Alila Jabal Akhdar

probably one of the finest resorts in a stunning scenery

Excellent property in the mountains of Oman, quiet and relaxing environment, lovely staff with personal touches and lots of activities to do. Nice warm pool and 2 hot tubs.

It’s a beautiful hotel with endless scenery, everything about it was exactly what we thought it would be.

This is without doubt one of the best hotels we\'ve ever been to. Large, spacious, stylish rooms with all the amenities. Grounds that extend for miles with fabulous canyon views. The pool area is fantastic. A great range of included on-site activities - we had a great time at Sujith\'s mocktail masterclass, and the female guide who led the stargazing and geology walk (unfortunately I didn\'t catch her name) was so good. Well worth investing the time for. Food also very good especially breakfast, and we also enjoyed the Rose Garden for dinner - and the great waiter we had there. Juniper for dinner was perhaps the only thing in the hotel that was "good not great". A heads up that the road from Saiq Plateau up to the hotel is paved but not the easiest especially if caught in the rain! We hope to return some day...

Very rude front desk. As I arrived on the second day of the reservation, the front desk lady said that she would still "let me stay" as if doing me a favor, even though I prepaid for 2 nights. At check-out, no one bothered to ask how my stay went. Not yet been exposed to such rude and dismissive staff. The rooms facing the restaurant/bar (many of them) are noisy in the evening, though music mercifully stopped at around 10pm. Still, if you are looking for a restful retreat in the mountains, bar music is probably not ideal. The water provided in glass bottles in the room tasted strongly of chlorine and was not drinkable (unless you enjoy pool water). On the positive side, the restaurant (Juniper) was very good with great staff and the location is beautiful. Having said that, Anantara next door also has stunning views with 10x better customer service.