Is parking available at the hotel?

Yes, free valet parking is available on-site. Limited parking is also provided.

What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 5 for adults and USD 3 for children.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is 14:00 and check-out time is 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for USD 25 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details can be confirmed by contacting the property directly.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Siem Reap, within a 10-minute walk of the Old Market Area and Pub Street. It is 0.8 mi from Apsara Theatre and 1.2 mi from Royal Garden.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. It is operational seasonally, and guests can enjoy the poolside bar during their visit.

What are the policies for children staying at the hotel?

Children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 20 per night, and advance request or confirmation is required for availability.

The Moon Residence & Spa in Siem Reap

Average nightly price at The Moon Residence & Spa by month, last 12 months (USD)
Month	Average price
January	US$37
February	US$37
March	US$34
April	US$30
May	US$21
June	US$23
July	US$27
October	US$22
November	US$36
December	US$45

What guests think

Travellers consistently praise The Moon Residence & Spa for its welcoming staff, convenient location near Pub Street, relaxing pool, and clean, comfortable rooms, with many noting good value and enjoyable breakfasts during their stays.

Guests frequently appreciate help arranging tours, airport transfers, and tuk-tuk services. A few reviews report nonworking TVs, weak Wi-Fi, very firm beds, or occasional maintenance and cleanliness lapses; there are isolated complaints about mold, early-morning temple chanting, and one report of a snake in a room. Overall, expect a pleasant base close to Siem Reap’s main sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout feature is the beautiful, relaxing pool and garden setting. Several guests also praise in-house spa massages and the poolside restaurant.

Related guest reviews

10

Tanya

31 Dec 2023

·

Stayed 4 nights

Loved our stay here. Booked for four nights but ended up staying five. The hotel was really quiet despite its central location. We were there over new year and two huge stages were built in Pub Street and we were worried noise would keep us awake; it didn’t. The rental bikes were the best we saw. Comfortable with gears and big wheels. The room was comfortable and large. And the pool was famtastic to return after a day of sightseeing. I would happily recommend.

10

Leo

24 Oct 2025

·

Stayed 1 night

The hotel is absolutely beautiful. The staff are very welcoming and helpful, Our room was perfect, lovely pool view and a very comfy bed. The pool area was clean and tidy and nice and quiet.

10

Michael

27 Jan 2026

·

Stayed 6 nights

The staff and in-house massages were wonderful. They were also very helpful with booking tours and transportation to and from airports.

10

Bradford

16 Nov 2025

·

Stayed 1 night

This is the nicest hotel we have ever been! Very impressed with the quality of their service, their food and the pool! If we ever go to Siem Reap again, we will definitely go there!

10

Vera

19 Oct 2025

·

Stayed 1 night

hotel is beautiful especially around the pool was wonderful, rooms are spacious and very clean, amazing facilities, breakfast was really nice, staff very helpful.

10

Jerry E.

14 Jun 2024

·

Stayed 1 night

Excellent hotel in Siem Reap . Big room with all facilities . I really this place beautiful , quiet hotel and very closed to Pub Street and the centre of Siem Reap , Beautiful swimming pool and fantastic location in safe neighbourhood

10

Jerald

17 May 2024

·

Stayed 2 nights

The place is lovely, the staff professional and friendly. Very helpful. The pool is delightful. Easy walk to Pub Street. Thoroughly enjoyed it. Great value for the money!

10

Bethanie

25 Oct 2025

·

Stayed 1 night

I came with my husband and the pool was amazing and the staff were friendly. The condition is very good, I'd like to come again next time.

10

Television

20 Jan 2023

·

Wonderful surprise! "The hotel is a short walk from downtown services and shops. The hotel has its own restaurant by the pool where you can drink and eat. The price level of the restaurant is reasonable and the breakfast is tasty. Landmark king room is very spacious and tidy. The room and hotel were really peaceful and we were really able to relax there. Wifi was fast an reliable. Staff very helpful "

10

John

1 Aug 2024

·

Stayed 3 nights

Beautiful hotel set on a quieter road but within five minutes walk of pub Street and all the restaurants and bars. The pool area was a little paradise with lots of shade from trees and nature all around. Breakfast was delicious and the price of the room very reasonable. We managed to get a connecting room which was huge and beautifully designed which was ideal as we were travelling with two teenagers.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests describe rooms and common areas as very clean, with consistent housekeeping. A few reviews cite issues like mold, stained linens, or worn fixtures.

Related guest reviews

10

Lala

18 Oct 2025

·

Stayed 1 night

The hotel is great. We really liked the staff at the reception desk very polite and friendly. Rooms are cleaned daily. Good stay!

10

henrix

18 Nov 2025

·

Stayed 1 night

The room was amazing, very clean and modern. When we arrived you get greeted by very friendly staff and the check in was very quick and easy. Would definitely return here when I come back to Siem Reap!

10

Vera

19 Oct 2025

·

Stayed 1 night

hotel is beautiful especially around the pool was wonderful, rooms are spacious and very clean, amazing facilities, breakfast was really nice, staff very helpful.

6

Amal

10 Nov 2024

·

Stayed 7 nights

Very nice staff, the hotel is located near the old market which is perfect to visit the city and the breakfast is very generous. it would be better with cleaner rooms and better equipments in the room.

10

skempn

20 Nov 2025

·

Stayed 1 night

This is a good location to stay in Siem Reap, it is convenient to the pubstreet and very clean at reasonable price. Employees are nice and facilities are good. I didn't have a problem to book on line and we were received by friendly employees.

10

Gabe

29 Oct 2025

·

Stayed 1 night

The breakfast is delicious. The view is nice. It is located in the city center. The environment is super good. The room is clean, tidy and comfortable, the check-in process was smooth.

10

Nelida

30 Oct 2025

·

Stayed 1 night

Wonderful stay, The room was clean and comfortable, the staff were friendly and helpful, and the location was perfect near the pubstreet. Would definitely stay here again.

2

Sam

5 Mar 2023

·

Stayed 2 nights

Room smelt of mold. Mold on bedsheets when i arrived. Visible stains on towels and sheets. Tv not connected. shower head broken shooting most water sideways. ‘Bottled’ water is reusable glass type. Stains on lampshades. Restaurant good. Staff nice.

10

Joseph

14 Oct 2025

·

Stayed 1 night

The staff was friendly and the facilities were clean and good. The hotel breakfast was delicious.

10

Kittie

10 Nov 2025

·

Stayed 1 night

Beyond the expectation for my recent stay, I was very appreciated for the overall service level of this hotel including the hospitality and staff service. Also, the cleanliness of room was beyond the expectation and the check-in/ check-out service being easier. I would recommend this hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, comfortable, and often quiet with pool or garden views and some traditional decor. A few guests mention very firm beds, occasional TV problems, and mixed Wi-Fi.

Related guest reviews

10

Tanya

31 Dec 2023

·

Stayed 4 nights

Loved our stay here. Booked for four nights but ended up staying five. The hotel was really quiet despite its central location. We were there over new year and two huge stages were built in Pub Street and we were worried noise would keep us awake; it didn’t. The rental bikes were the best we saw. Comfortable with gears and big wheels. The room was comfortable and large. And the pool was famtastic to return after a day of sightseeing. I would happily recommend.

10

Man

18 Jan 2023

·

Best hotel in Siem Reap "We originally had come to stay for just a couple nights but ended up extending our stay longer . We seriously did not want to leave this place. The room we got was designed beautifully with dark wood and white walls, a luxury soaker tub and private pool view balcony. The other wow factor is the pool. We went in every single day and missed it dearly after we left. With flowers and plants all around it and the waterfall in the background, It was beyond…

10

henrix

18 Nov 2025

·

Stayed 1 night

The room was amazing, very clean and modern. When we arrived you get greeted by very friendly staff and the check in was very quick and easy. Would definitely return here when I come back to Siem Reap!

10

Jerry E.

14 Jun 2024

·

Stayed 1 night

Excellent hotel in Siem Reap . Big room with all facilities . I really this place beautiful , quiet hotel and very closed to Pub Street and the centre of Siem Reap , Beautiful swimming pool and fantastic location in safe neighbourhood

10

Eglantine

14 Oct 2025

·

Stayed 1 night

The hotel is nice! The hotel is very comfortable and the room is spacious and beautiful. The front desk staff is very nice and helpful during our stay. The location is convenient. We will definitely be coming again in our next holiday.

10

Niall

7 Apr 2024

·

Stayed 1 night

Nice enough rooms in great location. Tv wasn’t working which hotel knew but didn’t advise us. They did fix it though once I told them. Breakfast is basic but nice enough. Would stay here again for the price as the rooms were large and the pool was nice.

10

Gabe

29 Oct 2025

·

Stayed 1 night

The breakfast is delicious. The view is nice. It is located in the city center. The environment is super good. The room is clean, tidy and comfortable, the check-in process was smooth.

8

Angela

21 Jul 2024

·

Stayed 4 nights

Lovely staff and clean and tidy hotel however the beds were very hard and the free breakfast was not that great. Other than that the pool was beautiful and we thoroughly enjoyed our time in Cambodia

10

John

1 Aug 2024

·

Stayed 3 nights

Beautiful hotel set on a quieter road but within five minutes walk of pub Street and all the restaurants and bars. The pool area was a little paradise with lots of shade from trees and nature all around. Breakfast was delicious and the price of the room very reasonable. We managed to get a connecting room which was huge and beautifully designed which was ideal as we were travelling with two teenagers.

10

Marc

16 Jun 2025

·

Stayed 4 nights

This hotel was amazing. So peaceful and beautiful.ten minute walk to town and so much to see. The staff very friendly and always smiling The room was large,patio overlooking the pool with trees,plants so tropical. Air conditioner in the room was cold and hot water in the shower. Would definitely Recommend

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and proactive, with smooth check-in/out and help arranging tours, airport transfers, and tuk-tuks. A couple of reviews note minor communication lapses.

Related guest reviews

10

Michael

27 Jan 2026

·

Stayed 6 nights

The staff and in-house massages were wonderful. They were also very helpful with booking tours and transportation to and from airports.

10

henrix

18 Nov 2025

·

Stayed 1 night

The room was amazing, very clean and modern. When we arrived you get greeted by very friendly staff and the check in was very quick and easy. Would definitely return here when I come back to Siem Reap!

10

skempn

20 Nov 2025

·

Stayed 1 night

This is a good location to stay in Siem Reap, it is convenient to the pubstreet and very clean at reasonable price. Employees are nice and facilities are good. I didn't have a problem to book on line and we were received by friendly employees.

10

Aidan

10 Nov 2025

·

Stayed 1 night

We stayed at the hotel and it was a very enjoyable experience. The hotel is excellent. The staff are very friendly and welcoming. The breakfast is the best. We loved it so much, we are staying there again towards the end our trip.

10

Joseph

14 Oct 2025

·

Stayed 1 night

The staff was friendly and the facilities were clean and good. The hotel breakfast was delicious.

10

Annice

17 Nov 2025

·

Stayed 1 night

the hotel is very nice, breakfast is awesome, all the staff are very helpful and friendly, location just 0.5km from the Pubstreet, yes its very close to the Pubstreet.

10

Hawa

14 Nov 2025

·

Stayed 1 night

The hotel room and dining place are so nice that you can enjoy the place and really relax for your days. The foods are very good of quality and tastes. the staff, they all are polite, very helpful and friendly. Fantastic place and wonderful staff!

10

Jeanett

15 Feb 2023

·

Stayed 6 nights

Great family stay for 4 nights - staff went above and beyond - airport pickup, Angkor Wat visit and Phare Circus was exceptionel. Big thanks to Vibo and mr. Tops for great tuk-tuk service!! Spacious rooms, beautiful decor, pool and tranquil ambience. Recommend!

10

Kittie

10 Nov 2025

·

Stayed 1 night

Beyond the expectation for my recent stay, I was very appreciated for the overall service level of this hotel including the hospitality and staff service. Also, the cleanliness of room was beyond the expectation and the check-in/ check-out service being easier. I would recommend this hotel.

10

London

11 Nov 2025

·

Stayed 1 night

Staffs are friendly and helpful with good services. The hotel has a very comfortable atmosphere, the front desk staff is polite to explain, Set menu breakfast was very tasty. we will come again of course

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AI-generated summary based on recent guest reviews

Location

Convenient location a short walk to Pub Street and the Old Market/city center; many note it stays quiet inside. One review mentions early-morning chanting from a nearby temple.

Related guest reviews

10

Tanya

31 Dec 2023

·

Stayed 4 nights

Loved our stay here. Booked for four nights but ended up staying five. The hotel was really quiet despite its central location. We were there over new year and two huge stages were built in Pub Street and we were worried noise would keep us awake; it didn’t. The rental bikes were the best we saw. Comfortable with gears and big wheels. The room was comfortable and large. And the pool was famtastic to return after a day of sightseeing. I would happily recommend.

10

RYOTA

31 Dec 2024

·

Stayed 3 nights

Location is good. Quite close to city center but quiet once go in the room. Lots of nature inside and friendly staff.

8

Emily

12 Apr 2023

·

Stayed 3 nights

A nice option in Siem Reap, slightly away from hustle & bustle but with walking distance. Staff are very kind and helpful.

10

Jerry E.

14 Jun 2024

·

Stayed 1 night

Excellent hotel in Siem Reap . Big room with all facilities . I really this place beautiful , quiet hotel and very closed to Pub Street and the centre of Siem Reap , Beautiful swimming pool and fantastic location in safe neighbourhood

10

skempn

20 Nov 2025

·

Stayed 1 night

This is a good location to stay in Siem Reap, it is convenient to the pubstreet and very clean at reasonable price. Employees are nice and facilities are good. I didn't have a problem to book on line and we were received by friendly employees.

10

Gabe

29 Oct 2025

·

Stayed 1 night

The breakfast is delicious. The view is nice. It is located in the city center. The environment is super good. The room is clean, tidy and comfortable, the check-in process was smooth.

10

Nelida

30 Oct 2025

·

Stayed 1 night

Wonderful stay, The room was clean and comfortable, the staff were friendly and helpful, and the location was perfect near the pubstreet. Would definitely stay here again.

10

Maybelline

21 Oct 2025

·

Stayed 1 night

The staff was very friendly and the first time we visited Siem Reap and recommended restaurants in the hotel and was really nice. The room is clean and the hotel is in a good location also, it was comfortable and nice to walk to the pubstreet at night.

10

Annice

17 Nov 2025

·

Stayed 1 night

the hotel is very nice, breakfast is awesome, all the staff are very helpful and friendly, location just 0.5km from the Pubstreet, yes its very close to the Pubstreet.

10

John

1 Aug 2024

·

Stayed 3 nights

Beautiful hotel set on a quieter road but within five minutes walk of pub Street and all the restaurants and bars. The pool area was a little paradise with lots of shade from trees and nature all around. Breakfast was delicious and the price of the room very reasonable. We managed to get a connecting room which was huge and beautifully designed which was ideal as we were travelling with two teenagers.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as tasty and generous, with several compliments for the on-site restaurant’s good food and drinks. A few guests found breakfast basic or limited.

Related guest reviews

10

Bradford

16 Nov 2025

·

Stayed 1 night

This is the nicest hotel we have ever been! Very impressed with the quality of their service, their food and the pool! If we ever go to Siem Reap again, we will definitely go there!

10

Niall

7 Apr 2024

·

Stayed 1 night

Nice enough rooms in great location. Tv wasn’t working which hotel knew but didn’t advise us. They did fix it though once I told them. Breakfast is basic but nice enough. Would stay here again for the price as the rooms were large and the pool was nice.

10

Aidan

10 Nov 2025

·

Stayed 1 night

We stayed at the hotel and it was a very enjoyable experience. The hotel is excellent. The staff are very friendly and welcoming. The breakfast is the best. We loved it so much, we are staying there again towards the end our trip.

2

SEDEF

4 Dec 2023

·

Stayed 4 nights

There was a snake in my room !! I was very scared and when i wanted to Check out they gave me problem for refounding my money they say they pay comission to expedia and they did not refiund me all I dont recommend at all The stuff were nice and the restaurant was good but the breakfast was very limited and not open buffet

10

Joseph

14 Oct 2025

·

Stayed 1 night

The staff was friendly and the facilities were clean and good. The hotel breakfast was delicious.

10

Lincoln

12 Nov 2025

·

Stayed 1 night

The room is confortable and clean. The bath room and toilet also good The food also delicious, they have two style of beakfast (western and local food) and both are delicious Staff hotel also helful and friendly. Would definitely stay here again.

10

Annice

17 Nov 2025

·

Stayed 1 night

the hotel is very nice, breakfast is awesome, all the staff are very helpful and friendly, location just 0.5km from the Pubstreet, yes its very close to the Pubstreet.

10

Hawa

14 Nov 2025

·

Stayed 1 night

The hotel room and dining place are so nice that you can enjoy the place and really relax for your days. The foods are very good of quality and tastes. the staff, they all are polite, very helpful and friendly. Fantastic place and wonderful staff!

10

Roxane

8 Oct 2025

·

Stayed 1 night

The weather here is wonderful, and everything is so peaceful at night. I had dinner in the restaurant, where everything was great. The burger was delicious, and I was treated to a beer, which was amazing. excellent service.

10

London

11 Nov 2025

·

Stayed 1 night

Staffs are friendly and helpful with good services. The hotel has a very comfortable atmosphere, the front desk staff is polite to explain, Set menu breakfast was very tasty. we will come again of course

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $54	6 $45	7
8	9 $24	10 $25	11 $30	12 $24	13 $40	14 $46
15 $46	16 $45	17 $40	18 $40	19 $45	20 $45	21 $45
22	23 $72	24 $65	25 $55	26 $49	27 $40	28 $40
29 $40	30 $53

Su	Mo	Tu	We	Th	Fr	Sa
		1 $40	2 $53	3 $36	4 $51	5 $78
6 $45	7 $42	8 $53	9 $45	10 $45	11 $45	12 $40
13 $49	14 $40	15 $40	16 $47	17 $40	18 $44	19 $40
20 $51	21 $39	22 $53	23 $40	24 $55	25 $55	26 $78
27 $65	28 $65	29 $65	30 $95	31 $95

The Moon Residence & Spa

Prices for The Moon Residence & Spa

Monthly average prices

About this property

Location

Room options

Landmark Twin with Balcony, Garden and Pool View

Family Room, Balcony, Pool View

King Suite with Balcony, Garden and Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Double Room, Pool View

Landmark King, Balcony, Garden View

Family Connecting Room, Balcony, Garden and Pool View

Guest reviews of The Moon Residence & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Moon Residence & Spa

Prices for upcoming dates