BLUF - This is not a 4 star hotel. Whilst the room itself is good, the rest of the package is appalling. The hotel claims to have parking, which is technically true, but it is not dedicated, and is in an insecure public carpark for which there is an additional €10 charge (not stated at booking). This is not obvious and not easy to find. Not info fro the hotel to inform you that there is only one lift out of the car park intot he hotel, and that this needs the room swipe card, so you have to walk out of the car park, back into the hotel to get one. There is no restaurant for dinner - a 4 star hotel should have table service and a proper menu - the only dinner option is a very basic bar service cafeteria which is shared with the next door hospital, and has very limited choice, and all the ambiance of a bus station waiting room. The room, whilst large and with a decent bathroom, lacked any sort of provision i.e. no kettle, no tea/coffee, no bottled water etc. The hotel claims that the rooms have a "City View", again technically true, but a view of the back of a graffiti covered industrial facility and some social housing is not quite what was expected. Lastly, the hotel is some way out of Leon, so once you are there, you are stuck.
BLUF - This is not a 4 star hotel. Whilst the room itself is good, the rest of the package is appalling. The hotel claims to have parking, which is technically true, but it is not dedicated, and is in an insecure public carpark for which there is an additional €10 charge (not stated at booking). This is not obvious and not easy to find. Not info fro the hotel to inform you that there is only one lift out of the car park intot he hotel, and that this needs the room swipe card, so you have to walk out of the car park, back into the hotel to get one. There is no restaurant for dinner - a 4 star hotel should have table service and a proper menu - the only dinner option is a very basic bar service cafeteria which is shared with the next door hospital, and has very limited choice, and all the ambiance of a bus station waiting room. The room, whilst large and with a decent bathroom, lacked any sort of provision i.e. no kettle, no tea/coffee, no bottled water etc. The hotel claims that the rooms have a "City View", again technically true, but a view of the back of a graffiti covered industrial facility and some social housing is not quite what was expected. Lastly, the hotel is some way out of Leon, so once you are there, you are stuck.
