TownePlace Suites by Marriott San Antonio Universal City, Live Oak

Very clean, helpful staff.

Upon arrival one of our beds was covered in hairs , appeared to be from laundry room . Just was an easy thing to see, how could they miss that. Went to front desk and told receptionist. He said cleaning staff was gone for the evening, He personally went to our room and vhanged the sheets for us. William did not hesitate to help and it shows a great amount of Commitment & Dedication to his Job. That made us satisfied with our room. All else about our stay was very good. Easy access, great breakfast buffet. Great workout room. Staff is friendly and courteous.

Facilities were very nice and the staff was as well. Only 1 elevator was working. Overall very nice experience. One downfall was the road construction around the entrance

Extremely friendly front desk and bar staff. Room was spotless with great amenities. Sink, large fridge, microwave, dishes, etc. Bathroom was spotless and very clean. Whole hotel smelled wonderful.

Stop serving powdered eggs.