Charlie Vitrali Moema

Excelente Studio

After traveling 1300 miles across Brazil on a bus I arrived at the Tcharles the security was very rude extremely not welcoming I don't know if it was because I was black or didn't speak Portuguese either way they were very rude very nasty their other guests were afraid to approach the door because I was waiting for my food that was late so I told the security that I will wait inside so I didn't bother any of their guests well when the food arrived I went to go back outside the security absolutely refused to open the door I left the very next morning hungry and tired from not sleeping all night very stressed out because of that interaction with the security upon me checking out they didn't check me out I was supposed to stay for five days I stayed for one night they charged me for five days please take my advice and do not even bother staying at this place it's very low class and after that experience I will never stay with any Hotel affiliated with the Tcharles of São Paulo

The internet didn’t work for our entire stay. There was a water shortage for two days where we had leave the property and be put up some place else.

The location is very good, walking distance to most amenities including the Catholic Church. Staff of the property are welcoming except that communication is limited to Portuguese only. Kitchen utensils are old and not enough. Bed lights are too bright.

Excellent