MW Douro Wine & Spa
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From
137 US$
/ noche
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen una bodega, una piscina cubierta y una bañera de hidromasaje. Encontrarás además conexió...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen una bodega, una piscina cubierta y una bañera de hidromasaje. Encontrarás además conexión a Internet wifi gratis, servicios de conserjería y una zona de pícnic.
Servicios empresariales
Tendrás un centro de negocios abierto las 24 horas, periódicos gratuitos en el vestíbulo y tintorería a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y una sala de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) de pago y aparcamiento sin asistencia gratuito.
Comida
Toma algo de sushi en Nikkei & Sushi Experience, una de las muchas opciones que ofrece este hotel para tomar algo, que incluyen 4 restaurantes y una cafetería. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Disfruta de tu bebida favorita en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno continental todos los días de 08:00 a 10:30 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 44 habitaciones con aire acondicionado, minibar y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de artículos de higiene personal de diseño y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
MW Douro Wine & Spa de Santa Marta de Penaguião está en el casco histórico y a menos de diez minutos en coche de Cuevas Santa Marta y Playa Fluvial de Fornelos. Además, este hotel con campo de golf se encuentra a 7,9 km de Centro Cultural y Recreativo de Arrabães y a 8,1 km de Museo de Vila Velha.
Qué hay cerca
Playa Fluvial de Fornelos(4.7 millas)
Cuevas Santa Marta(4.7 millas)
Centro Cultural y Recreativo de Arrabães(4.9 millas)
Museo de Vila Velha(5 millas)
Catedral de Vila Real(5.2 millas)
Capilla Nueva(5.2 millas)
Centro Cultural Regional de Vila Real(5.4 millas)
Iglesia de San Pedro(5.5 millas)
Museo Etnográfico de Vila Real(5.5 millas)
Parque Canino de Lordelo(5.5 millas)
Mirador de Trás-del-Cementerio(5.6 millas)
Jardines de Carreira(5.9 millas)
Centro Cultural Lordelense(6 millas)
Puente de Piscais(7.1 millas)
Iglesia de São João Baptista(7.1 millas)
Vila Real (VRL)(9.3 millas)
Oporto (OPO-Dr. Francisco de Sá Carneiro)(61.8 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Rua Marechal Teixeira Rebelo Nº 136, Cumieira, Cumieira, Santa Marta de Penaguião, Portugal
Playa Fluvial de Fornelos (4.7 millas)
Cuevas Santa Marta (4.7 millas)
Centro Cultural y Recreativo de Arrabães (4.9 millas)
Museo de Vila Velha (5 millas)
Catedral de Vila Real (5.2 millas)
Capilla Nueva (5.2 millas)
Opciones de habitación
9
Habitación Deluxe doble, vistas al viñedo
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
BalcónAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
6
Habitación Deluxe doble
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
10
Suite junior
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
53 ft²
Zona de comedor independienteAire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Suite superior
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
4
Habitación Deluxe doble, terraza
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)Patio
Reseñas de los huéspedes sobre MW Douro Wine & Spa
8.2
Muy bueno
Basado en 102 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En MW Douro Wine & Spa, los huéspedes elogian las amplias vistas a los viñedos y el entorno tranquilo, al tiempo que señalan la ubicación remota y la necesidad de tener un coche; las habitaciones se sienten modernas y cómodas, pero el servicio a menudo varía debido a la falta de personal y la lentitud en las respuestas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En MW Douro Wine & Spa, los huéspedes elogian las amplias vistas a los viñedos y el entorno tranquilo, al tiempo que señalan la ubicación remota y la necesidad de tener un coche; las habitaciones se sienten modernas y cómodas, pero el servicio a menudo varía debido a la falta de personal y la lentitud en las respuestas.
El spa y la piscina cubierta climatizada reciben elogios, aunque la piscina al aire libre y algunas instalaciones se sienten descuidadas, con cierres ocasionales, condiciones de calor en el gimnasio y supervisión limitada. La limpieza y el mantenimiento son irregulares, con informes de áreas polvorientas, toallas manchadas y problemas de mantenimiento esporádicos junto con habitaciones generalmente ordenadas. La comida es generalmente bien valorada y el desayuno decente, pero los menús y la carta de vinos pueden ser limitados, los precios parecen elevados para algunos, y no siempre se ofrece el almuerzo. En general, es adecuado para viajeros que buscan un retiro tranquilo que puedan pasar por alto algunas inconsistencias en el servicio y las instalaciones.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las instalaciones de spa interiores y la piscina climatizada son apreciadas, y algunos utilizan el gimnasio y la sauna. Las instalaciones son inconsistentes: la piscina al aire libre a veces está cerrada o en mal estado, el gimnasio puede estar caliente y las áreas de spa/piscina pueden estar concurridas o sin supervisar.
Reseñas de huéspedes relacionadas
8
Elaine
21 oct 2025
·
Se alojó 1 noche
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
6
MANUELA
19 ago 2024
·
Se alojó 2 noches
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
10
MP
23 abr 2023
·
Se alojó 1 noche
Excelente em tudo, a voltar!! 24 hour Spa is amazing
Excelente em tudo, a voltar!! 24 hour Spa is amazing
2
Goncalo
10 sept 2025
·
Se alojó 4 noches
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
8
Ariane
12 ago 2023
·
Se alojó 2 noches
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
6
Anji
27 ago 2024
·
Se alojó 1 noche
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8
Diogo
4 sept 2025
·
Se alojó 1 noche
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
10
Luzius
7 may 2025
·
Se alojó 5 noches
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
8
David
17 abr 2024
·
Se alojó 2 noches
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
6
Natasha
21 ago 2023
·
Se alojó 3 noches
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones sobre la limpieza son variadas: algunos señalan habitaciones limpias, mientras que otros informan de habitaciones y áreas comunes polvorientas, toallas y alfombras manchadas o desgastadas, áreas de piscina sucias y fallos ocasionales en el mantenimiento.
Reseñas de huéspedes relacionadas
6
MANUELA
19 ago 2024
·
Se alojó 2 noches
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
6
Neela
15 sept 2023
·
Se alojó 2 noches
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
2
Goncalo
10 sept 2025
·
Se alojó 4 noches
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
6
Anji
27 ago 2024
·
Se alojó 1 noche
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8
Diogo
4 sept 2025
·
Se alojó 1 noche
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
8
Eva
16 feb 2024
·
Se alojó 2 noches
Staff disponível e simpático. Muito atencioso. Limpeza boa. Quarto confortável. No entanto, noutros aspetos, nomeadamente poucas pessoas a atender dado a baixa ocupação, compromete o serviço geral exigido num hotel supostamente de 5 estrelas.
Staff disponível e simpático. Muito atencioso. Limpeza boa. Quarto confortável. No entanto, noutros aspetos, nomeadamente poucas pessoas a atender dado a baixa ocupação, compromete o serviço geral exigido num hotel supostamente de 5 estrelas.
4
Alan
17 sept 2023
·
Se alojó 2 noches
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
8
Maria Helena
29 oct 2025
·
Se alojó 2 noches
Clean rooms. Friendly staff.
Clean rooms. Friendly staff.
6
Natasha
21 ago 2023
·
Se alojó 3 noches
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas, espaciosas y cómodas, muchas con impresionantes vistas a los viñedos o al valle y un ambiente tranquilo por la noche.
Reseñas de huéspedes relacionadas
8
Ana
4 feb 2023
·
Se alojó 1 noche
Excelente piscina interior a mais de 30°C. Serviço muito simpático e atento. Valores das refeições e bebidas excessivamente caras, aproveitando o facto de o hotel estar num sítio muito isolado e com poucas alternativas boas sem ter que percorrer estradas de curvas incessantes e praticamente sem iluminação pública. Bom pequeno almoço com sumos naturais excelentes e ovos feitos no momento. Doces típicos caseiros em vez do donuts/queques habituais teriam sido apreciados. Estacionamento gratuito com 2 lugares de carregamento eléctrico. A suite é gigante. Oferta de água, café e natinhas à chegada. Acrescentaria cortinados que tapem completamente as inúmeras janelas e uma melhor caminha para as crianças (os sofás cama são sempre desconfortáveis).
Excelente piscina interior a mais de 30°C. Serviço muito simpático e atento. Valores das refeições e bebidas excessivamente caras, aproveitando o facto de o hotel estar num sítio muito isolado e com poucas alternativas boas sem ter que percorrer estradas de curvas incessantes e praticamente sem iluminação pública. Bom pequeno almoço com sumos naturais excelentes e ovos feitos no momento. Doces típicos caseiros em vez do donuts/queques habituais teriam sido apreciados. Estacionamento gratuito com 2 lugares de carregamento eléctrico. A suite é gigante. Oferta de água, café e natinhas à chegada. Acrescentaria cortinados que tapem completamente as inúmeras janelas e uma melhor caminha para as crianças (os sofás cama são sempre desconfortáveis).
10
MIGUEL
7 ago 2023
·
Se alojó 3 noches
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
8
Paul
13 oct 2022
·
Se alojó 3 noches
Nice views from the rooms. Modern amenities and friendly attentive staff
Nice views from the rooms. Modern amenities and friendly attentive staff
10
Maria
1 jul 2022
·
Se alojó 1 noche
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
8
Brian
29 sept 2025
·
Se alojó 2 noches
A nice property and very quiet at night.
A nice property and very quiet at night.
6
Anji
27 ago 2024
·
Se alojó 1 noche
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8
Emanuel
14 ago 2022
·
Se alojó 1 noche
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
10
Silvana Borges da
24 oct 2023
·
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
10
Laura
28 mar 2024
·
Se alojó 1 noche
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
8
Ronald
13 oct 2023
·
Se alojó 4 noches
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es descrito con frecuencia como amable y atento, especialmente en el restaurante. El servicio general es inconsistente, con falta de personal, respuestas lentas, desorganización y problemas con la comunicación previa a la llegada o la facturación.
Reseñas de huéspedes relacionadas
8
Elaine
21 oct 2025
·
Se alojó 1 noche
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
6
Neela
15 sept 2023
·
Se alojó 2 noches
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
10
MIGUEL
7 ago 2023
·
Se alojó 3 noches
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
2
Goncalo
10 sept 2025
·
Se alojó 4 noches
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
8
Ariane
12 ago 2023
·
Se alojó 2 noches
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
6
Anji
27 ago 2024
·
Se alojó 1 noche
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
10
Paulo
9 jul 2024
·
Se alojó 1 noche
Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc..
Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc..
4
Alan
17 sept 2023
·
Se alojó 2 noches
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
8
Maria Helena
29 oct 2025
·
Se alojó 2 noches
Clean rooms. Friendly staff.
Clean rooms. Friendly staff.
6
Natasha
21 ago 2023
·
Se alojó 3 noches
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Entorno tranquilo con vistas amplias, pero el hotel está alejado, con poca actividad cerca y muchas bodegas o el río a poca distancia en coche; un coche o conductor es útil.
Reseñas de huéspedes relacionadas
10
Maria
1 jul 2022
·
Se alojó 1 noche
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
8
Brian
29 sept 2025
·
Se alojó 2 noches
A nice property and very quiet at night.
A nice property and very quiet at night.
10
Fatima
30 abr 2023
·
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
10
Harold
7 jun 2025
·
Se alojó 2 noches
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
8
Emanuel
14 ago 2022
·
Se alojó 1 noche
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
10
Silvana Borges da
24 oct 2023
·
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
10
Laura
28 mar 2024
·
Se alojó 1 noche
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
8
David
17 abr 2024
·
Se alojó 2 noches
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
8
Ronald
13 oct 2023
·
Se alojó 4 noches
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
8
Samantha
22 mar 2023
·
Se alojó 1 noche
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida es generalmente buena y el desayuno agradable, con un servicio atento en el restaurante. Los menús y la carta de vinos pueden ser limitados, a veces se agotan los platos, el servicio de habitaciones es limitado y lento, y no siempre hay almuerzo disponible.
Reseñas de huéspedes relacionadas
8
Elaine
21 oct 2025
·
Se alojó 1 noche
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
6
MANUELA
19 ago 2024
·
Se alojó 2 noches
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
6
Neela
15 sept 2023
·
Se alojó 2 noches
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
10
Fatima
30 abr 2023
·
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
10
Harold
7 jun 2025
·
Se alojó 2 noches
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
8
Elaine
19 oct 2025
·
Se alojó 1 noche
職員很友善，盡量配合客人要求，令客人感覺舒服，在酒店輕鬆地休息，觀景也很好，酒店餐廳很好，晚餐及早餐也做得好吃，要留意是這裡沒有午餐提供
職員很友善，盡量配合客人要求，令客人感覺舒服，在酒店輕鬆地休息，觀景也很好，酒店餐廳很好，晚餐及早餐也做得好吃，要留意是這裡沒有午餐提供
10
Luzius
7 may 2025
·
Se alojó 5 noches
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
8
Ronald
13 oct 2023
·
Se alojó 4 noches
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
4
Alan
17 sept 2023
·
Se alojó 2 noches
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
8
Samantha
22 mar 2023
·
Se alojó 1 noche
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Carlos
9 ago 2026
·
Se alojó 1 noche
Hotel e piscina com vistas espectaculares
Hotel e piscina com vistas espectaculares
10
Francisco
10 jul 2026
·
Se alojó 1 noche
Hotel super tranquilo, con vistas espectaculares. Piscina cubierta y exterior, gimnasio y spa....perfecto para desconectar unos dias.
Hotel super tranquilo, con vistas espectaculares. Piscina cubierta y exterior, gimnasio y spa....perfecto para desconectar unos dias.
10
Enrique
21 abr 2026
·
Se alojó 2 noches
Marco muy bien Luis excelente
Marco muy bien Luis excelente
10
Geovani
hace 3 semanas
·
Se alojó 2 noches
Hotel com quarto muito limpo, confortável e espaçoso. Proposta da casa de banho excelente com vaso sanitário, chuveiro e pia de higiene separados.
Hotel com quarto muito limpo, confortável e espaçoso. Proposta da casa de banho excelente com vaso sanitário, chuveiro e pia de higiene separados.
6
Jess
hace 3 semanas
·
Se alojó 2 noches
They Only have 1 restaurant and it is not gourmet at all. Actually pretty bad. The gym was bad bad bad.
They Only have 1 restaurant and it is not gourmet at all. Actually pretty bad. The gym was bad bad bad.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-10: NO DATA
- 2026-10-11: 149.4099951690674USD
- 2026-10-12: 172.9958863220215USD
- 2026-10-13: 144.46999799346924USD
- 2026-10-14: 145.60127261199952USD
- 2026-10-15: 144.2951562515259USD
- 2026-10-16: 152.9531217010498USD
- 2026-10-17: 153.3570457839966USD
- 2026-10-18: 141.54719382476807USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: 132.4967490074158USD
- 2026-10-23: 140.6849084739685USD
- 2026-10-24: 145.08043978118897USD
- 2026-10-25: 142.269988697052USD
- 2026-10-26: 130.89136915893556USD
- 2026-10-27: 131.69756771316528USD
- 2026-10-28: 131.45998944473268USD
- 2026-10-29: 131.76999677658083USD
- 2026-10-30: 142.51462696151734USD
- 2026-10-31: 146.57999661407473USD
- 2026-11-01: 131.25999326171876USD
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: 139.31999585113527USD
- 2026-11-05: 124.14999604644777USD
- 2026-11-06: 130.09918803024294USD
- 2026-11-07: 129.30000673599244USD
- 2026-11-08: 123.96999178924561USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 125.1288055206299USD
- 2026-11-12: 125.90696922378541USD
- 2026-11-13: 128.28999139556885USD
- 2026-11-14: 126.93999365539551USD
- 2026-11-15: 124.14999604644777USD
- 2026-11-16: 125.1288055206299USD
- 2026-11-17: 122.94141190719606USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 129.30000673599244USD
- 2026-11-21: 130.1699931236267USD
- 2026-11-22: 125.18999500198365USD
- 2026-11-23: 125.90696922378541USD
- 2026-11-24: 125.90696922378541USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 129.30000673599244USD
- 2026-11-28: 139.7234412902832USD
- 2026-11-29: 125.18999500198365USD
- 2026-11-30: 125.1288055206299USD
- 2026-12-01: 129.30000673599244USD
- 2026-12-02: 111.8299952697754USD
- 2026-12-03: 109.29229422607422USD
- 2026-12-04: 113.57999392318726USD
- 2026-12-05: 117.55999403533936USD
- 2026-12-06: 117.08999146652222USD
- 2026-12-07: 112.12999381790162USD
- 2026-12-08: 116.66159671936036USD
- 2026-12-09: 108.48999319992066USD
- 2026-12-10: 108.31736518554688USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo y sistema de seguridad.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- La piscina de temporada abre de mayo a octubre.
- Piscina disponible las 24 horas
- Es necesario reservar con antelación las partidas de golf, los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Desayuno continental: 35 EUR por persona (precio aproximado)
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- Cama adicional: 50.0 EUR por noche
- Cena: 50 EUR
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
General
Servicio de habitaciones
Restaurante
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Bar en la piscina
Mesas y zona de picnic
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito
Servicios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Lockers Available
Actividades
Piscina
Ciclismo
Senderismo
Piscina cubierta
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Bicycle Tour Information
Pool (Indoor)
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)