Comfort Hotel Xpress Tromsø

Ease of check in and check out. Can opt for early check in and late check out for a nominal fee. Right in the city center. Clean and comfortable.

Brilliantly located, very close to main things in town and easy to get to transport, sightseeing and excursions. It’s a budget hotel, which is exactly what I needed. The room was basic but extremely comfortable and all I needed. I stayed across the road many years ago and the noise from the nightclub on the ground floor was deafening at night. No such problems here. It was quiet and very comfortable which was excellent when coming back from a long day out and about. Check in and out was easy (self-service) and the staff at the Bareception were helpful. Housekeeping was meant to be every four days, but they never came in my six day stay. Didn’t bother me though as I’m pretty tidy anyway, and I think would’ve been addressed if I’d asked. Overall, I’d highly recommend the Comfort Hotel Xpress in Tromsø. Fantastic option when travelling on a budget! Would definitely stay again.

we stayed for one night after a later flight. Check in was extremely easy; there were kiosks at the entrance where you checked yourself in and made your own key cards. There was a little cafe area that came in handy when we left in the morning. Room was clean and had what we needed.

Great location. Clean. Parking nearby however not inexpensive,

It is a budget hotel so it's a great price point given that it is located in the City Center. The staffs were great and helpful. Clean laundry room, which came in handy specially after I've been traveling for 10 days in Osloand Alta. The room is small but enough desk space. Unfortunately, my room was at the end and there was a club next to the building so on Friday night the music was loud until early morning. The next time I stay here again, I will ask for the room on the other side of the building.

Very helpful. Went out of their way to resolve any issues. Rooms were very nice and fully equipped. I booked a time to wash my clothes. It took longer than expected, and I had to leave the hotel at the hotel, so a staff member transferred my clothes to the dryer herself and put them in a bag after they were dried.

The property was fine and the staff were very friendly and helpful. They have a Barception, which means hou can check-in and/or by snacks and drinks. There is a nice seating area in the lobby with different types of seating to relax or have a bite to eat. The only thing is they dont have any parking. We were directed to the public parkade a block away, but we ended up in the underground parking of another hotel who let us stay for 800 NOK for two motorcycles for two nights.

This was our second stay, and it felt just as great as the first. The staff were incredibly kind and helpful. We requested the same room as our previous visit because of the amazing view, and they managed it to our request! We booked a standard room, which was more spacious than a typical moderate room. It was well-maintained, clean, and featured a firm yet comfortable bed with a warm blanket. They also had handy amenities like a microwave, hot water, and paper cups at reception for guests to use. The location was super convenient—just a 5-minute walk to a supermarket, 1-2 minutes to the airport express bus stop, and only a short walk to downtown. Our second stay was just as great as the first, and we’d definitely come back again!

Clean and comfortable room at a great price. The location is perfect for walking with the airport bus #42 just around the corner, two minutes walk.

My sister and I asked for a ground floor room as we have mobility issues. This was on the corridor off the main reception/lounge/snack area. The Comfort Hotel was perfect for us, offering everything we needed for a 4 night stay. Comfy bed, tasty snacks, hot and cold drinks in bar area, breakfast pastries, access to a kettle for a hot drink, although coffee was available to buy. A very friendly little hotel in the heart of Tromso - small, cosy, friendly - it’s a winner!

The hotel was close to everything including shopping, food and our planned activities. We felt safe there. On the other hand we were there 6 nights and not once did they clean our room or offer clean towels. We could have used a floor cleaning after tracking in snow and dirt from outside. The room was ok but very small for 2 people with arctic gear for 6 nights. Although the booking said breakfast was included, it was not. Everything needed to be paid for, even coffee.

Es wurde bei vier Tagen Aufenthalt nicht einmal gereinigt, keine Mülleimer geleert und auch keine Handtücher gewechselt. Das Angebot für Frühstück beschränkt sich auf süße Teilchen, abgepackte, belegtes Brot und Kaffee. Für das Geld nicht wert.

Not good breakfast options available and room cleaning is done only every 4 days. No lockers in room

Clean, comfortable rooms and very friendly, welcoming staff.

Great location staff were helpful and nice. Room was clean but no safe (which I didn’t look in to before booking), no room cleans or towel changes were done which I’m not sure if it’s advertised or not however the team were helpful and got us replacement towels on request.

Staff seem courteous and the room is ok, as expected for the relative price in Tromsø. Very few cleaning days though, and when they don't clean the fourth day as they are supposed to its not nice. Had to ask twice in the reception and waited until thw 6th day before it was done

Great location, room very clean, friendly efficient staff.

Room was really badly cleaned. It was a carpet of dust on the floor under the bed. Complained to the reception about a horrible sewer smell in the bathroom. They would not change my room and promised to send someone with a "good smell spray"... That someone never showed up. Bad service, bad room. The quality has really gone through the floor since my last stay there a few years ago. It's time for this hotel to do a serious revision of itself if they are to consider themselves a serious hotel in the future. And aircondition on 24 degrees celsius, impossible to change value so it was really hard to get a good nights sleep.

Det var fint, men rommet var ikke rent

Clean, comfortable room. Good location. Easy check in.

Ok hotel for short stay. Our room was very small so there was almost no place to open our suitcases. Good location.

Very nice hotel in Tromso. Near city center. The bathroom had heated tiles.

The concierge were excellent and very nice people and catered for all our needs. The only significant criticisms we have are the none existence of any wardrobe space to hang clothes in and not one shelf nor a small drawer to put things in or on. When you're staying for at least four days, it's better to empty your suitcase rather than live out of it. We had to leave most things in the suitcase because there was nowhere to put anything. There was no shelf in the bathroom to put toiletries on either. Little things admittedly but noticeable/frustrating things. The shower curtain was also missing but deliberate apparently. It's being looked by management to be put back into in all the rooms. A shower curtain helps because the water spray was hitting everything including the toilet paper and toilet seat. Older people would struggle to walk on a wet floor if they wanted to use the sink afterwards for fear of slipping over plus it's noticeable of how colder it is to shower without a curtain initially before the whole room warms up. Again little things but it didn't ruin our stay. Just things that make your stay easier and more enjoyable. On the plus side, we had a lovely view of the sea & mountains & when we asked Sam for a higher floor he was very accommodating. The beds are comfy and the hotel is lovely and warm. There's a supermarket very close that sells hot food when you don't want to spend loads of money on a restaurant meal.

Not worth the money, will avoid this brand of hotel in the future. Heaven forbid you’re in a room on the south side of the building. There’s a nightclub outside that will keep you up all night. The walls were very thin…you can hear doors slamming all through the night and people talking in the room next to you. They aren’t very clean and you can’t control the temperature so very hot as well. If you plan on staying longer than a night go somewhere else because it’s unlikely you’ll have a good rest here.

Good but higher floors better due to street noise

Room was clean, but this a no frills experience, no coffee maker, no cups or glasses and no washcloths.

O quarto é muito pequeno. Como estávamos com duas malas grandes, não havia espaço para abrir as mala. O hotel é muito bem localizado. O centro de Tromsø não é grande então a maioria dos hotéis ficam numa localização muito boa.

Umulig å få temperatur på rommet under 23 grader. Temperaturregulering virker ikke, og nøkkel til vindu passet ikke. Alt er supert på hotellet ellers, men når det ikke går an å slå av varme og åpne vindu ordentlig blir det håpløst

The staff were very friendly and helpful , the room was quite small and could have benefitted with more more shelves in the bedroom and bathroom. A great location in the town

A kettle in the room would be nice, and a small fridge.

O quarto era minúsculo. Fiquei 6 noites e não houve arrumação nem trocaram as toalhas. O funcionário que trabalha na madrugada é muito mal educado. Em certo momento ele implicou com um vinho que levamos, alegando que ali também é um bar e portanto só poderíamos consumir o que vendia ali A localização é muito boa, o que permitia fazer tudo andando.

Staff were all amazingly friendly and helpful. Location walkable.

Great staff, really comfortable and great price. Location was perfect for us.

A notre arrivée à l'hôtel (le 7 janvier 17h) il n'y avait personne à l'accueil, puis un jeune homme est arrivé sans s'excuser de l'attente ni dire bonjour. Le seul et unique mot qu'il a prononcé c'est "passeport", ensuite il nous a tendu les cartes de la chambre sans aucun mot et sans même nous regarder. Son téléphone a sonné, nous avons attendu mais il ne faisait pas attention à nous. La chambre était basique, pourtant ce n'était pas la chambre premier prix. Les wc pas très propres. L'équipement n'est pas en très bon état. Le ménage n'est fait que tous les 4 jours si non il faut payer un supplément. Aucune boisson offerte, même pas un thé. Je trouve un peu chez pour la qualité. Seul avantage, l'hôtel est bien placé dans Tromso, au centre de tout.

Nice hotel but need to be floor 4 or higher otherwise street noise is a lot. Offer a microwave in reception (but it did break) and hot water (if empty ask and they will refill) . Reception are very business like. But rooms are nice and clean.

Best check in ever. It was fast and hassle free.

The staff is excellent. They are always available.

Ved første øjekast var vi positivt overraskede over hotellet. Det ligger centralt, og der er gåafstand til bymidten, restauranter, supermarkeder og dagsture. Værelset (med to enkeltsenge) var større end forventet. Der stopper glæden dog også. Da vi trådte ind på vores værelse bemærkede vi, at der var meget koldt. Temperaturen stod på 17,5 grader. Det er lavere end myndighederne anbefaler - også i Norge. Vi tændte derfor for varmen, men uanset hvor højt vi skruede op, skete der intet over flere timer. Om aftenen gik vi ned i receptionen og fik at vide, at han kunne tilbyde os en kop te, og at der burde være ekstra dyner under vores seng. Det var der ikke, så han kom med en ekstra madras(?) og en oplysning om, at han selv sover i 17 grader. Godt for ham?? Jeg lider desværre af en kronisk lungesygdom, som betyder, at jeg ikke kan tåle at få kold luft i lungerne, når jeg sover. Jeg gjorde ham opmærksom på det og sagde, at jeg ikke vil være syg og have min ferie ødelagt. Hertil tilbød han igen en kop te?? Fuldstændig ubrugeligt og meget lidt servicemindet. Næste morgen, da min rejsemakker var blevet syg, gik vi ned i receptionen og talte med Marcus. Endelig blev vi mødt af imødekommenhed, og vi blev med det samme lovet et andet værelse. Da vi flyttede ind på det samme eftermiddag, var der 20 grader, og da vi tændte varmen, steg temperaturen - langsomt over to dage - til 22 grader. Vi vil absolut ikke anbefale nogen at booke dette hotel, medmindre I gerne vil være syge. Sel

This was our second stay, and it felt just as great as the first. The staff were incredibly kind and helpful. We requested the same room as our previous visit because of the amazing view, and they managed it to our request! We booked a standard room, which was more spacious than a typical moderate room. It was well-maintained, clean, and featured a firm yet comfortable bed with a warm blanket. They also had handy amenities like a microwave, hot water, and paper cups at reception for guests to use. The location was super convenient—just a 5-minute walk to a supermarket, 1-2 minutes to the airport express bus stop, and only a short walk to downtown. Our second stay was just as great as the first, and we’d definitely come back again!

Helpful friendly staff. Good for a few days stay. Convenient to activites and town centre

Unfortunately, we were here on a weekend and facing the back of of a night club. It was very loud at night but worked out when we closed the window and drew the curtains.

Location cannot be more central. Very practical.

Localização muito boa, só descer uma quadra e já está na rua principal da cidade (há duas quadras da igreja de madeira)

Excellent location in Tromso Centre and the Main Street , very convenient in case you reserved any tour , the hotel is well located

Good but higher floors better due to street noise

Localização perfeita!

Its very centrally places, close to shopping, restaurants and the harbour.

Clean and comfortable room at a great price. The location is perfect for walking with the airport bus #42 just around the corner, two minutes walk.

Nice location and good value. Everything is convenient. We enjoyed the northern lights in Tromso.

Location is great and very close to the Airport Express bus stop. Walking distance to town centre and all local tour meeting point

Uten frokost

The hotel staff were incredibly kind and accommodating. We booked a standard room but were pleasantly surprised to find ourselves on the 6th floor, facing the view of both the mountains and the sea on the east side. The room was much larger than the typical moderate room, well-maintained, clean, with a very firm and comfortable bed and a warm blanket. Although the bathroom was spacious, but it lacked a shower curtain. The amenities like microwave, hot water and paper cup at reception available for guests to use. Luggage storage before check-in and after check-out was a plus. The location was convenient, with a supermarket a 5-minute walk away and an airport-express bus stop within 1-2 minutes and downtown just a couple of minutes away on foot. We'd definitely stay here again.

No breakfast included . Good location. Spotless

Bar is good. We didn’t try their breakfast

Easy walking distance to supermarket, cafes, town and main pickup points for Northen light, snowmobile and huskie dog sled tours. Rooms smallish, but for the price good. It's Norway so don't expect a kettle in the room.

Ikke frokost, ikke engang en kaffemaskin eller mulighet til å lage seg kaffe på rommet.

Sorry - not having the possibility to have breakfast ruins the hotel experience. One could expect that from a budget hotel, but this one was pretty pricy (well above 200 euros per night for a tiny room). Sandwiches were on sale in the reception, but when I asked if they have anything gluten free, I was just given a 'no'. Not particularly forthcoming staff.

Convenient location at a good price for the area. Breakfast facilities are basic but there are plenty of options nearby. Hotel staff are friendly and helpful. The hotel reception and rooms are warm, clean and tidy.

No frills hotel, good due to its central location but no breakfast nor amenities. You got to even request for a glass from the reception, meaning no hot water jug to make coffee or tea in your own room.

Das Hotel liegt zentral, es verfügt über eine 24-Stunden-Rezeption. Es wird offensichtlich gern von jungen Leuten frequentiert. Die Ausstattung des Zimmers ist spärlich. Leider wird kein Frühstück angeboten, Kaffee ist für Mitglieder von "Strawberry" gratis. Das WLAN funktionierte zeitweise im 4. Obergeschoss nicht!.In der Lobby war das problemlos. Der Preis ist angesichts des Preisniveaus in Norwegen sehr günstig.