Montaña de Fuego Hotel & Spa
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Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 bañeras de hidromasaje, aguas termales y una sauna. Enc...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 bañeras de hidromasaje, aguas termales y una sauna. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas. Si quieres pasar un día de compras, aprovecha el servicio de transporte disponible (de pago).
Servicios empresariales
Tendrás periódicos gratuitos en el vestíbulo, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y 2 salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Acuarelas Restaurant, un restaurante especializado en cocina local, te lo pone fácil para almorzar o cenar, aunque también puedes aprovechar el servicio de habitaciones con horario limitado. Disfruta de tu bebida favorita en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé gratuito todos los días de 06:30 a 09:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 66 habitaciones con aire acondicionado y minibar. Las camas cuentan con colchones con una capa de acolchado adicional, edredón de plumas y ropa de cama de alta calidad para descansar plácidamente. Para los momentos de ocio, tienes una por cable. El cuarto de baño está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Montaña de fuego Mountain Resort & Spa de La Fortuna, estarás en un parque nacional, a solo 5 minutos en coche de Aguas termales Tabacón y Parque Nacional Volcán Arenal. Además, este hotel spa se encuentra a 3,6 km de Parque de aguas termales Kalambu y a 3,8 km de Aguas termales de Baldi.
Qué hay cerca
Parque de Aventuras Go(0.7 millas)
Aguas termales de Titokú(1.4 millas)
Natura Eco Park(1.5 millas)
Aguas termales Los Lagos(1.9 millas)
Aguas termales Tabacón(2 millas)
Parque Nacional Volcán Arenal(2 millas)
Paradise Hot Springs(2.2 millas)
Parque de aguas termales Kalambu(2.3 millas)
Termales Los Laureles(2.3 millas)
Aguas termales de Baldi(2.3 millas)
Ecotermales Fortuna(2.6 millas)
Ecoglide Arenal Park(3.1 millas)
Lago Arenal(5.1 millas)
Parque de La Fortuna(5.3 millas)
Volcán Arenal(5.7 millas)
La Fortuna (FON - Arenal)(6.5 millas)
Aeropuerto Internacional Juan Santamaría (SJO), San José(79.3 millas)
Aeropuerto Internacional Tobías Bolaños (SYQ), San José(89.6 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
8 Km al Oeste de La Iglesia Catolia de la Fortuna San Carlos, Volcan Arenal, Palma, La Fortuna, Cantón de San Carlos, Costa Rica
Parque de Aventuras Go (0.7 millas)
Aguas termales de Titokú (1.4 millas)
Natura Eco Park (1.5 millas)
Aguas termales Los Lagos (1.9 millas)
Aguas termales Tabacón (2 millas)
Parque Nacional Volcán Arenal (2 millas)
Opciones de habitación
12
Standard Triple
Detalles de la oferta
1 Cama Doble
y 1 Cama Individual
Capacidad: 3
320 ft²
Aire acondicionadoBaño privadoCuna(s) (gratis)
24
Superior Doble
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
320 ft²
Aire acondicionadoBaño privadoCuna(s) (gratis)
11
Standard Doble
Detalles de la oferta
2 Camas Dobles
Capacidad: 4
320 ft²
Aire acondicionadoBaño privadoCuna(s) (gratis)
13
Junior Suite Doble
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
391 ft²
Aire acondicionadoBañera y ducha independientesBaño privado
11
Junior Suite King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
391 ft²
Aire acondicionadoBañera y ducha independientesBaño privado
8
Bungalow estándar, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoBaño privadoCuna(s) (gratis)
10
Family Room
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Cama Individual
Capacidad: 5
320 ft²
Aire acondicionadoBaño privadoCuna(s) (gratis)
24
Deluxe
Detalles de la oferta
2 Camas Dobles Extragrandes
Capacidad: 4
391 ft²
Aire acondicionadoBañera y ducha independientesBaño privado
21
Superior King
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
320 ft²
Aire acondicionadoBaño privadoCuna(s) (gratis)
Reseñas de los huéspedes sobre Montaña de Fuego Hotel & Spa
7.8
Bueno
Basado en 433 comentarios verificados
¿Quién se queda aquí?
Trabajo
2%
Pareja
47%
Familia
31%
Grupo
16%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Montaña de fuego Mountain Resort & Spa, los viajeros elogian las vistas al volcán, las relajantes aguas termales y el personal amable, pero también señalan que es una propiedad antigua con baños deteriorados y problemas de mantenimiento, limpieza inconsistente y conexión Wi-Fi irregular o inexistente en las habitaciones.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Montaña de fuego Mountain Resort & Spa, los viajeros elogian las vistas al volcán, las relajantes aguas termales y el personal amable, pero también señalan que es una propiedad antigua con baños deteriorados y problemas de mantenimiento, limpieza inconsistente y conexión Wi-Fi irregular o inexistente en las habitaciones.
La ubicación es tranquila y conveniente para La Fortuna y las excursiones. La comida suele ser de agrado, especialmente con los planes con todo incluido, aunque algunos huéspedes encontraron los buffets repetitivos o mediocres y el servicio en los restaurantes lento. Espere una estancia centrada en la naturaleza y relajante si se siente cómodo con habitaciones anticuadas y Wi-Fi limitado.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes destacan las aguas termales/piscinas minerales, los servicios de spa y las agencias de viajes convenientes en el establecimiento. Algunas instalaciones se ven anticuadas, con problemas ocasionales de mantenimiento o limpieza.
Reseñas de huéspedes relacionadas
4
Warren
1 dic 2025
·
Se alojó 7 noches
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
8
Miguel
27 ago 2025
·
Se alojó 2 noches
It's my 4th time in the property. I stayed with my Family in a room - Not bad, but bugs get into the room. The facilities are being renovated, as we saw, but Pool and Restaurant need a revamp urgently...Loking like an 80's property
It's my 4th time in the property. I stayed with my Family in a room - Not bad, but bugs get into the room. The facilities are being renovated, as we saw, but Pool and Restaurant need a revamp urgently...Loking like an 80's property
8
Aura H
17 nov 2025
·
Se alojó 5 noches
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
10
Susan
11 jul 2025
·
Se alojó 2 noches
The thermal pools, the convenience of the adventure outfitters, the location to volcano and such helpful staff.
The thermal pools, the convenience of the adventure outfitters, the location to volcano and such helpful staff.
10
Sand
22 mar 2022
·
Se alojó 2 noches
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
10
Cam
3 ago 2025
·
Se alojó 2 noches
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
10
Susanne
10 dic 2021
·
Se alojó 3 noches
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
4
Carol
5 sept 2025
·
Se alojó 4 noches
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
10
Lindsey
24 ene 2025
·
Se alojó 1 noche
What a beautiful hotel, the mud station and mineral pools were so relaxing! All the food and drinks included were so delicious. Would definitely come back!
What a beautiful hotel, the mud station and mineral pools were so relaxing! All the food and drinks included were so delicious. Would definitely come back!
10
Andrew
5 nov 2025
·
Se alojó 3 noches
The staff was excellent and very accommodating for any request we had. They also helped organize tours and transportation for getting around the area. Great place to stay after a day of touring around the area and then come back to hot springs and spa.
The staff was excellent and very accommodating for any request we had. They also helped organize tours and transportation for getting around the area. Great place to stay after a day of touring around the area and then come back to hot springs and spa.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones son variadas: algunos describen habitaciones y terrenos muy limpios, mientras que otros informan de moho, goteras y baños mal mantenidos en ciertas áreas.
Reseñas de huéspedes relacionadas
4
Warren
1 dic 2025
·
Se alojó 7 noches
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
6
Krishnendu
26 nov 2025
·
Se alojó 3 noches
We enjoyed our stay here. Their bathrooms need an update urgently. But staff are friendly and breakfast is decent.
We enjoyed our stay here. Their bathrooms need an update urgently. But staff are friendly and breakfast is decent.
10
Christi
15 nov 2025
·
Se alojó 2 noches
The property is beautiful, and the room was clean. The staff was exceptional and always very friendly. Jorge was the best! He really made our stay special from helping us with our luggage, to taking us on walks around the gardens and pointing out the wildlife. We will definitely come back to this property.
The property is beautiful, and the room was clean. The staff was exceptional and always very friendly. Jorge was the best! He really made our stay special from helping us with our luggage, to taking us on walks around the gardens and pointing out the wildlife. We will definitely come back to this property.
8
Aura H
17 nov 2025
·
Se alojó 5 noches
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
2
Janete
3 ene 2026
·
Se alojó 3 noches
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
2
Tamerah
29 jul 2025
·
Se alojó 2 noches
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
10
Sand
22 mar 2022
·
Se alojó 2 noches
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
4
Carol
5 sept 2025
·
Se alojó 4 noches
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Los bungalows y habitaciones ofrecen vistas panorámicas al volcán y un buen espacio, pero la decoración y los baños se ven anticuados y algunas unidades tienen problemas de mantenimiento. Varias reseñas señalan poca o ninguna conexión Wi-Fi en las habitaciones.
Reseñas de huéspedes relacionadas
4
Warren
1 dic 2025
·
Se alojó 7 noches
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
6
Krishnendu
26 nov 2025
·
Se alojó 3 noches
We enjoyed our stay here. Their bathrooms need an update urgently. But staff are friendly and breakfast is decent.
We enjoyed our stay here. Their bathrooms need an update urgently. But staff are friendly and breakfast is decent.
10
Shehaan
5 ago 2025
·
Se alojó 3 noches
Amazing property! The view from our room was to die for! The waiting staff were very friendly and helpful. Kudos to Fernando.
Amazing property! The view from our room was to die for! The waiting staff were very friendly and helpful. Kudos to Fernando.
8
Rajesh
11 ago 2025
·
Se alojó 3 noches
We had wonderful stay.but no phone and wi fi in room.
We had wonderful stay.but no phone and wi fi in room.
2
Tamerah
29 jul 2025
·
Se alojó 2 noches
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
8
Reid
18 jul 2023
·
Se alojó 7 noches
Not many all-inclusive options; that is why we stayed here. We had a great time. Use this as a base to explore and adventure. Wifi in rooms would have been pleasant.
Not many all-inclusive options; that is why we stayed here. We had a great time. Use this as a base to explore and adventure. Wifi in rooms would have been pleasant.
10
Sand
22 mar 2022
·
Se alojó 2 noches
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
We had only a breif stay at Montana Fuego - very relaxing - lovely grounds and lots of birds - and frogs. The thermales pools were very relaxing and the cool pool great for the kids - the staff were wonderful - extremely helpful with every request. The room was clean and very comfortable and spacious with a beautiful veranda and view into the grounds. Close enough to La Fotuna - and yet felt right out in the country - the bathrooms close to the pool were not very clean - but we were there over the weekend and there were lots of guests. Wonderful stay!
10
Cam
3 ago 2025
·
Se alojó 2 noches
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
10
Susanne
10 dic 2021
·
Se alojó 3 noches
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
4
Carol
5 sept 2025
·
Se alojó 4 noches
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos huéspedes elogian el servicio cálido y atento y la ayuda con las excursiones y la logística. Sin embargo, varias reseñas mencionan un servicio lento o una gerencia poco receptiva cuando surgen problemas.
Reseñas de huéspedes relacionadas
4
Warren
1 dic 2025
·
Se alojó 7 noches
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
10
Christi
15 nov 2025
·
Se alojó 2 noches
The property is beautiful, and the room was clean. The staff was exceptional and always very friendly. Jorge was the best! He really made our stay special from helping us with our luggage, to taking us on walks around the gardens and pointing out the wildlife. We will definitely come back to this property.
The property is beautiful, and the room was clean. The staff was exceptional and always very friendly. Jorge was the best! He really made our stay special from helping us with our luggage, to taking us on walks around the gardens and pointing out the wildlife. We will definitely come back to this property.
10
Julia
19 mar 2025
·
Se alojó 5 noches
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
2
Janete
3 ene 2026
·
Se alojó 3 noches
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
8
Gloria
28 nov 2025
·
Se alojó 2 noches
Staff very friendly and helpful
Staff very friendly and helpful
2
Tamerah
29 jul 2025
·
Se alojó 2 noches
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
Extremely Disappointing – Poor Hygiene, False Advertising, and Unprofessional Staff As someone who works in hospitality, I was truly disbelieving of the service and condition of this resort. Upon arrival, it was obvious that the room had not been cleaned the mirror was dirty, there was mold on the wall, and gecko droppings were visible. This level of neglect and lack of hygiene is unacceptable in any accommodation. They advertised Wi-Fi in the room, but there was no Wi-Fi access in the bedroom at all. The family room did not uphold expectations it was cramped, poorly maintained, and fell far below any reasonable standard. When I brought these concerns to the reception, the staff member was rude, dismissive, and unethical. There was no apology, no attempt to make things right just an unprofessional attitude that left us completely dissatisfied. Coming from the hospitality industry myself, I was shocked at how poorly everything was handled. This resort lacks both cleanliness and basic customer care. I strongly urge future guests to reconsider booking until serious improvements are made.
10
Katherine
7 sept 2024
·
Se alojó 5 noches
The staff was amazing and incredibly helpful. Gave great recommendations for food and activities.
The staff was amazing and incredibly helpful. Gave great recommendations for food and activities.
10
Mary
20 feb 2024
·
Se alojó 4 noches
Staff was very friendly and helpful The all inclusive option gave each member of our family 2 excursions per day (that could be carrried over if the weather was bad or any other reason ) Food and beverage was great Lots of local favs as well as standards
Staff was very friendly and helpful The all inclusive option gave each member of our family 2 excursions per day (that could be carrried over if the weather was bad or any other reason ) Food and beverage was great Lots of local favs as well as standards
4
Carol
5 sept 2025
·
Se alojó 4 noches
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
DO NOT STAY HERE! This resort misrepresents itself online. The bathroom was horrible! First of all, the bathrooms appear to have never been updated. There’s mold everywhere. We had a really bad leak in our bathroom. We’d walk into the bathroom and our feet would be soaked. We contacted management to try to get it fixed but were ignored. The poor front desk people were nice but nothing was done. They sent a security guard to see if he could fix it. One time a maintenance person came to look at it, after our persistent pleas, he said he was leaving to get a tool and would be back but never came back. Our entire stay we had this issue. There was at least an inch of pooled water. We asked to switch rooms because the leak was so bad but were ignored. They kept saying they would contact us but never did. I emailed management afterwards and included pictures. They said they would get back to us and one month later still haven’t contacted us. The website, including Expedia say this resort has Wifi, that is another lie! They told us at the resort they haven’t had wifi in YEARS! The mud pit advertised is so gross, it’s one little bowl with one paint brush that everyone uses. The so called thermal pools are dirty ponds and they are cold. The pool bar closes at 6pm. I would not book this resort again or recommend it to anyone. The foliage around the resort is stunning but that doesn’t make the resort good enough to stay at.
10
Andrew
5 nov 2025
·
Se alojó 3 noches
The staff was excellent and very accommodating for any request we had. They also helped organize tours and transportation for getting around the area. Great place to stay after a day of touring around the area and then come back to hot springs and spa.
The staff was excellent and very accommodating for any request we had. They also helped organize tours and transportation for getting around the area. Great place to stay after a day of touring around the area and then come back to hot springs and spa.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
El entorno es tranquilo, pintoresco y cerca de La Fortuna y las actividades en el área del volcán. Algunos señalan que el área inmediata no es tan atractiva, pero la mayoría la encuentra conveniente para explorar.
Reseñas de huéspedes relacionadas
10
Julia
19 mar 2025
·
Se alojó 5 noches
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
10
Susan
11 jul 2025
·
Se alojó 2 noches
The thermal pools, the convenience of the adventure outfitters, the location to volcano and such helpful staff.
The thermal pools, the convenience of the adventure outfitters, the location to volcano and such helpful staff.
8
Glenn
18 dic 2021
·
Se alojó 2 noches
Hospitable and Attentive staff in an ideal location.
Hospitable and Attentive staff in an ideal location.
8
Reid
18 jul 2023
·
Se alojó 7 noches
Not many all-inclusive options; that is why we stayed here. We had a great time. Use this as a base to explore and adventure. Wifi in rooms would have been pleasant.
Not many all-inclusive options; that is why we stayed here. We had a great time. Use this as a base to explore and adventure. Wifi in rooms would have been pleasant.
10
Michael
5 ene 2022
·
Se alojó 2 noches
Great locat
Great locat
10
Cam
3 ago 2025
·
Se alojó 2 noches
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
I like this place that is very beautiful. There is a hot spring inside. Convenient location, not too far. There are many restaurants nearby. Spacious room. Fully equipped for my family. If I have the chance, I will come back.
10
Susanne
10 dic 2021
·
Se alojó 3 noches
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
Beautiful property. We stayed in a superior bungalow and they’re situated for privacy and really incredible views. We kept the windows open to listen to night sounds but there’s also air conditioning. The rooms are a bit dated but the location and view and privacy and amenities more than make up for it. Pool and thermal pool facilities are charming. Staff was friendly and gracious. I’d gladly stay there again.
10
Sandra
26 jun 2025
·
Se alojó 1 noche
The resort is in a great area, quiet and a few minutes from town.
The resort is in a great area, quiet and a few minutes from town.
10
Nathalys
7 jul 2025
·
Se alojó 3 noches
Me encantó Montaña de fuego! Su ubicación, la vista increíble al volcán, estar rodeada de la naturaleza! Todo espectacular
Me encantó Montaña de fuego! Su ubicación, la vista increíble al volcán, estar rodeada de la naturaleza! Todo espectacular
8
Sue
4 jul 2022
·
Se alojó 2 noches
Very cool hotel, area around is not great, staff was helpful but not overly outgoing, restaurant was good not great and service was slow!
Very cool hotel, area around is not great, staff was helpful but not overly outgoing, restaurant was good not great and service was slow!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida suele ser de agrado y los planes con todo incluido con buffets y bebidas son populares. Algunos huéspedes encontraron los buffets repetitivos o mediocres y notaron un servicio lento en los restaurantes.
Reseñas de huéspedes relacionadas
4
Warren
1 dic 2025
·
Se alojó 7 noches
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
Montana del Fuego is the worst-managed resort of any resort we’ve ever stayed at.. The view of a lake and the volcano from our room was magnificent; the massage therapists were outstanding, and the concierge, Roxana, as well as Jorje, plus Fernando and others in the dining room, were excellent, but… The bathtub in the room was cracked and leaked from the bottom so that water came over the bathroom floor. This was dangerous, since the entire two bedroom unit had only one small mirror in its only bathroom, so we had to be careful that we weren’t using the hairdryer while our feet were in water. Water also came through the windows and onto the floor and soaked our luggage in the main bedroom. Moreover, the water for the tub was lukewarm and only dribbled from the faucet. Complaints to the management resulted in only a minor adjustment to the warmth and the water pressure. There was only one lamp in the two bedrooms. It did not even have an on and off switch. When plugged in, it constantly flickered, so we could never depend on any light from this one lamp. Promises from the front desk to replace it were unfulfilled. Although we had an all inclusive package, a number of meals were mediocre buffets. For the first four days at the resort, the pipes screeched louder than any cat about 20 to 30 times during the day and night. The door from the bedroom to the porch is a quick drop off, a serious fall waiting to happen.
10
Julia
19 mar 2025
·
Se alojó 5 noches
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
Fantastic place to stay for a week! Food was really good and staff was amazing!! Animals were everywhere and the flowers were beautiful.
8
Aura H
17 nov 2025
·
Se alojó 5 noches
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
Yes , the resort was very clean, but it lacked small details like for example a curtain around de shower?? no hangers in the closet?? no easy room service to call on. Breakfast was wonderful but only until 9:30 Am?? No yoga classes, no Zumba classes, no Happy music to make the stay more enjoyable. But it was relaxing and the Restaurant servers and cuisine the Best!! The Guides were friendly, especially one named Jorge. At the bar there was Luis and at the pool other wonderful people. Overall, we enjoyed our trip and will recommend the Resort for relaxation, and charging the spirit. (the Spa a bit pricey for its services.!!) The Majestic Volcano view makes the Resort worthwhile. God Bless everyone at the Montana de Fuego, thank you for your hospitality!
10
Elias
6 ago 2025
·
Se alojó 3 noches
We got the all-inclusive package and it did not disappoint. Buffets for lunch and dinner and menu items for lunch. Plus unlimited drinks if you have the premium package.
We got the all-inclusive package and it did not disappoint. Buffets for lunch and dinner and menu items for lunch. Plus unlimited drinks if you have the premium package.
2
Janete
3 ene 2026
·
Se alojó 3 noches
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
This is a old property and nice lush gardens the big problem is that the people there is really slow for everything. The food was buffet style every lunch and dinner and brake fast and always was the same. The room was clean but looks like they don’t pay attention to details.
10
Mary
20 feb 2024
·
Se alojó 4 noches
Staff was very friendly and helpful The all inclusive option gave each member of our family 2 excursions per day (that could be carrried over if the weather was bad or any other reason ) Food and beverage was great Lots of local favs as well as standards
Staff was very friendly and helpful The all inclusive option gave each member of our family 2 excursions per day (that could be carrried over if the weather was bad or any other reason ) Food and beverage was great Lots of local favs as well as standards
10
Lindsey
24 ene 2025
·
Se alojó 1 noche
What a beautiful hotel, the mud station and mineral pools were so relaxing! All the food and drinks included were so delicious. Would definitely come back!
What a beautiful hotel, the mud station and mineral pools were so relaxing! All the food and drinks included were so delicious. Would definitely come back!
10
Jean Paul
3 jul 2022
·
Se alojó 7 noches
The property had comfortable beds, good A/C and beautiful views. Also, the food was very good here.
The property had comfortable beds, good A/C and beautiful views. Also, the food was very good here.
8
Sue
4 jul 2022
·
Se alojó 2 noches
Very cool hotel, area around is not great, staff was helpful but not overly outgoing, restaurant was good not great and service was slow!
Very cool hotel, area around is not great, staff was helpful but not overly outgoing, restaurant was good not great and service was slow!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Maria Lourdes
hace 2 semanas
·
Se alojó 1 noche
Fue una excelente experiencia, un lugar maravilloso
Fue una excelente experiencia, un lugar maravilloso
2
Jossua
3 sept 2026
·
Se alojó 1 noche
PESIMO LUGAR PARA HOSPEDARSE, PRIMERO TE DAN LA HABITACION TARDE Y NI AL CASO LE OFRECEN QUE AL CHECK OUT LA DEVUELVA UN POCO TARDE O ALGO, PESIMA ATENCION AL CLIENTE, UN DESAYUNO FEO, PISCINAS CON MOHO Y RESBALOSAS, HABITACIONES CON CUCARACHAS, UN HOTEL SUPER VIEJO Y COBRA CARISIMO COMO SI FUERA ALGO EXTRAORDINARIO.
PESIMO LUGAR PARA HOSPEDARSE, PRIMERO TE DAN LA HABITACION TARDE Y NI AL CASO LE OFRECEN QUE AL CHECK OUT LA DEVUELVA UN POCO TARDE O ALGO, PESIMA ATENCION AL CLIENTE, UN DESAYUNO FEO, PISCINAS CON MOHO Y RESBALOSAS, HABITACIONES CON CUCARACHAS, UN HOTEL SUPER VIEJO Y COBRA CARISIMO COMO SI FUERA ALGO EXTRAORDINARIO.
6
Edgardo
31 ago 2026
·
Se alojó 1 noche
El día que llegamos llovía mucho, en el hotel prestan sombrillas para los huéspedes, faltan más opciones techadas en el área de piscinas y sillas, ya que si simplemente se quiere estar sentado o acostado a la orilla de las termales no se puede si esta lloviendo mucho. El staff muy amable, debido a tanta lluvia no hicimos los senderos pero si se ve como una opción interesante de hacer. Respecto a las habitaciones, limpias, cómodas y bonitas pero las cortinas deberían de cambiar a Blackout ya que al amanecer (5am), dejan pasar demasiada luz a la habitación. El restaurante, el desayuno estaba bien.
El día que llegamos llovía mucho, en el hotel prestan sombrillas para los huéspedes, faltan más opciones techadas en el área de piscinas y sillas, ya que si simplemente se quiere estar sentado o acostado a la orilla de las termales no se puede si esta lloviendo mucho. El staff muy amable, debido a tanta lluvia no hicimos los senderos pero si se ve como una opción interesante de hacer. Respecto a las habitaciones, limpias, cómodas y bonitas pero las cortinas deberían de cambiar a Blackout ya que al amanecer (5am), dejan pasar demasiada luz a la habitación. El restaurante, el desayuno estaba bien.
10
JAVIER
9 ago 2026
·
Se alojó 1 noche
Excelente comida, Recomiendo restauraurante y pizzeria. Atención del personal buena. El lugar recomendado y bonito
Excelente comida, Recomiendo restauraurante y pizzeria. Atención del personal buena. El lugar recomendado y bonito
6
Juan Manuel
19 may 2026
·
Se alojó 1 noche
Las instalaciónes como piscinas y aguas termales quedan a deber igualmente la alimentación
Las instalaciónes como piscinas y aguas termales quedan a deber igualmente la alimentación
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 22:00
Antes de la(s) 12:30
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-11: 174.99890098017886USD
- 2026-10-12: 178.1598903517914USD
- 2026-10-13: 177.17313461405945USD
- 2026-10-14: 178.1598903517914USD
- 2026-10-15: 178.1598903517914USD
- 2026-10-16: 178.1598903517914USD
- 2026-10-17: 178.1598903517914USD
- 2026-10-18: 178.1598903517914USD
- 2026-10-19: 188.1068340094452USD
- 2026-10-20: 154.06360720831302USD
- 2026-10-21: 154.06360720831302USD
- 2026-10-22: 154.06360720831302USD
- 2026-10-23: 188.1068340094452USD
- 2026-10-24: 188.1068340094452USD
- 2026-10-25: 153.480689USD
- 2026-10-26: 154.06360720831302USD
- 2026-10-27: 154.06360720831302USD
- 2026-10-28: 154.06360720831302USD
- 2026-10-29: 154.06360720831302USD
- 2026-10-30: 154.06360720831302USD
- 2026-10-31: 154.06360720831302USD
- 2026-11-01: 405.4071007987366USD
- 2026-11-02: 405.4071007987366USD
- 2026-11-03: 399.86507003710943USD
- 2026-11-04: 405.4071007987366USD
- 2026-11-05: 408.8378052287293USD
- 2026-11-06: 154.06360720831302USD
- 2026-11-07: 154.06360720831302USD
- 2026-11-08: 405.4071007987366USD
- 2026-11-09: 408.8378052287293USD
- 2026-11-10: 395.84854135495USD
- 2026-11-11: 405.4071007987366USD
- 2026-11-12: 154.06360720831302USD
- 2026-11-13: 154.06360720831302USD
- 2026-11-14: 403.30336436987307USD
- 2026-11-15: 403.30336436987307USD
- 2026-11-16: 403.30336436987307USD
- 2026-11-17: 154.06360720831302USD
- 2026-11-18: 152.6630308258057USD
- 2026-11-19: 406.7124956978455USD
- 2026-11-20: 403.36651099337774USD
- 2026-11-21: 403.30336436987307USD
- 2026-11-22: 403.30336436987307USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 401.9659346108704USD
- 2026-11-28: 406.7124956978455USD
- 2026-11-29: 403.30336436987307USD
- 2026-11-30: 403.30336436987307USD
- 2026-12-01: 154.06360720831302USD
- 2026-12-02: 403.30336436987307USD
- 2026-12-03: 406.7124956978455USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: 403.30336436987307USD
- 2026-12-08: 406.7124956978455USD
- 2026-12-09: 409.6691389034119USD
- 2026-12-10: 402.39715733001714USD
- 2026-12-11: 402.39715733001714USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 24 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y botiquín de primeros auxilios.
- Se puede acceder a las aguas termales de 06:00 a 21:00.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Transporte al aeropuerto: 180 USD por persona solo ida
- Depósito por mascotas: 200 USD por estancia.
- Mascotas: 55 USD por mascota, por día
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
Concierge Services
Actividades
Piscina
Jardín
Billares
Equitación
Senderismo
Piscina infantil
Piscina cubierta
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Pool (Indoor)
Outdoor Fireplace
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Bar en la piscina
Mesas y zona de picnic
Comidas para llevar
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito