Caravan Hotel

Le pire hôtel où j'ai jamais logé! Une grosse arnaque avec la complicité d'Expedia ! J'avais réservé et payé à l'avance 6 nuitées et j'ai quitté l'établissement après une seule nuitée. Ayant cru avoir réservé un hôtel 4* comme indiqué sur le site d'Expedia, quel n'a été mon choc en arrivant le mardi 14 février! J'ai dû changer de chambre 3 fois et elles étaient toutes dans un étant déplorable. Dans la 3ème j'ai même failli m'électrocuter car il y avait une prise de courant à 5cm du sol et quand j'ai mis l'eau de la baignoire ça fuyait de partout! Je vais tout faire pour me faire rembourser et pour dénoncer l'arnaque de Caravan Hotel (Addis Abéba) avec la complicité d'Expedia. Message à Expedia: je prends des billets et des hôtels sur votre site depuis 2009. Je vais exiger le remboursement, vous dénoncer puis quitter votre site pour de bon!

Severely Misrepresented Hotel Immediate Check-Out Required I checked in on October 18 via Expedia but had to leave almost immediately due to the hotel’s unacceptable condition. It fell far below basic hospitality standards and raised serious health and safety concerns. The elevator was out of service (not disclosed online), forcing me to carry two large suitcases to a third-floor room completely unacceptable, especially for guests with mobility issues. The hallways were dim, foul-smelling, and had filthy, stained carpets, creating an unsafe and neglected atmosphere. The room itself was uninhabitable: stained carpets, visible cockroaches (a serious asthma trigger for me), sagging mattress, torn linens, and a musty odor. Even staff spraying air freshener couldn’t mask the stench. The hotel looked nothing like its online listing this was blatant false advertising. I was shown several other rooms, all in similarly poor condition, confirming the problem is widespread. I had no choice but to check out and find alternate lodging at my own expense, causing stress and financial loss. I am requesting a full refund due to the severe misrepresentation and uninhabitable conditions. This experience was not just disappointing it was unacceptable. Stay here at your own risk.

Smelly room, cockroaches in the room. Noise all night .environment seems unsafe . Room is dirty and poorly maintained. Terrible experience.

It felt like home away from home as the staff treated me like family.

I am very disappointed with my stay at the hotel. The bathroom was in very poor condition – water spilled all over the floor, the shower only had cold water due to the lack of hot water, and the sink was not working properly. In addition, the room had several broken pieces of furniture and was dirty. On top of that, the room did not look anything like the pictures on the website – it appeared much better online than in reality. I expected a much higher standard and level of comfort.