Hotel Hechtplatz Self Check In

I didnt experience housekeeping not sure why and unfortunately someone else got assigned my room whilst I was still in it which gave us both a shock. But staff quickly fixed the mistake reassured me and that was it. The only issue and fixed so quickly. Was done to a computer glitch so nothing to do with staff who were all lovely. Its also in a really handy location too. Close to old town key spots, close to the harbour and with cafes nearby and a short walk to the train station- I even felt safe walking at 3.30am it was that close. Would stay here again

This isn't a hotel. You're renting a slightly cramped room, with a small, shower-only, ensuite, a small fridge, and a fan but no aircon. There is no comfortable seating, no common areas, no meals, nothing. The staff are almost never on-premises, and take 30+ minutes to arrive after being phoned. The sink had no plug, the toilet seat wasn't fitted properly, there was an organic stain on the mesh curtains.

Air conditioned

Most expensive and worst hotel in my life 330 euros for a room big as a cupboard! Window does not open, no airconditioning, no water bottle , no towel in bedroom, cheapest existing ikea furniture

The only good thing about this hotel was the location; it's within walking distance of the train station and every landmark and shop. The hotel itself is quite poor and it seems like they rent their rooms by the hour. The guy checking us in couldn't find our reservation and told us we'd have to wait 20 minutes for our room to be cleaned on the second floor (this is at 7pm) because the only rooms available were on the first floor and they use those for their "short-term" guests (we were only there for two nights). We waited and waited and then were informed the other manager gave our room away and we were put on the first floor anyway. It was too hot to keep the window closed but absurdly noisy with the window open because the hotel bar played extremely loud music and everyone was shouting at each other until 4am. On a Thursday. The room itself was tiny and gross and definitely not worth the price.