Is parking available at the hotel?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Sao Bento do Sul, within a 10-minute walk of Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church. It is approximately 0.6 miles from Centro Cultural Doutor Genésio Tureck and 1 mile from Municipal Historical Museum Dr. Felippe Maria Wolff.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool, which is accessible from 7:00 AM to 10:00 PM.

What are the policies for children staying at the hotel?

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Serra Alta Hotel

What guests think

At Serra Alta Hotel, guests frequently highlight friendly, attentive staff, comfortable rooms, and a pleasant, family friendly atmosphere, with a convenient location and enjoyable leisure spaces; however, aging facilities and inconsistent upkeep or service occasionally diminish the experience.

Room cleanliness is often praised, but several guests report mold in bathrooms and less tidy common areas. Breakfast and the on site restaurant receive mixed feedback, ranging from excellent to limited options, slow service, or poor replenishment. The pool is appreciated yet sometimes shared with local classes, restricting guest access to parts of it. A reasonable choice for relaxed stays if you accept some unevenness.

Facilities

Cleanliness

Rooms

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Location

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AI-generated summary based on recent guest reviews

Facilities

Leisure areas, especially the pool, are appreciated. Multiple reviews note the property is older, with some areas needing renovation, and the pool is at times used for local swimming classes that limit guest access.

Related guest reviews

10

Josie

Dec 22, 2022

·

Stayed 3 nights

Muito bom , mas o acesso de carro da entrada do hotel e precaria, toda esburacada, com riscos de danificar os carros que passam por la.

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $74	12 $68	13 $86	14 $86	15 $86	16	17
18 $69	19 $91	20 $86	21 $69	22 $69	23	24
25 $69	26 $69	27 $86	28 $69	29 $69	30 $84	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $76	3 $76	4 $69	5 $69	6 $84	7 $85
8 $69	9 $69	10 $69	11 $68	12 $69	13 $113	14
15 $78	16 $69	17 $69	18 $69	19 $78	20 $113	21 $84
22 $69	23 $77	24 $78	25 $69	26 $68	27 $84	28
29 $69	30 $76

About this property

Location

Room options

Premier Quadruple Room

Deluxe Quadruple Room

Standard Room

Guest reviews of Serra Alta Hotel

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What guests think

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