WoodSpring Suites Lake Charles

The kitchen was nice but you had to bring your own utensils you had a full refrigerator the air conditioning blue cool overall everything was good

Room was dirty. Sheetrock was peeling off the walls. Cigarette burns on the counters. Shower had mildew build up. Beds were hard. Refrigerator had a weird smell. Hotel smelled like cigarettes.

Last minute booking , the bed was so uncomfortable and pillows were flat. TV did not work.

Yes it was really nice

We were unable to re-enter the hotel after a power outage. It was unsafe to go back in when we returned around midnight. There was a total blackout in the parking lot and inside the hotel. The hallways were totally black. Some friends of ours had to use their cell phone light to get to their room to get their belongings. We left about $20 worth of items inside. There was no one at the service desk. I contacted hotels.com for a refund.