Brickell Arch, a Luxury Collection Hotel, Miami

Otima

Hotel is very well situated and is well priced. Do to configuration of the building you need to take 2 elevators to get anywhere. Pool is difficult to get to due to this configuration. Great value hotel with excellent service and very nice restaurant. Rooms can use an upgrade but are very decent for the price. Highly recommend if your travelling on business.

Staff not educated on amenities. Slow service at restaurant. Not enough food or snack options on property

The room was sparse. Furniture a little worn and on the cheap side. Bathroom needs updating. No extra blanket, no robe, no shower cap or mouthwash, mini bar was a chocolate bar and my room was missing it. For $858 a night an extra towel or shower cap would have been nice. No room service in the hotel and the restaurant only had a small cold buffet for breakfast the next morning. Very disappointing.

Front was subpar. Valet understaffed. Never received the bill after my stay. Basics.