The Franklin London - Starhotels Collezione
US$ 476
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 476
/ noite
Média para setembro
Média de preços por mês
Em The Franklin London - Starhotels Collezione, a diária custa em média US$ 293 no mês mais barato (fevereiro) e US$ 513 no mês mais caro (outubro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 330 |
| fevereiro | US$ 293 |
| março | US$ 324 |
| abril | US$ 350 |
| maio | US$ 441 |
| junho | US$ 471 |
| julho | US$ 497 |
| agosto | US$ 403 |
| setembro | US$ 476 |
| outubro | US$ 513 |
| novembro | US$ 468 |
| dezembro | US$ 500 |
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set. · US$ 476
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Mais caro: outubro (aprox. US$ 513)
Mais barato: fevereiro (aprox. US$ 293)
Sobre esta propriedade
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como uma sauna a vapor e uma academia aberta 24 horas. Este hotel oferece com...
Comodidades
Presenteie-se com uma visita ao spa, que oferece massagens, tratamentos para o corpo e tratamentos faciais. Você certamente vai curtir as instalações recreativas, como uma sauna a vapor e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).
Comodidades
As comodidades presentes incluem um business center, check-out expresso e jornais de cortesia no saguão.
Jantar
Saboreie pratos da culinária italiana no The Franklin Restuarant, um restaurante fino que oferece um bar/lounge e vista para o jardim. Você também pode se hospedar no local e aproveitar o serviço de quarto 24 horas. Um café da manhã completo é servido durante a semana, entre 7h e 10h30, e nos fins de semana, entre 7h e 11h, mediante uma taxa. LOCALIZE
Quartos
Sinta-se em casa em um de nossos 35 quartos com ar-condicionado e TVs de tela plana. Sua cama colchão com pillow-top apresenta edredons de pluma e lençóis italianos Frette. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiro privativo com banheiras ou chuveiros apresenta chuveiros com efeito de chuva e produtos de toalete de grife.
Localização
Com ótima localização, The Franklin London - Starhotels Collezione fica no centro de Londres, a poucos passos de Brompton Oratory e a apenas 5 minutos de caminhada de Victoria and Albert Museum. Este hotel de luxo fica a 1 km de Imperial College London e a 1,3 km de Museu de História Natural.
Lugares próximos
Brompton Oratory(0.1 milhas)
Victoria and Albert Museum(0.2 milhas)
Cromwell Road(0.2 milhas)
Imperial College London(0.3 milhas)
Harrods(0.3 milhas)
Museu de História Natural(0.4 milhas)
Hyde Park(0.5 milhas)
Kensington Gardens(0.6 milhas)
Royal Albert Hall(0.7 milhas)
Sloane Square(0.7 milhas)
Kensington High Street(0.8 milhas)
Hyde Park Corner(0.9 milhas)
Green Park(1.1 milhas)
Piccadilly(1.1 milhas)
River Thames(1.1 milhas)
Aeroporto de Cidade de Londres (LCY)(12 milhas)
Aeroporto Heathrow (LHR)(14.8 milhas)
Aeroporto Gatwick (LGW)(40 milhas)
Aeroporto Luton (LTN)(38 milhas)
Aeroporto de Farnborough (FAB)(37.3 milhas)
Restaurante
Serviço de babá
Centro de negócios
Serviço de quarto
Balcão de turismo
Lavagem a seco
Localização
24 Egerton Gardens, Brompton & Hans Town, Londres, Inglaterra, Reino Unido
Brompton Oratory (0.1 milhas)
Victoria and Albert Museum (0.2 milhas)
Cromwell Road (0.2 milhas)
Imperial College London (0.3 milhas)
Harrods (0.3 milhas)
Museu de História Natural (0.4 milhas)
Avaliações dos hóspedes
8.6
Fabuloso
Com base em 599 avaliações verificadas
Quem se hospeda aqui?
Negócios
23%
Casal
42%
Famílias
19%
Grupos
14%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
O The Franklin London - Starhotels Collezione é um hotel boutique tranquilo em Knightsbridge, amplamente elogiado pelo atendimento atencioso e simpático da equipe e pela localização conveniente perto de museus, Harrods e do metrô, oferecendo um ambiente íntimo e elegante para estadias no centro de Londres.
Leia maisIsso foi útil?
Opinião dos hóspedes
O The Franklin London - Starhotels Collezione é um hotel boutique tranquilo em Knightsbridge, amplamente elogiado pelo atendimento atencioso e simpático da equipe e pela localização conveniente perto de museus, Harrods e do metrô, oferecendo um ambiente íntimo e elegante para estadias no centro de Londres.
Os quartos são elegantes e confortáveis, embora alguns hóspedes os tenham achado ou os banheiros pequenos e muito escuros, com problemas ocasionais com o ar condicionado ou água quente. A comida e as bebidas recebem muitos elogios, mas os preços, as taxas extras e o serviço de café da manhã lento ou inconsistente frustraram vários avaliadores. Espere uma estadia boutique sofisticada em uma ótima localização, mas verifique o tamanho do quarto e as contas com atenção.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O bar e o restaurante no local recebem elogios, e um pequeno jardim é mencionado, embora o acesso nem sempre esteja disponível. Alguns observam áreas comuns escuras e problemas com os sistemas do edifício, como falhas no ar condicionado e interrupções ocasionais no Wi-Fi.
Avaliações dos hóspedes relacionadas
10
Joyceann
2 de mai. de 2025
·
Hospedou-se por 7 noites
The hotel amenities, restaurant, service, location to shops, and museums is a rating of six (in a scale of 1-5)! The restaurant is managed by a Michelin rated chef and his menu is outstanding. The waiting staff (led by Stephanie) is attentive, efficient and friendly, esp. Neusa. The concierge was informative and willing to help in several regards.
The hotel amenities, restaurant, service, location to shops, and museums is a rating of six (in a scale of 1-5)! The restaurant is managed by a Michelin rated chef and his menu is outstanding. The waiting staff (led by Stephanie) is attentive, efficient and friendly, esp. Neusa. The concierge was informative and willing to help in several regards.
10
Vincent
14 de ago. de 2025
·
Hospedou-se por 2 noites
Classic Hotel in ideal Location. Rear garden are is an absolute delight.
Classic Hotel in ideal Location. Rear garden are is an absolute delight.
8
Filippo
11 de dez. de 2023
·
Hospedou-se por 3 noites
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
4
Andrew
29 de set. de 2025
·
Hospedou-se por 2 noites
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
10
Richard
10 de mai. de 2024
·
Hospedou-se por 4 noites
Even though there were hiccups during our stay such as wifi and AC outage and problem with getting a hot shower, the staff were unfailingly polite and helpful. The location is also fantastic. The restaurant has a tasty food and drinks menu -- a hidden gem really.
Even though there were hiccups during our stay such as wifi and AC outage and problem with getting a hot shower, the staff were unfailingly polite and helpful. The location is also fantastic. The restaurant has a tasty food and drinks menu -- a hidden gem really.
10
Nigel
9 de mai. de 2023
·
Hospedou-se por 3 noites
Absolute gem of a property! Location is handy for Sloan St / Brompton Rd shops and of course the RAH. Beautiful cocktail bar - shame the garden couldn't be used though! Did not sample any dining options as we had a schedule to stick to. We would definitely stay again.
Absolute gem of a property! Location is handy for Sloan St / Brompton Rd shops and of course the RAH. Beautiful cocktail bar - shame the garden couldn't be used though! Did not sample any dining options as we had a schedule to stick to. We would definitely stay again.
8
steven
9 de out. de 2023
·
Hospedou-se por 2 noites
We like the property but it needs refurbishment and is very dark in the common areas and carpets ripped in hallways. The bathroom was large but somewhat dysfunctional because the wet area leaked heavily into the dry area and the fixtures in the bath were not functioning properly. This is supposed to be a five star property and it is not. The staff and concierge were lovely and helpful. Although they gave us an upgrade, it was only after we complained about the first room to which we were assigned which was unacceptable. We told them that we were going to be leaving the hotel
We like the property but it needs refurbishment and is very dark in the common areas and carpets ripped in hallways. The bathroom was large but somewhat dysfunctional because the wet area leaked heavily into the dry area and the fixtures in the bath were not functioning properly. This is supposed to be a five star property and it is not. The staff and concierge were lovely and helpful. Although they gave us an upgrade, it was only after we complained about the first room to which we were assigned which was unacceptable. We told them that we were going to be leaving the hotel
6
Ralston
8 de out. de 2023
·
Hospedou-se por 1 noite
Clean property and friendly staff but certainly not a 5-star hotel. It’s small and everything is very dark. They show pictures of beautiful gardens but they are not accessible and the room can either run air conditioning or heat but you can’t control both, so need to call the front desk to have them switch over between the two. We had our toilet paper holder falling off every day and when we showered, there was water everywhere on the floor. It’s a clean hotel in a nice neighbourhood, good for walking, lots of restaurants and staff is very accommodating but it should never be rated at a 5-star simply based on the facilities.
Clean property and friendly staff but certainly not a 5-star hotel. It’s small and everything is very dark. They show pictures of beautiful gardens but they are not accessible and the room can either run air conditioning or heat but you can’t control both, so need to call the front desk to have them switch over between the two. We had our toilet paper holder falling off every day and when we showered, there was water everywhere on the floor. It’s a clean hotel in a nice neighbourhood, good for walking, lots of restaurants and staff is very accommodating but it should never be rated at a 5-star simply based on the facilities.
8
Kevin
9 de mai. de 2024
·
Hospedou-se por 4 noites
Great location. Decent hotel, but definitely not 5 star. Leaky faucet and drains that didn’t work in the bathroom. Heating/cooling did not work properly
Great location. Decent hotel, but definitely not 5 star. Leaky faucet and drains that didn’t work in the bathroom. Heating/cooling did not work properly
6
Joy
6 de abr. de 2024
·
Hospedou-se por 5 noites
Excellent location and great bar!
Excellent location and great bar!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza geral é altamente avaliada, com muitos considerando os quartos muito limpos. Alguns relatos mencionam falhas e problemas de manutenção, incluindo poeira, cabelo, ralos entupidos e vazamentos.
Avaliações dos hóspedes relacionadas
8
Rose
5 de jul. de 2024
·
Hospedou-se por 2 noites
I have mixed feelings about this hotel. The location is amazing, the breakfast is really good, their cleanliness is excellent, but some of their prices I think some of the rooms are not worth it. We paid for junior suite and they gave us a room in the top floor which didn’t have elevator for the last floor and also it felt like attic. Honestly I might go back to this hotel but only if they have good deals with the price I paid wouldn’t go back. But overall a nice and clean hotel with excellent location.
I have mixed feelings about this hotel. The location is amazing, the breakfast is really good, their cleanliness is excellent, but some of their prices I think some of the rooms are not worth it. We paid for junior suite and they gave us a room in the top floor which didn’t have elevator for the last floor and also it felt like attic. Honestly I might go back to this hotel but only if they have good deals with the price I paid wouldn’t go back. But overall a nice and clean hotel with excellent location.
8
Andrea
20 de jul. de 2024
·
Hospedou-se por 3 noites
The hotel itself is very nice, clean, the rooms are well appointed. However, our bathroom was disappointingly small considering the type of room we booked. Staff at check-in was very friendly but did not follow through - we were supposed to receive a bottle of Prosecco which did not materialize, the request for late checkout was granted but not communicated to the staff member who was there the next day; breakfast was allegedly extra even so our reservation indicated breakfast was included. Having said that a fantastic staff member took care of us during checkout and rectified the situation.
The hotel itself is very nice, clean, the rooms are well appointed. However, our bathroom was disappointingly small considering the type of room we booked. Staff at check-in was very friendly but did not follow through - we were supposed to receive a bottle of Prosecco which did not materialize, the request for late checkout was granted but not communicated to the staff member who was there the next day; breakfast was allegedly extra even so our reservation indicated breakfast was included. Having said that a fantastic staff member took care of us during checkout and rectified the situation.
8
Carl Mikael
16 de nov. de 2024
·
Hospedou-se por 1 noite
I stayed in the Franklin for one night. They upgraded the room with my Hotels.com gold membership. The room was really nice and clean. However, the bottle of Prosecco that was supposed to be included was nowhere to be seen. I also had the pre bought breakfast option for roughly 40 GBP. I was told when I checked in that I had the full English Breakfast included. To my surprise, next morning when having breakfast, they said that I only had the continental breakfast included. That option was only 30 GBP so much less than I paid. I pointed that out and I asked the server to confirm that I only had the Continental breakfast included. She confirmed that it was the case. At check out, I specifically mentioned the lack of the bottle and the breakfast. They were really apologetic but I don’t think it’s ok for a five star hotel to miss out on these things.
I stayed in the Franklin for one night. They upgraded the room with my Hotels.com gold membership. The room was really nice and clean. However, the bottle of Prosecco that was supposed to be included was nowhere to be seen. I also had the pre bought breakfast option for roughly 40 GBP. I was told when I checked in that I had the full English Breakfast included. To my surprise, next morning when having breakfast, they said that I only had the continental breakfast included. That option was only 30 GBP so much less than I paid. I pointed that out and I asked the server to confirm that I only had the Continental breakfast included. She confirmed that it was the case. At check out, I specifically mentioned the lack of the bottle and the breakfast. They were really apologetic but I don’t think it’s ok for a five star hotel to miss out on these things.
2
Mohamood
24 de mar. de 2025
·
Hospedou-se por 2 noites
I wish i could give a 5-star review, but unfortunately, this is not the case. i do not like to be prejudged on the arrival to the hotel. The welcome was awful and rude which left a bitter taste. I wish we left straight away but it was our wedding day and we had an evening party to attend...not ideal scenario. The following day we had a note posted under the door addressed to my name accusing me of smoking because they smelt smoking in the corridor....even though the lovely chap at the door saw me going out for a smoke number of times .This explains me hearing someone near our door couple of times. The housekeeping was very nosey when we asked for coffee and looked inside the room as trying to catch us out. But instead should have been doing her work as a room was far from clean, just looking at the fire alarm which was covered in a layer of dust was enough. And all of this would have been not important if we had great service and felt welcome. Whilst checking out i saw the service given to other customers arriving by different members of staff was totally different to what we received. When I complained, the house manageress was very apologetic and polite and offered to pay for our taxi ride. Which was very kind. But i would not recommend this hotel because it truly left a bad taste and ruined our special day. Very, very sad
I wish i could give a 5-star review, but unfortunately, this is not the case. i do not like to be prejudged on the arrival to the hotel. The welcome was awful and rude which left a bitter taste. I wish we left straight away but it was our wedding day and we had an evening party to attend...not ideal scenario. The following day we had a note posted under the door addressed to my name accusing me of smoking because they smelt smoking in the corridor....even though the lovely chap at the door saw me going out for a smoke number of times .This explains me hearing someone near our door couple of times. The housekeeping was very nosey when we asked for coffee and looked inside the room as trying to catch us out. But instead should have been doing her work as a room was far from clean, just looking at the fire alarm which was covered in a layer of dust was enough. And all of this would have been not important if we had great service and felt welcome. Whilst checking out i saw the service given to other customers arriving by different members of staff was totally different to what we received. When I complained, the house manageress was very apologetic and polite and offered to pay for our taxi ride. Which was very kind. But i would not recommend this hotel because it truly left a bad taste and ruined our special day. Very, very sad
10
Raul
26 de jul. de 2024
·
Hospedou-se por 1 noite
Excellent welcoming staff who help with luggage and personally lead you to room. Very clean rooms and comfortable beds. And convenient to Harrods.
Excellent welcoming staff who help with luggage and personally lead you to room. Very clean rooms and comfortable beds. And convenient to Harrods.
4
Mark
30 de mai. de 2024
·
Hospedou-se por 1 noite
This was supposed to be a 5 star experience in a 5 star hotel. Well, here's what we experienced in our suite. On arrival in the living room there were two clumps of hair on the floor. The sink in the bathroom was blocked. It's difficult to access the shower due to a high bath tub with a wide marble edge to get your leg over. Once in the shower most of the jets were blocked and you could stay dry under it. Water shot out the sides which means that the escaping water ends up on the floor making exiting the bath dangerous. We had water coming through the light fitting at the top of the stairs. And finally, I have emailed the hotel manager to report these issues (some were reported to staff whilst we were there) and 2 days later I have not received a response which shows how much they care. There are positives, the bed, oh my, the best I have probably ever slept in. The reception staff were so helpful and friendly. And breakfast was great. Would I stay here again? No way. I've stayed in better £50 a night B&B's.
This was supposed to be a 5 star experience in a 5 star hotel. Well, here's what we experienced in our suite. On arrival in the living room there were two clumps of hair on the floor. The sink in the bathroom was blocked. It's difficult to access the shower due to a high bath tub with a wide marble edge to get your leg over. Once in the shower most of the jets were blocked and you could stay dry under it. Water shot out the sides which means that the escaping water ends up on the floor making exiting the bath dangerous. We had water coming through the light fitting at the top of the stairs. And finally, I have emailed the hotel manager to report these issues (some were reported to staff whilst we were there) and 2 days later I have not received a response which shows how much they care. There are positives, the bed, oh my, the best I have probably ever slept in. The reception staff were so helpful and friendly. And breakfast was great. Would I stay here again? No way. I've stayed in better £50 a night B&B's.
10
stuarth
23 de abr. de 2023
·
Hospedou-se por 1 noite
The staff were highly engaged and helpful. The hotel remains excellently presented and maintained. A small problem on a previous stay had been rectified and particular attention was paid to this matter on my subsequent stay. This was a reassuring demonstration of an attentive management team. Being over-finicky, I happened to drop a coin which rolled under the bed, where I noticed more dust than I would have expected, but this was easily forgiven on an otherwise outstanding experience
The staff were highly engaged and helpful. The hotel remains excellently presented and maintained. A small problem on a previous stay had been rectified and particular attention was paid to this matter on my subsequent stay. This was a reassuring demonstration of an attentive management team. Being over-finicky, I happened to drop a coin which rolled under the bed, where I noticed more dust than I would have expected, but this was easily forgiven on an otherwise outstanding experience
6
Emma
27 de jan. de 2025
·
Hospedou-se por 1 noite
Nice hotel and extremely clean and well located, but air con not working in room - it was like a furnace. So hard to sleep, USB charger also not working so phone didn’t charge.
Nice hotel and extremely clean and well located, but air con not working in room - it was like a furnace. So hard to sleep, USB charger also not working so phone didn’t charge.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são elegantes e confortáveis, mas vários hóspedes os acharam ou os banheiros pequenos e muito escuros, com configurações de chuveiro sobre a banheira pouco práticas. Problemas ocasionais incluíram problemas com o ar condicionado ou água quente, enquanto outros relataram quartos espaçosos e silenciosos e camas ótimas.
Avaliações dos hóspedes relacionadas
8
Rose
5 de jul. de 2024
·
Hospedou-se por 2 noites
I have mixed feelings about this hotel. The location is amazing, the breakfast is really good, their cleanliness is excellent, but some of their prices I think some of the rooms are not worth it. We paid for junior suite and they gave us a room in the top floor which didn’t have elevator for the last floor and also it felt like attic. Honestly I might go back to this hotel but only if they have good deals with the price I paid wouldn’t go back. But overall a nice and clean hotel with excellent location.
I have mixed feelings about this hotel. The location is amazing, the breakfast is really good, their cleanliness is excellent, but some of their prices I think some of the rooms are not worth it. We paid for junior suite and they gave us a room in the top floor which didn’t have elevator for the last floor and also it felt like attic. Honestly I might go back to this hotel but only if they have good deals with the price I paid wouldn’t go back. But overall a nice and clean hotel with excellent location.
8
Andrea
20 de jul. de 2024
·
Hospedou-se por 3 noites
The hotel itself is very nice, clean, the rooms are well appointed. However, our bathroom was disappointingly small considering the type of room we booked. Staff at check-in was very friendly but did not follow through - we were supposed to receive a bottle of Prosecco which did not materialize, the request for late checkout was granted but not communicated to the staff member who was there the next day; breakfast was allegedly extra even so our reservation indicated breakfast was included. Having said that a fantastic staff member took care of us during checkout and rectified the situation.
The hotel itself is very nice, clean, the rooms are well appointed. However, our bathroom was disappointingly small considering the type of room we booked. Staff at check-in was very friendly but did not follow through - we were supposed to receive a bottle of Prosecco which did not materialize, the request for late checkout was granted but not communicated to the staff member who was there the next day; breakfast was allegedly extra even so our reservation indicated breakfast was included. Having said that a fantastic staff member took care of us during checkout and rectified the situation.
4
Andrew
29 de set. de 2025
·
Hospedou-se por 2 noites
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
8
D
15 de dez. de 2024
·
Hospedou-se por 2 noites
Quaint hotel off the Brompton Rd. Very quiet. Only elected to stay and take meals in London as we thought the price too steep and there were literally hundreds of eating places nearby. Staff extremely courteous and prompt. Room would probably need an upgrade as issues with sink ( reported) and the lighting was too dim for our liking but overall we had an extremely pleasant stay
Quaint hotel off the Brompton Rd. Very quiet. Only elected to stay and take meals in London as we thought the price too steep and there were literally hundreds of eating places nearby. Staff extremely courteous and prompt. Room would probably need an upgrade as issues with sink ( reported) and the lighting was too dim for our liking but overall we had an extremely pleasant stay
10
sepideh
21 de dez. de 2024
·
Hospedou-se por 4 noites
Room was very dark .
Room was very dark .
4
Mark
30 de mai. de 2024
·
Hospedou-se por 1 noite
This was supposed to be a 5 star experience in a 5 star hotel. Well, here's what we experienced in our suite. On arrival in the living room there were two clumps of hair on the floor. The sink in the bathroom was blocked. It's difficult to access the shower due to a high bath tub with a wide marble edge to get your leg over. Once in the shower most of the jets were blocked and you could stay dry under it. Water shot out the sides which means that the escaping water ends up on the floor making exiting the bath dangerous. We had water coming through the light fitting at the top of the stairs. And finally, I have emailed the hotel manager to report these issues (some were reported to staff whilst we were there) and 2 days later I have not received a response which shows how much they care. There are positives, the bed, oh my, the best I have probably ever slept in. The reception staff were so helpful and friendly. And breakfast was great. Would I stay here again? No way. I've stayed in better £50 a night B&B's.
This was supposed to be a 5 star experience in a 5 star hotel. Well, here's what we experienced in our suite. On arrival in the living room there were two clumps of hair on the floor. The sink in the bathroom was blocked. It's difficult to access the shower due to a high bath tub with a wide marble edge to get your leg over. Once in the shower most of the jets were blocked and you could stay dry under it. Water shot out the sides which means that the escaping water ends up on the floor making exiting the bath dangerous. We had water coming through the light fitting at the top of the stairs. And finally, I have emailed the hotel manager to report these issues (some were reported to staff whilst we were there) and 2 days later I have not received a response which shows how much they care. There are positives, the bed, oh my, the best I have probably ever slept in. The reception staff were so helpful and friendly. And breakfast was great. Would I stay here again? No way. I've stayed in better £50 a night B&B's.
6
Emma
27 de jan. de 2025
·
Hospedou-se por 1 noite
Nice hotel and extremely clean and well located, but air con not working in room - it was like a furnace. So hard to sleep, USB charger also not working so phone didn’t charge.
Nice hotel and extremely clean and well located, but air con not working in room - it was like a furnace. So hard to sleep, USB charger also not working so phone didn’t charge.
10
Matthew
26 de jun. de 2024
·
Hospedou-se por 1 noite
A great boutique hotel with a chic, old school vibe. Great bed and nice big room. A wonderful stay.
A great boutique hotel with a chic, old school vibe. Great bed and nice big room. A wonderful stay.
8
Humaira
3 de jan. de 2025
·
Hospedou-se por 3 noites
Nice Small Boutique Hotel, we enjoyed our stay, the property is beautiful but was a lil disappointed with the size of the suite. Location wise its amazing as Harrods and other shopping options are literally on 10 mins walk.
Nice Small Boutique Hotel, we enjoyed our stay, the property is beautiful but was a lil disappointed with the size of the suite. Location wise its amazing as Harrods and other shopping options are literally on 10 mins walk.
6
Tal
6 de fev. de 2023
·
Hospedou-se por 3 noites
It is a nice hotel with a pleasant team and cozy atmosphere on a quiet street in a good London neighborhood. However, I would not rate it "luxury". Service: Despite the VIP status I was not offered an upgrade at check in and when I asked, I was told that the next category room is not available. Since other categories are, I felt this is not the right handling of a situation. Room: The toilet flush buttons cannot be accessed when toilet is open. That means closing it every time you want to flush. In my book, this is the opposite of luxury. No hooks to hang towels on. No shower, only inside a bath tub that is incredibly high to enter and exit. All electricity outlets by the bed are low and inside the bed-side cabinet. Very inconvenient. The lights control panel by the bed (there is one on either side) illuminates to brightly that I had to cover it with towel at night. There are no drawers and no real closet (just tiny shelves) and there is no real working desk.
It is a nice hotel with a pleasant team and cozy atmosphere on a quiet street in a good London neighborhood. However, I would not rate it "luxury". Service: Despite the VIP status I was not offered an upgrade at check in and when I asked, I was told that the next category room is not available. Since other categories are, I felt this is not the right handling of a situation. Room: The toilet flush buttons cannot be accessed when toilet is open. That means closing it every time you want to flush. In my book, this is the opposite of luxury. No hooks to hang towels on. No shower, only inside a bath tub that is incredibly high to enter and exit. All electricity outlets by the bed are low and inside the bed-side cabinet. Very inconvenient. The lights control panel by the bed (there is one on either side) illuminates to brightly that I had to cover it with towel at night. There are no drawers and no real closet (just tiny shelves) and there is no real working desk.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente descrita como simpática, atenciosa e prestativa em todo o hotel. As reclamações recorrentes envolvem taxas de serviço inesperadas e confusão na cobrança, além de serviço mais lento ou inconsistente no restaurante e uma recepção rude isolada.
Avaliações dos hóspedes relacionadas
6
Cathy
1 de nov. de 2024
·
Hospedou-se por 2 noites
We got off to a rocky start and finish here. The reception is at a massive table that is really not conducive to dealing with the paperwork for check in. The check in process also seems unnecessarily long and complicated. Our room was quite small, but very nice and the bottle of fizz and chocolates was a nice touch. We had breakfast included with the room, which we had both mornings - the presentation of the little pastries is very beautiful… all seemed well until checkout. Honestly, the staff must already know they’re going to be in an argument, because they are defensive from the outset. We had ZERO incidentals, but I was presented with an £80 settlement figure to pay. When I asked for the details, they were strangely unable to print the bill AND refused to let me see their screen. I demanded a breakdown and they gave me explanations such as ‘room cleaning’ (which was never mentioned at any point) and £2 extra for ordering WATER at breakfast, because evidently water isn’t included (although also never mentioned). It was absolutely the most annoying, frustrating, deliberately misleading experience I have had at a hotel in a very long time. In the end, the woman at reception basically said - we have your card details, so we are charging you and we’ll email you the receipt… WHICH THEY STILL HAVE NOT DONE… from my September stay. It really left a bad taste and `I would absolutely not stay here again.
We got off to a rocky start and finish here. The reception is at a massive table that is really not conducive to dealing with the paperwork for check in. The check in process also seems unnecessarily long and complicated. Our room was quite small, but very nice and the bottle of fizz and chocolates was a nice touch. We had breakfast included with the room, which we had both mornings - the presentation of the little pastries is very beautiful… all seemed well until checkout. Honestly, the staff must already know they’re going to be in an argument, because they are defensive from the outset. We had ZERO incidentals, but I was presented with an £80 settlement figure to pay. When I asked for the details, they were strangely unable to print the bill AND refused to let me see their screen. I demanded a breakdown and they gave me explanations such as ‘room cleaning’ (which was never mentioned at any point) and £2 extra for ordering WATER at breakfast, because evidently water isn’t included (although also never mentioned). It was absolutely the most annoying, frustrating, deliberately misleading experience I have had at a hotel in a very long time. In the end, the woman at reception basically said - we have your card details, so we are charging you and we’ll email you the receipt… WHICH THEY STILL HAVE NOT DONE… from my September stay. It really left a bad taste and `I would absolutely not stay here again.
8
Jennifer
20 de jun. de 2025
·
Hospedou-se por 4 noites
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
8
Michael
21 de mai. de 2025
·
Hospedou-se por 3 noites
We were surprised that extras were added to the bill at checkout. Specifically 2types of service charge
We were surprised that extras were added to the bill at checkout. Specifically 2types of service charge
2
Mohamood
24 de mar. de 2025
·
Hospedou-se por 2 noites
I wish i could give a 5-star review, but unfortunately, this is not the case. i do not like to be prejudged on the arrival to the hotel. The welcome was awful and rude which left a bitter taste. I wish we left straight away but it was our wedding day and we had an evening party to attend...not ideal scenario. The following day we had a note posted under the door addressed to my name accusing me of smoking because they smelt smoking in the corridor....even though the lovely chap at the door saw me going out for a smoke number of times .This explains me hearing someone near our door couple of times. The housekeeping was very nosey when we asked for coffee and looked inside the room as trying to catch us out. But instead should have been doing her work as a room was far from clean, just looking at the fire alarm which was covered in a layer of dust was enough. And all of this would have been not important if we had great service and felt welcome. Whilst checking out i saw the service given to other customers arriving by different members of staff was totally different to what we received. When I complained, the house manageress was very apologetic and polite and offered to pay for our taxi ride. Which was very kind. But i would not recommend this hotel because it truly left a bad taste and ruined our special day. Very, very sad
I wish i could give a 5-star review, but unfortunately, this is not the case. i do not like to be prejudged on the arrival to the hotel. The welcome was awful and rude which left a bitter taste. I wish we left straight away but it was our wedding day and we had an evening party to attend...not ideal scenario. The following day we had a note posted under the door addressed to my name accusing me of smoking because they smelt smoking in the corridor....even though the lovely chap at the door saw me going out for a smoke number of times .This explains me hearing someone near our door couple of times. The housekeeping was very nosey when we asked for coffee and looked inside the room as trying to catch us out. But instead should have been doing her work as a room was far from clean, just looking at the fire alarm which was covered in a layer of dust was enough. And all of this would have been not important if we had great service and felt welcome. Whilst checking out i saw the service given to other customers arriving by different members of staff was totally different to what we received. When I complained, the house manageress was very apologetic and polite and offered to pay for our taxi ride. Which was very kind. But i would not recommend this hotel because it truly left a bad taste and ruined our special day. Very, very sad
10
Jeff
7 de out. de 2025
·
Hospedou-se por 2 noites
The staff was very helpful and treated us like a royalty.
The staff was very helpful and treated us like a royalty.
8
Angela
16 de fev. de 2024
·
Hospedou-se por 2 noites
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
10
Jennifer
2 de jun. de 2025
·
Hospedou-se por 3 noites
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
10
Debra
1 de out. de 2025
·
Hospedou-se por 6 noites
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
8
SYLVIA
26 de ago. de 2025
·
Hospedou-se por 1 noite
It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
10
Taylor
20 de ago. de 2024
·
Hospedou-se por 5 noites
The location is great, the hotel itself is quiet and chic. The staff is always around to help and make reservations or get car services or wine late at night and super capable to handle any thing we needed at the last minute. Aisha at the front and Michal the concierge were super kind and helpful when it came to getting us reservations. This is my second time staying here recently and have become a huge fan of the hotel.
The location is great, the hotel itself is quiet and chic. The staff is always around to help and make reservations or get car services or wine late at night and super capable to handle any thing we needed at the last minute. Aisha at the front and Michal the concierge were super kind and helpful when it came to getting us reservations. This is my second time staying here recently and have become a huge fan of the hotel.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Rua tranquila em Knightsbridge, perto de museus, Harrods e da estação de metrô South Kensington, facilitando o deslocamento. Alguns acharam que poderia ser inconveniente ou muito silencioso à noite.
Avaliações dos hóspedes relacionadas
8
Jennifer
20 de jun. de 2025
·
Hospedou-se por 4 noites
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
Reception staff more than welcoming and friendly. They went above and beyond. Great location.
8
Filippo
11 de dez. de 2023
·
Hospedou-se por 3 noites
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
10
Jennifer
2 de jun. de 2025
·
Hospedou-se por 3 noites
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
10
ismail
23 de abr. de 2025
·
Hospedou-se por 7 noites
Location,location and location
Location,location and location
10
LINDA
22 de jul. de 2024
·
Hospedou-se por 1 noite
Beautiful rooms, very friendly and helpful staff, great location for South Kensington and Knightsbridge for museums,, Hyde Park, Harrods, and wimbledon
Beautiful rooms, very friendly and helpful staff, great location for South Kensington and Knightsbridge for museums,, Hyde Park, Harrods, and wimbledon
10
Sophie
25 de jan. de 2024
·
Hospedou-se por 2 noites
Lovely hotel in the heart of Knightsbridge!
Lovely hotel in the heart of Knightsbridge!
6
CHAK YIN ANEURIN
10 de out. de 2023
·
Hospedou-se por 2 noites
It’s an old building but newly renovated. The staffs are friendly and helpful but the location is bit inconvenient and quiet to walk at night.
It’s an old building but newly renovated. The staffs are friendly and helpful but the location is bit inconvenient and quiet to walk at night.
10
Karen
4 de abr. de 2024
·
Hospedou-se por 10 noites
The location of the property was fantastic for me. It relation to knightsbride/chelsea was perfect.
The location of the property was fantastic for me. It relation to knightsbride/chelsea was perfect.
10
Hannah
14 de mai. de 2025
·
Hospedou-se por 1 noite
A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
10
Debra
1 de out. de 2025
·
Hospedou-se por 6 noites
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
A comida é frequentemente elogiada, com vários hóspedes considerando o restaurante excelente e o café da manhã bom. Os preços e as taxas extras foram criticados, e o serviço de café da manhã ou de quarto às vezes era lento ou inconsistente.
Avaliações dos hóspedes relacionadas
10
Joyceann
2 de mai. de 2025
·
Hospedou-se por 7 noites
The hotel amenities, restaurant, service, location to shops, and museums is a rating of six (in a scale of 1-5)! The restaurant is managed by a Michelin rated chef and his menu is outstanding. The waiting staff (led by Stephanie) is attentive, efficient and friendly, esp. Neusa. The concierge was informative and willing to help in several regards.
The hotel amenities, restaurant, service, location to shops, and museums is a rating of six (in a scale of 1-5)! The restaurant is managed by a Michelin rated chef and his menu is outstanding. The waiting staff (led by Stephanie) is attentive, efficient and friendly, esp. Neusa. The concierge was informative and willing to help in several regards.
8
Filippo
11 de dez. de 2023
·
Hospedou-se por 3 noites
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
The hotel is very nice, far away from the chaos but close to the shopping roads. Rooms, corridors and common spaces are not too spacious (but in line with London's standards). The furniture is well-curated and high quality. Breakfast was a little bit complicated: fist morning we had to wait more than 1 hour, but the next days it went better. Also during lunch the service was not marvelous.
4
Andrew
29 de set. de 2025
·
Hospedou-se por 2 noites
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
Over priced and photos on the site did not give a true impression of what we booked. Bar and mini bar in room extortionate. Restaurant over priced and £30 for breakfast which thought would have been included seeing as I paid nearly £900 for 2 nights this was not included. Additional service charges added for drinking in the in house bar and normal maid service was also an additional service charge was added without asking, which we questioned so these charges were removed. Bedroom was sooo small not even room to put away 2 pieces of luggage. Couldn’t get changed without knocking into something.
10
Yi Chen
6 de nov. de 2025
·
Hospedou-se por 2 noites
Staffs are friendly, room is very comfortable and the breakfast is delicious
Staffs are friendly, room is very comfortable and the breakfast is delicious
10
Richard
10 de mai. de 2024
·
Hospedou-se por 4 noites
Even though there were hiccups during our stay such as wifi and AC outage and problem with getting a hot shower, the staff were unfailingly polite and helpful. The location is also fantastic. The restaurant has a tasty food and drinks menu -- a hidden gem really.
Even though there were hiccups during our stay such as wifi and AC outage and problem with getting a hot shower, the staff were unfailingly polite and helpful. The location is also fantastic. The restaurant has a tasty food and drinks menu -- a hidden gem really.
8
Angela
16 de fev. de 2024
·
Hospedou-se por 2 noites
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
The property and our room were lovely, and overall, the staff were very helpful. Front of house staff in particular were warm and friendly. Service in the restaurant, especially on the first night left quite a lot to be desired and the first morning’s breakfast as well – they were quite surly. This improved somewhat on the second morning, but overall the service in the restaurant was disappointing. That said, the food was absolutely amazing so did somewhat make up for the service. Unexpected extras on the bill, including accommodation service – which seem to be an extra charge for cleaning the room and service added to the restaurant meals, even breakfast, which we had paid for in advance, made the whole stay very expensive.
10
Michael Lynn
22 de out. de 2023
·
Hospedou-se por 6 noites
Bathroom too small. Super friendly staff. Restaurant was overpriced and food wad average at best. Need an ala carte breakfast menu.
Bathroom too small. Super friendly staff. Restaurant was overpriced and food wad average at best. Need an ala carte breakfast menu.
10
James
29 de nov. de 2023
·
Hospedou-se por 6 noites
Dining room service was very slow. Food was good. Room was small.
Dining room service was very slow. Food was good. Room was small.
8
SYLVIA
26 de ago. de 2025
·
Hospedou-se por 1 noite
It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional.
10
Anders
28 de abr. de 2024
·
Hospedou-se por 3 noites
From the very beginning to the end, the staff, the services, the way they take pride in having their guests. It’s perfect, and the restaurant - juat vauw! You have to eat here, the chef is preparing to be Michelin quality ready, and the food is Michelin star quality. The brunch is perfect, and the rooms were perfect too, and the bar it self also. I will stay here again for sure. A I give the Franklin my biggest recommendation, I hope they will receive their Michelin star one day, they deserve it
From the very beginning to the end, the staff, the services, the way they take pride in having their guests. It’s perfect, and the restaurant - juat vauw! You have to eat here, the chef is preparing to be Michelin quality ready, and the food is Michelin star quality. The brunch is perfect, and the rooms were perfect too, and the bar it self also. I will stay here again for sure. A I give the Franklin my biggest recommendation, I hope they will receive their Michelin star one day, they deserve it
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
VANESSA
28 de jun. de 2026
·
Hospedou-se por 1 noite
Minha primeira estadia neste hotel foi excepcional. O quarto era amplo, muito confortável, bem equipado e a experiência como um todo foi impecável. O restaurante também é excelente, então saí muito satisfeito e decidi voltar. No entanto, na minha segunda hospedagem, apesar de ter reservado a mesma categoria de quarto, a experiência foi completamente diferente. Fiquei em um quarto no último andar que era muito menor, com um armário apenas com cortina e praticamente sem espaço para abrir as malas. Parecia um quarto de categoria inferior, embora a reserva fosse a mesma. Foi uma grande decepção, pois esperava encontrar o mesmo padrão da primeira estadia. A diferença entre os quartos da mesma categoria é muito grande e isso deveria ser mais consistente. Mesmo assim, voltaria a me hospedar no hotel, pois a localização, o atendimento e o restaurante são excelentes. Apenas pediria para não ficar novamente nesse tipo de quarto, já que ele não correspondeu à experiência que tive na minha primeira visita.
Minha primeira estadia neste hotel foi excepcional. O quarto era amplo, muito confortável, bem equipado e a experiência como um todo foi impecável. O restaurante também é excelente, então saí muito satisfeito e decidi voltar. No entanto, na minha segunda hospedagem, apesar de ter reservado a mesma categoria de quarto, a experiência foi completamente diferente. Fiquei em um quarto no último andar que era muito menor, com um armário apenas com cortina e praticamente sem espaço para abrir as malas. Parecia um quarto de categoria inferior, embora a reserva fosse a mesma. Foi uma grande decepção, pois esperava encontrar o mesmo padrão da primeira estadia. A diferença entre os quartos da mesma categoria é muito grande e isso deveria ser mais consistente. Mesmo assim, voltaria a me hospedar no hotel, pois a localização, o atendimento e o restaurante são excelentes. Apenas pediria para não ficar novamente nesse tipo de quarto, já que ele não correspondeu à experiência que tive na minha primeira visita.
10
VANESSA
18 de jun. de 2026
·
Hospedou-se por 3 noites
Hotel maravilhoso, localização perfeita, um chame desde as acomodações, roupa de cama, amenities, café da manhã, equipe de funcionários super educados e prestativos.
Hotel maravilhoso, localização perfeita, um chame desde as acomodações, roupa de cama, amenities, café da manhã, equipe de funcionários super educados e prestativos.
2
Felicia
9 de jun. de 2025
·
Hospedou-se por 2 noites
gente os quartos na europa sao quentes. ele economizam mto no ar condicionado!!!!!! um horror! esse hotel mostra foto de algo grande, varios predios e chega la e um predio so bem pequeno!!!! eu pedi p recepcionista dicas de restaurantes , ela disse que todos em volta eram bons! ve se tem condicao!!!! piada
gente os quartos na europa sao quentes. ele economizam mto no ar condicionado!!!!!! um horror! esse hotel mostra foto de algo grande, varios predios e chega la e um predio so bem pequeno!!!! eu pedi p recepcionista dicas de restaurantes , ela disse que todos em volta eram bons! ve se tem condicao!!!! piada
10
Luciana
15 de nov. de 2024
·
Hospedou-se por 3 noites
Eu simplesmente amei nossa escolha para ficar em Londres , funcionários extremamente educados e tudo muito limpo e perfeito!
Eu simplesmente amei nossa escolha para ficar em Londres , funcionários extremamente educados e tudo muito limpo e perfeito!
10
Christiane
há 3 semanas
·
Hospedou-se por 1 noite
Hotel Was amazing would stay there in a year best there beds sheets breakfast
Hotel Was amazing would stay there in a year best there beds sheets breakfast
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:59
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-04: 494.36226777648926USD
- 2026-09-05: 499.4612343444824USD
- 2026-09-06: 588.8700433807373USD
- 2026-09-07: 453.33942622375486USD
- 2026-09-08: 648.1549273986816USD
- 2026-09-09: 571.6469989624023USD
- 2026-09-10: NO DATA
- 2026-09-11: 565.3487467803955USD
- 2026-09-12: 530.5903063201904USD
- 2026-09-13: 485.4056594085693USD
- 2026-09-14: 630.1104180603028USD
- 2026-09-15: 714.2601856384277USD
- 2026-09-16: 631.606246307373USD
- 2026-09-17: 668.9207098693847USD
- 2026-09-18: 615.9498870239257USD
- 2026-09-19: 616.094223815918USD
- 2026-09-20: 443.24680364990235USD
- 2026-09-21: 728.1262299194336USD
- 2026-09-22: 559.0452485656738USD
- 2026-09-23: 522.6361510009765USD
- 2026-09-24: 641.6441045532226USD
- 2026-09-25: 660.6954268188476USD
- 2026-09-26: 501.0699231872558USD
- 2026-09-27: 408.73241004943844USD
- 2026-09-28: 532.9416632537842USD
- 2026-09-29: 505.2451271972656USD
- 2026-09-30: 522.6361510009765USD
- 2026-10-01: 484.3612026519775USD
- 2026-10-02: 525.1790590209961USD
- 2026-10-03: 589.9643728942871USD
- 2026-10-04: 414.05968537902834USD
- 2026-10-05: 412.5192304077148USD
- 2026-10-06: 438.9430009460449USD
- 2026-10-07: 491.9138237915039USD
- 2026-10-08: 534.1015681762696USD
- 2026-10-09: 544.4070804290772USD
- 2026-10-10: 667.9823789367675USD
- 2026-10-11: 450.76532557678223USD
- 2026-10-12: 450.9096623687744USD
- 2026-10-13: 456.2447713012695USD
- 2026-10-14: 466.6919973297119USD
- 2026-10-15: 591.1269362792968USD
- 2026-10-16: 591.1269362792968USD
- 2026-10-17: 436.6178741760254USD
- 2026-10-18: 369.0456054229736USD
- 2026-10-19: 348.9332021484375USD
- 2026-10-20: 357.7563911437988USD
- 2026-10-21: 388.81683934021USD
- 2026-10-22: 357.7563911437988USD
- 2026-10-23: 394.03912312316896USD
- 2026-10-24: 420.0088991546631USD
- 2026-10-25: 337.8535456085205USD
- 2026-10-26: 337.8535456085205USD
- 2026-10-27: 359.443416015625USD
- 2026-10-28: 359.443416015625USD
- 2026-10-29: 359.443416015625USD
- 2026-10-30: 409.27299954223633USD
- 2026-10-31: 364.7732789154053USD
- 2026-11-01: 321.71490577697756USD
- 2026-11-02: 331.8320925445557USD
- 2026-11-03: 342.48891175842283USD
- 2026-11-04: 343.89984643554686USD
Os hóspedes vão receber um e-mail dentro de 48 horas antes da chegada com as instruções de check-in. Eles serão recebidos pela equipe da recepção quando chegarem à propriedade.A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- É necessário reservar os seguintes serviços: serviços de massagem e tratamentos de spa. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação de reserva.
- Uma criança de até 6 anos de idade tem estadia gratuita quando ocupa o quarto dos pais ou guardiães, usando as camas existentes.
- Somente hóspedes registrados podem ter acesso aos quartos.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de café da manhã completo: GBP 37 por pessoa
- Estacionamento pago nos arredores: GBP 52 por dia (1312 m de distância; aberto 24 horas)
- Taxa para animais de estimação: GBP 40 por animal, por diária
- Animais de serviço são isentos de taxas
- O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
- Taxa para cama dobrável: GBP 50 por diária
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Restaurante
Serviço de babá
Centro de negócios
Serviço de quarto
Balcão de turismo
Lavagem a seco
Serviços
Centro de negócios
Balcão de turismo
Lavagem a seco
Serviço de babá
Serviços domésticos
Instalações para jantares/Eventos
Serviço de câmbio
Cofre
Armazenamento de bagagem
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna a vapor
Massagem
Tratamentos corporais
Tratamentos faciais
Café da manhã no quarto
Quarto para alérgicos disponível
Sala para família
Atividades
Fitness Center (nearby)
Internet
Wi-fi grátis