Petit Palais by CROSSWAY

Potentially a very nice heritage hotel somewhat let down by a lack of attention to detail. On the positive side a lovely looking heritage building in a relatively good position in the “White Town “ area ( heart of the French town). Very nice swimming pool on the roof. Provision of real coffee and tea and cafetière were very nice. However when we arrived the lights in our room did not work and we could not log onto the WiFi. Later we discovered the TV did not work either. All these were fixed on request but better management would have checked these before letting the room. Two other minor complaints. First the pool though very nice has minimal seating area with no shade ( no loungers). Second there is no breakfast menu, it would be really helpful to have one. We were asked what we wanted but had no idea what was available. Breakfast was good when we knew what we could get.

Nice clean rooms with basic amenities only. Breakfast options were very limited

Great staff and a welcoming place in the chaos of

The property is well located. The room was comfortable. The restaurant is outsourced which felt a little disjointed. The breakfast buffet caries in quality and quantity by day. Relative to other hotels in Tamil Nadu the property was overpriced.

Hotel Staff were very friendly and helpful it was a pleasant stay in a charming room. It was nice to have the pool for a refreshing swim on a hot day. Breakfast was good.