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Metro Phoenix Extended Stay - 1 BR Deluxe

From

US$ 73

/noite

Metro Phoenix Extended Stay - 1 BR Deluxe - Image 1

Metro Phoenix Extended Stay - 1 BR Deluxe - Image 2

Metro Phoenix Extended Stay - 1 BR Deluxe - Image 3

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Metro Phoenix Extended Stay - 1 BR Deluxe - Image 5

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From

US$ 73

/noite

Sobre este alojamento

Enjoy a stay in Glendale with an outdoor pool, free wifi, and individually decorated rooms featuring private pools.

Localização

North Black Canyon Highway 8242, Phoenix (Arizona), Arizona, Estados Unidos

Mais informações sobre a localização

Opções de quartos

Apartment

Detalhes do quarto

1 Cama De Casal

e

1 Sofá-Cama

Dormidas 4

466 ft²

Varanda

Ar condicionado

Aquecimento

Cozinha

Pátio

Entrada privada

Avaliações dos hóspedes

7.3

Bom

Com base em 125 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Metro Extended Stays Phoenix, as avaliações frequentemente mencionam unidades grandes no estilo apartamento com cozinhas completas e check-in fácil sem chave, mas muitos hóspedes relatam problemas significativos de limpeza, odor de fumaça e manutenção, juntamente com preocupações sobre segurança e a área circundante.

Instalações

Limpeza

Quartos

Serviço

Localização

Isto foi útil?

O que pensam os hóspedes

No Metro Extended Stays Phoenix, as avaliações frequentemente mencionam unidades grandes no estilo apartamento com cozinhas completas e check-in fácil sem chave, mas muitos hóspedes relatam problemas significativos de limpeza, odor de fumaça e manutenção, juntamente com preocupações sobre segurança e a área circundante.

Diversas avaliações descrevem baratas e outras pragas, dificuldades para acessar os quartos devido a fechaduras quebradas ou códigos de porta defeituosos e TVs, eletrodomésticos ou água quente que não funcionam. Vários hóspedes apreciaram a equipe prestativa, as rondas de segurança 24 horas por dia, 7 dias por semana, e o acesso conveniente à rodovia. As instalações, como a piscina e a lavanderia, são mencionadas, embora a piscina às vezes esteja fechada ou sem aquecimento. Espere acomodações básicas e espaçosas, com sérias variações em termos de condição e experiência.

Instalações

Limpeza

Quartos

Serviço

Localização

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

As instalações incluem entrada sem chave, patrulhas de segurança no local e amplo estacionamento; vários hóspedes também mencionam uma piscina e lavanderia, embora a piscina às vezes esteja fechada ou sem aquecimento. As comodidades para animais de estimação, como uma pequena área para cães, são mencionadas.

Avaliações dos hóspedes relacionadas

2

Kristin

21 de abr. de 2024

·

A estadia foi de 1 noite

Pool advertises heated 80 year round. The pool was absolutely freezing and kids could only stay in limited time. Definitely sketchy people walking around everywhere and roaches galore.

Pool advertises heated 80 year round. The pool was absolutely freezing and kids could only stay in limited time. Definitely sketchy people walking around everywhere and roaches galore.

10

melinda

12 de jun. de 2024

·

A estadia foi de 1 noite

Easy-to-use code to enter room.

Easy-to-use code to enter room.

8

Jamie

11 de jun. de 2024

·

A estadia foi de 1 noite

Security 24 hours a day

Security 24 hours a day

8

Jamie

21 de mai. de 2024

·

A estadia foi de 1 noite

Pets are welcomed and one thing that I found really cool is the fact that they have a little dog park, i.e. a fenced in area for your dogs to run around in and even has benches for you to sit while they handle their business.

Pets are welcomed and one thing that I found really cool is the fact that they have a little dog park, i.e. a fenced in area for your dogs to run around in and even has benches for you to sit while they handle their business.

8

Nathan

31 de jul. de 2025

·

A estadia foi de 1 noite

The pool wasn’t open

The pool wasn’t open

10

melinda

12 de jun. de 2024

·

A estadia foi de 2 noites

Keyless check in.

Keyless check in.

10

Tishandra

30 de abr. de 2025

·

A estadia foi de 2 noites

Definitely convenient..great for last min BIG FAMILIES...VERY ROOMY HAD EVERYTHING THAT U WOULD NORMALLY NEED EVERY DAY..GREAT POOL ...BUT THERE'S NO SMOKING ..N NO DESIGNATED AREAS TO SMOKE .

Definitely convenient..great for last min BIG FAMILIES...VERY ROOMY HAD EVERYTHING THAT U WOULD NORMALLY NEED EVERY DAY..GREAT POOL ...BUT THERE'S NO SMOKING ..N NO DESIGNATED AREAS TO SMOKE .

10

FATIMA

21 de fev. de 2025

·

A estadia foi de 1 noite

Plenty of parking

Plenty of parking

10

Tara

20 de nov. de 2024

·

A estadia foi de 1 noite

I like security drives around for safety. They are nice

I like security drives around for safety. They are nice

10

Tara

31 de out. de 2024

·

A estadia foi de 1 noite

Laundry room ideas are amazing

Laundry room ideas are amazing

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As preocupações com a limpeza são recorrentes: muitas avaliações relatam forte odor de fumaça, baratas e outros insetos, roupa de cama manchada ou suja, lixo em áreas comuns e mofo ou sujeira. Alguns hóspedes acharam as unidades limpas, mas, no geral, os padrões parecem ruins.

Avaliações dos hóspedes relacionadas

4

Katey

2 de mai. de 2025

·

A estadia foi de 3 noites

It’s nothing like the pics they display on Expedia. The listing said 2 bedroom it’s not a 2 bedroom there is a bed in the middle of living room and one upstairs in an open loft, the smell was horrible. There was a closet full of trash and flies were there. There was no remotes for both tvs. Maintenance came and brought remotes but tv don’t even work no cable. The management was nice and accommodating but it was a horrible experience as it was very uncomfortable and not pleasant at all.

It’s nothing like the pics they display on Expedia. The listing said 2 bedroom it’s not a 2 bedroom there is a bed in the middle of living room and one upstairs in an open loft, the smell was horrible. There was a closet full of trash and flies were there. There was no remotes for both tvs. Maintenance came and brought remotes but tv don’t even work no cable. The management was nice and accommodating but it was a horrible experience as it was very uncomfortable and not pleasant at all.

2

Tasha

9 de mar. de 2025

·

A estadia foi de 1 noite

I checked out after the first hour and half of checking in. I noticed 2 roaches one of which was on my bed. No way would i stay the night there. I contacted property and no solution or refund. I contacted hotel.com and no solution or refund. I checked into another hotel for the night.

I checked out after the first hour and half of checking in. I noticed 2 roaches one of which was on my bed. No way would i stay the night there. I contacted property and no solution or refund. I contacted hotel.com and no solution or refund. I checked into another hotel for the night.

2

Tyler

3 de nov. de 2025

·

A estadia foi de 3 noites

Do not stay at this location! Check in at the front desk is only available 4-5:30pm. I believe they do this so they don’t have to come face to face with disgusted customers. We had 5 rooms booked (three of which were 6 bedroom occupants.) Mowt rooms had no bedding, bugs and cockroaches scattered when the e opened the doors, the hallway of two rooms was matted with dog fur, towels had hairs, bathrooms were dirty and room floors were filthy. The pictures online ate a completely false representation of what this facility looks like. Management was difficult to impossible to work with. We were promised a refund when we couldn’t stay there and are now fighting to receive that refund.

Do not stay at this location! Check in at the front desk is only available 4-5:30pm. I believe they do this so they don’t have to come face to face with disgusted customers. We had 5 rooms booked (three of which were 6 bedroom occupants.) Mowt rooms had no bedding, bugs and cockroaches scattered when the e opened the doors, the hallway of two rooms was matted with dog fur, towels had hairs, bathrooms were dirty and room floors were filthy. The pictures online ate a completely false representation of what this facility looks like. Management was difficult to impossible to work with. We were promised a refund when we couldn’t stay there and are now fighting to receive that refund.

2

Melissa

21 de fev. de 2025

·

A estadia foi de 1 noite

The room smelled horribly of cigarette smoke. There were dirty wash rags in the shower. There was a dirty plate in the kitchen cabinet. There was leftover food in the refrigerator. There was only two towels when I had three people and I booked a room for three people, I called the number And the lady said that she would send down towels. There were no pillowcases on the pillows. She said she would send those down. We never saw anyone. It was absolutely a disgusting room and I will never stay at this facility again.

The room smelled horribly of cigarette smoke. There were dirty wash rags in the shower. There was a dirty plate in the kitchen cabinet. There was leftover food in the refrigerator. There was only two towels when I had three people and I booked a room for three people, I called the number And the lady said that she would send down towels. There were no pillowcases on the pillows. She said she would send those down. We never saw anyone. It was absolutely a disgusting room and I will never stay at this facility again.

2

christopher

30 de set. de 2024

·

A estadia foi de 2 noites

First off...the smell was awful!!! The floor was dirty and sticky. Everuthing was very dated, damaged and filthy. Right outside the door there was human waste. We stayed no longer than 5 min but was refused a refund.

First off...the smell was awful!!! The floor was dirty and sticky. Everuthing was very dated, damaged and filthy. Right outside the door there was human waste. We stayed no longer than 5 min but was refused a refund.

2

Sophiena

1 de ago. de 2025

·

A estadia foi de 1 noite

The property dirty and unsafe The rooms are not clean and smelly The rooms smell like cigarette smell

The property dirty and unsafe The rooms are not clean and smelly The rooms smell like cigarette smell

2

Jessica

9 de mar. de 2025

·

A estadia foi de 2 noites

Absolutely disgusting! Do not stay here. There was at least 8 piles of poop by the door and not all were from animals. The room smelled like the outside looked. Horrible communication. Terrible terrible terrible. We left and gladly payed more for a better place!!!!

Absolutely disgusting! Do not stay here. There was at least 8 piles of poop by the door and not all were from animals. The room smelled like the outside looked. Horrible communication. Terrible terrible terrible. We left and gladly payed more for a better place!!!!

2

Bianca

16 de out. de 2025

·

A estadia foi de 1 noite

It was horrible, stank of smoke caused asthma issues, both electrical and plumbing werent working well, a shower was broken, outlets didnt work, closet doors and restroom doors were hanging broken, there were stains everywhere (walls, restrooms, lamps, etc.), communication was difficult, we waited 1.5 hrs to even enter room, and we saw roaches, there was also trash right outside, ac didn't work either.

It was horrible, stank of smoke caused asthma issues, both electrical and plumbing werent working well, a shower was broken, outlets didnt work, closet doors and restroom doors were hanging broken, there were stains everywhere (walls, restrooms, lamps, etc.), communication was difficult, we waited 1.5 hrs to even enter room, and we saw roaches, there was also trash right outside, ac didn't work either.

2

Denise

24 de mar. de 2024

·

A estadia foi de 1 noite

Absolutely disgusting! Cockroaches, blood, door wouldn’t open using code, door doesn’t close completely, doorbell is attached to fire alarm, I have never felt so dirty in my life!

Absolutely disgusting! Cockroaches, blood, door wouldn’t open using code, door doesn’t close completely, doorbell is attached to fire alarm, I have never felt so dirty in my life!

2

Keithon

18 de mar. de 2025

·

A estadia foi de 1 noite

The property was the most cleanest place I have ever seen. Dirty sheets, roaches on the wall, dead roaches on the corner of the kitchen, the entire place smelled of smoke, the bed itself was disguising big blood stains on the bed I have pictures of the entire stay. I had to not only purchase cleaning products but the staff provided some equipment after 2half hours of request for me to clean the entire place from top to bottom I’m requesting my money back the property itself advise I had to speak with Expedia because I book thru them

The property was the most cleanest place I have ever seen. Dirty sheets, roaches on the wall, dead roaches on the corner of the kitchen, the entire place smelled of smoke, the bed itself was disguising big blood stains on the bed I have pictures of the entire stay. I had to not only purchase cleaning products but the staff provided some equipment after 2half hours of request for me to clean the entire place from top to bottom I’m requesting my money back the property itself advise I had to speak with Expedia because I book thru them

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

As unidades são no estilo apartamento e geralmente espaçosas, com cozinhas completas, mas muitas parecem desatualizadas e mostram sinais de desgaste. Vários relatórios citam itens quebrados ou ausentes (fechaduras ou códigos de porta, TVs, ar condicionado ou água quente) e ruído de vizinhos.

Avaliações dos hóspedes relacionadas

6

Emran

2 de jul. de 2025

·

A estadia foi de 5 noites

Too slow to respond to AC issue on a very hot day. Took 2 + hours to move me to a different unit. Unit had no waste bins and no hooks to hang towels.

Too slow to respond to AC issue on a very hot day. Took 2 + hours to move me to a different unit. Unit had no waste bins and no hooks to hang towels.

6

William

22 de fev. de 2025

·

A estadia foi de 2 noites

The bedroom is clean & spacious. No hot water at 8a to 9am.

The bedroom is clean & spacious. No hot water at 8a to 9am.

4

Sharma

23 de mar. de 2025

·

A estadia foi de 3 noites

If you’re just looking for a place to sleep and you don’t mind stale smells, scratched up furniture, mouse droppings and roach eggs, a loud ice maker and sketchy men walking around with their hands in their pants then you found the right place. If I was traveling without my husband I wouldn’t have stayed. I called the staff and complained but when she showed up and I told her about my concerns. She just asked was that it? I guess that was all normal for them. Not at all as nice as the pictures describe. It was old and outdated, like a ghetto apartment complex.

If you’re just looking for a place to sleep and you don’t mind stale smells, scratched up furniture, mouse droppings and roach eggs, a loud ice maker and sketchy men walking around with their hands in their pants then you found the right place. If I was traveling without my husband I wouldn’t have stayed. I called the staff and complained but when she showed up and I told her about my concerns. She just asked was that it? I guess that was all normal for them. Not at all as nice as the pictures describe. It was old and outdated, like a ghetto apartment complex.

6

Ashlyn

11 de mai. de 2025

·

A estadia foi de 2 noites

The pictures are very deceiving. Many things were broken upon arrival. And it is far from renovated. I felt like the area and safety protocols were not that safe. However, the bed and sheets were clean and I didn’t see any bugs.

The pictures are very deceiving. Many things were broken upon arrival. And it is far from renovated. I felt like the area and safety protocols were not that safe. However, the bed and sheets were clean and I didn’t see any bugs.

4

Darryl

6 de jul. de 2025

·

A estadia foi de 1 noite

No towels, no dishes, no pots or pans, no silverware, microwave doesn't work (doesn't heat), ac was great, pin code doesn't work, but employees had to get hard key to let me in my reserved room.

No towels, no dishes, no pots or pans, no silverware, microwave doesn't work (doesn't heat), ac was great, pin code doesn't work, but employees had to get hard key to let me in my reserved room.

6

Tiffany

5 de mai. de 2025

·

A estadia foi de 2 noites

I like the pre check-in aspect of the stay, however, the room we were assigned to had issues with the door lock. The code we were given did not open the door and we had to have maintenance or security come let us in at arrival (10:30 pm) and any other time we left and returned over our 2 day stay. The room had multiple dead cockroaches on the floors and in the pull out couch bed that my son slept on (after we changed the bedding). The space was a good size and the room was comfortable. The staff were very friendly and helpful.

I like the pre check-in aspect of the stay, however, the room we were assigned to had issues with the door lock. The code we were given did not open the door and we had to have maintenance or security come let us in at arrival (10:30 pm) and any other time we left and returned over our 2 day stay. The room had multiple dead cockroaches on the floors and in the pull out couch bed that my son slept on (after we changed the bedding). The space was a good size and the room was comfortable. The staff were very friendly and helpful.

6

Ma Corinne

13 de abr. de 2025

·

A estadia foi de 1 noite

We felt unsafe at night and I wasn’t able to sleep much because of the noisy neighbors smoking, talking and drinking next door. Amenities were nice like having your own kitchen and there were extra plates and utensils. But you can tell doors were dated and a little damaged. There was a little smoke smell when we opened the door to enter the room.

We felt unsafe at night and I wasn’t able to sleep much because of the noisy neighbors smoking, talking and drinking next door. Amenities were nice like having your own kitchen and there were extra plates and utensils. But you can tell doors were dated and a little damaged. There was a little smoke smell when we opened the door to enter the room.

4

Kris

24 de fev. de 2025

·

A estadia foi de 2 noites

Unit was in process of being remodeled but furniture was old and chairs had stains on them. There was carpet on the stairs that had stains on it. Unit sleeps six but there were no bowls and only 3 spoons. No coffee maker or can opener. Cable was not setup. The staff was nice and when I asked we got some bowls and a coffee maker. I think they are trying to improve the property but still rough around the edges. Not the best area but had no issues with noise or safety.

Unit was in process of being remodeled but furniture was old and chairs had stains on them. There was carpet on the stairs that had stains on it. Unit sleeps six but there were no bowls and only 3 spoons. No coffee maker or can opener. Cable was not setup. The staff was nice and when I asked we got some bowls and a coffee maker. I think they are trying to improve the property but still rough around the edges. Not the best area but had no issues with noise or safety.

4

Derrek

30 de set. de 2024

·

A estadia foi de 2 noites

I’m not gon hold you if it wasn’t for the roaches and the smell it would be a solid stay. The room has a kitchen, dishwasher, fridge and microwave all pluses. But yeah them roaches and that smell. As well as the nosiest guests I could have imagined across the hall from us - literally sounded like they were having a party. If it wasn’t for those things I’d give it a solid 3.5 maybe 4 outta 5. The WiFi works great as well. But yeah the place could just use a deep cleaning all around.

I’m not gon hold you if it wasn’t for the roaches and the smell it would be a solid stay. The room has a kitchen, dishwasher, fridge and microwave all pluses. But yeah them roaches and that smell. As well as the nosiest guests I could have imagined across the hall from us - literally sounded like they were having a party. If it wasn’t for those things I’d give it a solid 3.5 maybe 4 outta 5. The WiFi works great as well. But yeah the place could just use a deep cleaning all around.

4

Colin

24 de fev. de 2025

·

A estadia foi de 1 noite

allot of traffic noise and place. Its a old property which they are starting to fix. Patio Door wouldn't lock so they have a lock slide option at bottom of door. Room was clean enough. But personally I would not stay there again

allot of traffic noise and place. Its a old property which they are starting to fix. Patio Door wouldn't lock so they have a lock slide option at bottom of door. Room was clean enough. But personally I would not stay there again

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O feedback é misto: alguns hóspedes elogiam a equipe simpática e prestativa e o check-in descomplicado, enquanto outros citam horários de expediente limitados, comunicação deficiente, resposta lenta e dificuldades com reembolsos.

Avaliações dos hóspedes relacionadas

6

Tia M

20 de fev. de 2025

·

A estadia foi de 3 noites

The property was more occupied by residents instead of visitors which I wasn't aware of yntil I reached the property. I had no iron. I called for one at 11am. At 3pm I called Expidia who was told the iron would be sent right away. I NEVER RECEIVED THE IRON!!! Returned to my room on 2/19/2025 at 6:30 and wasn't able to get in. Went to the front to find the desk clerk leaving so she ignored me buzzing. Called the number to find the office closed at 5:30pm. Went back and the lock code woeked. I slept with the chair under the door and my door lock purchased from AMAZON. Luckily I cime prepared to clean myself. There was dried food on the microwave buttons, dried food in the sink, dried food on the kitchen table, the kitchen table and chairs need to be replaced. THERE IS BLOOD ON THE WALLS. Which I DID NOT TOUCH. I will not return to this location, 3 out of 10 I wouldn't recommend.

The property was more occupied by residents instead of visitors which I wasn't aware of yntil I reached the property. I had no iron. I called for one at 11am. At 3pm I called Expidia who was told the iron would be sent right away. I NEVER RECEIVED THE IRON!!! Returned to my room on 2/19/2025 at 6:30 and wasn't able to get in. Went to the front to find the desk clerk leaving so she ignored me buzzing. Called the number to find the office closed at 5:30pm. Went back and the lock code woeked. I slept with the chair under the door and my door lock purchased from AMAZON. Luckily I cime prepared to clean myself. There was dried food on the microwave buttons, dried food in the sink, dried food on the kitchen table, the kitchen table and chairs need to be replaced. THERE IS BLOOD ON THE WALLS. Which I DID NOT TOUCH. I will not return to this location, 3 out of 10 I wouldn't recommend.

10

Jennifer

15 de mar. de 2025

·

A estadia foi de 1 noite

Rooms were a great size and clean. Front desk is awesome and helpful, and if it's after hours the number you need to call answers right away and can help with any issues

Rooms were a great size and clean. Front desk is awesome and helpful, and if it's after hours the number you need to call answers right away and can help with any issues

10

Crystal

12 de mai. de 2025

·

A estadia foi de 1 noite

Our AC went out and had to get a spot really quick, even after hours they were quick to get us in a place of coolness for the night. Thank you

Our AC went out and had to get a spot really quick, even after hours they were quick to get us in a place of coolness for the night. Thank you

4

John

29 de abr. de 2024

·

A estadia foi de 1 noite

Office didn’t have record of our registration so we had to wait for them to find it and get us a room. The grounds were a little trashed and the tv in our room didn’t work. You can’t adjust the air and there isn’t any fans so it was stuffy for a bit. If you just need a bed for a night and don’t mind a lower level hotel then it was passable for a night.

Office didn’t have record of our registration so we had to wait for them to find it and get us a room. The grounds were a little trashed and the tv in our room didn’t work. You can’t adjust the air and there isn’t any fans so it was stuffy for a bit. If you just need a bed for a night and don’t mind a lower level hotel then it was passable for a night.

8

Kimberly

10 de mai. de 2024

·

A estadia foi de 1 noite

Stay was good. Front desk staff is very friendly and responsive.

Stay was good. Front desk staff is very friendly and responsive.

8

DORA

10 de mar. de 2025

·

A estadia foi de 1 noite

Check in is very confusing, the staff was difficult to understand, she spoke with a mouthful of chips, ice, I'm not sure what she was crunching on while speaking, the front lobby was very disappointing, not inviting at all, did not appear clean or cleaned for awhile,there was a door off the hinges leaning on a random wall, large refrigerator in the side of the room.... However, I was more pleased with the room, it was clean, no roaches noticed.

Check in is very confusing, the staff was difficult to understand, she spoke with a mouthful of chips, ice, I'm not sure what she was crunching on while speaking, the front lobby was very disappointing, not inviting at all, did not appear clean or cleaned for awhile,there was a door off the hinges leaning on a random wall, large refrigerator in the side of the room.... However, I was more pleased with the room, it was clean, no roaches noticed.

2

Jagger

2 de fev. de 2025

·

A estadia foi de 1 noite

Well since they are going to be this way and not refund you after a terrible experience here we go…. I already filed a claim for my stay and I didn’t get any response or help. This issue is not being taken serious and it is extremely serious. I still have an itchy rash from sleeping in that bed and my eye was red all day. It was unhealthy to be in that room. The pillow stunk and were stained, it smelt like feces by the headboard and pillows, the whole room had roaches coming out from behind the doors, everything was dirty. The room had an extreme strong odor walking in and there was homeless people camping outside the door shooting up drugs…. I felt like i Was living in a slum and none of the online advertisements even come close to how it is in reality. I almost didn’t stay as it didn’t feel safe, people were making noise all night outside my door all night I will not be coming back again and I am taking this serious. I have photos and videos of everything.

Well since they are going to be this way and not refund you after a terrible experience here we go…. I already filed a claim for my stay and I didn’t get any response or help. This issue is not being taken serious and it is extremely serious. I still have an itchy rash from sleeping in that bed and my eye was red all day. It was unhealthy to be in that room. The pillow stunk and were stained, it smelt like feces by the headboard and pillows, the whole room had roaches coming out from behind the doors, everything was dirty. The room had an extreme strong odor walking in and there was homeless people camping outside the door shooting up drugs…. I felt like i Was living in a slum and none of the online advertisements even come close to how it is in reality. I almost didn’t stay as it didn’t feel safe, people were making noise all night outside my door all night I will not be coming back again and I am taking this serious. I have photos and videos of everything.

2

Kameron

24 de mar. de 2024

·

A estadia foi de 1 noite

Because we booked later in the evening we called the hotel prior and asked about hotel hours someone spoke to us and Said we could be in between 10-12 we arrived at12 and we're told it would be ready between 3-4 The front desk was nice however is in the back office is definitely not. We were given the room about 1.5 hours later. My spouse and I were being intimate and someone with the door code walked in on us. That was very traumatizing and surprising. The TV never worked and none ever came up to fix it. The next morning the line again was huge as it was to check in. After being in line for a while I asked them if they could at least accommodate us with some time to make up for the time they didn't give us. She said she could give us 30 minutes which h then would be 11. I accepted since that was the only offer I wish they would have reemburse our money when the room wasn't ready we spent 4 hours in acar waiting. Then it took then so long to let me back in the room that it was almost 11 anyway. We moved some stuff out of the room and it was locked so we were not able to to get our food out of the fridge which we spent money on. Even the food that was in the pot was left behind because we were locked out. This place was rude. Very beautiful very nice unfortunately I feel they say whatever they think you want to hear even if they can't deliver what they promise We both had allergies because the room was completely filled with cat urine and cat spray. Roaches too.

Because we booked later in the evening we called the hotel prior and asked about hotel hours someone spoke to us and Said we could be in between 10-12 we arrived at12 and we're told it would be ready between 3-4 The front desk was nice however is in the back office is definitely not. We were given the room about 1.5 hours later. My spouse and I were being intimate and someone with the door code walked in on us. That was very traumatizing and surprising. The TV never worked and none ever came up to fix it. The next morning the line again was huge as it was to check in. After being in line for a while I asked them if they could at least accommodate us with some time to make up for the time they didn't give us. She said she could give us 30 minutes which h then would be 11. I accepted since that was the only offer I wish they would have reemburse our money when the room wasn't ready we spent 4 hours in acar waiting. Then it took then so long to let me back in the room that it was almost 11 anyway. We moved some stuff out of the room and it was locked so we were not able to to get our food out of the fridge which we spent money on. Even the food that was in the pot was left behind because we were locked out. This place was rude. Very beautiful very nice unfortunately I feel they say whatever they think you want to hear even if they can't deliver what they promise We both had allergies because the room was completely filled with cat urine and cat spray. Roaches too.

10

Michael

19 de nov. de 2025

·

A estadia foi de 6 noites

Great staff. Clean room

Great staff. Clean room

10

Micheal

15 de abr. de 2025

·

A estadia foi de 1 noite

Well I kinda questioning the stay wasnt to sure bout the area. But after the first and second stay its been great this is the only place that makes it very easy to check in and out and if you need to extend your stay its the greatest of all so fast and convenient for you to do. I would gladly recommend this place for any type of stay.

Well I kinda questioning the stay wasnt to sure bout the area. But after the first and second stay its been great this is the only place that makes it very easy to check in and out and if you need to extend your stay its the greatest of all so fast and convenient for you to do. I would gladly recommend this place for any type of stay.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Conveniente para a I-17 e para lojas/restaurantes, mas muitos hóspedes consideraram a área circundante precária, com pessoas ociosas e preocupações com a segurança; alguns mencionaram ruído da rodovia e no local.

Avaliações dos hóspedes relacionadas

4

diane

17 de fev. de 2025

·

A estadia foi de 2 noites

In a bad area and run down. Did not feel safe. Unit was old and needed some repairs.

In a bad area and run down. Did not feel safe. Unit was old and needed some repairs.

10

melinda

2 de mai. de 2024

·

You cannot "back up" park your vehicle.

You cannot "back up" park your vehicle.

10

FATIMA

22 de fev. de 2025

·

A estadia foi de 1 noite

Right off of I-17. Midtown location

Right off of I-17. Midtown location

10

FATIMA

21 de fev. de 2025

·

A estadia foi de 1 noite

Close to restaurants and shopping

Close to restaurants and shopping

10

Emily

14 de nov. de 2024

·

A estadia foi de 1 noite

Good place for long stays, has everything you need - wifi, cable, furniture, dishes, pots/pans, a pool, and can have your mail sent to the office.

Good place for long stays, has everything you need - wifi, cable, furniture, dishes, pots/pans, a pool, and can have your mail sent to the office.

8

Jamie

27 de mai. de 2024

·

A estadia foi de 2 noites

Surprisingly its real queit around here given how close it is to the freeway

Surprisingly its real queit around here given how close it is to the freeway

8

Jamie

21 de jun. de 2024

·

A estadia foi de 1 noite

Very close to walmart and what once was known as metro center...so lots of shopping close by!!!

Very close to walmart and what once was known as metro center...so lots of shopping close by!!!

2

Carnell

2 de mai. de 2025

·

A estadia foi de 3 noites

Close to highway, Bar b q

Close to highway, Bar b q

8

Stoney

7 de set. de 2024

·

A estadia foi de 1 noite

The property overall is pretty good the neighborhood not so much...

The property overall is pretty good the neighborhood not so much...

2

Deserie

20 de fev. de 2025

·

A estadia foi de 2 noites

The area was not in a great location. Right next to this all inclusive living were a lot of homeless and not lighted properly. Those already staying there were not friendly at all.

The area was not in a great location. Right next to this all inclusive living were a lot of homeless and not lighted properly. Those already staying there were not friendly at all.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

4

Jazmin

25 de jan. de 2024

·

A estadia foi de 1 noite

Apestoso

Apestoso

8

LeeAnn

há 3 semanas

·

A estadia foi de 1 noite

Everything would’ve been all right, but it took me. I didn’t get into my room till like by 1:30 that morning because the passcode was wrong and I got in there was roaches. There was no lightbulbs in the night lamp by the nightstand. I was very unpleased with the way the property was my room was in the process of me get into my room at 1:30 in the morning

Everything would’ve been all right, but it took me. I didn’t get into my room till like by 1:30 that morning because the passcode was wrong and I got in there was roaches. There was no lightbulbs in the night lamp by the nightstand. I was very unpleased with the way the property was my room was in the process of me get into my room at 1:30 in the morning

6

Bryan

13 de ago. de 2026

·

A estadia foi de 1 noite

The room was

The room was

2

Sarah

11 de ago. de 2026

·

A estadia foi de 1 noite

Disgusting. Junkies. All TV's were broken.

Disgusting. Junkies. All TV's were broken.

10

Jenna

25 de jul. de 2026

·

A estadia foi de 3 noites

Great place , accepts pets and spacious living.

Great place , accepts pets and spacious living.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 16:00 a 00:00

Antes das 10:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $66	16 $70	17 $73	18 $80	19 $80
20 $73	21 $73	22 $73	23 $74	24 $73	25 $81	26 $81
27 $73	28 $74	29 $74	30 $72

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Check-in time starts at16:00Check-out time ends at10:00

O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.

Age Requirements
Minimum age to check in is 21 years old

Pets
Maximum number of pets per room 11;Pet max weight (per pet) in lb is 3030;Pet max weight (per pet) in kg is 1414;Service animals are allowed;Pets cannot be left unattended;Service animals are exempt from fees/restrictions;Only dogs are allowed;Pets allowed;Pet deposit: USD 50 per stay; Pet fee: USD 5 per accommodation, per day; Service animals are exempt from fees;

Front Desk Services
Contactless check-in and contactless check-out are available; The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of USD 100.00 will be collected before check-in.