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DoubleTree by Hilton Hotel West Edmonton

US$ 164

/ noite

Média para setembro

DoubleTree by Hilton Hotel West Edmonton - Image 1

DoubleTree by Hilton Hotel West Edmonton - Quarto

DoubleTree by Hilton Hotel West Edmonton - Quarto

DoubleTree by Hilton Hotel West Edmonton - Recepção

DoubleTree by Hilton Hotel West Edmonton - Piscina

Prices for DoubleTree by Hilton Hotel West Edmonton

Selecione datas para ver preços e disponibilidade

US$ 164

/ noite

Média para setembro

Média de preços por mês

Em DoubleTree by Hilton Hotel West Edmonton, a diária custa em média US$ 122 no mês mais barato (dezembro) e US$ 164 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio da diária em DoubleTree by Hilton Hotel West Edmonton por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 133
fevereiro	US$ 158
março	US$ 152
abril	US$ 158
maio	US$ 143
junho	US$ 137
julho	US$ 146
agosto	US$ 147
setembro	US$ 164
outubro	US$ 156
novembro	US$ 136
dezembro	US$ 122

Mais caro: setembro (aprox. US$ 164)

Mais barato: dezembro (aprox. US$ 122)

Sobre esta propriedade

Desfrute de instalações recreativas, como uma piscina interna e uma academia. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e salão de baile.

Comodidades

Desfrute de instalações recreativas, como uma piscina interna e uma academia. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e salão de baile.

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center e jornais de cortesia no saguão. Hotel possui um espaço de 3252 metros quadrados, contendo um centro de conferências e 15 salas de reunião, e é o local ideal para quem está planejando eventos em Edmonton. Estacionamento grátis sem manobrista está disponível no local.

Jantar

DoubleTree by Hilton Hotel West Edmonton oferece aos hóspedes deliciosas opções de refeição no um restaurante. Mate sua sede com sua bebida favorita em um bar/lounge. Há café da manhã feito na hora disponível diariamente, entre 7h e 10h, mediante uma taxa.

Quartos

Fique em um de nossos 238 quartos com TVs de tela plana. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais via satélite para a sua diversão. Banheiro privativo com chuveiros apresenta produtos de toalete de cortesia e secadores de cabelo. As comodidades incluem telefones, além de cofres para notebook e jornais de cortesia.

Localização

Com ótima localização em Edmonton (na área de West Edmonton), DoubleTree by Hilton Hotel West Edmonton está a 5 minutos de carro de West Edmonton Mall e a 9 minutos de University of Alberta. Este hotel fica a 8,3 km de Rogers Place e a 9,7 km de Commonwealth Stadium.

Lugares próximos

Oasis Centre(0.9 milhas)
TELUS World of Science-Edmonton(2 milhas)
Ice Palace(2.5 milhas)
Professor Wem's Adventure Golf(2.6 milhas)
PURE Casino Yellowhead(2.6 milhas)
Galaxyland(2.7 milhas)
West Edmonton Mall(2.7 milhas)
Starlight Casino(2.8 milhas)
Misericordia Community Hospital(3.1 milhas)
World Waterpark(3.1 milhas)
Fantasyland(3.1 milhas)
St. Albert Trail Golf Course(3.9 milhas)
Victoria Golf Course(4.4 milhas)
Kingsway Mall(4.5 milhas)
MacEwan University(4.5 milhas)
O aeroporto mais próximo para chegar a DoubleTree by Hilton Hotel West Edmonton fica em Aeroporto Internacional de Edmonton (YEG)(26.7 milhas)

Serviço de lavanderia
Elevador
Centro de negócios
Cofre
Ballroom
Espaço para exercício físico

Localização

16615 109th Ave, Jasper Place, Edmonton, Canadá

Oasis Centre (0.9 milhas)

TELUS World of Science-Edmonton (2 milhas)

Ice Palace (2.5 milhas)

Professor Wem's Adventure Golf (2.6 milhas)

PURE Casino Yellowhead (2.6 milhas)

Galaxyland (2.7 milhas)

Mais informações sobre a localização

Opções de quarto

5

Suíte júnior, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

4

Quarto, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

9

Quarto, 1 quarto, acessível, para não fumantes (w/ Roll In Show)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

10

Quarto, 2 quartos

Detalhes do quarto

2 Camas De Casal Extragrandes

Acomoda 6

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

10

Suíte, 1 cama King e sofá-cama (Hospitality)

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

1

Quarto, 1 quarto, acessível, para não fumantes (Accessible w/Tub)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

9

Quarto, 1 cama King, para não fumantes (Bi-Level)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Suíte, 1 cama King e sofá-cama, para não fumantes

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

9

Suíte presidencial, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Guest reviews of DoubleTree by Hilton Hotel West Edmonton

8.5

Fabuloso

Com base em 1.252 avaliações verificadas

Quem se hospeda aqui?

Negócios

25%

Casal

27%

Famílias

36%

Grupos

6%

Viajantes individuais

3%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No DoubleTree by Hilton Hotel West Edmonton, viajantes frequentemente destacam a simpatia e prestatividade da equipe, os quartos limpos e espaçosos, e uma localização conveniente no lado oeste, perto do West Edmonton Mall. Muitos também apreciam o farto café da manhã e os biscoitos quentes oferecidos no check-in.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No DoubleTree by Hilton Hotel West Edmonton, viajantes frequentemente destacam a simpatia e prestatividade da equipe, os quartos limpos e espaçosos, e uma localização conveniente no lado oeste, perto do West Edmonton Mall. Muitos também apreciam o farto café da manhã e os biscoitos quentes oferecidos no check-in.

As desvantagens comuns incluem quartos mais antigos ou desgastados em algumas partes do hotel, problemas de manutenção ocasionais e limpeza inconsistente. Os hóspedes também observam que a piscina pode estar fechada ou ocupada com aulas e que não há hidromassagem; o estacionamento e os elevadores podem ficar sobrecarregados durante eventos. No geral, espere uma estadia confortável e bem localizada, com uma equipe e um café da manhã excepcionais, embora a qualidade varie conforme a torre e o período.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As comodidades no local incluem uma piscina 24 horas, um teatro de jantar anexo, um lounge/restaurante, spa, academia e um grande estacionamento, que muitos apreciam. As desvantagens recorrem: sem hidromassagem, fechamentos ou aulas ocasionais na piscina e problemas de estacionamento e elevadores, que ficam lotados ou sujos durante eventos.

Avaliações dos hóspedes relacionadas

10

Erica

29 de set. de 2025

·

Hospedou-se por 1 noite

Nice spacious room, kids enjoy the 24 hr pool

Nice spacious room, kids enjoy the 24 hr pool

10

Candace

8 de jan. de 2025

·

Hospedou-se por 2 noites

Parking can be tough during the dinner and show but the hotel and staff make up for the minor inconvenience

Parking can be tough during the dinner and show but the hotel and staff make up for the minor inconvenience

8

Mark-Anton

10 de out. de 2025

·

Hospedou-se por 3 noites

The cookies here are the best — definitely a highlight! That said, a few minor things could be better. When there’s an event, there’s no designated parking for guests, so I had to park on the other side of the hotel, which was inconvenient. The dining staff were friendly and nice but could be more attentive—I was almost done eating before I got my water. Overall, a good stay with some room to improve.

The cookies here are the best — definitely a highlight! That said, a few minor things could be better. When there’s an event, there’s no designated parking for guests, so I had to park on the other side of the hotel, which was inconvenient. The dining staff were friendly and nice but could be more attentive—I was almost done eating before I got my water. Overall, a good stay with some room to improve.

10

Tammy

9 de dez. de 2024

·

Hospedou-se por 1 noite

The hotel itself is a little dated but has all the comforts and amenities you would need. The staff was really friendly, and the warm cookie at check in was a delicious bonus. The pool was under maintenance the whole time we were there and the main reason i booked this hotel was for the close proximity to my event and a pool for my sons. Had I known about the pool we would have stayed elsewhere. That was a minor inconvenience though. Everything else was quite good. Breakfast biffest was the best I've seen. Beds were comfortable and rooms were clean!

The hotel itself is a little dated but has all the comforts and amenities you would need. The staff was really friendly, and the warm cookie at check in was a delicious bonus. The pool was under maintenance the whole time we were there and the main reason i booked this hotel was for the close proximity to my event and a pool for my sons. Had I known about the pool we would have stayed elsewhere. That was a minor inconvenience though. Everything else was quite good. Breakfast biffest was the best I've seen. Beds were comfortable and rooms were clean!

8

Scott

23 de ago. de 2024

·

Hospedou-se por 4 noites

Only complaint was that we were unaware that the hotel rents out the pool to swim instructors. Every time we went down, the pool was full of instructors and students, making enjoying the pool quite difficult. Would consider staying at other hotels that do not rent out their pools.

Only complaint was that we were unaware that the hotel rents out the pool to swim instructors. Every time we went down, the pool was full of instructors and students, making enjoying the pool quite difficult. Would consider staying at other hotels that do not rent out their pools.

8

Irene

4 de out. de 2025

·

Hospedou-se por 1 noite

The facilities is clean. The pool was accessible any time is a plus.

The facilities is clean. The pool was accessible any time is a plus.

10

Brenda

5 de ago. de 2023

·

Hospedou-se por 1 noite

The lobby restaurant and lounge, good food and service.

The lobby restaurant and lounge, good food and service.

10

Barry

10 de ago. de 2025

·

Hospedou-se por 1 noite

Great room and great staff. Parking lot was extremely dirty with litter and trash throughout. Sidewalk area and smoking area filthy. Took away from great facility experience

Great room and great staff. Parking lot was extremely dirty with litter and trash throughout. Sidewalk area and smoking area filthy. Took away from great facility experience

10

Bharat varma

13 de set. de 2025

·

Hospedou-se por 2 noites

Property is in convenient location and the ambience is enthralling to me. They also provided discounted coupon for spa too.

Property is in convenient location and the ambience is enthralling to me. They also provided discounted coupon for spa too.

6

Alisha

25 de jan. de 2026

·

Hospedou-se por 2 noites

Stayed during a cold snap in Edmonton. Having problems with heat. Hall way was cold in the tower. Only has a pool no hot tub. Rooms are dated.

Stayed during a cold snap in Edmonton. Having problems with heat. Hall way was cold in the tower. Only has a pool no hot tub. Rooms are dated.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos hóspedes consideram os quartos e as áreas comuns limpos ou impecáveis, mas as avaliações também mencionam limpeza inconsistente e problemas ocasionais, como manchas, poeira, odores ou falta de serviço de quarto.

Avaliações dos hóspedes relacionadas

2

Vincent

13 de jul. de 2025

·

Hospedou-se por 1 noite

I travel a lot for business and for children’s sports. I am unlikely bringing my children here again. There was what looked exactly like mouse feces in the hideaway bed around what looked like dried up cheddar cheese bits. When we moved rooms, the sheets brought to that room were still dirty and has crusty stuff on them. I brought up my concerns and got the same lip service hotels typically provide. “It’s a third party, not much we can do.” Fair enough. Just stay away. We have pictures.

I travel a lot for business and for children’s sports. I am unlikely bringing my children here again. There was what looked exactly like mouse feces in the hideaway bed around what looked like dried up cheddar cheese bits. When we moved rooms, the sheets brought to that room were still dirty and has crusty stuff on them. I brought up my concerns and got the same lip service hotels typically provide. “It’s a third party, not much we can do.” Fair enough. Just stay away. We have pictures.

4

Arlene

29 de jul. de 2024

·

Hospedou-se por 2 noites

Disappointing, room not cleaned. Hallways smelled smoky, elevators were not clean.

Disappointing, room not cleaned. Hallways smelled smoky, elevators were not clean.

6

Herbert

10 de ago. de 2024

·

Hospedou-se por 2 noites

Housekeeping was lacking. For a two bedroom suite, the supplies, towels, glasses, toiletries were sparse. Stains on carpets.

Housekeeping was lacking. For a two bedroom suite, the supplies, towels, glasses, toiletries were sparse. Stains on carpets.

6

Kelly

28 de set. de 2025

·

Hospedou-se por 1 noite

The property over all is a good value however the rooms do need a deep clean, I’m not sure how often or if this happens but it’s definitely needed. As a frequent customer I was disappointed in the hotel ramping up their rates for the busy weekend with the Morgan Wallen concert - short term benefit for overall integrity with frequent guests seems to be a questionable business decision in my opinion. Will reconsider staying based on this next time but it wasn’t limited to this hotel.

The property over all is a good value however the rooms do need a deep clean, I’m not sure how often or if this happens but it’s definitely needed. As a frequent customer I was disappointed in the hotel ramping up their rates for the busy weekend with the Morgan Wallen concert - short term benefit for overall integrity with frequent guests seems to be a questionable business decision in my opinion. Will reconsider staying based on this next time but it wasn’t limited to this hotel.

10

Vince

16 de nov. de 2025

·

Hospedou-se por 2 noites

Clean room, wonderful view of the city, very friendly staff!

Clean room, wonderful view of the city, very friendly staff!

10

Romel

12 de jan. de 2026

·

Hospedou-se por 2 noites

King suite is well-appointed and spotless. Front desk personnel is very friendly and courteous. Will definitely come back here again.

King suite is well-appointed and spotless. Front desk personnel is very friendly and courteous. Will definitely come back here again.

6

amy

10 de jul. de 2023

·

Hospedou-se por 2 noites

Pros: Convenient location, off a main city artery. Restaurant in hotel seemed decent with the meal we had. Bathroom in hotel room seemed nice, and the lotion and toiletries smell amazing. Cons: Floor 5 smelled awful, like wet & stale laundry left in a washing machine. Our room was stale smelling, had stains on both lamp shades and the headboards were ripped. We tried to mention our unfortunate room to front desk at checkout and the attendant seemed uncaring and did not address concerns.

Pros: Convenient location, off a main city artery. Restaurant in hotel seemed decent with the meal we had. Bathroom in hotel room seemed nice, and the lotion and toiletries smell amazing. Cons: Floor 5 smelled awful, like wet & stale laundry left in a washing machine. Our room was stale smelling, had stains on both lamp shades and the headboards were ripped. We tried to mention our unfortunate room to front desk at checkout and the attendant seemed uncaring and did not address concerns.

10

Dawn

18 de nov. de 2024

·

Hospedou-se por 1 noite

My room was absolutely spotless. Amazing stay.

My room was absolutely spotless. Amazing stay.

4

karen

20 de mai. de 2024

·

Hospedou-se por 2 noites

I have stayed at this hotel a number of times over the past 20 years. I kept coming back as the location and amenities were good. This stay was disappointing. Check in was poor, our room was not ready when we entered it, one bed not made, no towels, etc. required a return to the desk and room change. Others were being told that despite it being 4:30 their rooms weren’t ready. Appears cutbacks in housekeeping are taking a toll. Room had no bathrobes, only 2 towels for a double queen room. Carpets in the hallway were dirty, with visible lint, garbage, dirt. Housekeeping only replaced our towels and coffee, beds were not remade, sinks weren’t cleaned. Sound proofing was minimal. We could clearly hear the baby above crying, the tv in the next room, and got woken by the dog across the hall barking/scratching NON STOP for 20 minutes at 7:30am. Thankfully the owners did return when the hotel called them after we called the front desk. We were offered a free upgrade for our next stay but honestly that doesn’t make up for a poor showing this time. I expect more from the Hilton brand name.

I have stayed at this hotel a number of times over the past 20 years. I kept coming back as the location and amenities were good. This stay was disappointing. Check in was poor, our room was not ready when we entered it, one bed not made, no towels, etc. required a return to the desk and room change. Others were being told that despite it being 4:30 their rooms weren’t ready. Appears cutbacks in housekeeping are taking a toll. Room had no bathrobes, only 2 towels for a double queen room. Carpets in the hallway were dirty, with visible lint, garbage, dirt. Housekeeping only replaced our towels and coffee, beds were not remade, sinks weren’t cleaned. Sound proofing was minimal. We could clearly hear the baby above crying, the tv in the next room, and got woken by the dog across the hall barking/scratching NON STOP for 20 minutes at 7:30am. Thankfully the owners did return when the hotel called them after we called the front desk. We were offered a free upgrade for our next stay but honestly that doesn’t make up for a poor showing this time. I expect more from the Hilton brand name.

6

Stephanie

16 de out. de 2023

·

Hospedou-se por 1 noite

This property would be great if you would bring it back up to the pre Covid standards, its extremely outdated, there were stains on the walls and the carpets in the hallways don’t smell nice

This property would be great if you would bring it back up to the pre Covid standards, its extremely outdated, there were stains on the walls and the carpets in the hallways don’t smell nice

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são geralmente espaçosos e confortáveis, e as suítes são valorizadas por seu layout e tranquilidade; o prédio mais novo parece mais moderno. Os pontos negativos incluem decoração desatualizada em algumas partes, barulho perto dos elevadores ou de outros hóspedes, micro-ondas limitados nos quartos e frustrações ocasionais com o sistema de aquecimento/ar condicionado ou Wi-Fi.

Avaliações dos hóspedes relacionadas

10

Mike

28 de jun. de 2023

·

Hospedou-se por 2 noites

We had a great stay ! Nice big clean room, friendly staff and close to West Edmonton Mall . Definitely stay again

We had a great stay ! Nice big clean room, friendly staff and close to West Edmonton Mall . Definitely stay again

8

Beck

10 de jun. de 2025

·

Hospedou-se por 1 noite

Was very nice and room was nice and cool, only problem was the internet doesn’t work with consoles if you bring one, everything else was good!

Was very nice and room was nice and cool, only problem was the internet doesn’t work with consoles if you bring one, everything else was good!

6

Jason

5 de dez. de 2024

·

Hospedou-se por 1 noite

Room right by elevator, noise keep me awake

Room right by elevator, noise keep me awake

10

Linda

28 de set. de 2025

·

Hospedou-se por 2 noites

Staff was very nice, always great staying here. Rooms are quiet for sleeping in in the morning also. Very spacious room, beautiful high ceilings, bathroom very nice, mattress comfort was perfect! Was a nice getaway!

Staff was very nice, always great staying here. Rooms are quiet for sleeping in in the morning also. Very spacious room, beautiful high ceilings, bathroom very nice, mattress comfort was perfect! Was a nice getaway!

10

Chaylene

27 de set. de 2025

·

Hospedou-se por 2 noites

Best place, I always stay here. Make sure to ask for the newer building.

Best place, I always stay here. Make sure to ask for the newer building.

10

Brian

23 de fev. de 2026

·

Hospedou-se por 2 noites

The king suite was a spacious, well maintained room. The check in staff was very helpful and accommodating. The included breakfast had a great variety of hot and cold items. On of the better breakfast buffets we’ve had as an included option

The king suite was a spacious, well maintained room. The check in staff was very helpful and accommodating. The included breakfast had a great variety of hot and cold items. On of the better breakfast buffets we’ve had as an included option

10

Kevin

24 de fev. de 2025

·

Hospedou-se por 1 noite

We took in the Mayfield Dinner Theatre as part of a date night. Stayed in the spacious and comfortable King Suite. We added the breakfast option and enjoyed a nice full buffet the next morning.

We took in the Mayfield Dinner Theatre as part of a date night. Stayed in the spacious and comfortable King Suite. We added the breakfast option and enjoyed a nice full buffet the next morning.

8

Meghan

30 de set. de 2024

·

Hospedou-se por 1 noite

Our room was very spacious and clean. A few things would have bumped this up to a 5 star. There was no direction by staff on where to go to locate our room, nor a map easily located. That was a little frustrating. For a large room with separate bedrooms, it was surprising that the smallest mini fridge ever was there, and no microwave. A larger mini fridge like most average hotel rooms have would have improved the experience.

Our room was very spacious and clean. A few things would have bumped this up to a 5 star. There was no direction by staff on where to go to locate our room, nor a map easily located. That was a little frustrating. For a large room with separate bedrooms, it was surprising that the smallest mini fridge ever was there, and no microwave. A larger mini fridge like most average hotel rooms have would have improved the experience.

8

david

1 de jan. de 2024

·

Hospedou-se por 4 noites

One of the better hotels in a city that doesn’t have many exceptional hotels. We stayed in a Accessible King Sweet which was quite nice, however the room is starting to show its age slightly with a slightly worn out carpet, peeling wallpaper in places and a bit of water damage in the bathroom. Also the tv in the bedroom didn’t work. There was no stationary on the desk, no pen to write notes with, found this a bit odd. The safe in the room is nice to have. We booked a room with a bath tub, however we got a room with a roll in shower, which was actually ok because of the dual shower heads. There were no little soaps or little shampoos, but pump bottles in the shower. Overall a good place to spend 4 days. The bed was quite hard, and my back paid the price for that. Front desk staff was not bad, however the cleaning staff was amazing at making up our room every day.

One of the better hotels in a city that doesn’t have many exceptional hotels. We stayed in a Accessible King Sweet which was quite nice, however the room is starting to show its age slightly with a slightly worn out carpet, peeling wallpaper in places and a bit of water damage in the bathroom. Also the tv in the bedroom didn’t work. There was no stationary on the desk, no pen to write notes with, found this a bit odd. The safe in the room is nice to have. We booked a room with a bath tub, however we got a room with a roll in shower, which was actually ok because of the dual shower heads. There were no little soaps or little shampoos, but pump bottles in the shower. Overall a good place to spend 4 days. The bed was quite hard, and my back paid the price for that. Front desk staff was not bad, however the cleaning staff was amazing at making up our room every day.

6

Alisha

25 de jan. de 2026

·

Hospedou-se por 2 noites

Stayed during a cold snap in Edmonton. Having problems with heat. Hall way was cold in the tower. Only has a pool no hot tub. Rooms are dated.

Stayed during a cold snap in Edmonton. Having problems with heat. Hall way was cold in the tower. Only has a pool no hot tub. Rooms are dated.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente elogiada por sua simpatia, prestatividade e eficiência, com check-ins tranquilos, upgrades e toques atenciosos, como biscoitos quentes. No entanto, as avaliações também relatam falhas – telefones lentos ou fora de alcance, interações pouco prestativas ou rudes e acompanhamento inconsistente de problemas.

Avaliações dos hóspedes relacionadas

4

Jacqueline

28 de abr. de 2024

·

Hospedou-se por 2 noites

The lady who checked us in, SAMANTHA, was very rude and condescending. Gave us a sour taste for the rest of our stay. The front desk staff should always give off a good impression as they are representing the brand they work for. Housekeepers had amazing customer service and kept our room so clean.

The lady who checked us in, SAMANTHA, was very rude and condescending. Gave us a sour taste for the rest of our stay. The front desk staff should always give off a good impression as they are representing the brand they work for. Housekeepers had amazing customer service and kept our room so clean.

10

nowell

21 de jul. de 2024

·

Hospedou-se por 2 noites

I thought the customer service was above super. Especially since i had a couple of accommodations requests, one request that i had to make last minute, and they were able to make it possible. Our room was beautiful, clean, and my husband won't stop talking talking about how comfortable the bed and pillows were.

I thought the customer service was above super. Especially since i had a couple of accommodations requests, one request that i had to make last minute, and they were able to make it possible. Our room was beautiful, clean, and my husband won't stop talking talking about how comfortable the bed and pillows were.

10

Jennifer

16 de nov. de 2025

·

Hospedou-se por 1 noite

Everything was great… rooms very nice, all the staff that we encountered were amazing.. Will definitely stay there again and again!

Everything was great… rooms very nice, all the staff that we encountered were amazing.. Will definitely stay there again and again!

2

Jeffery

30 de ago. de 2025

·

Hospedou-se por 3 noites

Rooms were dated and not what we had come to expect from the Doubletree. This was not the worst part. We came back to our hotel at midnight after having left for the day at 9:30am (did not have the donning disturb sign on) and the room was not cleaned, beds not made and no clean towels for showers. This is after requesting housekeeping everyday. Quite disappointing. I went down to talk to the front desk after not getting a response from housekeeping. The guy Rakesh was rude and disrespectful- I asked to speak to a manager and he abruptly said that was not an option and he then move over to the next queue to help another guest as to ignore me - very unprofessional. I was forced to raise my voice and make a scene to get any real attention when it was the hotel’s error. Not happy and should have received better service

Rooms were dated and not what we had come to expect from the Doubletree. This was not the worst part. We came back to our hotel at midnight after having left for the day at 9:30am (did not have the donning disturb sign on) and the room was not cleaned, beds not made and no clean towels for showers. This is after requesting housekeeping everyday. Quite disappointing. I went down to talk to the front desk after not getting a response from housekeeping. The guy Rakesh was rude and disrespectful- I asked to speak to a manager and he abruptly said that was not an option and he then move over to the next queue to help another guest as to ignore me - very unprofessional. I was forced to raise my voice and make a scene to get any real attention when it was the hotel’s error. Not happy and should have received better service

10

Neil

27 de out. de 2025

·

Hospedou-se por 1 noite

Staff were extremely helpful and responsive to requests.

Staff were extremely helpful and responsive to requests.

10

Robert

1 de mar. de 2024

·

Hospedou-se por 1 noite

The Front Desk Agent who checked me in was friendly and efficient. She explained the facility layout and amenities all while quickly confirming my reservation and producing my key. Great sense of humour and she obviously enjoyed her job as she greeted the people behind me just as enthusiastically. Excellent first impression for the hotel!

The Front Desk Agent who checked me in was friendly and efficient. She explained the facility layout and amenities all while quickly confirming my reservation and producing my key. Great sense of humour and she obviously enjoyed her job as she greeted the people behind me just as enthusiastically. Excellent first impression for the hotel!

4

Jodi

2 de dez. de 2024

·

Hospedou-se por 2 noites

I have stayed here twice in 2 weeks - I would have cancelled my second stay but it was paid and non refundable The service in this hotel is basically non existent - staff is robotic- without any focus on a guest experience - it must be a management led culture as I doubt I’d experience it row stays in a row I will NEVER stay here again or recommend this hotel to anyone

I have stayed here twice in 2 weeks - I would have cancelled my second stay but it was paid and non refundable The service in this hotel is basically non existent - staff is robotic- without any focus on a guest experience - it must be a management led culture as I doubt I’d experience it row stays in a row I will NEVER stay here again or recommend this hotel to anyone

4

Vishav

25 de mai. de 2024

·

Hospedou-se por 1 noite

Reception service is poor!!! For Room service they dont take calls at all. No other service

Reception service is poor!!! For Room service they dont take calls at all. No other service

2

Deepanshu

17 de mai. de 2024

·

Hospedou-se por 2 noites

Poor staff and the service. They made us travel between the hotels even when I specifically told them I have early morning meetings scheduled in the same hotel. The hotel they transferred us to was not appropriate. The rooms were terrible. For the inconvenience they promised different things on the phone and their statements got changed inperson. After a 6 hour drive and a tiring day we were able to finally get a room at 12:00 AM. I would not recommend anyone one from my friends or family and from 150 employees that work for my company to ever stay in this hotel. This stay was full of disappointment and frustration.

Poor staff and the service. They made us travel between the hotels even when I specifically told them I have early morning meetings scheduled in the same hotel. The hotel they transferred us to was not appropriate. The rooms were terrible. For the inconvenience they promised different things on the phone and their statements got changed inperson. After a 6 hour drive and a tiring day we were able to finally get a room at 12:00 AM. I would not recommend anyone one from my friends or family and from 150 employees that work for my company to ever stay in this hotel. This stay was full of disappointment and frustration.

10

Leslie

21 de out. de 2025

·

Hospedou-se por 1 noite

Hotel and staff were awesome and the fresh cookie at check in was very good.

Hotel and staff were awesome and the fresh cookie at check in was very good.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização conveniente no lado oeste, perto do West Edmonton Mall, das principais estradas e restaurantes locais; o estacionamento é fácil. Alguns hóspedes sentiram que a área circundante era menos atraente em certos momentos.

Avaliações dos hóspedes relacionadas

10

Mike

9 de set. de 2025

·

Hospedou-se por 4 noites

Great location, close to everything but far enough away as well.

Great location, close to everything but far enough away as well.

10

stephen

15 de mar. de 2025

·

Hospedou-se por 4 noites

Close to shopping and quite hotel

Close to shopping and quite hotel

10

Donna

25 de ago. de 2024

·

Hospedou-se por 2 noites

Shady people around the property. Street person we could see in the bushes from our balcony.

Shady people around the property. Street person we could see in the bushes from our balcony.

10

Tim

12 de mai. de 2025

·

Hospedou-se por 1 noite

Convienent on the west side.

Convienent on the west side.

10

brandee

18 de mar. de 2025

·

Hospedou-se por 1 noite

It was a great location. Room was clean,spacious, and beds were comfortable.

It was a great location. Room was clean,spacious, and beds were comfortable.

10

Dean

19 de out. de 2025

·

Hospedou-se por 1 noite

Great hotel, great location!

Great hotel, great location!

10

Kelly

3 de set. de 2024

·

Hospedou-se por 2 noites

Friendly staff. Check in was easy and quick. Room was clean. Overall hotel was clean-hallway, elevators, lobby. Big parking lot. Close to shopping and restaurants-walkable

Friendly staff. Check in was easy and quick. Room was clean. Overall hotel was clean-hallway, elevators, lobby. Big parking lot. Close to shopping and restaurants-walkable

10

Trevor William

12 de nov. de 2025

·

Hospedou-se por 3 noites

Overall great stay . Second time staying . Nice hotel close to West Edmonton mall .

Overall great stay . Second time staying . Nice hotel close to West Edmonton mall .

10

Jenna

24 de nov. de 2024

·

Hospedou-se por 2 noites

Great location to be close to the city’s attractions. Parking is great. We get the suite for our family of 4 and love the space and sleep options. Room is always very clean and organized. Staff is always friendly. Resteraunt for room service is great.

Great location to be close to the city’s attractions. Parking is great. We get the suite for our family of 4 and love the space and sleep options. Room is always very clean and organized. Staff is always friendly. Resteraunt for room service is great.

6

Kristin

4 de abr. de 2025

·

Hospedou-se por 1 noite

Friendly staff. Not the nicest location.

Friendly staff. Not the nicest location.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O buffet de café da manhã é frequentemente elogiado por sua variedade e qualidade, com algumas opções sem glúten. O restaurante e o lounge são convenientes, mas podem ser caros e o serviço é variado; o serviço de quarto recebe avaliações mistas.

Avaliações dos hóspedes relacionadas

6

Samantha

12 de ago. de 2025

·

Hospedou-se por 3 noites

Food delivery was horrible, took 3 times to get my full order, one time they didn’t even do my order, I could go on all day with how many mistakes the delivery of food was wrong , incomplete or unfit

Food delivery was horrible, took 3 times to get my full order, one time they didn’t even do my order, I could go on all day with how many mistakes the delivery of food was wrong , incomplete or unfit

10

Jessy

18 de nov. de 2023

·

Hospedou-se por 1 noite

Best breakfast buffet in any hotel I’ve stayed in! Everything was updated & clean, staff was friendly!

Best breakfast buffet in any hotel I’ve stayed in! Everything was updated & clean, staff was friendly!

10

Alaa

3 de ago. de 2025

·

Hospedou-se por 2 noites

We just had a very pleasant two nights stay. The two queen bed room was spacious, clean and comfortable. The staff were super nice and the breakfast was fantastic!

We just had a very pleasant two nights stay. The two queen bed room was spacious, clean and comfortable. The staff were super nice and the breakfast was fantastic!

4

Jennifer

30 de out. de 2023

·

Hospedou-se por 1 noite

This hotel is not worth the cost. The front desk staff was not accommodating, they did not give us any information when checking in and clearly cater to hilton members only. We had no towels in our room. The "spa" located in the hotel is a complete joke. The restaurant was good food and service, however, the prices were outrageous. $14.00 for a single ceaser, over $30 for a steak sandwich.

This hotel is not worth the cost. The front desk staff was not accommodating, they did not give us any information when checking in and clearly cater to hilton members only. We had no towels in our room. The "spa" located in the hotel is a complete joke. The restaurant was good food and service, however, the prices were outrageous. $14.00 for a single ceaser, over $30 for a steak sandwich.

4

Robin

28 de abr. de 2025

·

Hospedou-se por 2 noites

The stay was ok but the restaurant service was bad and the waiter add a tip without asking his service was terrible

The stay was ok but the restaurant service was bad and the waiter add a tip without asking his service was terrible

10

Brian

23 de fev. de 2026

·

Hospedou-se por 2 noites

The king suite was a spacious, well maintained room. The check in staff was very helpful and accommodating. The included breakfast had a great variety of hot and cold items. On of the better breakfast buffets we’ve had as an included option

The king suite was a spacious, well maintained room. The check in staff was very helpful and accommodating. The included breakfast had a great variety of hot and cold items. On of the better breakfast buffets we’ve had as an included option

10

Mildred

2 de nov. de 2025

·

Hospedou-se por 1 noite

Stay was great. Room was quiet.Breakfast was awesome with variety of options. Staffs were friendly except for the cranky old lady serving at the bar when we were watching the World Series game 😊

Stay was great. Room was quiet.Breakfast was awesome with variety of options. Staffs were friendly except for the cranky old lady serving at the bar when we were watching the World Series game 😊

10

Darlene

2 de set. de 2024

·

Hospedou-se por 3 noites

Great hotel. Convenient location. Rooms clean and comfortable. Restaurant a bit pricey.

Great hotel. Convenient location. Rooms clean and comfortable. Restaurant a bit pricey.

6

Carly

12 de set. de 2023

·

Hospedou-se por 3 noites

Our stay was okay, the lady that did our check in was fantastic. We were only given 1 roll of toilet paper for a 3 night stay. We had prepaid for the breakfast buffet and it was fairly disappointing. The eggs were watery, the bacon was really dry and looked old, and the potato’s were old and rubbery. Nothing looked fresh. We also got glasses of juice and my partner noticed lipstick on it. We sent it back, they didn’t apologize or anything. We then heard the lady speak to Management stating that was the second glass complain they had. I asked if they could clean our room/linens and they told us they would do a refresh but would not give us fresh sheets upon request. Maybe that’s an unspoken rule? The front desk person mentioned they only clean the sheets once every threes days. This is normally fine but I would have assumed upon request would have been different. Overall, the staff were fine, hotel was fine, breakfast is a no go. 3/5 stars

Our stay was okay, the lady that did our check in was fantastic. We were only given 1 roll of toilet paper for a 3 night stay. We had prepaid for the breakfast buffet and it was fairly disappointing. The eggs were watery, the bacon was really dry and looked old, and the potato’s were old and rubbery. Nothing looked fresh. We also got glasses of juice and my partner noticed lipstick on it. We sent it back, they didn’t apologize or anything. We then heard the lady speak to Management stating that was the second glass complain they had. I asked if they could clean our room/linens and they told us they would do a refresh but would not give us fresh sheets upon request. Maybe that’s an unspoken rule? The front desk person mentioned they only clean the sheets once every threes days. This is normally fine but I would have assumed upon request would have been different. Overall, the staff were fine, hotel was fine, breakfast is a no go. 3/5 stars

6

Jodi

23 de nov. de 2024

·

Hospedou-se por 2 noites

Room service was horrid - ordered from online - my do not disturb was on the door and instead of a courtesy knock - meal left outside the door - I called to find that out - then only to find zero cutlery accompanied it - then I had to wait for that - by that time the meal in a word … sucked At check out no “how was your stay”? Just do you want a printed copy of my receipt? I said yes only to be taken to another desk rep and asked again if I wanted a printed receipt ?

Room service was horrid - ordered from online - my do not disturb was on the door and instead of a courtesy knock - meal left outside the door - I called to find that out - then only to find zero cutlery accompanied it - then I had to wait for that - by that time the meal in a word … sucked At check out no “how was your stay”? Just do you want a printed copy of my receipt? I said yes only to be taken to another desk rep and asked again if I wanted a printed receipt ?

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Shauna

há 2 semanas

·

Hospedou-se por 1 noite

Excellent hotel, I needed an accessible room and it was perfect, I will definitely stay again.

Excellent hotel, I needed an accessible room and it was perfect, I will definitely stay again.

10

Daniel

há 2 semanas

·

Hospedou-se por 1 noite

Will stay here again, overall everything good

Will stay here again, overall everything good

10

Dawn

há 3 semanas

·

Hospedou-se por 2 noites

Room our French bulldog, they tested him like royalty

Room our French bulldog, they tested him like royalty

10

Daryne

há 3 semanas

·

Hospedou-se por 2 noites

Vs Great staff

Vs Great staff

10

Annalee

16 de ago. de 2026

·

Hospedou-se por 1 noite

Clean quick registration

Clean quick registration

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 16:00 a 00:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $132	19 $126
20 $119	21 $125	22 $331	23 $339	24 $192	25 $109	26 $109
27 $112	28 $241	29 $186	30 $186

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
A acomodação afirma que segue as orientações de limpeza e higienização indicadas por CleanStay (Hilton).

A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
Há possibilidade de check-in sem contato e check-out sem contato.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã feito na hora: CAD 21 por pessoa
Taxa para animais de estimação: CAD 50 por acomodação, por estadia
Animais de serviço são isentos de taxas

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.