Starlight Inn South El Monte

Basic hotel for a short stay. The hotel room has a mini fridge and excellent big screen with cable. Location is right on freeway entrance.

Had a late night check-in which was okay, but upon entering the room, the light switches weren't working properly and I heard a noise in the bathroom. The toilet was running continually. Went back to the office and "rang the bell" FOUR times, finally the guy came out from the back and I explained the problem. The light switch by the door still wasn't working properly and he informed me there was another set of switches right by the bed. "Just use those." Okay.... He then jiggled the toilet handle and the running stopped, for about 5 seconds then started again. After about 10 minutes, he finally got it to stop. But it was obvious that he was annoyed. The bed was like sleeping on a rock. It was set on a metal frame platform and every time you sat down or got up, the metal made a horrid buckling sound. The frame also went to the floor all the way around the bed and again, every time you walked to the edge, you couldn't help but kick it.. I also asked where the ice machine was as I like to have cold water on my bedside table. I was told they didn't have one. WHAT?!?!? Never heard of such a thing. No customer service at all, and Mr. Personality at the front desk seemed more annoyed that I interrupted his evening and morning by appearing at the front desk and ringing the bell once again upon checkout. If you just need a place to pull off the road to sleep, it's just okay, but don't expect any kind of service by anyone personable!

I love the owners, they are so nice and easy to talk to. I love that they have a microwave in the office making it easy to heat up food.

The first room the gave me still had stuff from the last guest inside. I went to the front desk and got another room. The remote didn’t work and I went to the front desk to fix the issue. The woman told me to calm down, even though I was already calm. I felt there was a racial component to that. The toilet didn’t flush right, the room was filthy, and there were roaches everywhere. The bathroom also had mold on the ceiling. They have one microwave on the property that you can’t use early in the morning, because they generally don’t open the lobby area till 9:30-10:00 am. You can tell when towels have been washed and dried, vs, hung dry. They were either extremely old towels, or the maids don’t wash them properly. Unless you have no option, do NOT book this place. In three days, I probably killed 20 roaches. I had to make sure I didn’t pack any of them in my stuff. STAY AWAY! There are much cleaner hotels in the area. I wish I had 4 hands, so I could give this place 4 thumbs down. The man was fine. The woman had no respect, and I felt she was racist.

Easy parking. Located near the freeways and restaurants. I have stayed there several times. Good pricing for my stay. Comfortable bed.

Stood there before feel like they are not changing the bed sheets there was hair in the bed the clerk gave me a key to a room where someone else was booked then gave me a room with a twin size bed when I booked a king size bed was told that’s all they had asked for a reduction in price they refused they need an ice machine

This place was horrible. I stayed a week long and inside of getting my “king size bed” they gave me a “twin “ lady told me it was a king and didn’t wanna change my room. Second there was no parking and staff didn’t care about it. The room smelled rotten! Didn’t like the experience at all

It’s a good place clean, lots of parking and affordable price. Only down side was noise from cars that woke me up constantly during the night.

Plenty of parking and very quiet.

The fridge had residue and spills inside it, it had not been cleaned, the pillows had a lot of hair on them, i spec

There were cockroachs everywhere that it is scary. The bed were not clean and was afraid to lift it because of the infestation inside there. Other than that it was good stay. Please get rid of the roaches its disgusting.

Filthy dirty, sheets pillows and blankets were all dirty prior to check in. Black mold in the bathroom, not to mention the cracks in the molding allowing ants in. They tell you not to cook in the rooms, but I observed many people using electric stoves and skillets to cook.

Found a roach but killed it instantly

saw a roach in my room.

The first room the gave me still had stuff from the last guest inside. I went to the front desk and got another room. The remote didn’t work and I went to the front desk to fix the issue. The woman told me to calm down, even though I was already calm. I felt there was a racial component to that. The toilet didn’t flush right, the room was filthy, and there were roaches everywhere. The bathroom also had mold on the ceiling. They have one microwave on the property that you can’t use early in the morning, because they generally don’t open the lobby area till 9:30-10:00 am. You can tell when towels have been washed and dried, vs, hung dry. They were either extremely old towels, or the maids don’t wash them properly. Unless you have no option, do NOT book this place. In three days, I probably killed 20 roaches. I had to make sure I didn’t pack any of them in my stuff. STAY AWAY! There are much cleaner hotels in the area. I wish I had 4 hands, so I could give this place 4 thumbs down. The man was fine. The woman had no respect, and I felt she was racist.

I was in So El Monte just for one night and I needed a budget level motel. This was as budget as you can find. However the room floor was not ver clean, the bed spread had holes in it and the bottom sheet had obvious stains on it.

Before I start my review I realize it's a 90 dollar room, in kind of a bad area. Just thought I'd give it a try but your money is best spend elsewhere I'm sure the motel 6 across the street is better and it was the same price. First you can tell the room was not properly cleaned, dirty toilet seat and counters, hair in shower, hair tie left on furniture. Shower knob wasn't attached, blankets on bed had burn holes and stains, no batteries in TV remote so no TV, phone in room broken and front door you can tell has been kicked down before (not very secure). Pros, it has a cool black light in the ceiling, I blacked out the room and checked for body fluids didn't see any, ac worked good, parking right outside your door. Was an interesting experience but won't do it again.

Roaches

tv didn’t work, roaches, dirty walls, rude customer service, wifi was slow

It was convinient that microwave and fridge waer ready in the room.

Water pipes was making noise the hold time

The room had a bad table needed to screw tight, no phone. No fire alarm, went to ask if we can chsnge the table and they said no. Tv worked in that room. They gave us another room next door tv did not work and we asked and the front desk gave us a dum excuse and said no tv. So we ask to get the prior room and if we can swuap tales and they said no. So we took the 1st room with woble tsble. Bad service

Extremely basic room. It did not have a microwave or a coffee machine and no coffee was available in the lobby. The room also did not have hangers to hang up my clothes and when I asked for some at the front desk, I was told that they didn’t have any. The water in the shower was hot but very low pressure but the sink had no hot water. The bed was comfortable and the a/c worked fine.

No tv working

The room we were given did not have a working air conditioner and when we asked the office about a different room they said they could move us but the tv would not work in the new room. Also the building we were in had a loud noise, I think the plumbing anytime anyone used the bathroom

Get rid of springy beds

I felt like i was sleeping in the middle of the freeway. It would have been quieter in my car. The floor looked questionable to walk on barefoot. Bed was firm. Bring your own sheets and blankets. No phone or microwave. And please remove the tagging and graffiti on the walls

Bathroom doesn't look that clean. The internet is terrible. It doesn't work at all. Keep trying to connect all night and I had to give up. Customer service is good though. Very noisy room next door. You could hear them screaming. The noise actually kept me up all night, didn't sleep.

Great value. WiFi was weak.

Had a late night check-in which was okay, but upon entering the room, the light switches weren't working properly and I heard a noise in the bathroom. The toilet was running continually. Went back to the office and "rang the bell" FOUR times, finally the guy came out from the back and I explained the problem. The light switch by the door still wasn't working properly and he informed me there was another set of switches right by the bed. "Just use those." Okay.... He then jiggled the toilet handle and the running stopped, for about 5 seconds then started again. After about 10 minutes, he finally got it to stop. But it was obvious that he was annoyed. The bed was like sleeping on a rock. It was set on a metal frame platform and every time you sat down or got up, the metal made a horrid buckling sound. The frame also went to the floor all the way around the bed and again, every time you walked to the edge, you couldn't help but kick it.. I also asked where the ice machine was as I like to have cold water on my bedside table. I was told they didn't have one. WHAT?!?!? Never heard of such a thing. No customer service at all, and Mr. Personality at the front desk seemed more annoyed that I interrupted his evening and morning by appearing at the front desk and ringing the bell once again upon checkout. If you just need a place to pull off the road to sleep, it's just okay, but don't expect any kind of service by anyone personable!

It started with their was no rooms available since I reserved a room that Friday morning. I got a room that wasn’t part of my reservation. So the night staff, he give me a room with 2 beds. The next day a lady took over and told me that if I wanted to stay in that room with 2 beds that I have to pay extra or take all my stuff out of the room and wait 2 hours to get my room that I reserved. I took the 2 hours and when I got back to the hotel I was informed that I had to pay an extra $31 yes my total was almost $172 but it’s not my fault that the night stuff messed up. I end up paying the remaining balance and continue my stay

I paid for a night & they basically kicked me out before I was supposed to leave, and not to mention the staff was completely rude and ignorant, i tried asking for towels and a remote to my tv and was completely ignored!?! I don’t believe the price was worth it at all! Very bad experience and I would NOT go back!

A lot of noice , people with high music , people asking for permission to shower on your room , there’s no control who go in n out, I had to wait almost 30 minutes in front desk for check inn

I mixed up the dates and when I tried to calling to figure it out I got hung up on Very rude

And make sure you don’t book ride wrong date accidentally. I tried booking a room last minute and did not realize it was for next day check in so when I got there I tried to explain that I had just booked it before I got there but the person was rude and no customer service and no attempt to help so I had to book again on the spot and they refused to refund the day I booked accidentally.the person told me to call Expedia so I did and tell me they’d contact the hotel since it’s up to them to issues the refund. So basically this hotel will keep your money and it’s DEFINITELY NOT WORTH what I was charged .you can fund a better hotel for a decent price don’t stay here !!

The property is right next to McDonald's and 711. The 7 runs right in front of the property so if you need to get around town, there's the bus. The staff is always so kind to me and housekeeping is on point with their tasks. I love it here

I was late check in but when i arrived in motel manager was not around and waited for more than hour to be checked in. Shower head was terrible only small water coming out in room 204. Not a good place for a $105 stay

This place is safe and the staff are very welcoming! Will definitely be returning! 💯

The key didn’t work multiple times. The first night we got there and they gave us the key it didn’t work. Thankfully there was still someone at the window to help. The second night we got back to the room and the key didn’t work at all. It kept going red. It was about 1am and there was no one at the front office. Ridiculous. The whole point of a “hotel” is to be able to come in and out whenever I please. I almost had to sleep in my car if the room key didn’t work. What is that? I paid for two nights I should be able to sleep in a bed for two nights NO PROBLEMS.

clean area and safe

Basic hotel for a short stay. The hotel room has a mini fridge and excellent big screen with cable. Location is right on freeway entrance.

It was close to the event we were attending.

Good location

Solicitors roaming the property

Easy parking. Located near the freeways and restaurants. I have stayed there several times. Good pricing for my stay. Comfortable bed.

Unfortunately this hotel seemed to have a lot of unsettled guest. Loud noises people up and out at all hrs. Guest revving bikes in the parking lot. Seemed to have guest that were possibly selling drugs or other substances. I don’t feel comfortable leaving my car in the parking lot. Unfortunately I couldn’t get a refund upon arrival so I had no choice but to stay. I barely got any sleep but I made it through the night.

The property is right next to McDonald's and 711. The 7 runs right in front of the property so if you need to get around town, there's the bus. The staff is always so kind to me and housekeeping is on point with their tasks. I love it here

Frwy accessable close by shopping

dont feel safe

It was convinient that microwave and fridge waer ready in the room.

Extremely basic room. It did not have a microwave or a coffee machine and no coffee was available in the lobby. The room also did not have hangers to hang up my clothes and when I asked for some at the front desk, I was told that they didn’t have any. The water in the shower was hot but very low pressure but the sink had no hot water. The bed was comfortable and the a/c worked fine.

I love the owners, they are so nice and easy to talk to. I love that they have a microwave in the office making it easy to heat up food.