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Hotel Fenix


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Tour Desk

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Guest reviews

4

Fernando

IAN-logo

14 Dec 2025

·

Stayed 1 night

Lo único decente fue la atención de las chicas de recepción y del botones Don Ramón a mi llegada, pero lo demás es muy pobre, mucha bulla en el exterior del hotel. Definitivamente no me quedaría nuevamente en dicho hotel.
Lo único decente fue la atención de las chicas de recepción y del botones Don Ramón a mi llegada, pero lo demás es muy pobre, mucha bulla en el exterior del hotel. Definitivamente no me quedaría nuevamente en dicho hotel.

12114 Avenida 7 Barrio el Salado, San José de Cúcuta, Colombia

Location

Located in San José de Cúcuta, Hotel Fenix is near the airport. Cucuta Museum of Culture and House of General Santander are cultural highlights, and some of the area's attractions include Circus Pop and Banco de la Republica Cultural Area.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 20:00

Before 13:00


FAQs

Yes, parking is available on-site and is free for guests.


A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.


Yes, pets are allowed in specific rooms with a maximum fee of COP 60,000 per pet per day, plus a one-time cleaning fee of COP 60,000. Service animals are exempt from fees.


Check-in is from 3:00 PM to 8:00 PM, and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.


The hotel is located near the airport, approximately 6 minutes by car from Circus Pop, and 3.9 miles (6.2 km) from both General Santander Stadium and San Jose Cathedral.


Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not mentioned.


Children are welcome at the hotel, and children under the age of 18 can stay for free when accompanied by an adult.


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