The Leela Hotel

Ambiente

The room was terrible, the lights didn't switch off, it was terribly unclean

Good

This hotel--unlike EVERY OTHER hotel we have stayed at multiple times & in multiple locations--charges 20 Dirhams (AED) per day to park in their basement parking (which is small, crowded, and not easy to navigate). This is RIDICULOUS & UNACCEPTABLE. I spoke to the manager and after 15-20 minutes she finally agreed to have the hotel cover at least 2 of the 4 nights we are here; she will try to cover all the nights, but no guarantees. Very, very frustrating. Also--NO ramp for bringing suitcases into the hotel...no, you have to lift/carry bags up several stairs. To get hot water in the bathroom/shower, you have to run the water for 5-10 minutes. The room is dark and has few lights and outlets (no USB outlets). The BBC channel has NO audio. The whole place is outdated and has NOT been remodeled since the 1990s.

Water on bathroom floors coning from roof ac condensation not in one room in both 2 room. If you use bathroom camod