Highland Lake Resort

Y

The staff was excellent. The coffee in the room and office was great to have. The room was so well decorated and clean. I wish they had conditioner in the shower as a toiletry.

Very nice location and sweet and helpful people.

Great stay. Would book again

Didn’t get the pack and play for my son when called multiple times. Only got offered last minute when he was already sleep. Went to their little restaurant to eat before bed, never got the food my son got antsy and we had to leave the restaurant. Never got offered a refund or food delivered, nothing. Then the next day my son got ill and had to leave early, Expedia attempted to reach out to get a refund for the last day and were denied. The woman at the desk said I’d get a credit? Didn’t even get that, not that I’d use it. So sad this was a Valentine’s Day gift and it was really awful.