MW Douro Wine & Spa
From
137 $
/ Nacht
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From
137 $
/ Nacht
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Du kannst von folgenden Freizeiteinrichtungen profitieren: Weinkellerei in der Nähe, Innenpool und Whirlpool. Kostenloses WLAN, ein Concierg...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Du kannst von folgenden Freizeiteinrichtungen profitieren: Weinkellerei in der Nähe, Innenpool und Whirlpool. Kostenloses WLAN, ein Concierge-Service und ein Picknickbereich stehen ebenfalls zur Verfügung.
Annehmlichkeiten für Geschäftsreisende
Zum Angebot gehören ein rund um die Uhr geöffnetes Businesscenter, kostenlose Zeitungen in der Lobby und ein Textilreinigungsservice. Für Veranstaltungen stehen folgende Einrichtungen zur Verfügung: ein Konferenzzentrum und ein Tagungsraum. Du kannst von dem kostenpflichtigen Flughafentransfer profitieren und findest vor Ort außerdem Folgendes vor: Parken ohne Service (kostenlos).
Gastronomie
Genieß Sushi im Nikkei & Sushi Experience, einer der vielen Speisemöglichkeiten dieses Hotels, zu denen 4 Restaurants und ein Coffeeshop/Café zählen. Es wird täglich ein kostenloser Empfang angeboten. Entspann dich mit einem erfrischenden Getränk an der Bar/Lounge oder der Poolbar. Gegen Gebühr wird täglich von 08:00 Uhr bis 10:30 Uhr ein kontinentales Frühstück angeboten.
Zimmer
Fühl dich in einem der 44 klimatisierten Zimmer mit Minibar und Flachbildfernseher wie zu Hause. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Die Badezimmer bieten Designer-Toilettenartikel und Haartrockner. Zur Austattung gehören Telefone ebenso wie Safes und Schreibtische.
Lage
MW Douro Wine & Spa in Santa Marta de Penaguião liegt im historischen Viertel, eine 10-minütige Fahrt von Caves Santa Marta und Fornelos Flussstrand entfernt. Dieses Hotel mit Golfplatz ist 7,9 km von Kultur- und Freizeitzentrum von Arrabães und 8,1 km von Museu da Vila Velha entfernt.
Was ist in der Nähe?
Fornelos Flussstrand(4.7 Meilen)
Caves Santa Marta(4.7 Meilen)
Kultur- und Freizeitzentrum von Arrabães(4.9 Meilen)
Museu da Vila Velha(5 Meilen)
Kathedrale von Vila Real(5.2 Meilen)
Capela Nova(5.2 Meilen)
Regionales Kulturzentrum von Vila Real(5.4 Meilen)
Igreja de São Pedro(5.5 Meilen)
Ethnographisches Museum von Vila Real(5.5 Meilen)
Parque Canino de Lordelo(5.5 Meilen)
Aussichtspunkt Trás-do-Cemitério(5.6 Meilen)
Carreira-Gärten(5.9 Meilen)
Kulturzentrum Lordelense(6 Meilen)
Ponte de Piscais(7.1 Meilen)
São João Baptista Kirche(7.1 Meilen)
Flughafen Vila Real (VRL)(9.3 Meilen)
Flughafen Dr. Francisco de Sa Carneiro (OPO)(61.8 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Lage
Rua Marechal Teixeira Rebelo Nº 136, Cumieira, Cumieira, Santa Marta de Penaguião, Portugal
Fornelos Flussstrand (4.7 Meilen)
Caves Santa Marta (4.7 Meilen)
Kultur- und Freizeitzentrum von Arrabães (4.9 Meilen)
Museu da Vila Velha (5 Meilen)
Kathedrale von Vila Real (5.2 Meilen)
Capela Nova (5.2 Meilen)
Zimmeroptionen
9
Deluxe-Doppelzimmer, Blick auf den Weinberg
Zimmerdetails
1 Doppelbett
Anzahl Schlafplätze 2
BalkonKlimaanlageHeizungWLAN (kostenlos)
6
Deluxe-Doppelzimmer
Zimmerdetails
1 Doppelbett
Anzahl Schlafplätze 2
KlimaanlageHeizungWLAN (kostenlos)
10
Junior-Suite
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
Anzahl Schlafplätze 3
53 ft²
Separater EssbereichKlimaanlageHeizungWLAN (kostenlos)
5
Superior-Suite
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
Anzahl Schlafplätze 3
KlimaanlageHeizungWLAN (kostenlos)
4
Deluxe-Doppelzimmer, Terrasse
Zimmerdetails
1 Doppelbett
Anzahl Schlafplätze 2
KlimaanlageHeizungWLAN (kostenlos)Terrasse
Gästebewertungen zu MW Douro Wine & Spa
8.2
Sehr gut
Basierend auf 102 verifizierten Bewertungen
Was Gäste sagen
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Im MW Douro Wine & Spa loben Gäste die weitreichenden Blick auf die Weinberge und die ruhige Lage, bemängeln aber die abgelegene Position und die Notwendigkeit eines Autos. Die Zimmer wirken modern und komfortabel, jedoch variiert der Service oft aufgrund von Personalmangel und langsamer Reaktionszeit.
Mehr erfahrenWar das hilfreich?
Was Gäste sagen
Im MW Douro Wine & Spa loben Gäste die weitreichenden Blick auf die Weinberge und die ruhige Lage, bemängeln aber die abgelegene Position und die Notwendigkeit eines Autos. Die Zimmer wirken modern und komfortabel, jedoch variiert der Service oft aufgrund von Personalmangel und langsamer Reaktionszeit.
Das Spa und der warme Innenpool werden gelobt, obwohl der Außenpool und einige Einrichtungen unterhalten wirken und gelegentlich geschlossen sind, die Fitnessbedingungen heiß sind und die Aufsicht begrenzt ist. Die Sauberkeit und Instandhaltung sind unterschiedlich: Es gibt Berichte über staubige Bereiche, fleckige Handtücher und gelegentliche Wartungsprobleme, aber ansonsten ordentliche Zimmer. Das Essen wird im Allgemeinen gut bewertet und das Frühstück ist in Ordnung, aber die Speisekarte und die Weinkarte können eingeschränkt sein, die Preise erscheinen einigen hoch und das Mittagessen wird nicht immer angeboten. Insgesamt eignet sich das Hotel für Reisende, die einen ruhigen Rückzugsort suchen und über einige Service- und Anlagendefizite hinwegsehen können.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Leistungen
Die Innenraumbereiche des Spas und der warme Pool werden geschätzt, einige nutzen das Fitnessstudio und die Sauna. Die Einrichtungen sind uneinheitlich: Der Außenpool ist gelegentlich geschlossen oder schlecht gewartet, im Fitnessstudio kann es heiß werden, und die Spa-/Poolbereiche können überfüllt oder unüberwacht wirken.
Ähnliche Gästebewertungen
8
Elaine
21. Okt. 2025
·
Aufenthalt am 1 Nacht
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
6
MANUELA
19. Aug. 2024
·
Aufenthalt am 2 Nächte
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
10
MP
23. Apr. 2023
·
Aufenthalt am 1 Nacht
Excelente em tudo, a voltar!! 24 hour Spa is amazing
Excelente em tudo, a voltar!! 24 hour Spa is amazing
2
Goncalo
10. Sept. 2025
·
Aufenthalt am 4 Nächte
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
8
Ariane
12. Aug. 2023
·
Aufenthalt am 2 Nächte
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
6
Anji
27. Aug. 2024
·
Aufenthalt am 1 Nacht
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8
Diogo
4. Sept. 2025
·
Aufenthalt am 1 Nacht
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
10
Luzius
7. Mai 2025
·
Aufenthalt am 5 Nächte
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
8
David
17. Apr. 2024
·
Aufenthalt am 2 Nächte
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
6
Natasha
21. Aug. 2023
·
Aufenthalt am 3 Nächte
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Sauberkeit
Das Feedback zur Sauberkeit ist gemischt: Einige weisen auf saubere Zimmer hin, während andere staubige Zimmer und Gemeinschaftsbereiche, fleckige oder abgenutzte Handtücher und Teppiche, schmutzige Poolbereiche und gelegentliche Mängel bei der Wartung melden.
Ähnliche Gästebewertungen
6
MANUELA
19. Aug. 2024
·
Aufenthalt am 2 Nächte
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
6
Neela
15. Sept. 2023
·
Aufenthalt am 2 Nächte
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
2
Goncalo
10. Sept. 2025
·
Aufenthalt am 4 Nächte
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
6
Anji
27. Aug. 2024
·
Aufenthalt am 1 Nacht
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8
Diogo
4. Sept. 2025
·
Aufenthalt am 1 Nacht
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
8
Eva
16. Feb. 2024
·
Aufenthalt am 2 Nächte
Staff disponível e simpático. Muito atencioso. Limpeza boa. Quarto confortável. No entanto, noutros aspetos, nomeadamente poucas pessoas a atender dado a baixa ocupação, compromete o serviço geral exigido num hotel supostamente de 5 estrelas.
Staff disponível e simpático. Muito atencioso. Limpeza boa. Quarto confortável. No entanto, noutros aspetos, nomeadamente poucas pessoas a atender dado a baixa ocupação, compromete o serviço geral exigido num hotel supostamente de 5 estrelas.
4
Alan
17. Sept. 2023
·
Aufenthalt am 2 Nächte
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
8
Maria Helena
29. Okt. 2025
·
Aufenthalt am 2 Nächte
Clean rooms. Friendly staff.
Clean rooms. Friendly staff.
6
Natasha
21. Aug. 2023
·
Aufenthalt am 3 Nächte
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Zimmer
Die Zimmer sind modern, geräumig und komfortabel, viele mit beeindruckendem Blick auf die Weinberge oder das Tal und einer ruhigen Atmosphäre bei Nacht.
Ähnliche Gästebewertungen
8
Ana
4. Feb. 2023
·
Aufenthalt am 1 Nacht
Excelente piscina interior a mais de 30°C. Serviço muito simpático e atento. Valores das refeições e bebidas excessivamente caras, aproveitando o facto de o hotel estar num sítio muito isolado e com poucas alternativas boas sem ter que percorrer estradas de curvas incessantes e praticamente sem iluminação pública. Bom pequeno almoço com sumos naturais excelentes e ovos feitos no momento. Doces típicos caseiros em vez do donuts/queques habituais teriam sido apreciados. Estacionamento gratuito com 2 lugares de carregamento eléctrico. A suite é gigante. Oferta de água, café e natinhas à chegada. Acrescentaria cortinados que tapem completamente as inúmeras janelas e uma melhor caminha para as crianças (os sofás cama são sempre desconfortáveis).
Excelente piscina interior a mais de 30°C. Serviço muito simpático e atento. Valores das refeições e bebidas excessivamente caras, aproveitando o facto de o hotel estar num sítio muito isolado e com poucas alternativas boas sem ter que percorrer estradas de curvas incessantes e praticamente sem iluminação pública. Bom pequeno almoço com sumos naturais excelentes e ovos feitos no momento. Doces típicos caseiros em vez do donuts/queques habituais teriam sido apreciados. Estacionamento gratuito com 2 lugares de carregamento eléctrico. A suite é gigante. Oferta de água, café e natinhas à chegada. Acrescentaria cortinados que tapem completamente as inúmeras janelas e uma melhor caminha para as crianças (os sofás cama são sempre desconfortáveis).
10
MIGUEL
7. Aug. 2023
·
Aufenthalt am 3 Nächte
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
8
Paul
13. Okt. 2022
·
Aufenthalt am 3 Nächte
Nice views from the rooms. Modern amenities and friendly attentive staff
Nice views from the rooms. Modern amenities and friendly attentive staff
10
Maria
1. Juli 2022
·
Aufenthalt am 1 Nacht
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
8
Brian
29. Sept. 2025
·
Aufenthalt am 2 Nächte
A nice property and very quiet at night.
A nice property and very quiet at night.
6
Anji
27. Aug. 2024
·
Aufenthalt am 1 Nacht
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8
Emanuel
14. Aug. 2022
·
Aufenthalt am 1 Nacht
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
10
Silvana Borges da
24. Okt. 2023
·
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
10
Laura
28. März 2024
·
Aufenthalt am 1 Nacht
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
8
Ronald
13. Okt. 2023
·
Aufenthalt am 4 Nächte
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Dienstleistung
Das Personal wird häufig als freundlich und aufmerksam beschrieben, insbesondere im Restaurant. Der Service ist insgesamt inkonsistent, mit Personalmangel, langsamer Reaktionszeit, Desorganisation und Problemen bei der Kommunikation vor der Anreise oder der Abrechnung.
Ähnliche Gästebewertungen
8
Elaine
21. Okt. 2025
·
Aufenthalt am 1 Nacht
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
6
Neela
15. Sept. 2023
·
Aufenthalt am 2 Nächte
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
10
MIGUEL
7. Aug. 2023
·
Aufenthalt am 3 Nächte
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
2
Goncalo
10. Sept. 2025
·
Aufenthalt am 4 Nächte
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
8
Ariane
12. Aug. 2023
·
Aufenthalt am 2 Nächte
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
6
Anji
27. Aug. 2024
·
Aufenthalt am 1 Nacht
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
10
Paulo
9. Juli 2024
·
Aufenthalt am 1 Nacht
Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc..
Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc..
4
Alan
17. Sept. 2023
·
Aufenthalt am 2 Nächte
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
8
Maria Helena
29. Okt. 2025
·
Aufenthalt am 2 Nächte
Clean rooms. Friendly staff.
Clean rooms. Friendly staff.
6
Natasha
21. Aug. 2023
·
Aufenthalt am 3 Nächte
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Lage
Ruhige Lage mit weitreichenden Blick, aber das Hotel ist abgelegen, mit begrenzten Aktivitäten in der Nähe und vielen Weingütern oder dem Fluss, die eine Autofahrt erfordern. Ein Auto oder Fahrer ist nützlich.
Ähnliche Gästebewertungen
10
Maria
1. Juli 2022
·
Aufenthalt am 1 Nacht
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
8
Brian
29. Sept. 2025
·
Aufenthalt am 2 Nächte
A nice property and very quiet at night.
A nice property and very quiet at night.
10
Fatima
30. Apr. 2023
·
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
10
Harold
7. Juni 2025
·
Aufenthalt am 2 Nächte
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
8
Emanuel
14. Aug. 2022
·
Aufenthalt am 1 Nacht
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
10
Silvana Borges da
24. Okt. 2023
·
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
10
Laura
28. März 2024
·
Aufenthalt am 1 Nacht
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
8
David
17. Apr. 2024
·
Aufenthalt am 2 Nächte
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
8
Ronald
13. Okt. 2023
·
Aufenthalt am 4 Nächte
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
8
Samantha
22. März 2023
·
Aufenthalt am 1 Nacht
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
Gastronomie
Das Essen ist im Allgemeinen gut und das Frühstück angenehm, mit aufmerksamem Service im Restaurant. Die Speisekarte und die Weinkarte können eingeschränkt sein, bestimmte Artikel gehen manchmal aus, der Zimmerservice ist eingeschränkt und langsam und das Mittagessen ist nicht immer verfügbar.
Ähnliche Gästebewertungen
8
Elaine
21. Okt. 2025
·
Aufenthalt am 1 Nacht
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
6
MANUELA
19. Aug. 2024
·
Aufenthalt am 2 Nächte
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
6
Neela
15. Sept. 2023
·
Aufenthalt am 2 Nächte
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
10
Fatima
30. Apr. 2023
·
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
10
Harold
7. Juni 2025
·
Aufenthalt am 2 Nächte
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
8
Elaine
19. Okt. 2025
·
Aufenthalt am 1 Nacht
職員很友善，盡量配合客人要求，令客人感覺舒服，在酒店輕鬆地休息，觀景也很好，酒店餐廳很好，晚餐及早餐也做得好吃，要留意是這裡沒有午餐提供
職員很友善，盡量配合客人要求，令客人感覺舒服，在酒店輕鬆地休息，觀景也很好，酒店餐廳很好，晚餐及早餐也做得好吃，要留意是這裡沒有午餐提供
10
Luzius
7. Mai 2025
·
Aufenthalt am 5 Nächte
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
8
Ronald
13. Okt. 2023
·
Aufenthalt am 4 Nächte
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
4
Alan
17. Sept. 2023
·
Aufenthalt am 2 Nächte
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
8
Samantha
22. März 2023
·
Aufenthalt am 1 Nacht
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
War das hilfreich?
KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen
10
Luzius
7. Mai 2025
·
Aufenthalt am 5 Nächte
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
10
Geovani
vor 3 Wochen
·
Aufenthalt am 2 Nächte
Hotel com quarto muito limpo, confortável e espaçoso. Proposta da casa de banho excelente com vaso sanitário, chuveiro e pia de higiene separados.
Hotel com quarto muito limpo, confortável e espaçoso. Proposta da casa de banho excelente com vaso sanitário, chuveiro e pia de higiene separados.
6
Jess
vor 3 Wochen
·
Aufenthalt am 2 Nächte
They Only have 1 restaurant and it is not gourmet at all. Actually pretty bad. The gym was bad bad bad.
They Only have 1 restaurant and it is not gourmet at all. Actually pretty bad. The gym was bad bad bad.
10
Carlos
9. Aug. 2026
·
Aufenthalt am 1 Nacht
Hotel e piscina com vistas espectaculares
Hotel e piscina com vistas espectaculares
10
Kevin
7. Aug. 2026
·
Aufenthalt am 8 Nächte
Great views, pool and spa amenities. Fantastic breakfast. Great staff!
Great views, pool and spa amenities. Fantastic breakfast. Great staff!
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 00:00
Vor 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Sofortige KI-Antworten basieren auf den Informationen des Hotels.
Preise für kommende Reisedaten
Oktober 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-10-10: NO DATA
- 2026-10-11: 149.4099951690674USD
- 2026-10-12: 172.9958863220215USD
- 2026-10-13: 144.46999799346924USD
- 2026-10-14: 145.60127261199952USD
- 2026-10-15: 144.2951562515259USD
- 2026-10-16: 152.9531217010498USD
- 2026-10-17: 153.3570457839966USD
- 2026-10-18: 141.54719382476807USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: 132.4967490074158USD
- 2026-10-23: 140.6849084739685USD
- 2026-10-24: 145.08043978118897USD
- 2026-10-25: 142.269988697052USD
- 2026-10-26: 130.89136915893556USD
- 2026-10-27: 131.69756771316528USD
- 2026-10-28: 131.45998944473268USD
- 2026-10-29: 131.76999677658083USD
- 2026-10-30: 142.51462696151734USD
- 2026-10-31: 146.57999661407473USD
- 2026-11-01: 131.25999326171876USD
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: 139.31999585113527USD
- 2026-11-05: 124.14999604644777USD
- 2026-11-06: 130.09918803024294USD
- 2026-11-07: 129.30000673599244USD
- 2026-11-08: 123.96999178924561USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 125.1288055206299USD
- 2026-11-12: 125.90696922378541USD
- 2026-11-13: 128.28999139556885USD
- 2026-11-14: 126.93999365539551USD
- 2026-11-15: 124.14999604644777USD
- 2026-11-16: 125.1288055206299USD
- 2026-11-17: 122.94141190719606USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 129.30000673599244USD
- 2026-11-21: 130.1699931236267USD
- 2026-11-22: 125.18999500198365USD
- 2026-11-23: 125.90696922378541USD
- 2026-11-24: 125.90696922378541USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 129.30000673599244USD
- 2026-11-28: 139.7234412902832USD
- 2026-11-29: 125.18999500198365USD
- 2026-11-30: 125.1288055206299USD
- 2026-12-01: 129.30000673599244USD
- 2026-12-02: 111.8299952697754USD
- 2026-12-03: 109.29229422607422USD
- 2026-12-04: 113.57999392318726USD
- 2026-12-05: 117.55999403533936USD
- 2026-12-06: 117.08999146652222USD
- 2026-12-07: 112.12999381790162USD
- 2026-12-08: 116.66159671936036USD
- 2026-12-09: 108.48999319992066USD
- 2026-12-10: 108.31736518554688USD
Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Kohlenmonoxidmelder, einem Feuerlöscher, einem Rauchmelder und einem Sicherheitssystem ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Der saisonal geöffnete Pool ist von Mai bis Oktober geöffnet.
- Der Pool ist rund um die Uhr geöffnet
- Für Abschlagzeiten, Massageanwendungen und Behandlungen im Wellnessbereich sind Voranmeldungen erforderlich. Bitte setze dich dazu vor der Anreise mit diesem Hotel in Verbindung. Die Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Kontaktloser Check-in und kontaktloser Check-out sind verfügbar.
- Aufpreis für das kontinentale Frühstück: ca. 35 EUR pro Person
- Früher Check-in gegen Gebühr möglich (je nach Verfügbarkeit)
- Nutzungsgebühr für das Zusatzbett: 50.0 EUR pro Nacht
- Von der Unterkunft organisiertes Abendessen: 50 EUR
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Parkservice
Allgemein
Zimmerservice
Restaurant
Sauna
Whirlpool/Jacuzzi
Dampfsauna
Massage
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Pool-Bar
Picknickplatz/-tische
Frühstück auf dem Zimmer
Allergikerzimmer verfügbar
Familienzimmer
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Parkservice
Kostenfreies Parken
Ladestation für Elektroautos
Parking (Limited)
Parking Onsite
Internet
Kostenloses W-LAN
Services
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Safe
Fahrradvermietung
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Lockers Available
Aktivitäten
Pool
Radfahren
Wandern
Hallenbad
Pool im Freien
Beheiztes Freibad
Live-Musik
Bicycle Tour Information
Pool (Indoor)
Gartenmöbel
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)