Jacuzzis; después de cierta hora o rato los apagan y no siguen echando burbujas para que el agua siga fluyendo y limpiandose.
8
Charles
3 de dez. de 2024
·
A estadia foi de 4 noites
Very good overall, except food service was very slow and food was not all that good.
Very good overall, except food service was very slow and food was not all that good.
10
Amanda
18 de jun. de 2024
·
A estadia foi de 2 noites
This place is adorable. Very hippy vibe. The staff were very friendly. We stayed in the treehouse and it was very cool.
This place is adorable. Very hippy vibe. The staff were very friendly. We stayed in the treehouse and it was very cool.
4
Nicolas
14 de jan. de 2026
·
A estadia foi de 2 noites
I rented out the tree house and we did not get hot water once for any of our showers for the three days we were there. Very very lame. Also, breakfast said it was included in hotels.com and we were charged for breakfast ($8/head no biggie but annoying) Also asked about doing laundry and they quoted me $5 for a load, and they ended up charging me $41 (what a rip off and I hate being lied to.) I guess expected unexpected things here, cheaper to take an uber and get you food needs and laundry outside of the property.
I rented out the tree house and we did not get hot water once for any of our showers for the three days we were there. Very very lame. Also, breakfast said it was included in hotels.com and we were charged for breakfast ($8/head no biggie but annoying) Also asked about doing laundry and they quoted me $5 for a load, and they ended up charging me $41 (what a rip off and I hate being lied to.) I guess expected unexpected things here, cheaper to take an uber and get you food needs and laundry outside of the property.
10
Mauricio
4 de jan. de 2026
·
A estadia foi de 2 noites
Habitación muy bonita, las instalaciones son rústicas y el personal muy amable.
Habitación muy bonita, las instalaciones son rústicas y el personal muy amable.
4
Cindy
15 de jul. de 2025
·
A estadia foi de 2 noites
Camas muy duras y nada confortables, no hay cobijas y cuando pedimos cobijas porque pasamos una noche demasiado fría, nos dieron sábanas. La habitación traquea y olía mucho a gas. No funcionaba la televisión, ni el agua caliente ni la bañera de hidromasaje. El café del desayuno es horrible. Para comprar desayuno/comida debes caminar 150 metros hasta la recepción y volver al área de desayuno y si olvidaste pagar algo, debes volver hasta la recepción. La atención de las empleadas de recepción fue muy deficiente. Gimnasio en mal estado. No tienen salvavidas, ni seguridad interna.
Camas muy duras y nada confortables, no hay cobijas y cuando pedimos cobijas porque pasamos una noche demasiado fría, nos dieron sábanas. La habitación traquea y olía mucho a gas. No funcionaba la televisión, ni el agua caliente ni la bañera de hidromasaje. El café del desayuno es horrible. Para comprar desayuno/comida debes caminar 150 metros hasta la recepción y volver al área de desayuno y si olvidaste pagar algo, debes volver hasta la recepción. La atención de las empleadas de recepción fue muy deficiente. Gimnasio en mal estado. No tienen salvavidas, ni seguridad interna.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Não há informações suficientes nas avaliações.
Avaliações dos hóspedes relacionadas
8
Geneviève
26 de jan. de 2023
·
A estadia foi de 2 noites
Les installations pour les enfants sont extra ! Plusieurs glissades et grandes piscines. Notre baignoire était aussi grande que la pataugeoire;)))) Jeux d activité directement dans le restaurant ! Nourriture excellente dans le resto ! Serveur très gentil! Notre fils de 2 ans étaient au paradis ! Très belle vue de la ville de San José Énormément a faire sur place pour tous les âges !
Les installations pour les enfants sont extra ! Plusieurs glissades et grandes piscines. Notre baignoire était aussi grande que la pataugeoire;)))) Jeux d activité directement dans le restaurant ! Nourriture excellente dans le resto ! Serveur très gentil! Notre fils de 2 ans étaient au paradis ! Très belle vue de la ville de San José Énormément a faire sur place pour tous les âges !
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback sobre a comida é misto: alguns acharam as refeições excelentes ou razoáveis, enquanto outros acharam a comida média e o serviço lento. Várias avaliações mencionam confusão ou cobranças extras em relação ao café da manhã e aos preços do cardápio.
Avaliações dos hóspedes relacionadas
6
Mauricio
9 de fev. de 2024
·
A estadia foi de 2 noites
Sin ningún aviso y sin ningún motivo nos cambiaron la Casa del Lago por una “villa”, mucho más pequeña y muy diferente a lo reservado. En el restaurante hay platos VIP que no están en el menú y no tienen el precio. Se realizó el pedido de un plato mixto del menú pero pidieron a la cocina uno VIP con más del doble del precio.
Sin ningún aviso y sin ningún motivo nos cambiaron la Casa del Lago por una “villa”, mucho más pequeña y muy diferente a lo reservado. En el restaurante hay platos VIP que no están en el menú y no tienen el precio. Se realizó el pedido de un plato mixto del menú pero pidieron a la cocina uno VIP con más del doble del precio.
10
Lazaro
6 de dez. de 2021
·
A estadia foi de 9 noites
La estancia fue agradable , lo disfrutamos mucho , el personal del restaurante fue muy amable y cordial , nos sentimos muy a gusto es nuestra segunda visita al hotel , gracias .
La estancia fue agradable , lo disfrutamos mucho , el personal del restaurante fue muy amable y cordial , nos sentimos muy a gusto es nuestra segunda visita al hotel , gracias .
6
ZULMA D
12 de fev. de 2023
·
A estadia foi de 5 noites
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
8
Charles
3 de dez. de 2024
·
A estadia foi de 4 noites
Very good overall, except food service was very slow and food was not all that good.
Very good overall, except food service was very slow and food was not all that good.
6
EFRAIN
14 de jun. de 2022
·
A estadia foi de 1 noite
Naturaleza muy bonita y cuidada. La comida es bastante regular. La música en vivo es my buena.
Naturaleza muy bonita y cuidada. La comida es bastante regular. La música en vivo es my buena.
4
Nicolas
14 de jan. de 2026
·
A estadia foi de 2 noites
I rented out the tree house and we did not get hot water once for any of our showers for the three days we were there. Very very lame. Also, breakfast said it was included in hotels.com and we were charged for breakfast ($8/head no biggie but annoying) Also asked about doing laundry and they quoted me $5 for a load, and they ended up charging me $41 (what a rip off and I hate being lied to.) I guess expected unexpected things here, cheaper to take an uber and get you food needs and laundry outside of the property.
I rented out the tree house and we did not get hot water once for any of our showers for the three days we were there. Very very lame. Also, breakfast said it was included in hotels.com and we were charged for breakfast ($8/head no biggie but annoying) Also asked about doing laundry and they quoted me $5 for a load, and they ended up charging me $41 (what a rip off and I hate being lied to.) I guess expected unexpected things here, cheaper to take an uber and get you food needs and laundry outside of the property.
8
Geneviève
26 de jan. de 2023
·
A estadia foi de 2 noites
Les installations pour les enfants sont extra ! Plusieurs glissades et grandes piscines. Notre baignoire était aussi grande que la pataugeoire;)))) Jeux d activité directement dans le restaurant ! Nourriture excellente dans le resto ! Serveur très gentil! Notre fils de 2 ans étaient au paradis ! Très belle vue de la ville de San José Énormément a faire sur place pour tous les âges !
Les installations pour les enfants sont extra ! Plusieurs glissades et grandes piscines. Notre baignoire était aussi grande que la pataugeoire;)))) Jeux d activité directement dans le restaurant ! Nourriture excellente dans le resto ! Serveur très gentil! Notre fils de 2 ans étaient au paradis ! Très belle vue de la ville de San José Énormément a faire sur place pour tous les âges !
4
Cindy
15 de jul. de 2025
·
A estadia foi de 2 noites
Camas muy duras y nada confortables, no hay cobijas y cuando pedimos cobijas porque pasamos una noche demasiado fría, nos dieron sábanas. La habitación traquea y olía mucho a gas. No funcionaba la televisión, ni el agua caliente ni la bañera de hidromasaje. El café del desayuno es horrible. Para comprar desayuno/comida debes caminar 150 metros hasta la recepción y volver al área de desayuno y si olvidaste pagar algo, debes volver hasta la recepción. La atención de las empleadas de recepción fue muy deficiente. Gimnasio en mal estado. No tienen salvavidas, ni seguridad interna.
Camas muy duras y nada confortables, no hay cobijas y cuando pedimos cobijas porque pasamos una noche demasiado fría, nos dieron sábanas. La habitación traquea y olía mucho a gas. No funcionaba la televisión, ni el agua caliente ni la bañera de hidromasaje. El café del desayuno es horrible. Para comprar desayuno/comida debes caminar 150 metros hasta la recepción y volver al área de desayuno y si olvidaste pagar algo, debes volver hasta la recepción. La atención de las empleadas de recepción fue muy deficiente. Gimnasio en mal estado. No tienen salvavidas, ni seguridad interna.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Eleazar
24 de set. de 2026
·
A estadia foi de 1 noite
Excelente lugar solo fue unas horas pero es mágico !!! De noche espero conocerlo de día …
Excelente lugar solo fue unas horas pero es mágico !!! De noche espero conocerlo de día …
10
Mari
21 de abr. de 2026
·
A estadia foi de 5 noites
Shower water was very cold. Otherwise, everything was great.
Shower water was very cold. Otherwise, everything was great.
8
Emely
26 de mar. de 2026
·
A estadia foi de 2 noites
Había ropa sucia en el baño de mi habitación, no tenían lo que yo pedí en el restaurante :( los toboganes son pequeños creo que es mucho de perspectiva en las fotos, me gustó el jacuzzi y me metí a las albercas (estaban frías) 6.5/10 solo estuve 2 noches, un día completo la pasé en las albercas el día siguiente estuve fuera solo pagué por dormir, los animales de llanta eran impresionantes y lindos los koi
Había ropa sucia en el baño de mi habitación, no tenían lo que yo pedí en el restaurante :( los toboganes son pequeños creo que es mucho de perspectiva en las fotos, me gustó el jacuzzi y me metí a las albercas (estaban frías) 6.5/10 solo estuve 2 noches, un día completo la pasé en las albercas el día siguiente estuve fuera solo pagué por dormir, los animales de llanta eran impresionantes y lindos los koi
6
Shantea
15 de mar. de 2026
·
A estadia foi de 1 noite
Sure there were a lot of hot tubs but there quite a few that wasn’t working. It seemed like they were in the middle of doing maintenance/ repairs. Do not book the Chalet if you are looking for clean and comfort. The couches were stained, the stairs to the loft is narrow and the walk same walkway was terrifying. You need a wristband to enjoy the “attractions” and you have purchase the breakfast at the reception desk.
Sure there were a lot of hot tubs but there quite a few that wasn’t working. It seemed like they were in the middle of doing maintenance/ repairs. Do not book the Chalet if you are looking for clean and comfort. The couches were stained, the stairs to the loft is narrow and the walk same walkway was terrifying. You need a wristband to enjoy the “attractions” and you have purchase the breakfast at the reception desk.
6
Jean Francois
8 de mar. de 2026
·
A estadia foi de 6 noites
Il y a beaucoup a faire , glissade d'eau etc... par contre si vous prévoyez un établissement digne de l'hôtel des gouverneurs ben vous allez être déçu. Nous on avais le chalet rustique, qui est vraiment rustique mais qui était parfait pour nous. N' ayez pas trop d'attente. Camp de bois rond , en base de ciment pu l'on vois le jour au travers des murs..... mais cetait très chaleureux et correctes. Rien de plus.
Il y a beaucoup a faire , glissade d'eau etc... par contre si vous prévoyez un établissement digne de l'hôtel des gouverneurs ben vous allez être déçu. Nous on avais le chalet rustique, qui est vraiment rustique mais qui était parfait pour nous. N' ayez pas trop d'attente. Camp de bois rond , en base de ciment pu l'on vois le jour au travers des murs..... mais cetait très chaleureux et correctes. Rien de plus.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 22:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-29: 47.798917949657444USD
- 2026-10-30: 42.03180657653809USD
- 2026-10-31: NO DATA
- 2026-11-01: 44.46842847698212USD
- 2026-11-02: 44.84192423871994USD
- 2026-11-03: 48.28125148288727USD
- 2026-11-04: 47.95567943582535USD
- 2026-11-05: 49.01638559242249USD
- 2026-11-06: 49.438844296207435USD
- 2026-11-07: 53.659823852157594USD
- 2026-11-08: 53.12822497875214USD
- 2026-11-09: 49.438844296207435USD
- 2026-11-10: 47.95170140974045USD
- 2026-11-11: 51.51343174989701USD
- 2026-11-12: 51.51343174989701USD
- 2026-11-13: 54.03617323003769USD
- 2026-11-14: 47.119544351367956USD
- 2026-11-15: 51.51343174989701USD
- 2026-11-16: 51.51343174989701USD
- 2026-11-17: 51.51343174989701USD
- 2026-11-18: 51.51343174989701USD
- 2026-11-19: 47.95170140974045USD
- 2026-11-20: 50.53463289484024USD
- 2026-11-21: 52.03483001037598USD
- 2026-11-22: 44.25962895793915USD
- 2026-11-23: 51.51343174989701USD
- 2026-11-24: 51.51343174989701USD
- 2026-11-25: 51.51343174989701USD
- 2026-11-26: 51.51343174989701USD
- 2026-11-27: 51.51343174989701USD
- 2026-11-28: 49.46471424314499USD
- 2026-11-29: 47.119544351367956USD
- 2026-11-30: 47.119544351367956USD
- 2026-12-01: 52.22889294456483USD
- 2026-12-02: 53.3020911252594USD
- 2026-12-03: 48.00573271478653USD
- 2026-12-04: 52.68526708915711USD
- 2026-12-05: 47.95170140974045USD
- 2026-12-06: 52.22889294456483USD
- 2026-12-07: 52.03483001037598USD
- 2026-12-08: 52.03483001037598USD
- 2026-12-09: 52.03483001037598USD
- 2026-12-10: 52.03483001037598USD
- 2026-12-11: 53.2756632324791USD
- 2026-12-12: 53.2756632324791USD
- 2026-12-13: 48.14860944181443USD
- 2026-12-14: 52.22889294456483USD
- 2026-12-15: 52.03483001037598USD
- 2026-12-16: 52.03483001037598USD
- 2026-12-17: 57.458463959922796USD
- 2026-12-18: 55.617229901485445USD
- 2026-12-19: 68.68597833953858USD
- 2026-12-20: 68.66311107824326USD
- 2026-12-21: 68.71318991197586USD
- 2026-12-22: NO DATA
- 2026-12-23: 64.04286803270341USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Cortesias mais populares
Restaurante
Centro de negócios
Serviço de quartos
Serviços de limpeza
Funcionários multilingues
Quartos interligados
Serviços
Centro de negócios
Serviços de limpeza
Funcionários multilingues
Salas de reuniões
Depósito de bagagem
Banquet Hall
Concierge Services
Conference Center
Front Desk (limited hours)
Laundry Facilities
Tours/Ticket Assistance
Wedding Services
Geral
Serviço de quartos
Restaurante
Quartos interligados
Toalhas
Bar junto à piscina
Área de piquenique/Mesas
Máquinas de venda automática
Barbecue Grill (s)
Coffee/Tea in Common Areas
Smoke-Free Property
Atividades
Jardim
Bicicleta de montanha
Karaoke
Parque infantil
Voleibol
Percursos ecológicos no local
Piscina para crianças
Piscina exterior
Arcade/Game Room
Water Park Access (free)
Hiking/Biking (nearby)
Rooftop Terrace
Fitness Center (nearby)
Waterslide
Estacionamento
Estacionamento gratuito
Area Shuttle (free)