MGM Hôtels & Résidences - Hôtel Les Suites d'Alexane - Suite Appartement Exécutive 6 Personnes
From
251 $US
/nuit
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From
251 $US
/nuit
À propos de cet établissement
Empruntez la navette gratuite vers la montagne pour une journée sur les pistes, avant de rentrer vous détendre au bar de MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane qui abrite aussi un restaurant. Profitez également de la piscine c...
Emplacement
MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane vous donne rendez-vous à Samoëns, plus précisément dans le centre-ville. Envie de bouger ? Les sympathiques Station de ski Avoriaz et Station de ski de Flaine valent le détour si un minimum d'action est à l'ordre du jour. En voyage avec toute la tribu ? Envisagez de passer par les fantastiques Jardin botanique alpin La Jaÿsinia et Luge 4 saisons. Besoin de vous dégourdir les jambes ? Cette région propose une multitude d'activités telles que le ski.
Parking
Restaurant
Piscine
Chambres non-fumeurs
Ménage
Salle de banquet
Options de chambre
4
Junior Suite with Spa Access
Détails de la chambre
2 Lits Simples
Couchages 2
484 ft²
BalconChauffageCoffre-fortSalle de bain privée
12
Family Suite with Spa Access
Détails de la chambre
2 Lits Simples
1 Grand Lit Double
Couchages 4
592 ft²
BalconChauffageCoffre-fortSalle de bain privée
6
Comfort Suite with Spa Access
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
Couchages 4
538 ft²
BalconChauffageCoffre-fortSalle de bain privée
4
Suite Apartment Executive Duplex with Spa Access
Détails de la chambre
2 Lits Simples
1 Grand Lit Double
1 Canapé-Lit
Couchages 5
807 ft²
BalconChauffageCuisineCoffre-fort
6
Family Suite Apartment with Spa Access
Détails de la chambre
2 Lits Simples
1 Grand Lit Double
Couchages 4
646 ft²
BalconChauffageCuisineCoffre-fort
3
Suite Executive Mezzanine Apartment
Détails de la chambre
1 Grand Lit Double
4× Lits Simples
Couchages 6
646 ft²
BalconChauffageCuisineCoffre-fort
5
Suite Apartment Executive with Spa Access
Détails de la chambre
1 Grand Lit Double
2 Lits Simples
1 Canapé-Lit
Couchages 6
915 ft²
BalconChauffageCuisineCoffre-fort
3
Superior Room with Spa Access
Détails de la chambre
2 Lits Simples
1 Grand Lit Double
Couchages 2
291 ft²
BalconChauffageCoffre-fortSalle de bain privée
3
Deluxe Bedroom with Spa Access
Détails de la chambre
2 Lits Simples
1 Grand Lit Double
Couchages 2
344 ft²
BalconChauffageCoffre-fortSalle de bain privée
Avis des voyageurs sur MGM Hôtels & Résidences - Hôtel Les Suites d'Alexane - Suite Appartement Exécutive 6 Personnes
8.8
Fabuleux
Basé sur 2 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane, les voyageurs apprécient constamment le style élégant et l'espace des suites, l'excellent spa et la piscine, le service attentionné et l'emplacement pratique à proximité du village de Samoëns, créant une base confortable pour des séjours au ski et en montagne.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane, les voyageurs apprécient constamment le style élégant et l'espace des suites, l'excellent spa et la piscine, le service attentionné et l'emplacement pratique à proximité du village de Samoëns, créant une base confortable pour des séjours au ski et en montagne.
Les équipements liés au ski, comme la navette pour la télécabine du Grand Massif et les casiers à skis organisés, reçoivent des commentaires positifs. Les avis décrivent également des espaces très propres et un entretien soigné de l'établissement. En contrepartie, plusieurs clients estiment que le petit-déjeuner est limité ou trop cher, et certains mentionnent la fermeture précoce du bar et l'absence de climatisation pendant les périodes de chaleur. Attendez-vous à une résidence de montagne raffinée avec une logistique ski optimale et une ambiance détendue et haut de gamme.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Le spa, la piscine et le centre de remise en forme sont souvent salués, et les équipements adaptés au ski, comme la navette pour la télécabine et les casiers à skis organisés, sont particulièrement appréciés. Plusieurs critiques notent également que le bar ferme tôt ou n'est pas ouvert la nuit.
Avis de voyageur à ce sujet
10
Paul
17 janv. 2024
·
A séjourné 4 nuits
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
10
Mark
31 juil. 2025
·
A séjourné 9 nuits
Fantastic hotel and spa facilities. Beautiful setting. Lovely large village in the alps.
Fantastic hotel and spa facilities. Beautiful setting. Lovely large village in the alps.
10
Philip
16 janv. 2024
·
A séjourné 5 nuits
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
10
STEPHEN
7 avr. 2023
·
A séjourné 4 nuits
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
10
Diane
16 juin 2024
·
A séjourné 3 nuits
Le personnel très sympa et serviable Une construction de grande qualité, récente avec de belles prestations Très beau spa : piscine, jaccuzy, hamam, bain glacé (idéal après le sport) Belle salle de sport Bien placé
Le personnel très sympa et serviable Une construction de grande qualité, récente avec de belles prestations Très beau spa : piscine, jaccuzy, hamam, bain glacé (idéal après le sport) Belle salle de sport Bien placé
10
Daniel
13 avr. 2025
·
A séjourné 6 nuits
Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
8
Sneha
3 mars 2025
·
A séjourné 3 nuits
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Kurt
26 févr. 2025
·
A séjourné 4 nuits
Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
10
Christa
17 août 2025
·
A séjourné 15 nuits
Fijn hotel, lekker zwembad en spa. Jammer toen het zo warm was, er geen airco op de kamer is. Jammer dat de bar s’avonds niet open is in het Hotel. We konden wel in de lobby zitten, was jammer dat daar geen hoge tafel staat maar alleen lage zitjes, en dat in de lobby de muziek steeds weg viel. Verder prima hotel, super schone kamer!
Fijn hotel, lekker zwembad en spa. Jammer toen het zo warm was, er geen airco op de kamer is. Jammer dat de bar s’avonds niet open is in het Hotel. We konden wel in de lobby zitten, was jammer dat daar geen hoge tafel staat maar alleen lage zitjes, en dat in de lobby de muziek steeds weg viel. Verder prima hotel, super schone kamer!
10
Lucas
12 janv. 2022
·
A séjourné 3 nuits
L’hôtel était magnifique, la suite était superbe ainsi que le spa et le service était irréprochable ! Gros bémol cependant sur le petit-déjeuner… Pour 18€ par personne, il n’y avait pas grand chose, c’était assez décevant. Des viennoiseries sèches, des œufs brouillés pas très ragoûtants encore baveux, un seul jus d’orange provenant d’une machine, 2 sortes de pains et quelques confitures avec quelques fromages/charcuteries, un pauvre panier de fruits et des yaourts. Même pas un cuisinier pour préparer des omelettes ou faire des œufs au plat. Ce petit-déjeuner n’était pas digne d’un 4 étoiles, mais plutôt d’un hôtel Ibis. C’est à revoir pour 18€ ! Sinon, je recommande vivement cet hôtel !!
L’hôtel était magnifique, la suite était superbe ainsi que le spa et le service était irréprochable ! Gros bémol cependant sur le petit-déjeuner… Pour 18€ par personne, il n’y avait pas grand chose, c’était assez décevant. Des viennoiseries sèches, des œufs brouillés pas très ragoûtants encore baveux, un seul jus d’orange provenant d’une machine, 2 sortes de pains et quelques confitures avec quelques fromages/charcuteries, un pauvre panier de fruits et des yaourts. Même pas un cuisinier pour préparer des omelettes ou faire des œufs au plat. Ce petit-déjeuner n’était pas digne d’un 4 étoiles, mais plutôt d’un hôtel Ibis. C’est à revoir pour 18€ ! Sinon, je recommande vivement cet hôtel !!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis décrivent fréquemment l'hôtel et les chambres comme étant très propres et bien entretenus, bien qu'une plainte isolée mentionne des odeurs et un manque de nettoyage dans les parties communes.
Avis de voyageur à ce sujet
10
Philip
16 janv. 2024
·
A séjourné 5 nuits
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
8
Sneha
3 mars 2025
·
A séjourné 3 nuits
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Patrick
21 févr. 2025
·
A séjourné 7 nuits
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
10
Robert
20 août 2022
·
A séjourné 7 nuits
We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.
We revisited this hotel after having stayed for a few days in summer 2019. Everything is just as we remembered... incredible! I could not fault the attention to detail, quality of furnishings, spa facilities and cleanliness. The pool and associated steam room/ sauna and jacuzzi were a welcome distraction if it ever rained. What is also apparent is the friendliness and professionalism of the staff. They all look so happy to work there. By far the best hotel we have ever stayed in for a summer break.
10
Huriye nilden
1 janv. 2026
·
A séjourné 7 nuits
Oda temizlik harikaydı.Çalışanlar güleryüzlü.Keyifli bir hotel.
Oda temizlik harikaydı.Çalışanlar güleryüzlü.Keyifli bir hotel.
8
Naomi
3 janv. 2023
·
A séjourné 4 nuits
Hotel ist vielversprechend, jedoch gab es bei uns zu viele Kleinigkeiten, die gestört haben. Zum Beispiel hat es im Zimmer sehr stark nach Abwasser gestunken. Wir haben es dem Hotelpersonal mitgeteilt und es kam nach einigen Stunden jemand vorbei und konnte das Problem beheben. Die WC-Bürste hätte seit einiger Zeit gewechselt werden müssen. Ist keine teure Anschaffung, jedoch sind die Gäste sehr dankbar dafür. WC-Papier hatten wir keine einzige Reserve Rolle, logisch merkt man dies erst wenn es benötigt wird. Im Lift sowie Spa Bereich hätte es auch nicht geschadet öfters den Boden zu reinigen. Kleine Verunreinigungen vom Vortag waren am nächsten Tag immer noch vorhanden. Zum Frühstück können wir nichts sagen, wir haben nie im Hotel Frühstück gegessen.
Hotel ist vielversprechend, jedoch gab es bei uns zu viele Kleinigkeiten, die gestört haben. Zum Beispiel hat es im Zimmer sehr stark nach Abwasser gestunken. Wir haben es dem Hotelpersonal mitgeteilt und es kam nach einigen Stunden jemand vorbei und konnte das Problem beheben. Die WC-Bürste hätte seit einiger Zeit gewechselt werden müssen. Ist keine teure Anschaffung, jedoch sind die Gäste sehr dankbar dafür. WC-Papier hatten wir keine einzige Reserve Rolle, logisch merkt man dies erst wenn es benötigt wird. Im Lift sowie Spa Bereich hätte es auch nicht geschadet öfters den Boden zu reinigen. Kleine Verunreinigungen vom Vortag waren am nächsten Tag immer noch vorhanden. Zum Frühstück können wir nichts sagen, wir haben nie im Hotel Frühstück gegessen.
10
Christa
17 août 2025
·
A séjourné 15 nuits
Fijn hotel, lekker zwembad en spa. Jammer toen het zo warm was, er geen airco op de kamer is. Jammer dat de bar s’avonds niet open is in het Hotel. We konden wel in de lobby zitten, was jammer dat daar geen hoge tafel staat maar alleen lage zitjes, en dat in de lobby de muziek steeds weg viel. Verder prima hotel, super schone kamer!
Fijn hotel, lekker zwembad en spa. Jammer toen het zo warm was, er geen airco op de kamer is. Jammer dat de bar s’avonds niet open is in het Hotel. We konden wel in de lobby zitten, was jammer dat daar geen hoge tafel staat maar alleen lage zitjes, en dat in de lobby de muziek steeds weg viel. Verder prima hotel, super schone kamer!
10
Abdullah
21 janv. 2026
·
A séjourné 5 nuits
I had a great stay overall. The room was very clean and the housekeeping service was excellent. The staff were also extremely kind, professional, and respectful. They helped me a lot with booking several restaurants and were always supportive and efficient, which I really appreciated. The balcony was lovely with a great atmosphere, although I couldn’t really use it much due to the very cold weather during my stay. The only disappointing part of the experience was the breakfast. Honestly, it was the weakest point and I strongly hope it will be improved. I’m planning to come back again (more than once), and breakfast is an important part of the day—especially before skiing. The options were very limited, mostly boiled eggs and scrambled eggs, and there wasn’t much variety or a proper breakfast selection. It would make a big difference to have more fresh choices and ideally a chef station or better hot options, especially for a high-quality property like this. Thank you again to the team for the great service.
I had a great stay overall. The room was very clean and the housekeeping service was excellent. The staff were also extremely kind, professional, and respectful. They helped me a lot with booking several restaurants and were always supportive and efficient, which I really appreciated. The balcony was lovely with a great atmosphere, although I couldn’t really use it much due to the very cold weather during my stay. The only disappointing part of the experience was the breakfast. Honestly, it was the weakest point and I strongly hope it will be improved. I’m planning to come back again (more than once), and breakfast is an important part of the day—especially before skiing. The options were very limited, mostly boiled eggs and scrambled eggs, and there wasn’t much variety or a proper breakfast selection. It would make a big difference to have more fresh choices and ideally a chef station or better hot options, especially for a high-quality property like this. Thank you again to the team for the great service.
10
Karen
2 juil. 2024
·
A séjourné 4 nuits
Lieu idéal pour un séjour romantique ! Très bien placé par rapport au villages et aux commodités. Chambre très propres et super confortables. Nous avons aussi très apprécié le spa.
Lieu idéal pour un séjour romantique ! Très bien placé par rapport au villages et aux commodités. Chambre très propres et super confortables. Nous avons aussi très apprécié le spa.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont spacieuses, modernes et confortables, et beaucoup disposent de cuisines bien équipées. Certains clients ont reçu des chambres plus petites ou moins lumineuses que prévu, les téléviseurs manquent d'applications de streaming et il n'y a pas de climatisation par temps chaud.
Avis de voyageur à ce sujet
8
Rachel
13 sept. 2025
·
A séjourné 4 nuits
This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.
This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.
10
Philip
16 janv. 2024
·
A séjourné 5 nuits
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
10
Claire
7 juil. 2024
·
A séjourné 2 nuits
Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.
Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.
10
STEPHEN
7 avr. 2023
·
A séjourné 4 nuits
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
10
Patrick
21 févr. 2025
·
A séjourné 7 nuits
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
8
Patrick et nathalie
18 juil. 2023
·
A séjourné 3 nuits
Séjour dans un très bel hôtel notre grosse déception est qu un quatre étoiles sans climatisation dans la chambre alors que beaucoup de bruit dehors c est dommage pour le repos des nuits…..
Séjour dans un très bel hôtel notre grosse déception est qu un quatre étoiles sans climatisation dans la chambre alors que beaucoup de bruit dehors c est dommage pour le repos des nuits…..
10
Genevieve
27 mars 2025
·
A séjourné 4 nuits
Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch.
Fab stay with fab facilities. Our only complaint was that there was no Netflix or similar on the TV for the teens to watch.
10
Steven
10 mars 2022
·
A séjourné 7 nuits
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
10
Gavin
2 mars 2025
·
A séjourné 3 nuits
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
10
Karen
2 juil. 2024
·
A séjourné 4 nuits
Lieu idéal pour un séjour romantique ! Très bien placé par rapport au villages et aux commodités. Chambre très propres et super confortables. Nous avons aussi très apprécié le spa.
Lieu idéal pour un séjour romantique ! Très bien placé par rapport au villages et aux commodités. Chambre très propres et super confortables. Nous avons aussi très apprécié le spa.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement décrit comme aimable, professionnel et serviable, la réception étant souvent mise en avant et des gestes attentionnés notés. Un avis mentionne des difficultés à joindre le responsable de nuit lorsque la réception est fermée.
Avis de voyageur à ce sujet
10
David
19 janv. 2024
·
A séjourné 4 nuits
Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.
Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.
10
Claire
7 juil. 2024
·
A séjourné 2 nuits
Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.
Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.
10
STEPHEN
7 avr. 2023
·
A séjourné 4 nuits
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
Stayed here for a short 4 day ski break. Lovely hotel, really nice, plush spacious rooms. We had a family suite, 2 double bedrooms, so perfect for 2 adults and two teenage girls. The hotel minibus service to the lift was great as was the good size ski locker that each room has. Staff very friendly and attentive.
8
Martine
19 janv. 2025
·
A séjourné 4 nuits
Très belle résidence, bien située. Personnel à l’écoute.Bon standing
Très belle résidence, bien située. Personnel à l’écoute.Bon standing
8
Sneha
3 mars 2025
·
A séjourné 3 nuits
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Patrick
21 févr. 2025
·
A séjourné 7 nuits
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
10
Chris
2 août 2024
·
A séjourné 4 nuits
Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.
Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.
10
Abdullah
21 janv. 2026
·
A séjourné 5 nuits
I had a great stay overall. The room was very clean and the housekeeping service was excellent. The staff were also extremely kind, professional, and respectful. They helped me a lot with booking several restaurants and were always supportive and efficient, which I really appreciated. The balcony was lovely with a great atmosphere, although I couldn’t really use it much due to the very cold weather during my stay. The only disappointing part of the experience was the breakfast. Honestly, it was the weakest point and I strongly hope it will be improved. I’m planning to come back again (more than once), and breakfast is an important part of the day—especially before skiing. The options were very limited, mostly boiled eggs and scrambled eggs, and there wasn’t much variety or a proper breakfast selection. It would make a big difference to have more fresh choices and ideally a chef station or better hot options, especially for a high-quality property like this. Thank you again to the team for the great service.
I had a great stay overall. The room was very clean and the housekeeping service was excellent. The staff were also extremely kind, professional, and respectful. They helped me a lot with booking several restaurants and were always supportive and efficient, which I really appreciated. The balcony was lovely with a great atmosphere, although I couldn’t really use it much due to the very cold weather during my stay. The only disappointing part of the experience was the breakfast. Honestly, it was the weakest point and I strongly hope it will be improved. I’m planning to come back again (more than once), and breakfast is an important part of the day—especially before skiing. The options were very limited, mostly boiled eggs and scrambled eggs, and there wasn’t much variety or a proper breakfast selection. It would make a big difference to have more fresh choices and ideally a chef station or better hot options, especially for a high-quality property like this. Thank you again to the team for the great service.
10
Gavin
2 mars 2025
·
A séjourné 3 nuits
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
10
laurent
30 oct. 2024
·
A séjourné 4 nuits
Séjour fantastique et personnel aux petits soins.
Séjour fantastique et personnel aux petits soins.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation pratique à proximité du village de Samoëns et accès facile à la télécabine du Grand Massif, grâce notamment à la navette. Plusieurs critiques font également l'éloge de l'environnement attrayant du village.
Avis de voyageur à ce sujet
10
Eric
10 mars 2024
·
A séjourné 2 nuits
Hôtel conforme au descriptif avec un emplacement idéal et du personnel très attentionné
Hôtel conforme au descriptif avec un emplacement idéal et du personnel très attentionné
10
Mark
31 juil. 2025
·
A séjourné 9 nuits
Fantastic hotel and spa facilities. Beautiful setting. Lovely large village in the alps.
Fantastic hotel and spa facilities. Beautiful setting. Lovely large village in the alps.
8
Martine
19 janv. 2025
·
A séjourné 4 nuits
Très belle résidence, bien située. Personnel à l’écoute.Bon standing
Très belle résidence, bien située. Personnel à l’écoute.Bon standing
10
Diane
16 juin 2024
·
A séjourné 3 nuits
Le personnel très sympa et serviable Une construction de grande qualité, récente avec de belles prestations Très beau spa : piscine, jaccuzy, hamam, bain glacé (idéal après le sport) Belle salle de sport Bien placé
Le personnel très sympa et serviable Une construction de grande qualité, récente avec de belles prestations Très beau spa : piscine, jaccuzy, hamam, bain glacé (idéal après le sport) Belle salle de sport Bien placé
10
Daniel
13 avr. 2025
·
A séjourné 6 nuits
Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
8
Sneha
3 mars 2025
·
A séjourné 3 nuits
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
10
Patrick
21 févr. 2025
·
A séjourné 7 nuits
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
10
J Christophe
4 juil. 2023
·
A séjourné 2 nuits
Etablissement excellent tout comme son emplacement, deux jours transporté dans une ambiance et une déco extra ordinaire!!
Etablissement excellent tout comme son emplacement, deux jours transporté dans une ambiance et une déco extra ordinaire!!
10
Søren
24 juil. 2024
·
A séjourné 4 nuits
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
8
Kris
7 janv. 2022
·
A séjourné 4 nuits
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est régulièrement décrit comme limité ou offrant un mauvais rapport qualité-prix, bien que quelques clients l'aient apprécié ou aient profité de la restauration sur place. Plusieurs ont apprécié la possibilité de précommander du pain frais de boulangerie, et certains soulignent les heures d'ouverture limitées du bar en soirée.
Avis de voyageur à ce sujet
10
Paul
17 janv. 2024
·
A séjourné 4 nuits
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
10
Philip
16 janv. 2024
·
A séjourné 5 nuits
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
8
Sneha
3 mars 2025
·
A séjourné 3 nuits
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
6
Greta
1 sept. 2025
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A séjourné 5 nuits
La struttura è molto bella, personale reception molto cordiale, camere e locali puliti, relativamente alla struttura nulla da dire. Per quanto riguarda i servizi abbiamo usufruito dell'area relax ma la presenza di minori senza controllo genitoriale, fa si che diventi un area giochi, l'idromassaggio era praticamente la vasca tuffi e giochi con fontanelle dei bambini. Quindi niente relax. Inoltre abbiamo usufruito solo un giorno della colazione che propone l'hotel presso il ristorante FABIO a 20€ a persona, cibo scarso e scadente e soprattutto cappuccino che sapeva di acqua sporca imbevibile .. abbiamo dovuto optare per la colazione presso la pasticceria Tiffany che con ottimo cappuccino e brioches favolose ..ci è costata € 4,60 a persona....direi che dovrebbero essere rivisti un pò i prezzi e soprattutto ciò che viene offerto. Diciamo che i servizi quest' anno sono stati un po' deludenti .. ci sarebbe qualcosa da rivedere.
La struttura è molto bella, personale reception molto cordiale, camere e locali puliti, relativamente alla struttura nulla da dire. Per quanto riguarda i servizi abbiamo usufruito dell'area relax ma la presenza di minori senza controllo genitoriale, fa si che diventi un area giochi, l'idromassaggio era praticamente la vasca tuffi e giochi con fontanelle dei bambini. Quindi niente relax. Inoltre abbiamo usufruito solo un giorno della colazione che propone l'hotel presso il ristorante FABIO a 20€ a persona, cibo scarso e scadente e soprattutto cappuccino che sapeva di acqua sporca imbevibile .. abbiamo dovuto optare per la colazione presso la pasticceria Tiffany che con ottimo cappuccino e brioches favolose ..ci è costata € 4,60 a persona....direi che dovrebbero essere rivisti un pò i prezzi e soprattutto ciò che viene offerto. Diciamo che i servizi quest' anno sono stati un po' deludenti .. ci sarebbe qualcosa da rivedere.
10
Steven
10 mars 2022
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A séjourné 7 nuits
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
Great Hotel, amazing suite with lovely views of the mountains and para gliders coming in. All in all a super room and hotel. Very good food and service was excellent. We will stay again. Steve & Julia England
10
Christa
17 août 2025
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A séjourné 15 nuits
Fijn hotel, lekker zwembad en spa. Jammer toen het zo warm was, er geen airco op de kamer is. Jammer dat de bar s’avonds niet open is in het Hotel. We konden wel in de lobby zitten, was jammer dat daar geen hoge tafel staat maar alleen lage zitjes, en dat in de lobby de muziek steeds weg viel. Verder prima hotel, super schone kamer!
Fijn hotel, lekker zwembad en spa. Jammer toen het zo warm was, er geen airco op de kamer is. Jammer dat de bar s’avonds niet open is in het Hotel. We konden wel in de lobby zitten, was jammer dat daar geen hoge tafel staat maar alleen lage zitjes, en dat in de lobby de muziek steeds weg viel. Verder prima hotel, super schone kamer!
10
Abdullah
21 janv. 2026
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A séjourné 5 nuits
I had a great stay overall. The room was very clean and the housekeeping service was excellent. The staff were also extremely kind, professional, and respectful. They helped me a lot with booking several restaurants and were always supportive and efficient, which I really appreciated. The balcony was lovely with a great atmosphere, although I couldn’t really use it much due to the very cold weather during my stay. The only disappointing part of the experience was the breakfast. Honestly, it was the weakest point and I strongly hope it will be improved. I’m planning to come back again (more than once), and breakfast is an important part of the day—especially before skiing. The options were very limited, mostly boiled eggs and scrambled eggs, and there wasn’t much variety or a proper breakfast selection. It would make a big difference to have more fresh choices and ideally a chef station or better hot options, especially for a high-quality property like this. Thank you again to the team for the great service.
I had a great stay overall. The room was very clean and the housekeeping service was excellent. The staff were also extremely kind, professional, and respectful. They helped me a lot with booking several restaurants and were always supportive and efficient, which I really appreciated. The balcony was lovely with a great atmosphere, although I couldn’t really use it much due to the very cold weather during my stay. The only disappointing part of the experience was the breakfast. Honestly, it was the weakest point and I strongly hope it will be improved. I’m planning to come back again (more than once), and breakfast is an important part of the day—especially before skiing. The options were very limited, mostly boiled eggs and scrambled eggs, and there wasn’t much variety or a proper breakfast selection. It would make a big difference to have more fresh choices and ideally a chef station or better hot options, especially for a high-quality property like this. Thank you again to the team for the great service.
10
Lucas
12 janv. 2022
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A séjourné 3 nuits
L’hôtel était magnifique, la suite était superbe ainsi que le spa et le service était irréprochable ! Gros bémol cependant sur le petit-déjeuner… Pour 18€ par personne, il n’y avait pas grand chose, c’était assez décevant. Des viennoiseries sèches, des œufs brouillés pas très ragoûtants encore baveux, un seul jus d’orange provenant d’une machine, 2 sortes de pains et quelques confitures avec quelques fromages/charcuteries, un pauvre panier de fruits et des yaourts. Même pas un cuisinier pour préparer des omelettes ou faire des œufs au plat. Ce petit-déjeuner n’était pas digne d’un 4 étoiles, mais plutôt d’un hôtel Ibis. C’est à revoir pour 18€ ! Sinon, je recommande vivement cet hôtel !!
L’hôtel était magnifique, la suite était superbe ainsi que le spa et le service était irréprochable ! Gros bémol cependant sur le petit-déjeuner… Pour 18€ par personne, il n’y avait pas grand chose, c’était assez décevant. Des viennoiseries sèches, des œufs brouillés pas très ragoûtants encore baveux, un seul jus d’orange provenant d’une machine, 2 sortes de pains et quelques confitures avec quelques fromages/charcuteries, un pauvre panier de fruits et des yaourts. Même pas un cuisinier pour préparer des omelettes ou faire des œufs au plat. Ce petit-déjeuner n’était pas digne d’un 4 étoiles, mais plutôt d’un hôtel Ibis. C’est à revoir pour 18€ ! Sinon, je recommande vivement cet hôtel !!
10
Søren
24 juil. 2024
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A séjourné 4 nuits
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
Fantastisk hotel. Alt ved dette hotel er smukt og specielt suiterne. Vi var der i 4 dage og var meget tilfredse. Morgenmaden kunne godt være bedre. God beliggenhed og ikke langt fra by centrum og skilift.
8
Kris
7 janv. 2022
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A séjourné 4 nuits
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
Een super uitgerust appartement, meer dan ruimte genoeg voor ons gezin van 6. Ontbijt is wel veel te duur dus. De locatie is super, het hotel voorziet een shutlle maar van de kleine wandeling naar de skilift ga je zeker niet dood. We hebben onze skis steeds boven laten staan juist aan de start van de piste.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Anthony
5 sept. 2026
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A séjourné 1 nuit
« C’est trop bien cet hotel, on y passe de bonnes nuits dans des lits hyper confort » Mathis, 8 ans & Gabin 4 ans.
« C’est trop bien cet hotel, on y passe de bonnes nuits dans des lits hyper confort » Mathis, 8 ans & Gabin 4 ans.
10
Valérie
27 août 2026
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A séjourné 2 nuits
Super séjour l espace SPA génial
Super séjour l espace SPA génial
8
Anna
19 août 2026
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A séjourné 7 nuits
Nous avions une suite confort très bien équipé et spacieuse avec un bébé de 9 mois. Il ne manquait que la Clim vu les chaleurs ! Le personnel était très agréable. Nous avions accès à toutes les commodités à proximité. Nous déplorons cependant l’entretien de l’hôtel… parement extérieur qui se décolle, le miroir du salon s’est décollé…sur nous. Heureusement que notre bébé n’était pas à côté à ce moment là.
Nous avions une suite confort très bien équipé et spacieuse avec un bébé de 9 mois. Il ne manquait que la Clim vu les chaleurs ! Le personnel était très agréable. Nous avions accès à toutes les commodités à proximité. Nous déplorons cependant l’entretien de l’hôtel… parement extérieur qui se décolle, le miroir du salon s’est décollé…sur nous. Heureusement que notre bébé n’était pas à côté à ce moment là.
8
eric
4 août 2026
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A séjourné 5 nuits
Bilan positif globalement, bémol pour le rapport qualité prix du petit dej, la baignoire douche pas top.
Bilan positif globalement, bémol pour le rapport qualité prix du petit dej, la baignoire douche pas top.
8
Guillaume
15 juil. 2026
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A séjourné 3 nuits
Superbe
Superbe
Politiques de l’établissement
Arrivée
Départ
De 16:00 à 00:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
L'heure d'enregistrement commence à 16:00 L'heure de départ se termine à 11:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Exigences relatives à l'âge
L'âge minimum pour s'enregistrer est de 18 ans
Animaux de compagnie
Nombre maximum d'animaux par chambre : 11 ; Les animaux d'assistance sont autorisés ; Les animaux d'assistance sont exemptés de frais/restrictions ; Animaux de compagnie autorisés ; Frais pour animaux : 100 EUR par animal (variable selon la durée du séjour) ; Les animaux d'assistance sont exemptés de frais ;
Services de réception
L'enregistrement et le départ sans contact sont disponibles ; Le personnel de la réception accueillera les clients à leur arrivée dans l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatisés.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement ainsi qu'un dépôt par carte de crédit, carte de débit ou en espèces peuvent être requis lors de l'enregistrement pour les frais accessoires ;
Politique relative aux enfants et aux lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varient selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios ou des terrasses, qui peuvent ne pas être adaptés aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Aucun lit d'appoint ou lit pliable n'est disponible
Restauration
Savourez un repas au restaurant ou des collations au café de l'hôtel. Étanchez votre soif avec votre boisson préférée au bar/salon. Des petits-déjeuners continentaux sont disponibles tous les jours de 7h30 à 10h00 moyennant des frais. Frais pour le petit-déjeuner continental : environ 22 EUR pour les adultes et 12 EUR pour les enfants ;
Frais obligatoires et taxes
Il vous sera demandé de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :
- Dépôt : 500 EUR par séjour
- Une taxe est imposée par la ville : 2,60 EUR par personne, par nuit. Cette taxe ne s'applique pas aux enfants de moins de 18 ans.
60 jours avant l'arrivée : remboursement à 100 % ; 30 jours avant l'arrivée : remboursement à 50 %
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Ménage
Salle de banquet
Général
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Chambre familiale
Beach Sun Loungers
Activités
Piscine
Billard
Piscine intérieure
Piscine extérieure chauffée
Pool (Infinity)
Pool (Seasonal Outdoor)
Services
Ménage
Salle de banquet
Coffre-fort
Consigne à bagage
Laverie
Concierge Services
Rangement d'articles de ski
Parking
Parking
Station de recharge pour véhicule électrique
Area Shuttle (free)
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit