Hotel Orangerie

struttura non modernissima. parcheggio comodo. camera pulita materassi da cambiare

Our stay at the hotel was fine! However, it is classified as a 4 star hotel in the booking site. This rating is incorrect given the facilities available. For example the booking site mentions daily cleaning services. Or towel service. It is not there. You have to ask for new towels at reception. You cannot control temperature in the room - no airco, no heating setting available. Communication with staff: members were struggling with speaking German. Being Dutch we manage several languages but these - foreign - workers clearly did not manage languages well. Hence it makes it all feel a little bit distant. All things are "required" if you want to maintain a 4 star classification. It is now 3 star at most which is still fine and good enough!

First night we were put in an inadequate room not as shown in picture - small with bed against wall and curtains not fitting. When we complained we had to wait to second night to be put in proper room which was then good

Biz bir gece konakladık ve çok memnun kaldık, yatak çok rahattı çok güzel dinlenmişiz. Akşam geç saatte giriş yaptık otele, lobideki çalışan beyefendi çok güleryüzlü ve çok ilgiliydi. Tam fiyat performans gerçekten gönül rahatlığıyla kalabilirsiniz. Biz kahvaltı almadık o yüzden yorum yapamıycam. İşinizi layıkıyla yaptığınız için teşekkür ederim.

Great customer service at reception desk.