Name: The Sanctuary Resort Pattaya, BW Signature Collection
Address: 352/430 หมู่ 12, Pattaya, Chonburi (provins), TH
Price range: 43 US$–101 US$ per night
Rating: 8.2

Hvad siger gæsterne

På The Sanctuary Resort Pattaya, BW Signature Collection roser rejsende gentagne gange det venlige personale, den rolige beliggenhed tæt på stranden og den naturskønne rooftop-pool, men påpeger også at ejendommen er ved at være gammel med ujævn vedligeholdelse, pletvis dårlig Wi-Fi på værelserne og lejlighedsvise problemer med renligheden, herunder mug.

Værelserne varierer fra komfortable og til tider rummelige med havudsigt til forældede værelser med svag aircondition, ujævnt vandtryk eller temperatur, defekte eller lækkende armaturer og upålidelige stikkontakter. Nogle sætter pris på de unikke akvarier i lobbyen og restauranten, mens flere anmeldelser nævner langsom betjening i baren eller restauranten og morgenmad, der kan være simpel eller forsinket. Overordnet set kan man forvente venlig service og en bekvem base ved stranden med varierende værelseskvalitet.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Rooftop-poolen er ofte et højdepunkt, og flere gæster nævner de unikke akvarier i lobbyen/restauranten. Andre bemærker, at poolen og nogle områder føles gamle eller trænger til vedligeholdelse, med nogle rapporter om bekymringer omkring vandkvaliteten.

Relaterede gæsteanmeldelser

10

Massimiliano

28. feb. 2026

·

Overnattede 7 nætter

Everything was excellent. The location, the rooftop pool, the gym, housekeeping and not least the staff! On top of everything, we got free room upgrade with sea view. Very grateful! ☺️🙏 to a

6

Mark

26. mar. 2024

·

Overnattede 2 nætter

Positives: 1. Pratumnak is away from the mayhem of Pattaya but close enough to get there if that’s for you. Nice quiet area, good restaurants and cafes. 2. Located very close (1 min) to the beach (and it’s a nice beach). 3. Rooftop pool area is good, pool though not large is big enough and always beds available. 4. Beautiful Yamaha Baby Grand in lobby and nice aquariums (2) with small sharks swimming during breakfast. Negatives: 1. The hotel is VERY tired and in need of refurbishment. Almost moved inside an hour of being in the room. Not 5 star, probably struggles for 4 stars. For example, constant problems with the lifts not working, decor in rooms is old, bathroom fittings worn and a few chipped tiles etc….Just felt all a bit tired. 2. Breakfast - standard omelette took 20 mins to cook! Was tasty but 20 mins??!! 2nd day went out for breakfast locally (much better). Sea view? Erm…well yep from the pool. From the rooms it’s miles off and across some ugly barren ground first. (3) 1000thb deposit taken against your plastic room key!!!! Not that you’d keep it but what a cheap “trick”. Very silly. Close enough to walk or short Bolt to Jomtien. Good bars locally though better in Jomtien. Overall - very average - much better options locally.

2

John

19. jul. 2025

·

Overnattede 4 nætter

Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.

10

Jean

19. apr. 2025

·

Overnattede 4 nætter

Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.

10

takayuki

26. aug. 2025

·

Overnattede 1 nat

屋上にプールがありのんびり過ごせるビーチも目の前です朝食のレストランには鮫が泳いでいます

8

DIANNE

5. feb. 2025

·

Overnattede 6 nætter

Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.

2

PATRICK

17. jan. 2025

·

Overnattede 3 nætter

Je ne comprends pas le classement de cet hôtel et que Best Western l'accepte dans son groupe !! Il est vieux, usé, sale et n'est pas insonorisé. La clim (qui pulse en face du lit) est hors d'âge, sale (microbes) et impossible de régler la température, du coup rhume assuré.Tromperie totale !! Séjour de 3 nuits horrible ! Attention ! Il y a 2 bâtiments dont 1 avec une entrée glauque qui donne l'accès à des suites (c'est ce que nous avions réservé) La piscine en roof top est également très vieille et dégradée. Qualité de l'eau douteuse (lichen contre les paroies) et clientèle Russe très bruyante. Tables, chaises et transats datent de nombreuses années, sans confort... Bref fuyez cet hôtel indigne d'une chaîne renommée et qui devrait être banni des sites de réservation.

8

Ewa

22. aug. 2024

·

Overnattede 2 nætter

Trevligt rum med delvis havsutsikt. Bra service vid in och utcheckning. Bra service från roomservice personalen. Bra urval av maträtter. I restaurangen finns ett akvarium med två hajar. Utanför en bassäng med Koi fiskar. Trevligt pool området. Pool personalen dock väldigt långsam och man fick leta efter dem till och från. En sak vi tycker är märkligt är att rummet inte blev städat förrän kl 16:30. Det är i senaste laget när man är på semester. Man förväntar sig att städningen ska göras under förmiddagen och vara klar senast 13.

8

Peyman

18. aug. 2024

·

Overnattede 11 nætter

Personel nett und freundlich. Sauberkeit ok. Restaurant ok. Für 5 sterne hotel war der pool nich gut und muss unbedingt renoviert werden. Ständige pool party von Chinesen war nich in Ordnung, weil wir den pool nicht nutzen könnten.

8

Bengt

10. aug. 2024

·

Overnattede 1 nat

Very nice roof top pool. But wifi in my room was terrible.

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Rengøring

Tilbagemeldingerne er blandede: mange fandt værelserne og de offentlige områder meget rene, men flere anmeldelser rapporterer muggen eller muggen lugt, beskidte eller slidte områder og ujævn eller forsinket stuehjælp. Nogle har også bemærket rust eller pletter.

Relaterede gæsteanmeldelser

8

Gary

11. okt. 2025

·

Overnattede 5 nætter

Very clean, located virtually on the beach. Conveniently close to restaurants, bars, markets and the beach. Staff very helpful.

6

Michael

4. aug. 2025

·

Overnattede 7 nætter

Location is fine , close to walking distance . The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .

10

Michael

8. okt. 2025

·

Overnattede 2 nætter

Extremely clean and staff were 110% helpful all around.

4

Stephanie

3. nov. 2025

·

Overnattede 1 nat

Checkin was friendly and smooth - then we were led to our room and an assault of mould smell hit us. Walls visibly wet, black mould everywhere and in the aircon vents. We asked to change rooms which was accommodated very quickly and easily with the lovely staff. Crazy however to even try and put guests in that space - it was uninhabitable. Otherwise - VERY comfortable bed, huge space in the family suite.

2

John

19. jul. 2025

·

Overnattede 4 nætter

Maybe this hotelnwas 5 star 40 years ago but not anymore. Swimming pool was not available and faucet water was not clean. Dirty water smelled. Furnitures are old and not clean. Scared to sit on it. Don't tricked by BW. it's not worthy at all.

6

Kine

1. mar. 2025

·

Overnattede 2 nætter

Det var mugg i dusjen og når vi bestilte mat i restauranten var biffen feil stekt. Måten de håndterte dette på var ikke god. Store rom, men luktet ikke bra.

8

DIANNE

5. feb. 2025

·

Overnattede 6 nætter

Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.

2

Thomas

12. jan. 2026

·

Overnattede 4 nætter

Room was old and dirty. Dayly cleaning af was non-existing.

2

yvon

2. dec. 2023

·

Overnattede 1 nat

Poor breakfast, dirty hallway, second building outdated empty hold furniture in the lobby area musty smell. Staff super nice and accommodating!

10

Norak

3. mar. 2024

·

Overnattede 2 nætter

Great location, friendly staff, very clean had to extend my stay due to great service

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Værelser

Værelserne varierer fra rummelige, komfortable og til tider med havudsigt til forældede værelser med vedligeholdelsesproblemer såsom svag aircondition, ujævnt vandtryk/temperatur, defekte eller lækkende brusere og upålidelige stikkontakter. Wi-Fi på værelserne er ofte dårligt, og nogle nævner tynde vægge eller begrænset udsigt.

Relaterede gæsteanmeldelser

8

Ronald

1. sep. 2024

·

Overnattede 2 nætter

The only issue is our showerhead was broken

10

Terry

26. sep. 2025

·

Overnattede 10 nætter

We had a ocean view room on the 7th floor , this is a excellent hotel , we stayed twice now and will stay again .

6

Michael

4. aug. 2025

·

Overnattede 7 nætter

Location is fine , close to walking distance . The building is nice as you walk in the foyer . But the room l got was pretty outdated, smelling from moisture and roof were full of moulds, the room was dark due exposure in front of other buildings . My friend had the same room but in well lighting room facing sunlight, and was offered a fruit as a welcome. Not me ! And he paid $100 cheaper than l what l got . A let down .

8

Sven

29. apr. 2025

·

Overnattede 18 nætter

Okey hotel in the upper class. Bad Wi-Fi in room….

6

Peter

25. feb. 2025

·

Overnattede 8 nætter

This looks like it was a beautiful hotel once upon a time, but under new owners Best Western, it is worn down and in need of a desperate rehab. The lobby is very nice but deceiving, because the rooms are old and in rough shape. The water pressure and temperature were extremely inconsistent. The AC in the rooms did not work well. Our group had 5 rooms, and all were substandard. Also found bugs on the beds and in the rooms. It was in a nice area with lots to do.

4

Stephanie

3. nov. 2025

·

Overnattede 1 nat

Checkin was friendly and smooth - then we were led to our room and an assault of mould smell hit us. Walls visibly wet, black mould everywhere and in the aircon vents. We asked to change rooms which was accommodated very quickly and easily with the lovely staff. Crazy however to even try and put guests in that space - it was uninhabitable. Otherwise - VERY comfortable bed, huge space in the family suite.

10

Jean

19. apr. 2025

·

Overnattede 4 nætter

Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.

6

Lloyd

7. okt. 2024

·

Overnattede 3 nætter

Poor wifi

4

Adil

27. jan. 2024

·

Overnattede 2 nætter

Noisy rooms, thin walls, we hear everything in the next room, and unfortunately, we had a couple doing their business.. the hotel employees are nice though .. even if they didn’t accept our late check out request

8

PRITESH

3. maj 2025

·

Overnattede 4 nætter

Stayed in the junior suite. Looks nice on the outside but so many little things were poor. The shower faucet was falling off the wall. The overhead shower would leak for over a day before it would stop when using the wand. Half the electrical outlets didn't work. With 2 TVs back to back, the remote would turn on or tune bith TVs. Tv content quality was SD at best. The lobby smelled like rubbing alcohol and the elevator buttons would push into the wall. Balcony lights would not work, and AC is only in the bedroom. Not in the living room area Good stuff - cozy bed, hot shower, good fridge, excellent location to the beach. Generally a quiet location. Super nice staff too

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Service

Servicen roses bredt som venlig, høflig og hjælpsom. Et par gæster oplevede langsom betjening i baren/restauranten, lejlighedsvise kommunikationsvanskeligheder eller påtrængende salg fra en medarbejder.

Relaterede gæsteanmeldelser

10

Daniel

15. okt. 2023

·

Overnattede 2 nætter

Nice hotel,clean rooms and very friendly staff!!

4

Gary

22. mar. 2025

·

Overnattede 6 nætter

Staff are very nice but lack of interaction between reception and housekeeping meant agreed requests were never kept which impacted on, what should have been , a very enjoyable experience. Still enjoyed my stay and outside of this the trip was still extremely enjoyable

10

Peter

21. mar. 2025

·

Overnattede 7 nætter

The staff are super kind, polite and professional. They MAKE the visit.

10

Nakream

1. jul. 2025

·

Overnattede 1 nat

Great Staff friendly and professional

10

Rosie

4. jan. 2026

·

Overnattede 3 nætter

Lovely hotel, all staff super friendly :-)

10

Christopher

24. jun. 2024

·

Overnattede 2 nætter

Great facility, great staff

10

terje

7. feb. 2026

·

Overnattede 2 nætter

Veldig bra sted, noe trege i resturanten. Ellers bra!!!

8

Tyron

5. maj 2024

·

Overnattede 10 nætter

This hotel is a four star not 5, although it is nice, the breakfast was very basic and not really catered well for english but then again it is in thailand so i guess you cant really moan at that. The reception staff were excellent and extremely helpful but the staff in the roof bar were very slow and it took ten mins just to get a drink despite being relatively quiet. Food on the roof top was nice but expect to wait fourty mins for it. I would definitely stay there again despite its little downfalls.

10

Mark

21. dec. 2023

·

Overnattede 14 nætter

Great hotel and wonderful helpful staff

10

Norak

3. mar. 2024

·

Overnattede 2 nætter

Great location, friendly staff, very clean had to extend my stay due to great service

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Lokation

Konsekvent beskrevet som bekvemt og fredeligt, med en kort gåtur til stranden og nem adgang til restauranter, barer og butikker. Nogle mente dog, at beliggenheden var god, men ikke ekstraordinær.

Relaterede gæsteanmeldelser

4

Stian

22. dec. 2025

·

Overnattede 3 nætter

Beginning to get old, but the staff is very friendly and the locals is perfect…

8

Gary

11. okt. 2025

·

Overnattede 5 nætter

Very clean, located virtually on the beach. Conveniently close to restaurants, bars, markets and the beach. Staff very helpful.

10

Shaun

24. okt. 2023

·

Overnattede 2 nætter

Amazing property for the price. Only thing is you need to put the “please make up my room” sign outside your door each day. This place has sea views from most rooms and the rooftop pool bar and restaurant is amazing. Over the top value for money in a nicer and quieter section of Pattaya (family friendly)

6

Mark

26. mar. 2024

·

Overnattede 2 nætter

Positives: 1. Pratumnak is away from the mayhem of Pattaya but close enough to get there if that’s for you. Nice quiet area, good restaurants and cafes. 2. Located very close (1 min) to the beach (and it’s a nice beach). 3. Rooftop pool area is good, pool though not large is big enough and always beds available. 4. Beautiful Yamaha Baby Grand in lobby and nice aquariums (2) with small sharks swimming during breakfast. Negatives: 1. The hotel is VERY tired and in need of refurbishment. Almost moved inside an hour of being in the room. Not 5 star, probably struggles for 4 stars. For example, constant problems with the lifts not working, decor in rooms is old, bathroom fittings worn and a few chipped tiles etc….Just felt all a bit tired. 2. Breakfast - standard omelette took 20 mins to cook! Was tasty but 20 mins??!! 2nd day went out for breakfast locally (much better). Sea view? Erm…well yep from the pool. From the rooms it’s miles off and across some ugly barren ground first. (3) 1000thb deposit taken against your plastic room key!!!! Not that you’d keep it but what a cheap “trick”. Very silly. Close enough to walk or short Bolt to Jomtien. Good bars locally though better in Jomtien. Overall - very average - much better options locally.

10

Jean

19. apr. 2025

·

Overnattede 4 nætter

Very nice hotel, not too big. Nice lobby with fish tanks, one with 2 spectacular small sharks. Affordable price for the quality. Nice bedroom design with balcony with nice view of the ocean, Koh lan and beautiful sunset. Extremely convenient location, big 7-Eleven on the beach, nice Sand Cafe with wide choice of food all within a 2 minutes walk. Located on very quiet street with very little car or motorbike circulation.

10

Andrew

28. apr. 2024

·

Overnattede 6 nætter

Our experience was wonderful. The staff went the extra mile and made sure our stay was an unforgettable experience. Our room was luxurious, the location is fantastic. A short walk to the beach, restaurants, or markets. We will be returning to make more fantastic memories!

8

DIANNE

5. feb. 2025

·

Overnattede 6 nætter

Property was very convenient to the beach, dining and entertainment. Pool area was excellent. Room was clean and comfortable.

10

Rolf V.

14. jan. 2024

·

Overnattede 5 nætter

Ligger nærmt stranden og alt annet vi trenger samtidig som det er rolig rundt hotellet.

10

Andrew

3. maj 2024

·

Overnattede 6 nætter

Our honeymoon experience was wonderful. The staff went the extra mile and made sure our stay was an unforgettable experience. Our room was luxurious, the location is fantastic. A short walk to the beach, restaurants, or markets. We will be returning to make more fantastic memories!

10

Norak

3. mar. 2024

·

Overnattede 2 nætter

Great location, friendly staff, very clean had to extend my stay due to great service

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Spisning

Morgenmads kvaliteten er blandet – ofte simpel eller ikke særlig god for nogle, men acceptabel værdi for andre. Flere bemærker langsom service i restauranten og rooftop-baren, selvom maden kan være velsmagende; haj-akvarierne er et karakteristisk træk.

Relaterede gæsteanmeldelser

8

Julia

6. nov. 2024

·

Overnattede 5 nætter

Sehr gut gelegenes Hotel in absoluter Strandnähe! Sehr freundliches Personal und alles fussläufig erreichbar. Das Frühstück war eher asiatisch, aber es gab immer frisches Obst und eine kleine Auswahl an Gebäck. Für mich als Raucher war es schade dass man am Balkon nicht rauchen durfte und somit immer vors Hotel gehen musste.

6

Mark

26. mar. 2024

·

Overnattede 2 nætter

Positives: 1. Pratumnak is away from the mayhem of Pattaya but close enough to get there if that’s for you. Nice quiet area, good restaurants and cafes. 2. Located very close (1 min) to the beach (and it’s a nice beach). 3. Rooftop pool area is good, pool though not large is big enough and always beds available. 4. Beautiful Yamaha Baby Grand in lobby and nice aquariums (2) with small sharks swimming during breakfast. Negatives: 1. The hotel is VERY tired and in need of refurbishment. Almost moved inside an hour of being in the room. Not 5 star, probably struggles for 4 stars. For example, constant problems with the lifts not working, decor in rooms is old, bathroom fittings worn and a few chipped tiles etc….Just felt all a bit tired. 2. Breakfast - standard omelette took 20 mins to cook! Was tasty but 20 mins??!! 2nd day went out for breakfast locally (much better). Sea view? Erm…well yep from the pool. From the rooms it’s miles off and across some ugly barren ground first. (3) 1000thb deposit taken against your plastic room key!!!! Not that you’d keep it but what a cheap “trick”. Very silly. Close enough to walk or short Bolt to Jomtien. Good bars locally though better in Jomtien. Overall - very average - much better options locally.

8

Perry

4. mar. 2024

·

Overnattede 15 nætter

Great hotel but Breakfast not very good Not enough beds by pool

10

takayuki

26. aug. 2025

·

Overnattede 1 nat

屋上にプールがありのんびり過ごせるビーチも目の前です朝食のレストランには鮫が泳いでいます

10

Dennis

2. dec. 2023

·

Overnattede 7 nætter

We stayed here 7 nights. Overall a very nice property. The wifi in our room was poor, but it seemed to be unique to our room - maybe a bad router. Otherwise everything was good. It is a convenient location to the beach and food options. The breakfast buffet is a good price with good options.

6

Kine

1. mar. 2025

·

Overnattede 2 nætter

Det var mugg i dusjen og når vi bestilte mat i restauranten var biffen feil stekt. Måten de håndterte dette på var ikke god. Store rom, men luktet ikke bra.

10

terje

7. feb. 2026

·

Overnattede 2 nætter

Veldig bra sted, noe trege i resturanten. Ellers bra!!!

8

Ewa

22. aug. 2024

·

Overnattede 2 nætter

Trevligt rum med delvis havsutsikt. Bra service vid in och utcheckning. Bra service från roomservice personalen. Bra urval av maträtter. I restaurangen finns ett akvarium med två hajar. Utanför en bassäng med Koi fiskar. Trevligt pool området. Pool personalen dock väldigt långsam och man fick leta efter dem till och från. En sak vi tycker är märkligt är att rummet inte blev städat förrän kl 16:30. Det är i senaste laget när man är på semester. Man förväntar sig att städningen ska göras under förmiddagen och vara klar senast 13.

8

Tyron

5. maj 2024

·

Overnattede 10 nætter

This hotel is a four star not 5, although it is nice, the breakfast was very basic and not really catered well for english but then again it is in thailand so i guess you cant really moan at that. The reception staff were excellent and extremely helpful but the staff in the roof bar were very slow and it took ten mins just to get a drink despite being relatively quiet. Food on the roof top was nice but expect to wait fourty mins for it. I would definitely stay there again despite its little downfalls.

2

yvon

2. dec. 2023

·

Overnattede 1 nat

Poor breakfast, dirty hallway, second building outdated empty hold furniture in the lobby area musty smell. Staff super nice and accommodating!

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Måned	Gennemsnitlig pris
januar	72 US$
februar	62 US$
marts	56 US$
april	56 US$
maj	47 US$
juni	43 US$
juli	47 US$
august	46 US$
september	47 US$
oktober	53 US$
november	57 US$
december	66 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $43	19 $43	20 $49	21 $52	22 $65	23 $65	24 $60
25 $43	26 $44	27 $49	28 $49	29 $47	30 $47	31 $47

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $43	2 $43	3 $43	4 $47	5 $47	6 $49	7 $52
8 $43	9 $44	10 $44	11 $44	12 $52	13 $56	14 $61
15 $52	16 $52	17 $57	18 $51	19 $96	20 $101	21 $61
22 $51	23 $52	24 $57	25 $72	26 $57	27 $71	28 $73
29 $52	30 $52

The Sanctuary Resort Pattaya, BW Signature Collection

Priser på The Sanctuary Resort Pattaya, BW Signature Collection

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Deluxe-værelse - 2 enkeltsenge - balkon - byudsigt

Junior-suite - 2 enkeltsenge - balkon - byudsigt (Living Room)

Junior-suite - 1 kingsize-seng - balkon - byudsigt (Living Room)

Premium-suite - 1 kingsize-seng - balkon - byudsigt (Living Room)

Familiesuite - flere senge - balkon - havudsigt (Living Room)

Deluxe-værelse - 1 kingsize-seng - balkon - byudsigt

Familiesuite - flere senge - balkon - byudsigt (Living Room)

Gæsteanmeldelser af The Sanctuary Resort Pattaya, BW Signature Collection

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

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