The Ritz-Carlton, Harbin

views were spectacular. Tallest building in Harbin with view of Ice and Snow Park, and Sun Island. Concierge had a long down top coat that he loaned me. All the staff was attntive and anxious to help.

Check in was fast and smooth. Staff was very professional and efficient . Everything was explained clearly and were very proactive in providing all necessary information . Room was fantastic but one flaw was when in the room if you are not on the hotel’s wifi, the phone signal is rather poor so that’s the only thing I would say that needs improvement .

Gran hotel, habitaciones muy confortables, hablan muy poco inglés como en toda China

Room is very big and has everything we need. Hotel staffs are very kind and helpful.

Very top quality hotel and friendly staff, my family’s first choice when traveling in Harbin. The manager and staff did a great job.