Wessex Hotel

Warm welcome, clean and spacious room. Lovely breakfast. Shower was very inconsistent and some of the repairs around radiator pipes was a little crude

The room was very dated, with damaged walls, tape holding tv remote together, shower bar was rusty, shower curtain dirty, shower head needed descaling, and overall dusty and tired. The breakfast started well until I discovered the self service bread had mould. I did not complain on the day of departure as reception was not manned. I complained via email and received a reply from General Manager who was full of excuses. It's fair to say I will never stay there again and will warn others.

Parking available, but they had a ballroom function over the easter weekend so car park pretty full. My room 124 had a problem with hot water in shower. Kept on going cold and not working correctly. Did complain to staff following morning who kindly offered to move us to another room. The bed wasn't very comfortable tbh. There is a mini gym there with basic equipment and it did the job. Didn't try breakfast as this was not included in the price. Overall i would rate it as not too bad and will probably stay again if the price is right. Staff were friendly and helpful which helps a lot. 24/7 reception open.

Room was very clean , staff were very friendly especially the young guy on reception. He explained where the best place was to watch the carnival. Great with my grandson who was disappointed he didnt get to say goodbye . Hotel is a little dated but didn't ruin our stay. The only moan i have is that the room was very hot and not thermostat.

The staff were friendly and helpful. The hotel is only 5 minutes walk from the Clarks Outlet and High Street. Although a little dated, the room was clean and tidy.