Hotel Hechtplatz Self Check In

I didnt experience housekeeping not sure why and unfortunately someone else got assigned my room whilst I was still in it which gave us both a shock. But staff quickly fixed the mistake reassured me and that was it. The only issue and fixed so quickly. Was done to a computer glitch so nothing to do with staff who were all lovely. Its also in a really handy location too. Close to old town key spots, close to the harbour and with cafes nearby and a short walk to the train station- I even felt safe walking at 3.30am it was that close. Would stay here again

This isn't a hotel. You're renting a slightly cramped room, with a small, shower-only, ensuite, a small fridge, and a fan but no aircon. There is no comfortable seating, no common areas, no meals, nothing. The staff are almost never on-premises, and take 30+ minutes to arrive after being phoned. The sink had no plug, the toilet seat wasn't fitted properly, there was an organic stain on the mesh curtains.

Air conditioned

Most expensive and worst hotel in my life 330 euros for a room big as a cupboard! Window does not open, no airconditioning, no water bottle , no towel in bedroom, cheapest existing ikea furniture

El servicio de recepción terrible, no había persona en recepción y estaba cerrado el hotel, estuvimos 1 hora afuera del hotel con lluvia y frío esperando a que llegara alguien del hotel, no había ningún teléfono para comunicarnos y el que está registrado en hoteles.com decía fuera de servicio