The National Hotel

The parking was round the back of the hotel with no lighting, so it didn't feel safe leaving the car. Even walking to the car at night felt unsafe

Good parking available onsite, a friendly welcome at reception, had expected a restaurant in the hotel, but was advised of local eateries by the guy on reception, which helped. Our room was compact but for one night it was fine, thick white towels and soap/shampoo supplied too. Plenty of hot water. Would stay again. We ate at the India Cafe, a 3 min walk and can highly recommend.

Good hotel with pub and restaurant.

3 nights and very comfortable. Lovely staff everything you need for a comfortable stay is here .a small few issues but nothing mayor shower was cold and ran slowly . Bar to open later. Noisy fan But we could live with that

Clean, tidy and comfortable room but the stairs could do with a paint job. We didn't gave any food but the bar was ok

parking was available. Food did not exist no chef available. No breakfast that was paid for in advance - and still awaiting the refund that was promised. This was authorised at the property!!! Bar had no available draughts and very poorly stocked fridges. Wifi is terrible.

Nice room and bathroom. There appeared to be a lack of staff for the number of people staying. This was very evident at breakfast on the Sunday. The bar closing at 9pm was also very dissapointing

Pub downstairs was great. Friendly staff but delays in check in and breakfast due to limited staff.

Ample parking, friendly staff. Very dated and definitely not the best sleep ive had, bed was solid and creaky floorboards above me didnt help matters. Clean bed linen and fresh towels, breakfast was reasonable but little choice either hot or cold. Bar also called last orders at 20:30.

Cheap price without compromising on quality. Free parking,no charge for dog,everything i needed.would be back if im in the area again. Very enjoyable stay

Excellent well-equipped ensuite room. Very clean and very quiet. The hotel is located in the town centre so is very convenient for local amenities. Highly recommended.

Great value and cleanliness

Less than impressed with this venue. Extremely dated - probably quite pleasant in its heyday. Very few staff (only saw 2 during our overnight stay, although they were pleasant and polite enough) - seems they have to look after the hotel and adjoining bar/cafe. Room very cramped, only way to ventilate was by placing a piece of wood under the window - which was not easy to lift. No fan available when we asked. No refrigerator in room, no hairdryer. One of the sheets was dirty (looked like bird faeces). Would not use the rear car park, as did not feel car would be secure there. Photo very misleading. Could only rate this accommodation as VERY basic, although it provided a roof over our heads for the night. However, would definitely not recommend.

Friendly staff, clean room first class breakfast would stay again

Soiled sheets on bed, curtains hanging off, no bulbs in light

All was superb EXCEPT for the vacuuming which left a lot to be desired. However the staff everywhere were supremely helpful and friendly. Thanks to our stay at The National Hotel, we were able to contact a taxi that took us to a very small area east of Dingwall to honour our ancestors, so we are still pleased and would stay again.

Average overall. However, opened the windows and the ledges were covered in large amounts of bird feces.

The beds and pillows were clean and comfy, the shower was nice, bathroom has been updated. We were in room 115 and the rug was absolutely disgusting!! We would not put our feet on it nor any of our baggage. We ended up putting the blanket from the bed down to cover it as it made us ill just looking at it. It would be for this reason only as everything else was good but we would not reccommend this stay. Hopefully the rugs will be replaced.

Staff very courteous room clean and comfortable if a bit tired looking hotel could use a face lift otherwise good

Very enjoyable stay. Very clean spacious room. Very friendly courteous staff Excellent breakfast

Excellent well-equipped ensuite room. Very clean and very quiet. The hotel is located in the town centre so is very convenient for local amenities. Highly recommended.

The bed was comfortable, was a bit dated though. Didn’t have much option for breakfast but was a good size.

Really friendly check in. Informative gave us later check out due to the nature of our stay. Room very spacious and clean. However room very cold radiator doesnt work. Called the number at reception they brought a portable heater which was fab. If it had just been my partner & myself staying it

The hotel is pretty run-down. The room was clean, the TV worked but the beds were very narrow and uncomfortable. The toilet was clean, and there were towels, but again it was very small (shower, no bath).The breakfast in the morning was adequate, but with a bus load of Chinese tourists, the single person at breakfast was overrun. I would not recommend it

The room was very hot as for some reason the heating pipes are exposed in the room. Window broken kept it open with a piece of wood. Shower doesn’t work either!!!!

When I first arrived, there was no one there to let me in. I rang the doorbell several times but no one answered. I was locked out for about 1.5 hours, waiting in the cold. When someone finally arrived and let me in, I was almost charged again for the stay which I had already paid for through Expedia. (Thankfully, I asked what the charge was for, and that cleared things up.) I was given the key, but I was not told which way to go to find the room, so I had to ask. I was not notified of other things that a guest would normally expect, such as how to access WiFi, or when and where the included breakfast would be available. The bed was clean and comfortable. There was sufficient storage space for my needs, and the bathroom was clean, too. The room was poorly lit, however. The bedside lamp was nice and bright, so I relied on that for the most part. The bathroom light often flickered badly when I turned it on. (There was one evening when it didn’t do that.) The shower was nice and clean. However-and this is the most disappointing part-half-way through my shower (and I usually take no longer than 10 minutes for my shower) the water ran out. I had to wash the soap off of me at the sink. When there was no more water in the shower stall, hot water at the sink also didn’t come out. (I assume they are connected.) The cold water still worked so I had to wash the soap off of me with the cold water at the sink. The cleaning crew seemed kind and friendly.

First night heard music downstairs from our room blast what sounded like the same song with loud beat till 1:00 am. Half owner said there wasn't anything she could do about it. Hotel restaurant food was good and handy to have nearby. Rooms small, but sufficient.

Small rooms and basic, but a good price

Ample parking, friendly staff. Very dated and definitely not the best sleep ive had, bed was solid and creaky floorboards above me didnt help matters. Clean bed linen and fresh towels, breakfast was reasonable but little choice either hot or cold. Bar also called last orders at 20:30.

Our room was lovely - massive, spotless clean BUT the temperature of the room was close to that of a Sauna And there was no way to turn the heating down or off. Staff wonderful. Accommodation in every other way great. I had to go and sit outside the place was so hot. I overheard other hotel guests also complaining of the rediculous heat. I did tell reception who said she had to phone the manager. The response was that it couldn’t be switched off as other guests would be cold.

From and unwelcoming hotel overall. Clean room and comfortable bed but poor shower and television reception. Substandard service and limited selection of foods at breakfast and did not have a number of the foods offered on the limited 3 options on the breakfast menu e.g. porridge with berries and honey - NO BERRIES 1st thing on Sunday morning. Bar closed and no food available in the hotel at all due to ‘lack of staff’. Private function until midnight on our first night meant we did not get to sleep until after it stopped at midnight.

Friendly staff, clean room first class breakfast would stay again

Check in for two nights, we were told on arrival that it was chefs night off but would be open the following night but it wasn’t. A complete stranger opened our room door to come in on the second evening. He had been told this was his room, but obviously it wasn’t. The room had the bed against one wall which was inconvenient. It is in a great spot, easily accessible to the town and railway station.

parking was available. Food did not exist no chef available. No breakfast that was paid for in advance - and still awaiting the refund that was promised. This was authorised at the property!!! Bar had no available draughts and very poorly stocked fridges. Wifi is terrible.

When I first arrived, there was no one there to let me in. I rang the doorbell several times but no one answered. I was locked out for about 1.5 hours, waiting in the cold. When someone finally arrived and let me in, I was almost charged again for the stay which I had already paid for through Expedia. (Thankfully, I asked what the charge was for, and that cleared things up.) I was given the key, but I was not told which way to go to find the room, so I had to ask. I was not notified of other things that a guest would normally expect, such as how to access WiFi, or when and where the included breakfast would be available. The bed was clean and comfortable. There was sufficient storage space for my needs, and the bathroom was clean, too. The room was poorly lit, however. The bedside lamp was nice and bright, so I relied on that for the most part. The bathroom light often flickered badly when I turned it on. (There was one evening when it didn’t do that.) The shower was nice and clean. However-and this is the most disappointing part-half-way through my shower (and I usually take no longer than 10 minutes for my shower) the water ran out. I had to wash the soap off of me at the sink. When there was no more water in the shower stall, hot water at the sink also didn’t come out. (I assume they are connected.) The cold water still worked so I had to wash the soap off of me with the cold water at the sink. The cleaning crew seemed kind and friendly.

Pub downstairs was great. Friendly staff but delays in check in and breakfast due to limited staff.

Staff very courteous room clean and comfortable if a bit tired looking hotel could use a face lift otherwise good

Very helpful staff as I needed a check-in after 8pm which they had to accommodate for

The hotel has a staffing issue and lack of people meant we felt like this was a self service hotel. The breakfast ingredients were cheap and this came through in the quality of the breakfast

Attempted to stay here. Hotel took full payment but failed to mention they were closed.

Excellent well-equipped ensuite room. Very clean and very quiet. The hotel is located in the town centre so is very convenient for local amenities. Highly recommended.

Great location

Good parking available onsite, a friendly welcome at reception, had expected a restaurant in the hotel, but was advised of local eateries by the guy on reception, which helped. Our room was compact but for one night it was fine, thick white towels and soap/shampoo supplied too. Plenty of hot water. Would stay again. We ate at the India Cafe, a 3 min walk and can highly recommend.

Good location. Helpful and friendly staff

A handily-located, friendly hotel with comfortable rooms and a good breakfast, with a variety of hot dishes cooked to order. Big fluffy towels and adjustable shower are nice touches. It's located in the town centre, a very short walk from the station, so useful if going on trips to Kyle or the Far North. Also handy if you’re a football fan as Ross County's ground close-by. Bar wasn't open on our visit but the same owners own the Mallard pub, at the station down the road, where hotel guests have a 10% discount off food.

Friendly staff, hotel situated in middle of dingwall,better value than most hotels in the vicinity

Just an overnight stay for the football which was just a walk to the stadium so very handy

Only stayed overnight but friendly staff & in centre of town would stay again

The location was great for the station. The check in was via the bar and the man was very friendly and helpful. He appeared to be working alone. The hotel itself although clean and comfortable was in desperate need of updating and maintenance - the gutters were great for the grass! Didn't try the shower or the breakfast. Ok for 1 night.

Not a desirable area of town. Everything in the room was very sloped including the beds.

The bed was comfortable, was a bit dated though. Didn’t have much option for breakfast but was a good size.

From and unwelcoming hotel overall. Clean room and comfortable bed but poor shower and television reception. Substandard service and limited selection of foods at breakfast and did not have a number of the foods offered on the limited 3 options on the breakfast menu e.g. porridge with berries and honey - NO BERRIES 1st thing on Sunday morning. Bar closed and no food available in the hotel at all due to ‘lack of staff’. Private function until midnight on our first night meant we did not get to sleep until after it stopped at midnight.

Friendly staff, clean room first class breakfast would stay again

parking was available. Food did not exist no chef available. No breakfast that was paid for in advance - and still awaiting the refund that was promised. This was authorised at the property!!! Bar had no available draughts and very poorly stocked fridges. Wifi is terrible.

Our one night stay here was good in general. Not much interaction with staff. Entry to reception through the main front door proved difficult as entry was only via key card which you dont have until you have checked in. Entry through the bar to reception. The hotel was clean and food was very good.

Nice room and bathroom. There appeared to be a lack of staff for the number of people staying. This was very evident at breakfast on the Sunday. The bar closing at 9pm was also very dissapointing

Ample parking, friendly staff. Very dated and definitely not the best sleep ive had, bed was solid and creaky floorboards above me didnt help matters. Clean bed linen and fresh towels, breakfast was reasonable but little choice either hot or cold. Bar also called last orders at 20:30.

Lovely hotel and service was fab. Food in restaurant was delicious!

The breakfast was a disgrace, we paid extra for breakfast which turned out to be toast and a yogurt!!

The hotel has a staffing issue and lack of people meant we felt like this was a self service hotel. The breakfast ingredients were cheap and this came through in the quality of the breakfast