CheckIn Restrictions
Late check-out is available for a fee (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Maximum number of pets per room 22;Pet max weight (per pet) in lb is 4444;Only dogs and cats are allowed;Pet max weight (per pet) in kg is 2020;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Pets allowed;Pet deposit: EUR 250 per night; Pet fee: EUR 25 per pet (varies based on length of stay) plus EUR 25 one-time cleaning fee; Service animals are exempt from fees;
Front Desk Services
The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; Airport shuttle fee per child: EUR 250.00 (one-way); No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Satisfy your appetite with Mediterranean cuisine at La Flor de la Candela, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and dine alfresco. Dining is also available at the coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.Fee for continental breakfast: approximately EUR 19.50 per person;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Airport shuttle transfer per adult: EUR 250 (one-way)