Olympia Sun Hotel

Unfortunately when we arrived the room was not ready and looked nothing like the room we had booked. As no other rooms were available they arranged for us to stay in another hotel nearby, Sun Palace, which is excellent. Sadly they didn't tell us that the move to another hotel was only for part of our holiday. We had to move back to Olympia Sun for two nights which took time out of our planned trips and was quite stressful. I would not recommend staying here as there is such a variety of standards of rooms (some renovated and some not), you don't really know what you'll get. However the breakfast were good but we did not stay for other neals. The staff were helpful and friendly but there systems are not organised which can be frustrating unless you are very laid back and don't mind waiting around.

Beautiful views but there was a lot of issues; • Same towels for 6 days (should be changed every two days) • Unfriendly staff (sat in reception for 40mins without being acknowledged) • Not safe (No lifeguards and when you need a first aider we had to wait) • No communication (considering the wildfires and continuous power cuts we had no idea what was going on and was left in the dark) • Power cuts (I understand that this could no be helped but they failed to provide any lights so we could see as it was pitch black took 5 days and constant asking before we received a light) • The Bar (due to power cuts we were left with nothing to drink except warm beer. This was every night for over an hour each time. They didn’t even offer bottled water to keep hydrated in the heat) No senior member of staff available (when we had these issues and tried to resolve them the only members of staff were the receptionist and bar staff who told us we had to wait until morning again leaving us unsafe)

Location was very good. Pool and bar excellent. Food could be improved.

Ik vond het personeel heel erg hartelijk en ze gaven mij een heel gastvrij gevoel. De ligging van het hotel vond ik heel erg prettig, omdat het iets achteraf lag en iets buiten de grotere hotels en winkelstraten. Het is een heel mooi hotel met maar maximaal 4 etages, dus klein opgezet. Een heel fijn zwembad met fijne relaxplaatsen en een prettige hotelbar erbij.

Kun overfladisk rengøring. Meget larm fra de andre beboer (meget lydtligt). Sammen mad morgen, middag og aften.