Travelodge Inn & Suites by Wyndham Fullerton

Hôtel moyen.

I like this place it nice rooms

Worst place to try and stay. Room was filthy, ac unit was filthy and was broken. Floors were all dirty and had several cracks on the walls and floors. The refrigerator still had a mess on it. Sheets had some stains on it as well. Big safety concern, there was a massive gap underneath the door. You were able to see clearly under. My partner and I requested a room change due to all these issues. Property manager was not willing to help with the room change. He then proceeded to escalate the situation and cuss and yell at us after we had requested for a refund or partial. He then proceeded to try and grab me during this altercation. After some time, he finally issued a “partial refund”. After I had left the property, I checked my bank account and saw a pending charge waiting to be taken out of my account. This morning I checked my bank account again and there were now 2 pending charges of the amount he claimed he refunded back to my account. I will be contacting my bank and further escalate this issue. Absolutely Poor customer service.

Super dirty

Clean. Room