NASPA New Otani

交通方便，滑雪方便。

All good.

The staff at the hotel were wonderful and very helpful throughout our stay. I would especially like to recognize the Korean gentleman manager who assists with luggage — he was excellent and very attentive. During my first visit we had a few challenges due to my disability, but on this trip everything went smoothly and we were able to interact very well. I truly appreciated the kindness and professionalism shown by the team. Thank you again for the hospitality and support. It made our stay much more comfortable.

The view is wonderful with regular shuttle service to train station and ski centers

This was the first time we stayed here. My husband and I had a western style room and it was very roomy, furnished nicely, staff was polite and knowledgeable, had an onsite onsen too. Free shuttle service to the train station too. We would be happy to stay here again!