Sands of Kahana Bonus Sleeping Loft 2 Free Cars KBM Resorts 2 Multi-Unit Listings 6 Bedrooms SOK ML-4052

The description provided details of a well-ma condo with a balcony that could be enjoyed from the living room. It turns out the owners have the door screwed shut! I had seen a negative comment in a previous review but mistakenly assumed it would be repaired before our trip. We had three unrelated parties in a three-bedroom unit. I would never have booked if the description were accurate. The property also said there was airconditioning. The upstairs has one wall unit for the first floor, with nothing in the bedroom. The outdoor temperature was only about 80 and it was cooler outside every afternoon. The third bedroom had a temporary unit with a flexible duct to the outdoors. The owners have obviously had complaints because there is now tint on the window, that is scrapped and peeling. Rather than just installing double pane windows which is probably the only proper fix. The fan in the master had only the light not the fan functioning. The reviews said the bathrooms needed to be remodeled. I am fine with old as long as they function. The tub divertor is rusting off, there is a piece of missing tile etc. The beds and accessories were probably fine 15 years ago. I have never been more disappointed in a VRBO. I am a VRBO owner myself and know what is needed to keep a property nice. The resort itself was wonderful. The problem is that they don't rent the unit, it is another company, so we couldn't even get a battery for the remote.

Beautiful location and super prompt responses from management

Great view of the beach. Parking spot always available. Clean grills. Quiet

We had booked a penthouse condo at Sands of Kahana. A couple days before check in we were notified that KBM transferred our booking to Papakea. I feel like this was a bait and switch. While the beds were clean, the floor was dirty and had not been cleaned. The living room TV did not work. Someone came to fix it twice. Still did not work properly. The lock on the balcony door was broken and did not work at all. I will definitely book with VRBO again but will not book with KBM again.

The room had no air conditioning and it was hot. You have to be able to tolerate being warm while you sleep....